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A
Rating: 5 out of 5
Product as described and fast shipping
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Customer reviews of RACER 1927
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 087 published reviews
Summary of reviews
RACER 1927 consistently delivers through fast, reliable shipping and well-packaged orders, with many customers praising the speed from ordering to delivery and the accuracy of product descriptions. The product quality stands out, particularly with gloves praised for fit, flexibility, grip, and protective feel, as well as overall durability and material feel. The shopping experience is described as easy to navigate, clear, and user-friendly, with responsive customer service and straightforward return processes noted in several interactions. Customers also highlight consistent availability of detailed product information and the site’s efficient handling of exchanges and repairs, contributing to a dependable, satisfying shopping experience.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
They are perfect! Too bad for the manufacturing in China.
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A
Rating: 5 out of 5
Fast shipping, product as described.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
Good product. Useful in negative temperature periods. I bought my first pair of bike gloves in 2017 and encountered a problem with one glove (bad electrical contact in 2023). I preferred to buy a new pair with the discount rather than repair the defective glove. Indeed, I didn't want to take the risk of having a defect on the second glove within a more or less short time. The cost of these two repairs would have been the same as the price of a new pair of gloves with the discount if the same discount had been offered to me. However, regarding the maintenance of these gloves, one can regret that they are not washable. Indeed, there is an unpleasant odor due to sweating. If solutions exist to eliminate it, I would be happy to know about them. As for the after-sales service and delivery times, it's perfect.
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A
Rating: 4 out of 5
I found what I was looking for.
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A
Rating: 5 out of 5
Perfect. Received very quickly.
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A
Rating: 5 out of 5
Readable site, fast shipping
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A
Rating: 5 out of 5
Order arrived on time. I recommend it all the way!
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A
Rating: 5 out of 5
Very good brand, French moreover. The products are a bit expensive, but "the price is forgotten, quality remains..." I am on my 4th pair (winter/mid-season/summer motorcycle + MTB)
delivery impeccable.
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delivery impeccable.
A
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Fast, well packaged.
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A
Rating: 5 out of 5
fast delivery good quality product to see over time and after-sales service if needed
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A
Rating: 5 out of 5
Despite a problem with the batteries I ordered, independent of their will, they immediately reacted by calling a technician to try to find a solution by phone. Unfortunately, it didn't work, so they accepted the return of the batteries in exchange. Moreover, I have Racer heated gloves for over 4 years now, and the quality of the gloves as well as the heating system are still on point this winter!
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A
Rating: 5 out of 5
Very good shin protection. Much easier to put on than the old models. Perfect!
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A
Rating: 5 out of 5
French gloves, of excellent quality. I recommend this brand without hesitation
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A
Rating: 5 out of 5
Well-structured site, easy ordering process, fast delivery and great product!
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A
Rating: 5 out of 5
Top products and fast shipping!
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A
Rating: 1 out of 5
It's been a month since I placed my order, I still haven't received anything. Still no response from customer service... Maybe still on vacation.
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Response from RACER 1927
Hello, thank you for your message. The customer service has replied to you by email indicating the availability of your package since 05/10 at the chosen pickup point. I wish you a good day. Best regards. Team RACER
A
Rating: 5 out of 5
Very clear and all the elements present to make your choice
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A
Rating: 5 out of 5
The people working for the site are very attentive.
Messages and exchanges are efficient.
Thank you
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Messages and exchanges are efficient.
Thank you
A
Rating: 5 out of 5
A wide choice, it's great, but few sorting options. Impeccable service: fast delivery, and return without problems because the size did not fit: theoretically size 9 according to the site, practically size 10.
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A
Rating: 5 out of 5
Fast and reliable
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A
Rating: 5 out of 5
Quality product.
Speed of shipping.
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Speed of shipping.
A
Rating: 5 out of 5
Excellent site. Quality of products top-notch, fast shipping.
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A
Rating: 5 out of 5
EXCELLENT PRODUCT
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A
Rating: 1 out of 5
I don't rate the product which is excellent, but the service.
Hyper long delivery almost 1 month to deliver in the capital ...
No feedback or empathy, to announce a new delivery.
The minimum: an email? a text? a mobile call?
Nothing, nada.
For the next purchase, you have lost a customer.
When you are a merchant on the internet, it's at least a bit of communication with the customer ...
It's Chronosposte who announces by text that it's delivered without saying what and who is the sender. Great!
Fortunately, Racer doesn't have a store in Paris, lol.
In short, a zero point on communication and quality of service.
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Hyper long delivery almost 1 month to deliver in the capital ...
No feedback or empathy, to announce a new delivery.
The minimum: an email? a text? a mobile call?
Nothing, nada.
For the next purchase, you have lost a customer.
When you are a merchant on the internet, it's at least a bit of communication with the customer ...
It's Chronosposte who announces by text that it's delivered without saying what and who is the sender. Great!
Fortunately, Racer doesn't have a store in Paris, lol.
In short, a zero point on communication and quality of service.
A
Rating: 5 out of 5
Fast and careful shipping.
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A
Rating: 5 out of 5
Top team, doing their best to meet customer needs
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Clear site, correct price, careful and fast delivery
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A
Rating: 5 out of 5
Very ergonomic site... easy navigation
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A
Rating: 5 out of 5
Product completely meets my expectations. Beautiful finish.
Fast shipping. Recommended site
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Fast shipping. Recommended site
A
Rating: 4 out of 5
Hello,
The site is well made, intuitive navigation, you don't have to search for the desired item. The delivery arrived within a normally reasonable time. The only downside for me is the sizes; after consulting, measuring, and choosing the size based on the chart, I find the gloves a bit small.
No matter, they are summer gloves, summer doesn't last forever.
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The site is well made, intuitive navigation, you don't have to search for the desired item. The delivery arrived within a normally reasonable time. The only downside for me is the sizes; after consulting, measuring, and choosing the size based on the chart, I find the gloves a bit small.
No matter, they are summer gloves, summer doesn't last forever.
A
Rating: 5 out of 5
The Meta 4 are very comfortable summer gloves once they have stretched a bit. I thank Racer for their very efficient customer service: 20/20.
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A
Rating: 5 out of 5
Fast delivery and super quality gloves.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
However, the shipping costs are extremely high!
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