Customer reviews of RACER 1927

Fast delivery but high shipping costs.

Good product. Useful in negative temperature periods. I bought my first pair of bike gloves in 2017 and encountered a problem with one glove (bad electrical contact in 2023). I preferred to buy a new pair with the discount rather than repair the defective glove. Indeed, I didn't want to take the risk of having a defect on the second glove within a more or less short time. The cost of these two repairs would have been the same as the price of a new pair of gloves with the discount if the same discount had been offered to me. However, regarding the maintenance of these gloves, one can regret that they are not washable. Indeed, there is an unpleasant odor due to sweating. If solutions exist to eliminate it, I would be happy to know about them. As for the after-sales service and delivery times, it's perfect.

I found what I was looking for.

Hello,
The site is well made, intuitive navigation, you don't have to search for the desired item. The delivery arrived within a normally reasonable time. The only downside for me is the sizes; after consulting, measuring, and choosing the size based on the chart, I find the gloves a bit small.
No matter, they are summer gloves, summer doesn't last forever.

Very fast delivery to the Auchan point but complicated because Auchan does not work with the carrier mandated by RACER (???)
RACER reacted instantly to provide the appropriate information

I ordered a pair of motorcycle gloves (the Meta 4); super product, excellent ventilation, very soft leather, lightweight, I highly recommend these gloves for summer, I chose one size smaller than my usual size, perfect finger length, a bit tight at first, but the leather is starting to stretch, they will soon be perfect.
I want to highlight Racer's responsiveness, order shipped the same day; however, the delivery service from TNT/Fedex is downright pathetic, they don't show up and allow themselves to report that the recipient was absent and that it was impossible to notify, and this happened for 2 consecutive days (this surely allows them to improve their stats, it's pathetic). Moreover, I am still looking on their site for how to reschedule a delivery; in the end, I had to go to their agency and struggle to retrieve my package (a real sketch...). Too bad, without this unfortunate experience, I would have given 5 stars without any problem. I still highly recommend the Racer1927 site, but please change carriers.

Clear, correct, brief, effective

Good quality and comfortable gloves but I got them for grip and unfortunately my reins still slip a lot…

Pleased with my gloves and now an extra set of batteries will make them last all day

It's easy to see on a smartphone, but I had trouble choosing because there were similar photos

Easy to order, quickly shipped.

Easy to place an order.
Fast delivery, but the carrier drops the package at a distant pickup point, without even ringing the doorbell or calling, too bad.

Fast shipping
Customer service easily reachable

Good site to find the product. The indicated size seems a bit large to me. I had to change and take the smaller size. I had difficulty finding the process to follow for the exchange. Once found, the refund and exchange were very quick. Thank you

Very good but does not offer protection against finger chafing... I regret them!

I did not receive the user manual for the overshoes but the one for the gloves. Can you send it to me?

There is missing on website different languages, like in this form to choose best language in the world like English. :-)

Fast delivery,

Very fast delivery, perfect.

A smooth site containing the main information prior to choices.

Lack of information on sizes when the references mention both men's and women's sizes (S7/M8/L9).

The thumb does not seem to be heated and the power is too low. We buy heated gloves to keep our hands warm. The battery recharge is a bit tedious. For 200€, I hoped to be impressed. This is not the case.

Description matches the product. The photos and video present the product well.

Cocorico

No news about my return request. The gloves are too big and do not match the measurements taken. No possible phone contact.

I am satisfied with the battery life and I hope it will last.

Pleasant site, fast delivery

Top site

Nothing to say

Complete site and simple purchase to make

Except for the first delivery that I did not receive, you reacted well

Good ordering experience. Problem with TNT-Fedex delivery arrived 2 days late compared to the announced date. No response to messages sent to 1927.com or TNT (or only once delivered for TNT). Not convenient to be stuck at home for 2 days wondering when you will be delivered...

I had to try several times to be able to use my credit.

I did not receive the item corresponding to my order and the customer service response is taking time...

very annoyed for expensive gloves that are not warm at all

Fast delivery
Packaging box much too large: not very ecological and cumbersome (the package had to be dropped off at a relay point because it did not fit in my standardized mailbox)

I wouldn't have anything to say if it weren't for the lack of information regarding my order which arrived in a different color than the one I ordered.

I made a mistake. The fingers are long... too bad

Easy and pleasant site (less simple in mobile version)
Fast and quality delivery.
The gloves currently slip depending on the reins used, will see later.

The order and its processing were perfect. The site and the product are top.
Big downside with the carrier who did not deliver properly. Upon checking the shipping tracking, I noticed that I had to contact the carrier because there was an issue with my package. I sent 3 messages to the carrier that went unanswered until I was informed that the delivery was made but with several unjustified delays.