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A
Rating: 4 out of 5
Nahh
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Customer reviews of RACER 1927
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 087 published reviews
Summary of reviews
RACER 1927 consistently delivers through fast, reliable shipping and well-packaged orders, with many customers praising the speed from ordering to delivery and the accuracy of product descriptions. The product quality stands out, particularly with gloves praised for fit, flexibility, grip, and protective feel, as well as overall durability and material feel. The shopping experience is described as easy to navigate, clear, and user-friendly, with responsive customer service and straightforward return processes noted in several interactions. Customers also highlight consistent availability of detailed product information and the site’s efficient handling of exchanges and repairs, contributing to a dependable, satisfying shopping experience.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
It's good. I had a battery that didn't work during an outing, but worked again afterwards.
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A
Rating: 4 out of 5
Very fast delivery. Exactly what I ordered. Very satisfied.
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A
Rating: 4 out of 5
A few issues because the referral function wasn't working but otherwise the site is functional
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A
Rating: 4 out of 5
Comfortable but very stiff mouse that tends to slide down the elbow
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A
Rating: 4 out of 5
Site is ok.
There should be an option to compare with other products.
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There should be an option to compare with other products.
A
Rating: 4 out of 5
Perfect delivery
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A
Rating: 3 out of 5
Glove a bit thick and stitching a bit fragile
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A
Rating: 4 out of 5
Respect for the deadline, good commercial information
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A
Rating: 3 out of 5
It's a shame to receive a promo code after purchase valid for only 1 month. Same for reward credits after purchases, also valid for 1 month. Basically, to enjoy the benefits, you have to make a purchase every month.
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A
Rating: 3 out of 5
It's a shame to receive a promo code after purchase valid for only 1 month. Same for reward credits after purchases, also valid for 1 month. Basically, to enjoy the benefits, you have to make a purchase every month.
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A
Rating: 4 out of 5
Order satisfaction, delivery time and products
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A
Rating: 4 out of 5
It's good
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A
Rating: 4 out of 5
Clear site.
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A
Rating: 4 out of 5
Nice site
The gloves look good
Still to be tested!
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The gloves look good
Still to be tested!
A
Rating: 4 out of 5
Well received, the quality seems to be there, I just regret that my glove is made in China! Too bad it wasn't specified.
Not yet tested in real conditions.
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Not yet tested in real conditions.
A
Rating: 4 out of 5
fast delivery and material conforms to my wishes
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A
Rating: 4 out of 5
Just one issue when creating an account. It told me several times that the email address was already used
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Not bad I didn't find a size chart
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A
Rating: 4 out of 5
Clear and smooth navigation
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A
Rating: 4 out of 5
Easy access. Clean.
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A
Rating: 4 out of 5
For the ordering and delivery part, everything was perfect. For creating an account on the site, the process is not clear and I had to try 3 times to create it.
For the quality of the product, it's too early to say because it's a gift.
Translated reviews
For the quality of the product, it's too early to say because it's a gift.
A
Rating: 3 out of 5
The product is very good and meets my expectations, especially for the possibility of adding a second battery and extending the heat duration.
The only downside concerns the return policy. I had to return a product because I ordered the wrong size and I found out that the return shipping was entirely at my expense. Normally in online purchases, the return is at the seller's expense. I spent 28 euros to send the product back by mail. On this aspect, I think Race needs to review its commercial policy.
Daniela
Translated reviews
The only downside concerns the return policy. I had to return a product because I ordered the wrong size and I found out that the return shipping was entirely at my expense. Normally in online purchases, the return is at the seller's expense. I spent 28 euros to send the product back by mail. On this aspect, I think Race needs to review its commercial policy.
Daniela
A
Rating: 4 out of 5
Great
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A
Rating: 2 out of 5
After two days of use, the gloves degraded at high speed, the inside of the fingers is peeling and the grips are already worn out.
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A
Rating: 4 out of 5
Good product and good delivery
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A
Rating: 4 out of 5
You with the size chart should take a size down because it would be large? I still put my real size and they are too small and also the index finger of the right glove hurts my finger, there is something like a thread or a knot so I returned them and I am waiting for the exchange with a size up, so size 11
In the meantime, my new gloves
Best regards Pierrecaubet
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In the meantime, my new gloves
Best regards Pierrecaubet
A
Rating: 4 out of 5
the package arrived quickly that's cool
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A
Rating: 4 out of 5
fast shipping and compliant product. Good phone contact with customer service for information.
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A
Rating: 4 out of 5
Good French brand
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A
Rating: 2 out of 5
one of my order was cancelled and i emailed about it and i still have not received the reply. it is about regarding the refund of the cancelled order.
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Response from RACER 1927
Dear Sir,
The refund of your order has been done on your credit card.
Unfortunately your email went directly in our spams.
Best regards,
The refund of your order has been done on your credit card.
Unfortunately your email went directly in our spams.
Best regards,
A
Rating: 4 out of 5
small problem using my account to order, but very well managed by phone
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A
Rating: 3 out of 5
Nothing to say about the product faithful to the description
However, delivery time not respected order on September 10 delivery on the 21
Not seeing anything arrive on the 17 I called and they told me that due to a computer bug the order had not been sent!
I have the impression that if I had not contacted them it would not have been resolved!
The product is good, the delivery be better organized
Translated reviews
However, delivery time not respected order on September 10 delivery on the 21
Not seeing anything arrive on the 17 I called and they told me that due to a computer bug the order had not been sent!
I have the impression that if I had not contacted them it would not have been resolved!
The product is good, the delivery be better organized
A
Rating: 4 out of 5
Pleasant and easy-to-use site
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A
Rating: 4 out of 5
Clear site, good products and fast delivery.
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A
Rating: 3 out of 5
Did not take into account the gift points during my second order. Two days later. No possibility of returning the package. On the site. No correspondent on the thread
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Response from RACER 1927
Hello,
Loyalty points are acquired after 15 days (legal withdrawal period of the order). After this period, you can use them. Regarding returns, for now, just go to the contact section and request a product return, a form must be filled out, and once validated, we will send you the return slip. Very soon, a dedicated site will allow you to manage this.
Regarding the lack of availability by phone, we apologize, the holiday period is always complicated, by email, you are sure to get a response within 24 hours.
Sportingly
The RACER team
Loyalty points are acquired after 15 days (legal withdrawal period of the order). After this period, you can use them. Regarding returns, for now, just go to the contact section and request a product return, a form must be filled out, and once validated, we will send you the return slip. Very soon, a dedicated site will allow you to manage this.
Regarding the lack of availability by phone, we apologize, the holiday period is always complicated, by email, you are sure to get a response within 24 hours.
Sportingly
The RACER team
A
Rating: 4 out of 5
Correct navigation
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A
Rating: 2 out of 5
big sizing issue
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Response from RACER 1927
Hello,
thank you for this feedback, indeed on some models the sizing was not optimal. We have therefore added a section on the site 'KNOW MY SIZE', which will be further improved in the next version that should be released soon. Regarding your purchase, did you find satisfaction with a RACER model?
Best regards
The RACER customer service
thank you for this feedback, indeed on some models the sizing was not optimal. We have therefore added a section on the site 'KNOW MY SIZE', which will be further improved in the next version that should be released soon. Regarding your purchase, did you find satisfaction with a RACER model?
Best regards
The RACER customer service
A
Rating: 4 out of 5
Fast shipping
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