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A
Rating: 5 out of 5
Excellent material
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Customer reviews of RACER 1927
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 087 published reviews
Summary of reviews
RACER 1927 consistently delivers through fast, reliable shipping and well-packaged orders, with many customers praising the speed from ordering to delivery and the accuracy of product descriptions. The product quality stands out, particularly with gloves praised for fit, flexibility, grip, and protective feel, as well as overall durability and material feel. The shopping experience is described as easy to navigate, clear, and user-friendly, with responsive customer service and straightforward return processes noted in several interactions. Customers also highlight consistent availability of detailed product information and the site’s efficient handling of exchanges and repairs, contributing to a dependable, satisfying shopping experience.
Reviews 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
VERY GOOD
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A
Rating: 5 out of 5
Great site
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A
Rating: 5 out of 5
Top customer service
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A
Rating: 5 out of 5
Top service
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A
Rating: 5 out of 5
More than fast shipping, received the next day!
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Pleasant site to visit, fast delivery, perfect
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A
Rating: 5 out of 5
Very good service and very fast delivery. Goods meet the demand. A big thank you
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A
Rating: 5 out of 5
Nothing to report, everything was good
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A
Rating: 5 out of 5
Order received quickly
It's for a gift so we haven't tested the material yet
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It's for a gift so we haven't tested the material yet
A
Rating: 5 out of 5
Hello. No problem with the battery, but a big hassle to put the mittens back on after sweating. Interior lining needs to be reviewed.
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A
Rating: 5 out of 5
All OK, order received quickly
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A
Rating: 5 out of 5
Very very fast shipping, perfect product!
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A
Rating: 5 out of 5
Easy and convenient navigation
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A
Rating: 5 out of 5
Speed in shipping!! Great items, I recommend them to you
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A
Rating: 5 out of 5
Very good, fast shipping.
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A
Rating: 5 out of 5
Very good, fast shipping.
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A
Rating: 5 out of 5
Order shipped quickly, nothing to report.
No (yet) feedback on customer service.
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No (yet) feedback on customer service.
A
Rating: 2 out of 5
I had to try several times to be able to use my credit.
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Response from RACER 1927
Hello,
Indeed it was complicated due to a small exceptional bug on our site. We are sorry and hope that your products bring you complete satisfaction.
The RACER customer service.
Indeed it was complicated due to a small exceptional bug on our site. We are sorry and hope that your products bring you complete satisfaction.
The RACER customer service.
A
Rating: 5 out of 5
Following a switch failure on a heated glove purchased in 2016, that is 6 years ago, RACER offered me 20% off other heated gloves. I took the heat 5.
I appreciated the gesture but gloves costing 300€ should be repairable 6 years later.
Moreover, the gloves now have only one button to communicate with each other. Personally, I regret this choice. Yes, it's efficient but it adds electronics... and we know that electronics age very poorly, hence an additional source of failure.
Marketing gadget for me.
Another regret: yet another French brand that manufactures in Asia like Mash, Shark, Furygan, and others. The TUFFERY workshop manufactures in France and sells its shirts for 150€ and its jeans for 200€. And you know what? They are doing great.
So, no more excuses. BMW GS motorcycles are made in Germany, they are overpriced... and yet they sell too.
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I appreciated the gesture but gloves costing 300€ should be repairable 6 years later.
Moreover, the gloves now have only one button to communicate with each other. Personally, I regret this choice. Yes, it's efficient but it adds electronics... and we know that electronics age very poorly, hence an additional source of failure.
Marketing gadget for me.
Another regret: yet another French brand that manufactures in Asia like Mash, Shark, Furygan, and others. The TUFFERY workshop manufactures in France and sells its shirts for 150€ and its jeans for 200€. And you know what? They are doing great.
So, no more excuses. BMW GS motorcycles are made in Germany, they are overpriced... and yet they sell too.
A
Rating: 2 out of 5
I did not receive the item corresponding to my order and the customer service response is taking time...
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Response from RACER 1927
Hello, can you please provide me with your order number so we can process your case?
Not having received a response to our exchange, we assume that your problem has been resolved by our sales service.
Not having received a response to our exchange, we assume that your problem has been resolved by our sales service.
A
Rating: 2 out of 5
very annoyed for expensive gloves that are not warm at all
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Response from RACER 1927
Hello Pauline, could you please tell me your glove model? Best regards
A
Rating: 5 out of 5
very appreciated site, very smooth navigation
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A
Rating: 5 out of 5
Top as always!
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A
Rating: 5 out of 5
In June 2022, I ordered a pair of mittens that arrived in the wrong color. Following this error, I returned the product but I could not be delivered in the correct color as it was no longer available. The sales service offered to refund me or give me a credit note slightly higher than what I had paid because the new mittens replacing the old ones were a bit more expensive. So I can say that the sales service was really up to the task and to top it off, the people I spoke to online were all very pleasant!! Thank you for your competence.
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A
Rating: 4 out of 5
Fast delivery
Packaging box much too large: not very ecological and cumbersome (the package had to be dropped off at a relay point because it did not fit in my standardized mailbox)
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Packaging box much too large: not very ecological and cumbersome (the package had to be dropped off at a relay point because it did not fit in my standardized mailbox)
A
Rating: 5 out of 5
Thank you very much
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A
Rating: 5 out of 5
Great brand, the products are of excellent quality and fit perfectly. Go for it!
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A
Rating: 5 out of 5
This is the second pair I buy, the color has never faded, even after several kilometers in the rain with soaked gloves! I'm not a fan of gloves that are too big or thick and these are the best with motorcycle certification. Fits perfectly without an extra 1 cm on the thumb.
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A
Rating: 5 out of 5
Very comfortable
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A
Rating: 5 out of 5
Lots of choices, stock available, easy navigation, delivery as expected and fast.
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A
Rating: 4 out of 5
I wouldn't have anything to say if it weren't for the lack of information regarding my order which arrived in a different color than the one I ordered.
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Response from RACER 1927
Hello, we are sorry that your order did not give you complete satisfaction due to a color error. You have 30 days to return your order if you wish. Best regards
A
Rating: 5 out of 5
Perfect product that completely meets my expectations
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A
Rating: 5 out of 5
Good product, fast delivery
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A
Rating: 5 out of 5
Very fast delivery and well-packaged product.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Clear site
only complaint is that the products are victims of their success and no longer available.
Can't wait for them to arrive
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only complaint is that the products are victims of their success and no longer available.
Can't wait for them to arrive
A
Rating: 5 out of 5
Very clear, effective product presentation.
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