Customer reviews of RACER 1927

I purchased 2 pairs of Ventus gloves XL and S on your Racer1927 site and for your information, putting on and taking off the gloves is a test of strength...... I had to make 2 modifications.

1. Additional opening to facilitate hand entry.

2. Added a tab for better grip at the glove opening, impossible to open when wearing the gloves.

For your information, I have always worn Racer gloves and have always been satisfied, but this time, no.

Big delivery problems. The pickup point proposed on the site was actually not one. My package went to the TNT agency which is more than 30 minutes away without notifying me.

The brand is losing some of my trust, I have owned various heated motorcycle gloves for 8 years. A pair of heated motorcycle gloves broke down 2 months after the warranty, bad luck, but the gear is ultimately quite expensive and not so high quality... low resistance to cold in battery-free mode even at full power, low resistance to heavy autumn rain in less than 30 minutes gloves soaked through by water entering via the tightening system. So not great...
However, customer service is quick to respond, I am now waiting to see if the repair of the gloves will work.

Gloves apparently of good quality, but too small despite taking measurements before purchase. Unfortunately, return shipping costs are at the customer's expense. This will not encourage me to order another size or other products in the future.

Very poorly made site.

Size question: The L was too short for the fingers so I took the XL which has a hand width a bit too large. Otherwise nice product.

chaotic delivery with the relay point, but well taken over by Racer staff

Heavy jacket > 1 kg compared to some at 350 g.
Very good waterproofing and covers the legs well.
Very limited breathability due to the weight and polyester material.
The side openings and buttoning are very practical for pedaling

The site is good! However, the package was supposed to be delivered to my home but that was not the case!

The first navigation page allows you to choose your equipment well.
Inside (motorcycle gloves)
Listing too long. Better to break down:
mid-season, summer, winter.
Improve details that are often basic for all gloves.
Interesting information for winters, indication of cold resistance by indicating degrees. Often overestimated

I ordered a pair of motorcycle gloves (the Meta 4); super product, excellent ventilation, very soft leather, lightweight, I highly recommend these gloves for summer, I chose one size smaller than my usual size, perfect finger length, a bit tight at first, but the leather is starting to stretch, they will soon be perfect.
I want to highlight Racer's responsiveness, order shipped the same day; however, the delivery service from TNT/Fedex is downright pathetic, they don't show up and allow themselves to report that the recipient was absent and that it was impossible to notify, and this happened for 2 consecutive days (this surely allows them to improve their stats, it's pathetic). Moreover, I am still looking on their site for how to reschedule a delivery; in the end, I had to go to their agency and struggle to retrieve my package (a real sketch...). Too bad, without this unfortunate experience, I would have given 5 stars without any problem. I still highly recommend the Racer1927 site, but please change carriers.

Good quality and comfortable gloves but I got them for grip and unfortunately my reins still slip a lot…

It's easy to see on a smartphone, but I had trouble choosing because there were similar photos

Easy to place an order.
Fast delivery, but the carrier drops the package at a distant pickup point, without even ringing the doorbell or calling, too bad.

Lack of information on sizes when the references mention both men's and women's sizes (S7/M8/L9).

The thumb does not seem to be heated and the power is too low. We buy heated gloves to keep our hands warm. The battery recharge is a bit tedious. For 200€, I hoped to be impressed. This is not the case.

Top site

Good ordering experience. Problem with TNT-Fedex delivery arrived 2 days late compared to the announced date. No response to messages sent to 1927.com or TNT (or only once delivered for TNT). Not convenient to be stuck at home for 2 days wondering when you will be delivered...

I made a mistake. The fingers are long... too bad

The order and its processing were perfect. The site and the product are top.
Big downside with the carrier who did not deliver properly. Upon checking the shipping tracking, I noticed that I had to contact the carrier because there was an issue with my package. I sent 3 messages to the carrier that went unanswered until I was informed that the delivery was made but with several unjustified delays.

I can't give my opinion, I just received this pair of gloves and they are winter gloves to see in December.

Delivery announced by TNT and requested at home, ultimately delivered to a relay point 8 km away, by Mondial Relay and 1 week later.

The seams at the tips of the fingers are annoying. I shortened my nails but the seam systematically slips between my nails and fingers. Other than that, they are pretty, well-ventilated, and quite well-finished.

The gloves are of good quality, let's see how they evolve over the long term. The sensations are also very good. However, they do not have tightening straps which makes them difficult to put on. Also, my finger in the glove does not reach the end of the glove naturally, I have to fold the glove for that.

Bravo for the quality of your products.
Only regret, I was guided by the hand size chart, and in the end, the gloves are too big (in length and width.) Given that the gloves will stretch over time, I will float in them...

The product is cool. The explanatory data is however a bit light and hard to find the entire range.

Much less comfortable than expected. Worn for about an hour under motorcycle jeans, they become uncomfortable and, in the end, difficult to bear. I regret this purchase which is otherwise very expensive considering the discomfort of the product.

Despite the correct prices and top delivery times, I received gloves with a stained logo. I did not return them because it was a last-minute purchase, but I think a verification of your items before sending them would be welcome. Thank you

difficult to navigate

they need a clip so you do not lose one, they are not as warm as I expected.

I still have not received my order.

Quality products, wide choice, reasonable delivery but lack of tracking information and various computer bugs in sending emails.
Took RACER FLYNN-2- on site because cheaper than anywhere else. To be worn with leather under gloves if in the countryside.

The site is serious (tracking, delivery...) but I am disappointed with my item

Too bad you have to pay nearly €15 for delivery, no other alternative is offered (relay point)

The site is quite good and the 24-hour delivery is well respected, however the carrier I dealt with for my order never came to my house as planned but dropped the package at a partner store quite far from my home.
The gloves received are of good quality and meet my expectations but the batteries are missing in the box of one pair of heated gloves

Glove a bit thick and stitching a bit fragile

It's a shame to receive a promo code after purchase valid for only 1 month. Same for reward credits after purchases, also valid for 1 month. Basically, to enjoy the benefits, you have to make a purchase every month.

It's a shame to receive a promo code after purchase valid for only 1 month. Same for reward credits after purchases, also valid for 1 month. Basically, to enjoy the benefits, you have to make a purchase every month.

The product is very good and meets my expectations, especially for the possibility of adding a second battery and extending the heat duration.
The only downside concerns the return policy. I had to return a product because I ordered the wrong size and I found out that the return shipping was entirely at my expense. Normally in online purchases, the return is at the seller's expense. I spent 28 euros to send the product back by mail. On this aspect, I think Race needs to review its commercial policy.
Daniela

Nothing to say about the product faithful to the description
However, delivery time not respected order on September 10 delivery on the 21
Not seeing anything arrive on the 17 I called and they told me that due to a computer bug the order had not been sent!
I have the impression that if I had not contacted them it would not have been resolved!
The product is good, the delivery be better organized