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S
Rating: 5 out of 5
Effective and very fast delivery. Very satisfied with the product. Flexi dog is a very good product for my dog's joints!
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Customer reviews of Reverdy
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 946 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with many customers highlighting the fast and careful shipping of their orders, often arriving in impeccable condition. The products themselves receive consistent praise for their effectiveness and quality, particularly in horse nutrition, with numerous reports of positive acceptance by horses. Customers appreciate the ease of the ordering process and the well-packaged items that ensure safe arrival. The customer service is frequently noted as responsive and helpful, enhancing the overall shopping experience.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersL
Rating: 5 out of 5
Top service, quality products and fast delivery! And thank you for the little treats as a gift
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
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S
Rating: 5 out of 5
This was my first order on this site and I am very satisfied!
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C
Rating: 2 out of 5
This time I only give two stars because the order took more than 12 days to arrive... Previously it was 4 days and shipping costs have increased... One could therefore expect better service... And to top it all off, the delivery was not made to the initial pickup point... Many disappointments related to the carrier... So maybe it needs to be changed!
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I
Rating: 5 out of 5
Always pleased with Reverdy suplements for horses. Thank you
A
Rating: 5 out of 5
Very happy with my purchase!
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C
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
well arrived, well packaged, good product, the interested party likes it a lot. B P.
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T
Rating: 5 out of 5
-
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C
Rating: 5 out of 5
Fast and efficient delivery
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D
Rating: 4 out of 5
Very good quality food but delivery times are too long. We are changing suppliers
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Response from Reverdy
Hello Steven, thank you for your feedback.
In order to better understand the situation, could you please specify the inconveniences encountered during the delivery?
We confirm that your order was delivered in accordance with our standard delivery conditions of 10 working days for carrier deliveries.
If, however, the delivery times do not meet your expectations, we invite you to visit one of our retailers near you. You can consult the list of sales points distributing our products via the following link: https://www.reverdy.fr/fr/trouver-un-magasin
We remain at your disposal to find a solution to the situation encountered. You can contact us at 02 33 91 35 60 (then press #2) or write to us at [email protected].
Have a nice day,
The Reverdy team
In order to better understand the situation, could you please specify the inconveniences encountered during the delivery?
We confirm that your order was delivered in accordance with our standard delivery conditions of 10 working days for carrier deliveries.
If, however, the delivery times do not meet your expectations, we invite you to visit one of our retailers near you. You can consult the list of sales points distributing our products via the following link: https://www.reverdy.fr/fr/trouver-un-magasin
We remain at your disposal to find a solution to the situation encountered. You can contact us at 02 33 91 35 60 (then press #2) or write to us at [email protected].
Have a nice day,
The Reverdy team
P
Rating: 5 out of 5
Very good brand, very good site and very good delivery. Nothing to say, it's top!
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J
Rating: 5 out of 5
Very good phone contact. However, I will report to be notified when there is a change of carriers.
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Response from Reverdy
Hello Josiane,
We have taken your feedback into account and we apologize for the inconvenience caused.
Due to delivery constraints related to the holiday season, the initial carrier was unable to pick up your order. To ensure delivery in the best possible time, it has been entrusted to another available carrier.
Please know that we are resolutely focused on the quality of our products and service to our customers. If you have any questions or need advice, do not hesitate, our team is here to listen to you!
The Reverdy team
We have taken your feedback into account and we apologize for the inconvenience caused.
Due to delivery constraints related to the holiday season, the initial carrier was unable to pick up your order. To ensure delivery in the best possible time, it has been entrusted to another available carrier.
Please know that we are resolutely focused on the quality of our products and service to our customers. If you have any questions or need advice, do not hesitate, our team is here to listen to you!
The Reverdy team
G
Rating: 5 out of 5
Fast delivery
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C
Rating: 2 out of 5
No delivery tracking. Product not delivered on the scheduled date. No delivery tracking. Several delivery requests have been made.
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Response from Reverdy
Hello Carine, thank you for your feedback.
We are sorry to hear that the delivery was not made as planned, regardless of our intention. During the holiday season, delivery times can sometimes be a bit longer.
When you encounter any issues related to a delivery, please do not hesitate to contact us directly so that we can assist you as quickly as possible.
The information we have may differ from what you have :)
Please know that we are fully committed to the quality of our products and service to our customers. If you have any questions or need advice, feel free to reach out, our team is here for you!
See you soon,
The Reverdy Team
We are sorry to hear that the delivery was not made as planned, regardless of our intention. During the holiday season, delivery times can sometimes be a bit longer.
When you encounter any issues related to a delivery, please do not hesitate to contact us directly so that we can assist you as quickly as possible.
The information we have may differ from what you have :)
Please know that we are fully committed to the quality of our products and service to our customers. If you have any questions or need advice, feel free to reach out, our team is here for you!
See you soon,
The Reverdy Team
B
Rating: 4 out of 5
Very satisfied with the CMV but the site is not easy to understand. I wanted to order a product in the form of a "candy" and I only received small granules.
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Response from Reverdy
Hello Béatrice, thank you for your feedback!
Our Mineral CMV Oligovit is available in two formats:
- The 'classic' format which comes in the form of small mixed granules.
- The 'EASY DOSE' format, which is in the form of large granules, like a candy.
To select the 'candy' format, you can refer to the mention 'EASY DOSE' visible on each product page of the website.
We remain available if you have any questions!
The Reverdy team
Our Mineral CMV Oligovit is available in two formats:
- The 'classic' format which comes in the form of small mixed granules.
- The 'EASY DOSE' format, which is in the form of large granules, like a candy.
To select the 'candy' format, you can refer to the mention 'EASY DOSE' visible on each product page of the website.
We remain available if you have any questions!
The Reverdy team
E
Rating: 5 out of 5
Perfect in every way
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N
Rating: 5 out of 5
My 31-year-old old Shetland is more dynamic after just two weeks of taking it. Thank you
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M
Rating: 5 out of 5
Your products are top that's why I order regularly
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H
Rating: 5 out of 5
Top
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L
Rating: 5 out of 5
Very satisfied, thank you.
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J
Rating: 5 out of 5
Flexy liquid for my 21-year-old Paint, without arthritis, but with a tendon problem. The treatment helped him a lot.
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S
Rating: 5 out of 5
Quick delivery to NL, faster than our own stores.
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M
Rating: 5 out of 5
Very reactive
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C
Rating: 5 out of 5
I have been using Oligovit from Reverdy for at least 8 years: 3 cures of 2 months/year and today, on the advice of my veterinarian, I will use this product all year round because my 2 horses are 18 and 21 years old. This complete product allows them to have good immunity as they get their dose of vitamins and minerals.
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Response from Reverdy
Hello Catherine, thank you for your feedback. We are delighted that this product meets your expectations!
The Reverdy Mineral Oligovit is a CMV (mineral and vitamin supplement), aimed at covering the daily needs of the horse in minerals, trace elements, and vitamins.
Indeed, we recommend distributing this supplement throughout the year and not in the form of a cure.
If you need additional information, feel free to get back to us! Our nutrition advisor team, supported daily by the veterinarians of our Health Pole, is available to answer you :)
See you soon,
The Reverdy team
The Reverdy Mineral Oligovit is a CMV (mineral and vitamin supplement), aimed at covering the daily needs of the horse in minerals, trace elements, and vitamins.
Indeed, we recommend distributing this supplement throughout the year and not in the form of a cure.
If you need additional information, feel free to get back to us! Our nutrition advisor team, supported daily by the veterinarians of our Health Pole, is available to answer you :)
See you soon,
The Reverdy team
M
Rating: 5 out of 5
Fast delivery, very good product, I highly recommend
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M
Rating: 5 out of 5
Fast delivery!
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K
Rating: 4 out of 5
Products of very good quality. Fast and careful shipping. However, the "loyalty" program is disappointing and not very advantageous, especially considering the price of the products. Some discount codes regularly offered would be welcome.
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Response from Reverdy
Hello Karine, thank you for your feedback.
With our loyalty program, for each order of nutritional supplements, food, correctors, CMV, and natural products, you accumulate a certain amount of credit. This is calculated based on the total amount of your cart.
These points are available for 1 year, and you can use them whenever you want on your next supplement order.
You will find the details of the loyalty program on the page: https://www.reverdy.fr/fr/programme-de-fidelite
In addition, offers are available at certain times of the year. To not miss anything, feel free to subscribe to our newsletter and follow us on social media.
We remain available if you need any information!
The Reverdy team
With our loyalty program, for each order of nutritional supplements, food, correctors, CMV, and natural products, you accumulate a certain amount of credit. This is calculated based on the total amount of your cart.
These points are available for 1 year, and you can use them whenever you want on your next supplement order.
You will find the details of the loyalty program on the page: https://www.reverdy.fr/fr/programme-de-fidelite
In addition, offers are available at certain times of the year. To not miss anything, feel free to subscribe to our newsletter and follow us on social media.
We remain available if you need any information!
The Reverdy team
L
Rating: 5 out of 5
very good service
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L
Rating: 5 out of 5
Order arrived on time as usual. Excellent products !!!!
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F
Rating: 2 out of 5
Hello The delivery was made by a freelancer who was not equipped for it. He had to drop the pallet by the roadside in front of my house. Last time there was a bucket with a jug as a gift, it was nice, not this time, too bad. Best regards.
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B
Rating: 5 out of 5
Very good. My horse's 'Kotwasser' disappeared after 10 days of treatment with Flore.
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P
Rating: 5 out of 5
High quality products and unwavering availability from the team.
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S
Rating: 5 out of 5
Fantastic! Great support from the team and a fast delivery
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P
Rating: 5 out of 5
Nothing to complain about
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V
Rating: 5 out of 5
Very good product, cmv order arrived quickly well packaged
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V
Rating: 5 out of 5
Good products, detailed description of their benefits and usage. Fast delivery
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M
Rating: 5 out of 5
Deadline respected, a bucket and a bowl included.
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