Delivery is a standout feature of the online store, with many customers highlighting the fast and careful shipping of their orders, often arriving in impeccable condition. The products themselves receive consistent praise for their effectiveness and quality, particularly in horse nutrition, with numerous reports of positive acceptance by horses. Customers appreciate the ease of the ordering process and the well-packaged items that ensure safe arrival. The customer service is frequently noted as responsive and helpful, enhancing the overall shopping experience.
It's a shame that the deadline for submissions also includes a deadline time.... (6:40 AM in my case...) in principle, it's the date of the day until midnight.... A bit annoyed about this... Otherwise, very fast delivery and well-packaged products.
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Response from Reverdy
Hello Jean, thank you for your feedback.
Your loyalty points are valid for 365 days from your last order. The expiration date and time of your points are indicated in the communication we send you before they expire.
For any questions regarding your points balance or their validity date, our team is of course at your disposal. If a similar situation arises in the future, do not hesitate to contact us so that we can assist you!
See you very soon,
The Reverdy team
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ghislaine S.
Rating: 2 out of 5
following a purchase from 10/06/2026
Big problem with the carrier!
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Response from Reverdy
Hello Ghislaine, thank you for your feedback.
We sincerely apologize for the difficulties encountered with the carrier, which are completely independent of our will. Please be assured that we are closely monitoring this case and that we remain in contact to do what is necessary.
Our team is at your complete disposal for any questions or additional information.
The Reverdy team
A
alain R.
Rating: 4 out of 5
following a purchase from 10/06/2026
Good product well accepted by the horses.
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Jean-François D.
Rating: 4 out of 5
following a purchase from 08/06/2026
Hello, ease and speed of delivery. Just not super clear I made a mistake I took the vitamins in large tablets instead of the small ones to mix in food
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Response from Reverdy
Hello Jean-François, thank you for your feedback!
Our Mineral Oligovit CMV is available in two formats:
- The 'classic' format which comes in the form of small granules to be mixed.
- The 'EASY DOSE' format, which is in the form of large granules, like a candy.
To differentiate these two formats, you can refer to the photos provided on each product page. The mention EASY DOSE is also visible on each page concerning the 'candy' format.
We remain available if you have any questions!
The Reverdy team
M
Magali D.
Rating: 4 out of 5
following a purchase from 31/05/2026
Good products
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nathalie R.
Rating: 3 out of 5
following a purchase from 06/05/2026
Delivery too long had to call twice to find out where my order was; however, very nice person on the phone did what was necessary
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Response from Reverdy
Hello Nathalie,
Thank you for your feedback, and we apologize for the difficulties encountered with the carrier, which are completely independent of our will.
You did well to contact us; it is indeed the best approach to allow us to assist you and find a solution as quickly as possible.
If you have any questions, feel free to get back to us. Our team remains 100% mobilized and at your service !
See you soon,
The Reverdy team
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Stephanie P.
Rating: 4 out of 5
following a purchase from 13/04/2026
Fast and careful delivery. As for the effects of the products, we will see in the long term. My horse takes it without difficulty in his ration.
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Julie B.
Rating: 2 out of 5
following a purchase from 10/04/2026
The products are always of very good quality which is why I gave a rating of 2 stars, it's because this is the second time I have had an issue with the delivery. Last time the cmv was scattered in the box because the bag had been torn during transport and this time it was the box that was completely torn but the cmv was fine in its bag.
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Response from Reverdy
Hello Julie, thank you for your feedback.
We sincerely apologize for the difficulties encountered with the carrier, which are completely beyond our control.
We are sorry to hear that you received damaged packages. Please know that we take great care in preparing your orders. However, it can happen that an incident occurs during transport.
In this case, do not hesitate to make reservations on the delivery note, specifying the nature of the damage and the affected product (if possible, take a photo of the damage) and then inform us. This will allow us to file a complaint with the carrier in order to compensate you.
In general, when you encounter any problem related to a delivery, do not hesitate to contact us directly, so that we can assist you as quickly as possible.
You can reach us at 02 33 91 35 60 (then press #2) or write to us at [email protected] if you have any questions!
See you soon,
The Reverdy team
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Jérôme P.
Rating: 1 out of 5
following a purchase from 11/04/2026
Hello, The bag arrived open... I wanted to send you a photo, I reported it to the delivery person who told me to check with you.
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Response from Reverdy
Hello Jérôme, thank you for your feedback.
We sincerely apologize for the difficulties encountered with the carrier, which are completely independent of our will.
We are sorry to hear that you received a damaged bag. Please know that we take special care in preparing your orders. However, it can happen that an incident occurs during transport.
In this case, do not hesitate to make reservations on the delivery note, specifying the nature of the damage and the affected product (if possible, take a photo of the damage) and then inform us. This will allow us to file a complaint with the carrier in order to compensate you.
In general, when you encounter any problem related to a delivery, do not hesitate to contact us directly, so that we can assist you as quickly as possible.
You can reach us at 02 33 91 35 60 (then press #2) or write to us at [email protected] if you have any questions!
See you soon,
The Reverdy team
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Emilie R.
Rating: 4 out of 5
following a purchase from 08/04/2026
Great tips before ordering Delivery on time. Too bad the measuring cup is not provided
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Samantha O.
Rating: 4 out of 5
following a purchase from 07/04/2026
Everything is perfect except for the fact that you are told during the appointment for delivery that you will receive a text message specifying a 2-hour delivery slot on the day, but this text message was never sent and the delivery person therefore came in my absence.
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Response from Reverdy
Hello Samantha,
Thank you for your feedback, and we apologize for the difficulties encountered with the carrier, which are completely independent of our will.
When you encounter a problem during the delivery of your order, do not hesitate to contact our Customer Service immediately so that we can assist you as effectively as possible.
If you have any questions, please feel free to reach out to us. Our team remains 100% mobilized and at your service!
See you soon,
The Reverdy team
A
Annick R.
Rating: 4 out of 5
following a purchase from 06/04/2026
Good
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Line J.
Rating: 4 out of 5
following a purchase from 06/04/2026
good products but the price remains a drawback.
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Odile G.
Rating: 4 out of 5
following a purchase from 31/03/2026
Hello, This is a restock, the previous one works very well so I hope it will continue. Product that suits my horse well.
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sampiero A.
Rating: 4 out of 5
following a purchase from 25/03/2026
Satisfied with the quality of the products, only downside is the change in packaging of immune which no longer exists in 4kg
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Robin R.
Rating: 1 out of 5
following a purchase from 17/03/2026
Package still not delivered by the carrier
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Response from Reverdy
Hello Robin,
We sincerely apologize for the difficulties encountered with the carrier, which are completely beyond our control.
For your next order, please do not hesitate to contact us in advance, so that we can find a solution to ensure your delivery goes as smoothly as possible.
Our team remains available for any information or to answer your questions. So please do not hesitate to contact us!
See you soon,
The Reverdy team
M
Monique H.
Rating: 4 out of 5
following a purchase from 18/03/2026
Easy to find what you need on the website. Your order is quickly placed.
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jean-denis C.
Rating: 4 out of 5
following a purchase from 18/03/2026
Delivery costs a bit expensive
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Response from Reverdy
Hello Jean-Denis, thank you for your feedback.
When you order supplements (packages <20kg) on our website, you have the option to choose the carrier as well as the delivery method (to a pickup point or at home), according to your preferences and the associated rate. And if you are interested, know that shipping costs are free for purchases over €65 excluding tax (excluding food, correctors, and Reverdy fibers, for which shipping costs are included in the price).
Do not hesitate to get back to us if you have any other questions, our team is ready to help you.
See you soon,
The Reverdy team
F
Florentine Z.
Rating: 4 out of 5
following a purchase from 03/03/2026
Product and purchase procedure ok Delivery with GLS unsatisfactory
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Response from Reverdy
Hello Florentine, thank you for your feedback.
To better understand the situation, could you please specify the inconveniences encountered during the delivery?
We remain at your disposal. You can contact us at 02 33 91 35 60 (then press #2) or write to us at [email protected].
Have a nice day,
The Reverdy team
A
Anne-Sophie J.
Rating: 3 out of 5
following a purchase from 08/03/2026
I ordered the Immune product which is very likely a good product. Unfortunately, my horse did not accept to eat it, I tried several methods, it's a shame especially given the price!
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Response from Reverdy
Hello Anne-Sophie, and thank you for your feedback.
It is recommended to mix the Reverdy Immune directly with the feed when the horse receives it, or with fibers like our FIBRES NATURELLES product (available on our site: https://www.reverdy.fr/fr/fibres-naturelles). It is also possible to mix it with an oil, like our Reverdy Omega Oil.
To gradually accustom your horse, you can slowly introduce the supplement, slightly increasing the quantity over about 10 to 15 days.
If you have any other questions or need personalized advice, do not hesitate to get back to us! Our nutrition advisor team is ready to assist you.
See you soon,
The Reverdy team
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Philippe B.
Rating: 1 out of 5
following a purchase from 05/03/2026
Hello, quality and services are always very good. Except that we should not promise future discounts that can never be used.
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Response from Reverdy
Hello Philippe, thank you for your feedback.
The discount you saw during your order corresponded to the amount of the voucher that would be generated by this order.
Once your order is validated and shipped, this voucher is available on your account and valid for one year, on our entire range of nutritional supplements, CMV, and natural products.
By going to your Reverdy customer account (section 'My account' > then 'Loyalty program'), you can check your available balance, as well as the expiration date of the generated voucher(s).
For more information, do not hesitate to visit our dedicated page on our site (https://www.reverdy.fr/fr/programme-de-fidelite), or to contact us directly! Our team remains 100% mobilized, by phone (02 33 91 35 60) and by email ([email protected]).
See you soon,
The Reverdy team
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Christophe T.
Rating: 4 out of 5
following a purchase from 20/02/2026
Very good
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Julie T.
Rating: 1 out of 5
following a purchase from 10/02/2026
I received 37 emails day and night to confirm the payment of my order! The delivery was quick but the easy doses are so hard that my ponies can't take them... and I gained 10 kg!
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Response from Reverdy
Hello Julie, and thank you for your feedback.
We apologize again for sending the payment confirmation emails.
For each production, we check the hardness of the EASY DOSE units using a piston that measures the force needed to break the 15mm diameter granule of EASY DOSE. And for your information, we apply proportionally the same force (or even a little less) as that applied to the granules (5mm in diameter) of our Reverdy feeds.
A minimum hardness is necessary for sufficient product integrity; the EASY DOSE granules may seem hard for a human but are perfectly suitable for a horse, which has very powerful jaws (*for a horse whose dental tables are in good health, of course).
The Reverdy MINÉRAL OLIGOVIT comes in two forms; EASY DOSE (= large granules) and vermicelli. For horses aged one year or older, both versions of the CMV (Mineral and Vitamin Supplement) can be suitable.
Perhaps the vermicelli format would be better for your horses?
If you need additional information, do not hesitate to get back to us! Our nutrition advisor team is available to answer you :)
See you soon,
The Reverdy team
M
Monique H.
Rating: 4 out of 5
following a purchase from 05/02/2026
Fijne website. Product is helemaal top.
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Katleen M.
Rating: 3 out of 5
following a purchase from 26/01/2026
Good product but delivery fees are overpriced
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Response from Reverdy
Hello Katleen, thank you for your feedback.
When you order supplements (packages <20kg) on our website, you have the option to choose the carrier as well as the delivery method (to a pickup point or to your home), according to your preferences and the associated rate.
Please note that shipping costs are free for purchases over €65 excluding tax.
Feel free to reach out to us if you have any other questions, our team is here to help you.
The Reverdy team
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Odile W.
Rating: 4 out of 5
following a purchase from 24/01/2026
Everything went well, fast delivery.
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Anaïs D.
Rating: 3 out of 5
following a purchase from 18/01/2026
Hello, thank you for the quick order, always well prepared. However, I am surprised by the difference with the bags purchased previously. Is there a change in the recipe? It seems to me more compact, harder, and more consistent with the apple. Best regards.
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Response from Reverdy
Hello Anaïs, thank you for your feedback!
After checking with our Quality Service, we confirm that the product formula has not been modified. The apple flavor is added to make the CMV more appealing.
For each production, we also check the hardness of the EASY DOSE units using a piston that measures the force needed to break the 15mm diameter granule of EASY DOSE. And for your information, we apply proportionally the same force (or even a little less) as that applied to the granules (5mm in diameter) of our Reverdy foods :)
The EASY DOSE granules may seem hard for a human but are perfectly suitable for a horse, which has very powerful jaws (*for a horse whose dental tables are in good health, of course). A minimum hardness is necessary for sufficient product retention and to avoid having too many small pieces.
We remain available if you need any further information,
See you soon,
The Reverdy team.
M
Manon P.
Rating: 3 out of 5
following a purchase from 16/01/2026
Very disappointed with the Omega Oil which caused a sudden diarrhea in my foals in 2 days. Big plus for CMV OLIGOVIT which comes in 20kg and their customer service responds quickly to email inquiries.
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Céline D.
Rating: 2 out of 5
following a purchase from 01/01/2026
This time I only give two stars because the order took more than 12 days to arrive... Previously it was 4 days and shipping costs have increased... One could therefore expect better service... And to top it all off, the delivery was not made to the initial pickup point... Many disappointments related to the carrier... So maybe it needs to be changed!
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DEMAISON S.
Rating: 4 out of 5
following a purchase from 26/12/2025
Very good quality food but delivery times are too long. We are changing suppliers
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Response from Reverdy
Hello Steven, thank you for your feedback.
In order to better understand the situation, could you please specify the inconveniences encountered during the delivery?
We confirm that your order was delivered in accordance with our standard delivery conditions of 10 working days for carrier deliveries.
If, however, the delivery times do not meet your expectations, we invite you to visit one of our retailers near you. You can consult the list of sales points distributing our products via the following link: https://www.reverdy.fr/fr/trouver-un-magasin
We remain at your disposal to find a solution to the situation encountered. You can contact us at 02 33 91 35 60 (then press #2) or write to us at [email protected].
Have a nice day,
The Reverdy team
C
Carine V.
Rating: 2 out of 5
following a purchase from 26/12/2025
No delivery tracking. Product not delivered on the scheduled date. No delivery tracking. Several delivery requests have been made.
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Response from Reverdy
Hello Carine, thank you for your feedback.
We are sorry to hear that the delivery was not made as planned, regardless of our intention. During the holiday season, delivery times can sometimes be a bit longer.
When you encounter any issues related to a delivery, please do not hesitate to contact us directly so that we can assist you as quickly as possible.
The information we have may differ from what you have :)
Please know that we are fully committed to the quality of our products and service to our customers. If you have any questions or need advice, feel free to reach out, our team is here for you!
See you soon,
The Reverdy Team
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BEATRICE F.
Rating: 4 out of 5
following a purchase from 22/12/2025
Very satisfied with the CMV but the site is not easy to understand. I wanted to order a product in the form of a "candy" and I only received small granules.
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Response from Reverdy
Hello Béatrice, thank you for your feedback!
Our Mineral CMV Oligovit is available in two formats:
- The 'classic' format which comes in the form of small mixed granules.
- The 'EASY DOSE' format, which is in the form of large granules, like a candy.
To select the 'candy' format, you can refer to the mention 'EASY DOSE' visible on each product page of the website.
We remain available if you have any questions!
The Reverdy team
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Karine A.
Rating: 4 out of 5
following a purchase from 19/12/2025
Products of very good quality. Fast and careful shipping. However, the "loyalty" program is disappointing and not very advantageous, especially considering the price of the products. Some discount codes regularly offered would be welcome.
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Response from Reverdy
Hello Karine, thank you for your feedback.
With our loyalty program, for each order of nutritional supplements, food, correctors, CMV, and natural products, you accumulate a certain amount of credit. This is calculated based on the total amount of your cart.
These points are available for 1 year, and you can use them whenever you want on your next supplement order.
You will find the details of the loyalty program on the page: https://www.reverdy.fr/fr/programme-de-fidelite
In addition, offers are available at certain times of the year. To not miss anything, feel free to subscribe to our newsletter and follow us on social media.
We remain available if you need any information!
The Reverdy team
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FRANCK P.
Rating: 2 out of 5
following a purchase from 15/12/2025
Hello The delivery was made by a freelancer who was not equipped for it. He had to drop the pallet by the roadside in front of my house. Last time there was a bucket with a jug as a gift, it was nice, not this time, too bad. Best regards.
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Julie B.
Rating: 4 out of 5
following a purchase from 28/11/2025
Fast shipping, product conforms to the description
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fabian V.
Rating: 4 out of 5
following a purchase from 28/11/2025
ok
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Caroline Z.
Rating: 4 out of 5
following a purchase from 28/11/2025
Quality product, and very satisfactory service. A small downside for the choice of carrier.
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Christophe L.
Rating: 3 out of 5
following a purchase from 28/11/2025
It would be nice to have a payment facility like a four times interest-free option. Also, free shipping.
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Response from Reverdy
Hello Christophe, thank you for your feedback.
On our website, several payment methods are offered. By choosing PayPal, you have the option to pay for your order in 4 installments (for orders between 30 and 2000 euros).
Regarding shipping costs, they are free for purchases over 65€ excluding VAT (excluding food, correctors, fibers) and are directly included in the price of the food.
If you wish, you can find all this information on the following page: https://www.reverdy.fr/fr/conditions-generales-de-vente.
We are also available by email at [email protected] or by phone at 02 33 91 35 60 (then press #2)!
The Reverdy team
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Patricia L.
Rating: 4 out of 5
following a purchase from 28/11/2025
Always very satisfied with the deliveries except that with the delivery person in Belgium, I have to send my order to my mother-in-law because he doesn't come to my house.
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Response from Reverdy
Hello Patricia,
Thank you for your feedback, we have taken your message into account.
When you order supplements (packages <20kg) on our website, please note that you have the option to choose the carrier as well as the delivery method (pickup point or home delivery).
Thus, you have the direct option to choose your carrier at the time of placing your order!
Feel free to get back to us if you have any other questions. Our team is here to listen to you!
See you soon,
The Reverdy team
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Céline C.
Rating: 4 out of 5
following a purchase from 28/11/2025
Very good quality products, fast delivery. Small downside: all the supplements emit a very unpleasant smell
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Response from Reverdy
Hello Céline, thank you for your feedback.
The smell is related to the active ingredients that make up the Mineral Oligovit EASY DOSE CMV, vitamins, and trace elements. We have added an apple flavor to 'mask' this smell as much as possible, thus facilitating the intake of the CMV by the horses.
If you have any questions or need more personalized advice, do not hesitate to reach out to us!
See you soon,
The Reverdy team
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