Customer reviews of Reverdy

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 3 004 published reviews

Summary of reviews

The store delivers speed and reliability, with many reviews highlighting fast delivery, quick order processing, and careful, well-protected packaging that keeps products intact. Customers repeatedly mention strong value and satisfaction with product quality, noting effective results, appetizing options for horses, and a broad range of foods and supplements at a favorable price point. Customer service and guidance are also praised, with experts providing excellent advice, responsive support, and easy ordering experiences. Overall, Reverdy is described as trustworthy, convenient, and consistently delivering quality products with prompt shipping.

Reviews 1, 2, 3 and 4 stars

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M
Manon B.
Rating: 4 out of 5
following a purchase from 19/02/2024
Overall satisfied with the products and fast delivery. On the other hand, shipping costs are a bit high.
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Christine C.
Rating: 4 out of 5
following a purchase from 26/02/2024
Fast delivery and good product
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Chantal L.
Rating: 4 out of 5
following a purchase from 25/02/2024
I placed an order and two days later I had my order.
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Margaux D.
Rating: 4 out of 5
following a purchase from 20/02/2024
Order received in accordance with my request and quality products. The price is a little high for a daily reorder.
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Pascal G.
Rating: 4 out of 5
following a purchase from 19/02/2024
Very good. Quite expensive when looking at CMVs of other species.
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Amandine D.
Rating: 4 out of 5
following a purchase from 19/02/2024
Company offering quality products. I am saddened that the loyalty program does not apply to CMV orders...
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Laurane M.
Rating: 4 out of 5
following a purchase from 15/02/2024
Impeccable
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Aurelie L.
Rating: 4 out of 5
following a purchase from 08/02/2024
Very good, except that the DPD carrier does not deliver to your home as indicated.
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Response from Reverdy
Hello Aurélie, and thank you for your feedback.

We apologize for the difficulties encountered with the carrier, which were totally beyond our control.

Please be assured that our team remains mobilized and ready to help you; by e-mail, by phone, or via our social networks! Don't hesitate to contact us if you need us :)

See you soon,
The Reverdy team
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Julie P.
Rating: 4 out of 5
following a purchase from 29/01/2024
Good products shipped quickly
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Eric M.
Rating: 4 out of 5
following a purchase from 29/12/2023
Very quick delivery
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Vincent G.
Rating: 4 out of 5
following a purchase from 08/02/2024
It's ok
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Anne K.
Rating: 4 out of 5
following a purchase from 24/01/2024
Good product. I will order again. Top delivery service and parcel arrived in good condition.
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Vincent M.
Rating: 3 out of 5
following a purchase from 24/11/2023
Good evening products but it's become far too expensive.
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Natacha H.
Rating: 4 out of 5
following a purchase from 19/01/2024
Top
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Sandrine S.
Rating: 4 out of 5
following a purchase from 13/01/2024
My 28 year old horse has only been relieved by osteo flexi, which suits him too well 🤩
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Anne Claire W.
Rating: 4 out of 5
following a purchase from 14/01/2024
Delivery time more than correct with the key a package of candy as a gift, great! Thanks Reverdy!
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Lisa D.
Rating: 1 out of 5
following a purchase from 10/01/2024
My mare doesn't like it. And after asking around, there are several people in the same situation...
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Response from Reverdy
Hello Lisa, thank you for your feedback.

Our CMV is generally well consumed, even on its own. But each horse is unique, and it's possible that some horses or ponies unaccustomed to this format may need to be "conditioned" a little to come to appreciate it.

Don't hesitate to introduce them to the product progressively, first one unit, then two, and so on. You can also "break" the large EASY DOSE granule into several pieces and present it with a piece of apple or carrot. More delicate horses usually get used to this gradually. You can also put a small amount of MINERAL OLIGOVIT EASY DOSE out in the open air for 2 to 3 days to reduce the odour to which your horse may be sensitive.

Our OLIGOVIT MINERAL is also available in vermicelli form (approx. 2 mm in diameter), which may be more suitable for your horses? :)

And if you haven't already done so, don't hesitate to contact our team of nutrition advisors so we can help you ;)

See you soon!
The Reverdy team
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Annabelle G.
Rating: 4 out of 5
following a purchase from 11/01/2024
Not enough hindsight to see the effects on the herd, easy to use it is ideal for horses in the meadow Well appreciated by the majority, for the few fine mouths I simply break the CMV then mix in a little grain I removed -1⭐️ for the rate
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Sebastien M.
Rating: 4 out of 5
following a purchase from 09/01/2024
I've been using Cmv olgovit for ten years, and it's a regular product in its presentation, and therefore in its manufacture. I use it daily on about thirty horses. Good value for money.
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Marjorie L.
Rating: 4 out of 5
following a purchase from 06/01/2024
Very good
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Manon B.
Rating: 4 out of 5
following a purchase from 02/01/2024
Overall, I am satisfied with reverdy products, which are of good quality. On the other hand, I find the shipping costs high.
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Response from Reverdy
Hello Manon, and thank you for your feedback.

Our delivery methods have been updated, and you now have the option of choosing between delivery to your home or to a relay point. So you can choose the shipping method and rate that suits you best.
Shipping is always free for purchases of €65 and over (excluding Reverdy food, correctors and fibers, for which shipping is included in the price)!

If you have any further questions or need advice, please don't hesitate to contact us. Our team of nutrition advisors is always on hand to help!

We hope to hear from you soon,

The Reverdy team
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Michele R.
Rating: 4 out of 5
following a purchase from 03/01/2024
Compliant order received promptly
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Virginie D.
Rating: 4 out of 5
following a purchase from 29/12/2023
Fast delivery
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Marianne P.
Rating: 4 out of 5
following a purchase from 29/12/2023
Very good
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Anaïs C.
Rating: 4 out of 5
following a purchase from 28/12/2023
Very good value for money for the CMV I use. Relatively fast shipping. I recommend this brand!
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Alexandra G.
Rating: 3 out of 5
following a purchase from 25/12/2023
I'm sorry that your range doesn't include "dry" cereal-free pellets, as rehydration in the middle of the meadows can quickly become restrictive. Otherwise, the delivery service is very good with the appointment, but it's a shame that you can't be delivered without having to sign for the parcel.
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Response from Reverdy
Hello Alexandra, and thank you for your feedback.

The absence of cereals in our CEREAL FREE food, combined with its high fiber content, requires more insalivation and chewing than a conventional food. That's why we recommend giving this food in small quantities, and wet beforehand (e.g. 1L of CEREAL FREE with around 2 to 3L of warm water), which will make chewing easier and prevent any esophageal blockage problems already reported in very rare cases.

If you wish to distribute it dry, you may consider mixing the 1L of CEREAL FREE with 1 to 2L of Reverdy FIBRES NATURELLES (https://www.reverdy.fr/fr/fibres-naturelles) (i.e. 50 to 100g per meal). The fiber intake will encourage better chewing of the ration (with greater saliva production), thus helping to prevent esophageal "blockages". However, this measure is less reliable than soaking the feed before distribution.

As regards delivery, we systematically ask for a signature to confirm receipt of your order.
However, if this system is too restrictive, you can visit one of our retailers. You can find a list of retailers offering our products on the 'Find a store' page of our website: https://www.reverdy.fr/fr/trouver-un-magasin

If you have any further questions about our products or services, please don't hesitate to contact us! Our team of advisors is always ready to listen.

We hope to see you soon,
The Reverdy team
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Elise S.
Rating: 3 out of 5
following a purchase from 23/12/2023
Very good product, but big problem with shipping: box arrived completely smashed, parcel blocked at the carrier which finally took 20 days to arrive.... I will not repeat the experience.
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Response from Reverdy
Hello Elise, and thank you for your feedback.

We are sorry that the delivery was not carried out as planned, and this was beyond our control.

In fact, the delivery could not be made on time because the road was blocked on 27/12, the day of the delivery. The delivery therefore had to be rescheduled to a later date, as you can see on the delivery tracker.

We take great care in preparing your orders. However, it may happen that something goes wrong during transport. In this case, we invite you to inform us, and to express your reservations upon delivery.

If you haven't already done so, don't hesitate to call us on 02 33 91 35 60 (then press #2) or write to us at [email protected] if you have any questions.

We hope to hear from you soon,

Team Reverdy
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Astrid L.
Rating: 4 out of 5
following a purchase from 22/11/2023
Can be a little long for the delivery but otherwise very good
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Cecile L.
Rating: 4 out of 5
following a purchase from 18/12/2023
The product is top notch, but for a group order of 100KG easy dose for a cmv treatment for my boarded horses, which the owners wouldn't do if I didn't offer it to them, I find that you're not being commercial by applying NO DISCOUNT.
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Manon A.
Rating: 4 out of 5
following a purchase from 14/12/2023
Very good delivery and always quality products. Too bad there isn't a special feed for older horses.
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Response from Reverdy
Hello Manon, and thank you for your feedback.

The needs of healthy older horses are roughly equivalent to those of adult horses undergoing maintenance. That's why we haven't created a special "old horse" feed. We generally recommend using Reverdy ADULT, which is suitable for the majority of healthy older horses.

Otherwise, we adapt the ration on a case-by-case basis, according to the horse's needs and any pathologies it may be suffering from: overweight/obesity, metabolic disease, poor body condition, etc.

Then, in addition to a balanced daily ration (based on forage and supplemented with a CMV or concentrated feed, depending on the horse's body condition), the ration can be refined by adding nutritional supplements, to meet the horse's specific needs: lack of condition, arthrosis, stimulation of immune defenses...

If you haven't already done so, please don't hesitate to contact us so that we can help you adapt your horse's ration to its specific needs. You can reach us on 02 33 91 35 60 (then press #2) or write to us at [email protected]. We're also on the networks, so don't hesitate to ask us your questions on Instagram & Facebook!

We hope to see you soon,
The Reverdy team
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Eric M.
Rating: 4 out of 5
following a purchase from 08/11/2023
Very good, but expensive products
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Roman A.
Rating: 4 out of 5
following a purchase from 24/09/2023
Very good quality Reverdy product. But DPD the carrier is incompetent. Website and network problems. Not a single call from the delivery man. He spent 4 days at my home without telling me before dropping it off at a relay point. I paid for a home delivery, not a drop-off. REVERDY are very competent unlike the carrier.
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Response from Reverdy
Hello Roman,

We apologize for the difficulties encountered with the carrier, which were totally beyond our control. Please be assured that we have taken into account your comments regarding the delivery.

Don't hesitate to contact us if you have any questions or need advice. Our team is always ready to listen :)

Team Reverdy
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Mathieu G.
Rating: 3 out of 5
following a purchase from 25/11/2023
Good brand
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Serge T.
Rating: 4 out of 5
following a purchase from 24/11/2023
Delivered without a hitch
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Elodie G.
Rating: 4 out of 5
following a purchase from 24/11/2023
Fast delivery
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Geneviève L.
Rating: 4 out of 5
following a purchase from 23/11/2023
Good package delivered quickly
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Margaux C.
Rating: 4 out of 5
following a purchase from 22/11/2023
Good quality
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Reine E.
Rating: 2 out of 5
following a purchase from 22/11/2023
complicated delivery by appointment does not suit me at all
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Response from Reverdy
Hello Reine, and thank you for your feedback.

We're sorry to hear that you're not happy with the delivery method. We always ask for an appointment so that you can be present to confirm receipt of your order.

However, if delivery by carrier is too inconvenient for you, you can visit one of our retailers. You can find a list of retailers offering our products on the 'Find a store' page of our website: https://www.reverdy.fr/fr/trouver-un-magasin

If you have any further questions about delivery, or need advice about our products, please don't hesitate to contact us. Our team remains 100% mobilized and at your service!

We hope to see you soon,
The Reverdy team
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Laetitia T.
Rating: 4 out of 5
following a purchase from 22/10/2023
I've been using REVERDY feed in my stables for 3 months now, and I've seen a difference in the condition of the horses, and what I appreciate most is that we don't have to supplement with various supplements to cover our horses' needs, and that's a plus. And I also find the team super, who know how to answer my questions.
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Pauline G.
Rating: 4 out of 5
following a purchase from 13/11/2023
Good. Carrier who asks you to carry the pallet off the truck is average. But reverdy products great! Too bad I didn't know about Black Friday, I would have postponed my order for a week.
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Response from Reverdy
Hello Pauline, and thank you for your feedback.

We apologize for the difficulties encountered with the carrier, which were totally beyond our control.
Please know that we remain resolutely focused on the quality of our products and customer service.

Should you have any questions or need advice, please do not hesitate to contact us!

We look forward to hearing from you,

The Reverdy team