The store delivers speed and reliability, with many reviews highlighting fast delivery, quick order processing, and careful, well-protected packaging that keeps products intact. Customers repeatedly mention strong value and satisfaction with product quality, noting effective results, appetizing options for horses, and a broad range of foods and supplements at a favorable price point. Customer service and guidance are also praised, with experts providing excellent advice, responsive support, and easy ordering experiences. Overall, Reverdy is described as trustworthy, convenient, and consistently delivering quality products with prompt shipping.
The delivery went smoothly and quickly. No problem at all
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Guillaume G.
Rating: 3 out of 5
following a purchase from 07/11/2023
Always top notch with Reverdy. Concerning my purchase of CMV in 20 kg, until now I was delivered by Colissimo (and we have a top-notch delivery lady). Now we're delivered by carrier and it's more complicated because we have to be available between 8:00 and 18:00 for the delivery. Complicated when you have to take care of horses!
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Response from Reverdy
Hello Guillaume,
Thank you for your loyalty and your positive feedback on our products. We have taken into account your preference for Colissimo delivery. The time constraints are generally the same for all carriers, i.e. deliveries made between 8am and 6pm.
However, you will normally be informed of the delivery time by e-mail/sms so that you can make the best possible arrangements.
If you have any further questions about delivery, or need advice, please don't hesitate to contact our team!
We hope to see you soon,
The Reverdy team
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Annabelle B.
Rating: 4 out of 5
following a purchase from 07/11/2023
we've started the treatment and are planning to give the foals something more palatable, as it's difficult to get them to take it, even if it's mixed in with the ration.
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Dominique G.
Rating: 4 out of 5
following a purchase from 29/10/2023
Very good product but the price is one of the most expensive foods. I therefore limit the quantity given to the minimum, i.e. 4 times a week, whereas I would have liked to give it every day. Have a nice day!
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Guy J.
Rating: 1 out of 5
following a purchase from 24/10/2023
Delivery made by a carrier that did not give a time of arrival. I went to pick up the package. A drop-off point would be more satisfactory for small deliveries.
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Response from Reverdy
Hello Guy, and thank you for your feedback.
We are very sorry that we have experienced a problem with the delivery of your order, which is beyond our control.
Our Customer Service has contacted you to give you more information about the delivery, scheduled for 10/11/23. According to the carrier, the delivery was made to your address on the scheduled date.
If you have any further questions about the delivery, or need advice on our products, our team remains available and 100% at your service!
Have a nice day
The Reverdy team
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Marjorie L.
Rating: 4 out of 5
following a purchase from 24/10/2023
Very good
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Alizée V.
Rating: 4 out of 5
following a purchase from 19/10/2023
Easy to order and package well received. Only delivery information were not clear (due to capacity of the order)
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Sandrine J.
Rating: 3 out of 5
following a purchase from 13/10/2023
My parcel took longer than usual and there were holes in the cardboard box and in the bag, which was also slightly damaged. This was the first time this had happened, otherwise I've never had a problem.
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Response from Reverdy
Hello Sandrine, and thank you for your feedback!
We're sorry to hear that you've received a damaged product. We take great care in preparing your orders. However, it may happen that something goes wrong in transit. In this case, we invite you to make a complaint on delivery, and to inform us.
If you haven't already done so, don't hesitate to call us on 02 33 91 35 60 (then press #2) or write to us at [email protected] if you have any questions.
We hope to hear from you soon,
Team Reverdy
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Nathalie M.
Rating: 4 out of 5
following a purchase from 18/10/2023
Very good and easy to order! They were able to answer my questions, but we'd like to have direct sales outlets.
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Fabienne M.
Rating: 4 out of 5
following a purchase from 16/10/2023
Received on the agreed date, not enough time to evaluate the product but I can say that they take it without worries.
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Véronique M.
Rating: 4 out of 5
following a purchase from 09/10/2023
Very happy with this product
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Laetitia L.
Rating: 4 out of 5
following a purchase from 09/10/2023
Super products and conform to my order. Just a little hiccup with the delivery which took place at the neighbor's and not mine.
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Response from Reverdy
Hello Laetitia, and thank you for your feedback!
We are sorry to read that the delivery was not carried out as planned, and that this was beyond our control. Thank you for your understanding.
Please be assured that we remain resolutely focused on the quality of our products and customer service. If you have any questions or need advice, don't hesitate to contact our team!
We hope to hear from you soon,
The Reverdy team
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Maelys C.
Rating: 4 out of 5
following a purchase from 09/10/2023
Quality products, perfectly packaged. However, a small problem with delivery, due to lack of communication.
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Response from Reverdy
Hello Maelys, thank you for your feedback!
We're sorry to read that the delivery was not carried out as planned, and that this was beyond our control. Thank you for your understanding.
Please know that we remain resolutely focused on the quality of our products and customer service. If you have any questions about delivery or need advice on our products, please don't hesitate to contact our team!
We hope to hear from you soon,
The Reverdy team
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Chambon F.
Rating: 3 out of 5
following a purchase from 05/10/2023
Fine
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Isoline M.
Rating: 4 out of 5
following a purchase from 04/10/2023
Reverdy is perfect! I validate but the deliveries with DPD, it goes against your efficiency. Last delivery I lost 4 days even though you were very reactive. That's a shame.
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Response from Reverdy
Hello Isoline,
Thank you for your feedback, and we apologize for the difficulties encountered with the carrier, which were totally beyond our control.
Please don't hesitate to contact us if you have any questions or need any advice. Our team is 100% ready to listen to you.
See you soon,
The Reverdy team
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Caroline P.
Rating: 4 out of 5
following a purchase from 01/10/2023
Parcel arrived in good condition and in record time. Product used for 3 months, easy to dose daily. Appreciated by most horses (9/10 for mine).
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Didier D.
Rating: 4 out of 5
following a purchase from 28/09/2023
Carefully packaged product
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Isabelle G.
Rating: 3 out of 5
following a purchase from 27/09/2023
Great product but delivery a bit long.
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Millier C.
Rating: 4 out of 5
following a purchase from 23/09/2023
Professional
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Philippe B.
Rating: 1 out of 5
following a purchase from 20/09/2023
Hello, It is very unpleasant to have a 3€ discount that appears throughout the order and disappears just at the moment of payment! Yours faithfully Mr Philippe Berquet
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Response from Reverdy
Hello Philippe, and thank you for your feedback.
The 3€ discount you saw during your order corresponded to the amount of the voucher that would be generated by this order (equivalent to 5% of the amount including VAT of your order).
Once your order has been validated and dispatched, this voucher is available on your account, and valid for 90 days, on our entire range of nutritional supplements (https://www.reverdy.fr/fr/e-boutique/supplements-nutritionnels).
By logging on to your Reverdy customer account ('My account', then 'Loyalty program'), you can check your available balance, as well as the expiry date of the voucher(s) generated.
For more information, please visit our dedicated page on our website (https://www.reverdy.fr/fr/programme-de-fidelite), or contact us directly! Our team remains 100% mobilized, by telephone (02 33 91 35 60) and e-mail ([email protected]).
We hope to see you soon,
The Reverdy team
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Virginie D.
Rating: 4 out of 5
following a purchase from 20/09/2023
Fast delivery CMV meets expectations
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Manuella L.
Rating: 3 out of 5
following a purchase from 16/09/2023
I don't have enough experience with your products to have an opinion. Thank you
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Juliette M.
Rating: 3 out of 5
following a purchase from 16/09/2023
Dietary supplement whose packaging was ripped off on receipt (although the box was intact) Package received at a relay point because I was not supposed to be at home, but I was there Poster price excluding tax
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Response from Reverdy
Hello Juliette, and thank you for your feedback.
We are sorry to read that the delivery was not carried out as planned and this, beyond our control.
We take great care in preparing your orders. However, it is possible that something may go wrong in transit.
If you have any questions in this regard, please do not hesitate to call us on +33 (0)2 33 91 35 60 (then press #2 for Customer Service) or write to us at [email protected].
Regarding the display of our prices, the price including VAT is also always displayed, usually just below the price excluding VAT :)
If you have any further questions or need advice, please don't hesitate to contact us!
The Reverdy team
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Isabelle F.
Rating: 4 out of 5
following a purchase from 08/09/2023
Big buckets and even bigger cartons for less pellets all in all. But the quality and speed of delivery is there.
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Response from Reverdy
Hello Isabelle, thank you for your feedback.
The 10kg buckets are filled as much as possible. As the lid is 'retracted', we can't put any more in, otherwise we risk crushing and damaging the product.
As for the buckets themselves, they are also reusable (with or without the lid), and can be very useful in many situations ;)
As for delivery, we still need to use cardboard boxes to protect the buckets during transport. Without it, the product could be damaged, with all the problems associated with returning a product (economic and ecological costs, loss of time).
However, if this format doesn't suit you, Reverdy E SÉLÉNIUM is also available in 4kg ECO-RELOADS. A format specifically designed to be more ecological and minimalist, which you can then pour into a reusable bucket :)
Don't hesitate to contact us if you have any further questions or need advice. Our team of advisors is ready to listen!
The Reverdy team
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Aurélie V.
Rating: 4 out of 5
following a purchase from 07/09/2023
Order received promptly
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Patrick E.
Rating: 4 out of 5
following a purchase from 07/09/2023
Perfect delivery
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Perrine C.
Rating: 4 out of 5
following a purchase from 03/09/2023
Delivery was delayed by a day (I was waiting at home). I didn't manage to change the delivery address for the next day, but my parcel was dropped off in front of my house (I prefer that to having to collect it from a relay point).
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Response from Reverdy
Hello Perrine, thank you for your feedback.
We are sorry to read that the delivery was not carried out as planned and this, beyond our control.
We thank you for your understanding and are delighted that you were able to retrieve your parcel intact.
We remain firmly committed to the quality of our products and the service we provide to our customers. If you have any questions or need advice, please don't hesitate to contact our team!
We hope to hear from you soon,
The Reverdy team
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Mariane C.
Rating: 3 out of 5
following a purchase from 05/09/2023
My products were on a wooden pallet that was left in my yard by the delivery man who didn't bother to separate the goods from the pallet and left everything in a mess ...
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Response from Reverdy
Hello Mariane, and thank you for your feedback.
We're sorry to hear that delivery was not as smooth as you'd wished. Your products were indeed shipped on a pallet in order to protect them as much as possible and optimize transport. Unfortunately, the delivery driver is not able to leave with all the pallets. Nor is it his job to de-palletize the products.
Thank you for your understanding.
If you have any other comments about the delivery, or need advice about our products, please do not hesitate to contact us.
Please do not hesitate to contact us!
We hope to hear from you soon,
The Reverdy Team
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Elodie L.
Rating: 2 out of 5
following a purchase from 04/03/2023
The products are very good, but I had to order 2 pumps for the linseed oil, as they weren't included with the cans (and without them you'd spill some). Unfortunately, they both broke before the can was used up (although not by the same person).
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Response from Reverdy
Hello Élodie, and thank you for your feedback.
The pumps are actually offered separately, so that they can be reused from one can to the next and not go to waste. We've never received any feedback about the pumps' lack of sturdiness. This information has been passed on to our quality department, and we will do our utmost to remedy the situation. If you could get back to us directly with some information on this, it would be a great help :)
In the meantime, don't hesitate to contact us if you have any questions or need any advice. Our team is always ready to listen!
The Reverdy team
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Tine D.
Rating: 4 out of 5
following a purchase from 27/08/2023
Too bad there's no 10 kg "eco-pack".
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Response from Reverdy
Hello Tine, and thank you for your feedback.
Our CMV Reverdy MINERAL OLIGOVIT is also available in 20kg bags.
However, we recommend that you consume Reverdy MINERAL OLIGOVIT within a maximum of 3 to 4 months after opening. So, depending on your consumption, this packaging may be right for you :)
Don't hesitate to contact us if you have any questions or need advice. Our team is always ready to listen!
We look forward to hearing from you,
The Reverdy team
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Fanny M.
Rating: 4 out of 5
following a purchase from 16/08/2023
Fast delivery to the other end of France, top driver, but that's not reverdy, that's Kuehne-Nagel. Appetizing pellets for foals from the 1st distribution. After that, the price may be an obstacle, but if the products are good...
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Katrin D.
Rating: 4 out of 5
following a purchase from 12/08/2023
Very good . Good product quality . Delivery ok Thanks
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Emmanuelle H.
Rating: 4 out of 5
following a purchase from 15/08/2023
Everything went well, thank you. Only the shipping costs are a little too high.
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Anne U.
Rating: 4 out of 5
following a purchase from 10/08/2023
Fast as usual. Top thanks ( CMV)
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Alexandra H.
Rating: 4 out of 5
following a purchase from 09/08/2023
Great!
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Anaïs G.
Rating: 3 out of 5
following a purchase from 08/08/2023
Fast delivery but I received the wrong product and didn't realize it until I opened the bag. I ordered oligovit small granules and received the easy dose...
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Response from Reverdy
Hello Anaïs, and thank you for your feedback.
We apologize for this error, and our Customer Service will contact you as soon as possible.
We thank you for your understanding and remain at your disposal should you have any questions.
We remain firmly committed to the quality of our products and the service we provide to our customers.
We hope to see you soon,
The Reverdy team
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Agathe C.
Rating: 4 out of 5
following a purchase from 26/07/2023
Well packed parcel, top customer service. Too bad that dpd is a very bad deliverer and that I waited 1 week for the parcel...
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Response from Reverdy
Hello Agathe, and thank you for your feedback.
We are sorry to read that the delivery was not carried out as planned and this, beyond our control. The summer period is never very easy for deliveries :/
We thank you for your understanding and remain at your disposal should you have any questions.
We remain firmly committed to the quality of our products and to customer service.
See you soon :)
The Reverdy team
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Severine M.
Rating: 4 out of 5
following a purchase from 28/07/2023
Too expensive! As soon as I find a cheaper equivalent, I'll stop buying!
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Didier P.
Rating: 4 out of 5
following a purchase from 26/07/2023
5/5 for speed, but the post office, delivery address chosen by me and noted on the order, refused the package. The fault is for pdp.
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