Customer reviews of Reverdy

9,7 /10

Based on 2 946 published reviews

5 2 619 89% 4 244 8% 3 52 2% 2 12 0% 1 19 1%

Summary of reviews

Delivery is a standout feature of the online store, with many customers highlighting the fast and careful shipping of their orders, often arriving in impeccable condition. The products themselves receive consistent praise for their effectiveness and quality, particularly in horse nutrition, with numerous reports of positive acceptance by horses. Customers appreciate the ease of the ordering process and the well-packaged items that ensure safe arrival. The customer service is frequently noted as responsive and helpful, enhancing the overall shopping experience.

Reviews 1, 2, 3 and 4 stars

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Fabienne B.

Published on 30/06/2023 à 14h01 following a purchase from 14/06/2023

Impeccable

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ERIC M.

Published on 28/06/2023 à 11h33 following a purchase from 15/04/2023

Responsive delivery

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Amandine J.

Published on 24/06/2023 à 05h51 following a purchase from 07/06/2023

The products are excellent and work great!

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Katia G.

Published on 16/06/2023 à 04h33 following a purchase from 30/05/2023

Very good products, fast delivery

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VERONIQUE B.

Published on 07/06/2023 à 18h27 following a purchase from 22/05/2023

Order delivered on time. RAS

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Elisabeth P.

Published on 06/06/2023 à 13h17 following a purchase from 21/05/2023

Received on time no problem

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Kelly M.

Published on 03/06/2023 à 12h17 following a purchase from 18/05/2023

Very good

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HAFFEMAYER C.

Published on 30/05/2023 à 07h12 following a purchase from 14/05/2023

Fast delivery, careful packaging, but beware of delivery conditions: delivered by too large a truck in a village where over 5-tonne vehicles are prohibited.

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Response from Reverdy Published on 14/06/2023

Hello Christian, and thank you for your feedback.

We try to provide this information as accurately as possible, and it is mentioned when choosing the delivery method and in the order confirmation sent by e-mail ("... ⚠️ Address accessible with authorized access for carriers up to 19T"). Please note that orders weighing 20kg or less can be sent by "smaller" lorry or to a collection point, in which case you will be offered another delivery method. On the other hand, orders weighing more than 20kg are shipped by straight truck (up to 19T).

For future orders, don't hesitate to contact our Customer Service department beforehand (02 33 91 35 60, then press #2) or to give us more information in the comments (just after choosing the delivery method).

We look forward to hearing from you!

The Reverdy team

Lara F.

Published on 30/05/2023 à 07h05 following a purchase from 14/05/2023

I took off one star for having paid for an express delivery which was not. The parcel was delivered to the carrier on time, but the carrier did not provide any insurance at all... The milk is suitable for the little orphan.

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Response from Reverdy Published on 30/05/2023

Hello Lara, and thank you for your feedback.

We're sorry to read that the delivery was not carried out as planned, beyond our control.

As soon as we received your notification, we filed a complaint with the carrier, and have just reimbursed you for the shipping costs paid for express delivery. You will receive an e-mail to this effect later today.

Please don't hesitate to contact us if you have any questions or need any advice. Our team is 100% ready to listen to you!

See you soon :)

The Reverdy team

Lorraine D.

Published on 24/05/2023 à 09h15 following a purchase from 09/05/2023

Great contact before the sale. Very reactive and fast! My ponies took about 10 days before accepting to eat the easy dose. At the beginning only 2 out of 5 took them. Now I think they understood that it was good ;)

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Philippe B.

Published on 19/05/2023 à 15h49 following a purchase from 03/05/2023

Very good

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Aglaé L.

Published on 16/05/2023 à 06h50 following a purchase from 27/04/2023

Fast delivery in small quantities for private individuals Small drawback: delivery with small truck not always possible

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Stéphanie S.

Published on 15/05/2023 à 17h29 following a purchase from 30/03/2023

Excellent product for young, whole and old. They are all beautiful

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Veyri G.

Published on 05/05/2023 à 11h26 following a purchase from 20/04/2023

No worries, fast reception.

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Maëline C.

Published on 03/05/2023 à 12h37 following a purchase from 17/04/2023

I bought the cmv in Eastwood dose. Interesting product but not to dose to use it at best in the kraft bag that I chose for the ecology.

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Response from Reverdy Published on 09/05/2023

Hello Maëline, and thank you for your feedback.

There is no dose/measurement with the 'EASY DOSE' format of our CMV MINERAL OLIGOVIT (whatever the packaging); the interest is precisely to be able to dose the product "by hand" :) And for that, a small ruler printed on the label allows you to dose the product precisely, knowing that a unit of 4cm ≈ 10g of product.

Do not hesitate to ask us if you had any question or need advice, our team remains 100% mobilized and listening to you!

See you soon :)

The Reverdy team

Tine D.

Published on 02/05/2023 à 18h59 following a purchase from 15/04/2023

The lady in the pickup left me a message that it smelled really bad.

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Cathy L.

Published on 18/04/2023 à 10h05 following a purchase from 30/03/2023

Good value for money

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christine B.

Published on 13/04/2023 à 16h49 following a purchase from 28/03/2023

Conforms to the order.

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christian S.

Published on 07/04/2023 à 08h39 following a purchase from 23/03/2023

The bag had moisture. Leak in the truck.

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Caroline M.

Published on 04/04/2023 à 06h17 following a purchase from 19/03/2023

Fast delivery. However, there are horses that do not take the large CMV pellet.

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Amandine D.

Published on 04/04/2023 à 06h07 following a purchase from 19/03/2023

Efficient, professional, fast

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Michèle M.

Published on 28/03/2023 à 12h45 following a purchase from 10/03/2023

Order and delivery without problem, fast. On the other hand, my horse has consumed 1 week of CMV in "candy", and does not want it anymore .... Maybe a little too hard?

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Chloé H.

Published on 24/03/2023 à 18h14 following a purchase from 08/03/2023

Great products, fast delivery. At the top

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Valerie M.

Published on 21/03/2023 à 16h53 following a purchase from 13/02/2023

Quality product.

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Magali D.

Published on 15/03/2023 à 18h48 following a purchase from 27/02/2023

Package arrived very well in time. But as usual the measuring spoon is in pieces.

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stephanie P.

Published on 14/03/2023 à 11h44 following a purchase from 26/02/2023

Fast and efficient. The only problem is that there are no pro rates, too bad!

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Anne-Laure C.

Published on 09/03/2023 à 15h15 following a purchase from 13/02/2023

Great delivery. Food very good

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Julie P.

Published on 03/03/2023 à 14h45 following a purchase from 16/02/2023

A little long, and frankly ask a day of rest to be able to recover the parcel I find that really complicated. I will certainly not recommend it.

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ALICE R.

Published on 26/02/2023 à 19h51 following a purchase from 30/01/2023

Good product I am satisfied with their efficiency

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Martine F.

Published on 22/02/2023 à 16h59 following a purchase from 05/02/2023

4 stars. I could have put five but the site not very clear to order. On the other hand, very fast and serious delivery.

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Pauline S.

Published on 22/02/2023 à 05h37 following a purchase from 03/02/2023

I order CMV only on the Reverdy website, the products are of good quality and the shipments have always been good. I take off one star because since the time I order I never got a loyalty reward, nor a promo code, nor a goodies.

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JADE S.

Published on 21/02/2023 à 12h58 following a purchase from 03/02/2023

Hello, After two weeks of use, I could notice that my 20 years old SME mare is full of energy ! I think that this CMV has given her a "boost". However, I don't have enough time to judge the rest...see in a few months, at the next blood test.

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Dominique C.

Published on 19/02/2023 à 20h08 following a purchase from 01/02/2023

Order received with a little delay due to a change of relay point

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Solenne D.

Published on 15/02/2023 à 21h34 following a purchase from 31/01/2023

It's a pity to impose a pod at each order when we benefit from your products for a long time the collection is getting heavier... it's a useless consumption of plastic

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CATHERINE M.

Published on 15/02/2023 à 12h49 following a purchase from 31/01/2023

I bought 20kg of cmv I called for more information and I was very well received I even received a package of candy and that is really touching thank you very much I did not put 5 stars because the price is still high though 😝

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Cécile B.

Published on 15/02/2023 à 07h33 following a purchase from 29/01/2023

Fast order and delivery

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Vanessa H.

Published on 09/02/2023 à 16h58 following a purchase from 24/01/2023

No results yet, the foal refuses to eat with the mineral supplement. It took several days to understand the problem. Weight loss and morale for my foal. Exchange with the salesmen at the jumping of Bordeaux very professional, some advices to follow to see the mixture can be more apetent, so that it can take again weight...

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Response from Reverdy Published on 02/03/2023

Hello and thank you for your feedback.

Our technical advisor will contact you directly to check on your foal.

Don't hesitate to contact us if you have any other questions or need advice, our team remains 100% mobilized and at your service!

See you soon :)

The Reverdy team

Françoise L.

Published on 08/02/2023 à 12h52 following a purchase from 24/01/2023

always very satisfied with the delivery times. It's a pity that the prices increase regularly and rapidly.

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FRANCINE C.

Published on 02/02/2023 à 22h00 following a purchase from 16/01/2023

Quick delivery

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sabrina C.

Published on 02/02/2023 à 14h01 following a purchase from 17/01/2023

Compliant order. Easy to use product, avoiding unnecessary losses in rations. Dosage and administration greatly facilitated.

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