Customer reviews of Reverdy

9,7 /10

Based on 2 946 published reviews

5 2 619 89% 4 244 8% 3 52 2% 2 12 0% 1 19 1%

Summary of reviews

Delivery is a standout feature of the online store, with many customers highlighting the fast and careful shipping of their orders, often arriving in impeccable condition. The products themselves receive consistent praise for their effectiveness and quality, particularly in horse nutrition, with numerous reports of positive acceptance by horses. Customers appreciate the ease of the ordering process and the well-packaged items that ensure safe arrival. The customer service is frequently noted as responsive and helpful, enhancing the overall shopping experience.

Reviews 1, 2, 4 and 5 stars

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Myriam S.

Published on 01/08/2023 à 11h27 following a purchase from 16/07/2023

Always very fast and efficient

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Sureyya D.

Published on 01/08/2023 à 11h17 following a purchase from 16/07/2023

Fast delivery, compliant package

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Christelle R.

Published on 01/08/2023 à 09h59 following a purchase from 13/07/2023

Perfect service, good product for my loulou who has ulcers: REVERDY SPECIFIC, fast delivery by carrier.

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Caroline P.

Published on 30/07/2023 à 13h59 following a purchase from 12/07/2023

Very good product. Appreciated by 9 out of 10 of my customers. However, the package arrived in poor condition: the cardboard box was smashed and part of the bag had been opened, resulting in a loss of product.

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Response from Reverdy Published on 09/08/2023

Hello Caroline, and thank you for your feedback.

We're sorry to hear that you received a damaged bag. We take great care in preparing your orders. However, it may happen that something goes wrong in transit. In this case, please do not hesitate to make a note on the delivery note, specifying the nature of the damage and the product affected (if possible, take a photo of the damage) and then inform us. This will enable us to file a claim with the carrier to compensate you.

You can reach us on 02 33 91 35 60 (then press #2) or write to us at [email protected] if you have any questions.

We look forward to hearing from you!

The Reverdy team

Julie L.

Published on 29/07/2023 à 10h24 following a purchase from 10/07/2023

Impeccable, as usual

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Lara F.

Published on 29/07/2023 à 07h41 following a purchase from 31/05/2023

Fast, impeccable delivery.

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corinne T.

Published on 28/07/2023 à 05h33 following a purchase from 12/07/2023

very satisfied

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Isabelle M.

Published on 27/07/2023 à 18h00 following a purchase from 11/07/2023

Very good order tracking.

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Frederique B.

Published on 27/07/2023 à 06h26 following a purchase from 10/07/2023

thank you for your great products

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Virginie V.

Published on 27/07/2023 à 04h55 following a purchase from 11/07/2023

Easy to distribute Fast delivery

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Noémie M.

Published on 26/07/2023 à 11h32 following a purchase from 10/07/2023

The order is always perfect and fast!

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Nancy D.

Published on 26/07/2023 à 11h20 following a purchase from 11/07/2023

Package arrived the day after order, perfect

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Pauline S.

Published on 26/07/2023 à 09h00 following a purchase from 11/07/2023

Perfect order and fast delivery!

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Amandine D.

Published on 25/07/2023 à 11h31 following a purchase from 09/07/2023

Satisfied with my purchases, the products are effective! I thank you and so does my horse 😁

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Lorraine D.

Published on 24/07/2023 à 05h10 following a purchase from 07/05/2023

It took a few days for my ponies to accept them (5-7 days approx.), but now they take to them very well. The large granule format is very practical.

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Nathalie C.

Published on 22/07/2023 à 06h04 following a purchase from 28/06/2023

Fast delivery

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LAETITIA S.

Published on 21/07/2023 à 08h47 following a purchase from 06/07/2023

SUPER FAST DELIVERY AND TOP PRODUCT.

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Ghislaine D.

Published on 21/07/2023 à 08h34 following a purchase from 05/07/2023

Fast delivery, perfect product

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Mylène N.

Published on 21/07/2023 à 06h49 following a purchase from 05/07/2023

Impeccable, as usual

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David W.

Published on 21/07/2023 à 06h43 following a purchase from 05/07/2023

Fast and efficient

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BERNADETTE B.

Published on 21/07/2023 à 05h46 following a purchase from 04/07/2023

Fast delivery . Perfect

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Daniel T.

Published on 20/07/2023 à 17h28 following a purchase from 04/07/2023

Quality product

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Gaelle D.

Published on 20/07/2023 à 13h43 following a purchase from 04/07/2023

Perfect product and delivery

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Perrine L.

Published on 20/07/2023 à 11h34 following a purchase from 04/07/2023

Very satisfied with the product. The site is clear and fast delivery. Thank you very much :)

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PATY L.

Published on 19/07/2023 à 20h26 following a purchase from 03/07/2023

Good products. correct shipping but very expensive.

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Nathalie M.

Published on 19/07/2023 à 18h00 following a purchase from 04/07/2023

Simple ordering, ultra-fast shipping, products with the best concentration-to-price ratio!

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Melodie R.

Published on 19/07/2023 à 14h17 following a purchase from 04/07/2023

GREAT PRODUCT, IT'S A SHAME THAT WHEN YOU ORDER A GROUPED PALLET YOU CAN'T PUT 2 DIFFERENT TYPES OF PELLETS, KNOWING THAT I'M A PRIVATE INDIVIDUAL AND THAT I HAVE A WORKING HORSE, A BROODMARE AND A FOAL.

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Response from Reverdy Published on 22/09/2023

Hello Mrs Robquin, and thank you for your feedback.

Since orders shipped by carrier can be mixed, perhaps you're talking about orders made on our rounds and delivered with our own trucks?

In that case, before you place your next order, please contact our Customer Service department (02 33 91 35 60, then press #2) so that we can discuss with you what we can do to optimize your orders :)

Our team remains 100% mobilized and ready to listen to you!

We hope to hear from you soon,

The Reverdy team

Arlette C.

Published on 19/07/2023 à 10h51 following a purchase from 03/07/2023

perfect, fast delivery and as ordered. Thank you

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Christophe S.

Published on 18/07/2023 à 08h42 following a purchase from 30/06/2023

Always very satisfied with Reverdy products and very fast delivery.

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AUDREY M.

Published on 18/07/2023 à 08h35 following a purchase from 02/07/2023

Fast delivery Top product 👍

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Maeva V.

Published on 18/07/2023 à 08h16 following a purchase from 02/07/2023

Package received very quickly. Product conforms to request.

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Véronique T.

Published on 18/07/2023 à 05h29 following a purchase from 02/07/2023

Excellent product, perfectly suited to my 2 horses.

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yveline W.

Published on 16/07/2023 à 11h45 following a purchase from 19/06/2023

Everything went well except the delivery... The carrier did not call to make an appointment and showed up with a 19t at the stable and maneuvering was very complicated!!!!

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Response from Reverdy Published on 21/07/2023

Hello Yveline, and thank you for your feedback.

As you may have read before placing your order, as soon as the weight of the order exceeds 20kg, shipments are made by straight truck up to 19T.

If the delivery address is not (or not easily) accessible, we always do our best to accommodate you.

In the case of this delivery, we had given the carrier as much information as possible, and had asked that you be contacted before delivery. But it's difficult for us to have total control over transport companies, despite our regular monitoring.

In any case, we've already contacted the carrier and will be checking again to make sure you get the best possible delivery for your next order, rest assured.

We thank you for your understanding and remain at your disposal. Please do not hesitate to contact our Customer Service department if you have any questions (02 33 91 35 60 or [email protected]).

We remain firmly committed to product quality and customer service.

A very good day to you,

The Reverdy team

Virginie H.

Published on 16/07/2023 à 10h41 following a purchase from 29/06/2023

Fast delivery and quality product

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SYLVIE B.

Published on 15/07/2023 à 14h13 following a purchase from 29/06/2023

Serious, fast and excellent product!

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Fanny H.

Published on 15/07/2023 à 10h06 following a purchase from 27/06/2023

Fast, efficient, nothing to say! 👌

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Estel É.

Published on 15/07/2023 à 10h04 following a purchase from 28/06/2023

Super

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SANDRA C.

Published on 15/07/2023 à 09h25 following a purchase from 11/05/2023

Good product and fast shipping

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Sandrine L.

Published on 14/07/2023 à 17h30 following a purchase from 28/06/2023

Very fast. Product much appreciated by my horse and feet better after three months.

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Nathalie M.

Published on 14/07/2023 à 17h00 following a purchase from 28/06/2023

Fast delivery

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