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C
Rating: 5 out of 5
Fast delivery, very convenient to give in the form of candies, especially for horses in the pasture without rations
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Customer reviews of Reverdy
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 946 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with many customers highlighting the fast and careful shipping of their orders, often arriving in impeccable condition. The products themselves receive consistent praise for their effectiveness and quality, particularly in horse nutrition, with numerous reports of positive acceptance by horses. Customers appreciate the ease of the ordering process and the well-packaged items that ensure safe arrival. The customer service is frequently noted as responsive and helpful, enhancing the overall shopping experience.
Reviews 1, 2 and 5 stars
Reset filtersH
Rating: 5 out of 5
Very high quality products to use already a large number. Thank you Reverdy!!!
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J
Rating: 1 out of 5
Upon receiving my order, one bag was torn at the start from Reverdy because the outer packaging was intact. Apparently, the fault was attributed to the carrier who was not at fault....... I have to return the damaged bag without knowing if an exchange will be made. Moreover, I have an urgent need for this order.......
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Response from Reverdy
Hello, thank you for your feedback.
We are sorry to hear that a bag was damaged during your delivery.
Please know that we take great care in preparing your orders. However, it is not excluded that an incident may occur during transport. It has already happened that the carrier re-wraps the goods, in which case the pallet may seem intact from the outside, while bags may be torn inside.
In this case, please do not hesitate to make reservations on the delivery note, specifying the nature of the damage and the affected product (if possible, take a photo of the damage) and then inform us.
This will allow us to file a complaint with the carrier to compensate you.
You can reach us at 02 33 91 35 60 (then press #2) or write to us at [email protected] if you have any questions.
We remain at your disposal!
The Reverdy team
We are sorry to hear that a bag was damaged during your delivery.
Please know that we take great care in preparing your orders. However, it is not excluded that an incident may occur during transport. It has already happened that the carrier re-wraps the goods, in which case the pallet may seem intact from the outside, while bags may be torn inside.
In this case, please do not hesitate to make reservations on the delivery note, specifying the nature of the damage and the affected product (if possible, take a photo of the damage) and then inform us.
This will allow us to file a complaint with the carrier to compensate you.
You can reach us at 02 33 91 35 60 (then press #2) or write to us at [email protected] if you have any questions.
We remain at your disposal!
The Reverdy team
A
Rating: 5 out of 5
Very good
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H
Rating: 5 out of 5
Compliant
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F
Rating: 5 out of 5
Product conforms to the detailed description Fast and careful delivery
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J
Rating: 5 out of 5
Delighted, too early to talk about the effects on my foal but the service, delivery and quality are there
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F
Rating: 5 out of 5
Easy order Quick tracking, serious and friendly
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J
Rating: 5 out of 5
perfect I recommend
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J
Rating: 5 out of 5
Perfect for everything.
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A
Rating: 5 out of 5
sehr unkompliziert, schneller Versand.
O
Rating: 5 out of 5
Top-notch, well-arrived order
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C
Rating: 5 out of 5
Purchase of different products: vitamin E, care, and probiotic. All effective, appetizing, and well assimilated. Fast and efficient sales service.
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P
Rating: 5 out of 5
Impeccable reception
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E
Rating: 5 out of 5
Fast shipping, quality products, thoughtful advice!
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C
Rating: 5 out of 5
Fast and careful shipping. The CMV Reverdy are well appreciated by my Shetlands.
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A
Rating: 5 out of 5
A quickly dispatched order. Good products and good follow-up, I recommend
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I
Rating: 5 out of 5
Very professional and good welcome.
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M
Rating: 5 out of 5
Very good product and efficient delivery service
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C
Rating: 5 out of 5
Very satisfied with the product and the speed of delivery
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M
Rating: 5 out of 5
10 is serious.
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A
Rating: 5 out of 5
Always satisfied, affordable price, fast delivery.
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M
Rating: 5 out of 5
Very fast delivery and meets expectations.
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T
Rating: 5 out of 5
Fast, efficient. Super product
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L
Rating: 5 out of 5
Very serious company, quality products
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L
Rating: 5 out of 5
Very good product
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S
Rating: 5 out of 5
Very satisfied with my order placed with Reverdy! Fast delivery, even ahead of the announced deadline. The order was easy to place, and the contact person was available and gave good advice. Top service and quality products, I will not hesitate to recommend!
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P
Rating: 5 out of 5
Perfect, as always
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P
Rating: 5 out of 5
Everything is perfect
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A
Rating: 5 out of 5
Very good, fast and correct quality price ratio
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M
Rating: 5 out of 5
Good product that I regularly order and helps maintain my horses' metabolism in good condition.
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C
Rating: 5 out of 5
Ease of navigation on the site, quality of products, fast shipping.
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A
Rating: 5 out of 5
Easy to order. The package arrives on time as indicated.
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A
Rating: 5 out of 5
Excellent!! Fast delivery without any problem.
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S
Rating: 5 out of 5
Perfect! Nothing to report
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E
Rating: 5 out of 5
Fast delivery and quality product. Nothing to report
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S
Rating: 5 out of 5
Top
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M
Rating: 5 out of 5
Order received on time and meets my expectations
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J
Rating: 1 out of 5
This time the "mineral-oligovit" bag has a very strong smell (at the parcel relay, the package was wrapped in plastic due to the smell!) and the elements are very hard to the point that I have 2 horses that do not eat them. I tried to break them but a small hammer is needed!! I wish to exchange this product.
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Response from Reverdy
Hello Jeanne, thank you for your feedback.
The smell of MINERAL OLIGOVIT is related to the active ingredients that make up the CMV, vitamins, and trace elements. We have added an apple flavor to "mask" this smell as much as possible, thus facilitating the intake of CMV by horses.
Regarding the hardness of the product, it is necessary for sufficient retention of the product, without disturbing the horse's chewing.
Tests were conducted during the product development with the horses from our Reverdy Research Center.
With each production, we also check the hardness of the EASY DOSE units using a piston that measures the force required to break the 15mm diameter pellet of EASY DOSE. And for your information, we apply proportionally the same force (or even a little less) as that applied to the pellets (5mm in diameter) of our Reverdy feeds.
The EASY DOSE pellets may seem hard for a human being but are perfectly suitable for a horse, which has very powerful jaws (*for a horse with healthy dental tables).
As soon as we received your comment, we contacted you to find the most suitable solution. We remain at your disposal if you have any other questions.
The Reverdy team
The smell of MINERAL OLIGOVIT is related to the active ingredients that make up the CMV, vitamins, and trace elements. We have added an apple flavor to "mask" this smell as much as possible, thus facilitating the intake of CMV by horses.
Regarding the hardness of the product, it is necessary for sufficient retention of the product, without disturbing the horse's chewing.
Tests were conducted during the product development with the horses from our Reverdy Research Center.
With each production, we also check the hardness of the EASY DOSE units using a piston that measures the force required to break the 15mm diameter pellet of EASY DOSE. And for your information, we apply proportionally the same force (or even a little less) as that applied to the pellets (5mm in diameter) of our Reverdy feeds.
The EASY DOSE pellets may seem hard for a human being but are perfectly suitable for a horse, which has very powerful jaws (*for a horse with healthy dental tables).
As soon as we received your comment, we contacted you to find the most suitable solution. We remain at your disposal if you have any other questions.
The Reverdy team
F
Rating: 5 out of 5
The benefits of Oligovit are visible on my horse's hooves...
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