Delivery is a standout feature of the online store, with many customers highlighting the fast and careful shipping of their orders, often arriving in impeccable condition. The products themselves receive consistent praise for their effectiveness and quality, particularly in horse nutrition, with numerous reports of positive acceptance by horses. Customers appreciate the ease of the ordering process and the well-packaged items that ensure safe arrival. The customer service is frequently noted as responsive and helpful, enhancing the overall shopping experience.
Very good welcome. Very friendly, courteous and efficient. I've been working with Reverdy for about ten years for my horses, but especially for my broodmares. It's a pity I can't get any promotional gifts (horse kidney covers, sleeveless jackets, winter jackets when we go to shows or model and gaits etc...). Long live Reverdy.
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Response from Reverdy
Hello Samuel,
We're delighted to hear that you're satisfied with our products, and thank you for your feedback!
Unfortunately, we can't add gifts and goodies to every order. We always do our best to meet our customers' expectations!
We invite you to contact our Customer Service directly (by e-mail or telephone) for this type of specific request. We're always ready to listen! :)
See you soon,
The Reverdy team
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Pieter J.
Rating: 5 out of 5
following a purchase from 23/12/2024
All went well, hopefully the supplement will support my foal as hoped.
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Denis G.
Rating: 5 out of 5
following a purchase from 26/12/2024
very happy with your service and orders
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Michel H.
Rating: 5 out of 5
following a purchase from 23/12/2024
excellent cmv and very fast delivery
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Laurence M.
Rating: 5 out of 5
following a purchase from 20/12/2024
The products/services offered are of a very good quality, reliable, excellent customer service.
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aline B.
Rating: 5 out of 5
following a purchase from 23/12/2024
Perfect product, perfect delivery
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Nathalie B.
Rating: 5 out of 5
following a purchase from 21/12/2024
Very good
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Mylène N.
Rating: 5 out of 5
following a purchase from 21/12/2024
Perfect
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Marty A.
Rating: 5 out of 5
following a purchase from 22/12/2024
Good products, easy assimilation, fast results. Effective and qualitative
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Cassandre L.
Rating: 5 out of 5
following a purchase from 19/12/2024
Great product, CMV easy dose. Fast and efficient shipping! Well packaged and arrived intact at destination.
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Christine M.
Rating: 2 out of 5
following a purchase from 29/11/2024
Change carrier, my parcel did not arrive at the desired point but at the other end of town.
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Response from Reverdy
Hello Christine, thank you for your feedback.
We apologize for the difficulties encountered with the carrier, which were totally beyond our control.
Unfortunately we have no control over the collection point, and this can happen with different carriers.
However, when you place an order for supplements (parcels <20kg) on our website, please note that you have the option of choosing the DPD or La Poste Colissimo carrier (followed by delivery to a collection point or to your home).
So you can choose your carrier directly when you place your order!
Don't hesitate to contact us if you have any further questions. Our team is at your service!
We hope to hear from you soon,
The Reverdy team
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Elzia L.
Rating: 5 out of 5
following a purchase from 19/12/2024
Package received promptly and well packaged. The supplements are very easy to give, my mare eats them like candy. I recommend them!
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Patricia D.
Rating: 5 out of 5
following a purchase from 08/12/2024
Quality product and fast shipping
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HELENE M.
Rating: 5 out of 5
following a purchase from 15/12/2024
Perfect
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Mathilde A.
Rating: 5 out of 5
following a purchase from 16/12/2024
very good quality products.
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Michel B.
Rating: 5 out of 5
following a purchase from 17/12/2024
Very good
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Isabelle F.
Rating: 5 out of 5
following a purchase from 29/11/2024
My horses love it! And it can't do them any harm!
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Jerome D.
Rating: 5 out of 5
following a purchase from 08/12/2024
RAS TVB - impeccable delivery
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Hervé P.
Rating: 5 out of 5
following a purchase from 16/12/2024
Fast delivery. Reliability and quality products
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Alain V.
Rating: 5 out of 5
following a purchase from 15/12/2024
Oligovit is an excellent product that I've been using for many years to rebalance my horses' deficiencies, with perfect, convincing results.
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Nathalie V.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very good product fast delivery
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Melissandre M.
Rating: 2 out of 5
following a purchase from 09/12/2024
Hello, On the day of delivery two bags were open in the truck. The deliveryman put a reserve on the delivery and there was at least 5kg missing, impossible to collect with the dust in the truck. Given the price of pellets, it hurts. Melissandre MOURET
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Response from Reverdy
Hello Melissandre,
Thank you for your feedback, and we apologize for the difficulties encountered with the carrier, which were totally beyond our control.
On reading your review, we contacted you directly to find a solution quickly.
After a few exchanges, we compensated you for the loss.
Should you encounter a similar problem on a future delivery, please do not hesitate to do the same, i.e. make a reservation on the delivery note, then contact us directly (by e-mail or telephone) to inform us of the problem encountered so that we can act quickly.
If you have any further questions, please don't hesitate to get in touch with us - we're 100% committed!
See you soon,
The Reverdy team
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Laura G.
Rating: 5 out of 5
following a purchase from 12/12/2024
Order received quickly I recommend
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caroline D.
Rating: 5 out of 5
following a purchase from 29/11/2024
Top products Good value for money
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Laura C.
Rating: 5 out of 5
following a purchase from 08/12/2024
Order received quickly and in perfect condition
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Sophie M.
Rating: 5 out of 5
following a purchase from 09/12/2024
Fast and top product
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Nicole S.
Rating: 5 out of 5
following a purchase from 11/12/2024
Quality products, horses love them, fast shipping
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Yvonne C.
Rating: 5 out of 5
following a purchase from 12/12/2024
No worries about ordering or delivery, the mare appreciates CMV.
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Noame A.
Rating: 5 out of 5
following a purchase from 11/12/2024
I ordered the CMVs as treats. Very satisfied with my purchase and the delivery was fast! I'll definitely be recommending them!
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Josiane B.
Rating: 5 out of 5
following a purchase from 29/11/2024
Very good product, very good and fast customer service.
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Aurélie B.
Rating: 5 out of 5
following a purchase from 29/11/2024
Very satisfied, as always! I've been ordering CMV for my pony for eight years now, and I've never been disappointed, either with the product or the service.
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magali A.
Rating: 5 out of 5
following a purchase from 11/12/2024
Very good
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Hélène C.
Rating: 5 out of 5
following a purchase from 29/11/2024
At the top
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Mélinda D.
Rating: 1 out of 5
following a purchase from 29/11/2024
Delivery 3 weeks after ordering!
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Response from Reverdy
Hello Mélinda, thank you for your feedback.
We apologize for the difficulties encountered during the delivery of your order.
Our teams and carriers had to deal with a particular situation, with a high number of orders on November 29, as well as difficult weather conditions in Normandy, which affected our production area.
In order to be fully transparent about this situation, we sent you a communication on 02/12/24 explaining the problems encountered, and inviting you to contact our customer service department if you have any questions.
Should you have any further questions, please do not hesitate to contact us. Our team remains fully mobilized to answer your questions.
The Reverdy team
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Marion M.
Rating: 5 out of 5
following a purchase from 07/12/2024
Very good
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Chantal B.
Rating: 5 out of 5
following a purchase from 08/12/2024
Excellent product
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Valerie B.
Rating: 5 out of 5
following a purchase from 08/12/2024
Top
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Pierre-Yves T.
Rating: 5 out of 5
following a purchase from 09/12/2024
Very good product, fast and careful shipping
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celine S.
Rating: 5 out of 5
following a purchase from 29/11/2024
The order arrived on time and the deliveryman was very helpful.
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Morgane L.
Rating: 5 out of 5
following a purchase from 29/11/2024
Perfect
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