Delivery is a standout feature of the online store, with many customers highlighting the fast and careful shipping of their orders, often arriving in impeccable condition. The products themselves receive consistent praise for their effectiveness and quality, particularly in horse nutrition, with numerous reports of positive acceptance by horses. Customers appreciate the ease of the ordering process and the well-packaged items that ensure safe arrival. The customer service is frequently noted as responsive and helpful, enhancing the overall shopping experience.
The product is in accordance with my order but unfortunately my filly does not eat them, the smell and taste of the product are not appetizing.
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Response from Reverdy
Hello Cédric, thank you for your feedback.
The smell is related to the active ingredients that make up the CMV, vitamins, and trace elements. The apple flavor has been added to "mask" this smell as much as possible and facilitate the intake of the CMV (alone) by the horses.
The Reverdy MINÉRAL OLIGOVIT comes in two forms; EASY DOSE (= large granules) and vermicelli. For horses aged one year or older, both versions of the CMV (Mineral and Vitamin Supplement) may be suitable.
For younger horses under 1 year, we recommend giving the vermicelli version. Perhaps this format would suit your filly better?
Each horse is unique, and some horses not used to this format sometimes need to be a little "conditioned" to end up appreciating it. If this has not already been done, do not hesitate to contact our nutrition advisor team so that we can help you ;)
You can reach us at 02 33 91 35 60 (then press #3), write to us at [email protected], or on social media (Instagram, Facebook, etc.) !
See you soon,
The Reverdy Team
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Nadia C.
Rating: 4 out of 5
following a purchase from 05/11/2025
I gave the vouchers to the pony club. They were delighted and the horses and ponies love them.
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Giulia Inès Paula P.
Rating: 4 out of 5
following a purchase from 23/10/2025
Nothing to report
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martine L.
Rating: 4 out of 5
following a purchase from 23/10/2025
No problem! Products and shipping are top-notch!
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Karine C.
Rating: 4 out of 5
following a purchase from 15/10/2025
Very well delivered and quality products
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Lara G.
Rating: 4 out of 5
following a purchase from 16/10/2025
Quality food, transport ok, a bit pricey though when you have a breeding with quite a few horses.
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Axelle S.
Rating: 4 out of 5
following a purchase from 15/10/2025
Quality food and products, my horse that I bought skinny has gained weight, he is in shape and his coat is shiny! However, he hates biotin in small granules, there's no way to get him to swallow that... and the jar is not cheap, so a little disappointment!
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Response from Reverdy
Hello Axelle, thank you for your feedback!
After checking with our Quality Service, the manufacturing parameters have been verified and are compliant.
To assist you better, please do not hesitate to contact us. Our nutrition advisors are available to provide you with more personalized advice. You can reach us at 02 33 91 35 60 (then press #3) or write to us at [email protected] :)
See you soon,
The Reverdy team
M
Mélanie C.
Rating: 4 out of 5
following a purchase from 20/10/2025
Not 5 stars because the price is high. However, during delivery, the bucket was broken and you replaced it for free and quickly, thank you
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Isabelle B.
Rating: 4 out of 5
following a purchase from 16/10/2025
Very good!
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Jane B.
Rating: 3 out of 5
following a purchase from 02/10/2025
Hello, it is too early to assess the quality of the food. However, a bag arrived torn. I sent an email to inform Reverdy but still no response to this day. It may not seem like much, but storing bulk grain when it is not planned to avoid mice has cost me quite a bit of time. Plus, I lost a little on the floor that I couldn't recover. Anyway, it's not a big deal, but a little apology email would have been appreciated.
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Response from Reverdy
Hello Jane, thank you for your feedback.
We sincerely apologize for the difficulties encountered with the carrier, which are completely independent of our will.
We are sorry to hear that you received a damaged bag. Please know that we take great care in preparing your orders. However, it can happen that an incident occurs during transport.
In this case, please do not hesitate to make reservations on the delivery note, specifying the nature of the damage and the affected product (if possible, take a photo of the damage) and then inform us. This will allow us to file a complaint with the carrier.
Unfortunately, we have no record of a message regarding your delivery problem. We invite you to contact us again so that we can provide you with a prompt response.
You can reach us at 02 33 91 35 60 (then press #2) or write to us at [email protected].
See you soon,
The Reverdy team
C
Coralie L.
Rating: 4 out of 5
following a purchase from 29/09/2025
Quality product but remains a bit expensive
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Laurence L.
Rating: 4 out of 5
following a purchase from 20/09/2025
Good receipt of the ordered product. Disappointed to receive a few days later a promo code announcement from them for their 50th anniversary... I couldn't take advantage of it even though I have already ordered several times from their site.
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Response from Reverdy
Hello Laurence, thank you for your feedback.
When an offer is available on our website, we do our best to inform you as soon as possible.
To stay updated on all our news, feel free to subscribe to our newsletter and follow us on social media! We are active, which will help you not to miss a potential offer.
If you have any questions or need advice, don't hesitate to reach out to us, our team is available!
See you soon,
The Reverdy team
H
Héléna B.
Rating: 3 out of 5
following a purchase from 16/09/2025
expensive delivery, possibility of free pickup point nearby not possible... too bad
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Response from Reverdy
Hello Helena, thank you for your feedback.
When you order supplements (packages <20kg) on our website, you have the option to choose the carrier as well as the delivery method (to a pickup point or to your home), according to your preferences and the associated price.
And if you're interested, know that shipping costs are free for purchases over €65 excluding tax.
Feel free to reach out to us if you have any other questions, our team is here to help :) !
The Reverdy team
V
Veronique D.
Rating: 3 out of 5
following a purchase from 12/09/2025
It is certainly a good product but unfortunately my horse doesn't like them!!! Impossible to get him to take them even in food or with apple and carrot!!!
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Response from Reverdy
Hello Véronique, thank you for your feedback.
The smell is related to the active ingredients that make up the CMV, vitamins, and trace elements. We added an apple flavor to "mask" this smell as much as possible, thus making it easier for horses to take the CMV.
Some horses or ponies sometimes need to be a little "conditioned" to eventually appreciate it. If you want the smell to lessen, you can try leaving a few units of EASY DOSE in the open air (for example, 24 hours), then try again a little later. More delicate horses usually get used to it little by little.
Also, know that our MINERAL OLIGOVIT is available in the form of vermicelli (about 2 mm in diameter), this format may suit your horse better? :)
If you have any questions or need more personalized advice, do not hesitate to reach out to us! Our nutrition advisor team, supported daily by the veterinarians of the Health Pole, is here to assist you.
See you soon,
The Reverdy team
J
Julie R.
Rating: 3 out of 5
following a purchase from 09/09/2025
I just received the product so I don't have an opinion yet. But the delivery was terrible. It was not delivered to the intended pickup point but 10km away!!!!
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Response from Reverdy
Hello Julie, thank you for your feedback.
We apologize for the difficulties encountered with the carrier, which are completely beyond our control.
When you encounter any complications related to a delivery, do not hesitate to contact us directly so that we can assist you.
If you have any questions or need advice, feel free, our team is here to listen to you!
See you soon,
The Reverdy team
M
Marie lise G.
Rating: 4 out of 5
following a purchase from 02/09/2025
Express order arrived well and very quickly
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Francoise H.
Rating: 4 out of 5
following a purchase from 31/08/2025
product to use in the long term, good responsiveness after ordering
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Carmela P.
Rating: 3 out of 5
following a purchase from 28/08/2025
Perfect!
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Christelle P.
Rating: 4 out of 5
following a purchase from 24/08/2025
Easy dose format easy to distribute. Ideal for adult horses but too hard for foals
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Response from Reverdy
Hello Christelle and thank you for your feedback.
The Reverdy MINERAL OLIGOVIT comes in two forms; EASY DOSE (= large granules) and vermicelli. For horses aged one year or older, both versions of the CMV (Mineral and Vitamin Supplement) can be suitable.
Indeed, for younger horses, under 1 year old, we recommend giving the vermicelli version.
Each horse is unique, and some horses not used to this format may sometimes need to be a little "conditioned" to eventually appreciate it. If this hasn't been done yet, don't hesitate to contact our nutrition advisor team so we can help you ;)
You can reach us at 02 33 91 35 60 (then press #3), write to us at [email protected], or on social media (Instagram, Facebook, etc.) !
See you soon,
The Reverdy Team
M
Marielle C.
Rating: 4 out of 5
following a purchase from 13/08/2025
Easy to order, received quickly, package perfect Very satisfied as usual
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Jean-Ch D.
Rating: 1 out of 5
following a purchase from 05/08/2025
Upon receiving my order, one bag was torn at the start from Reverdy because the outer packaging was intact. Apparently, the fault was attributed to the carrier who was not at fault....... I have to return the damaged bag without knowing if an exchange will be made. Moreover, I have an urgent need for this order.......
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Response from Reverdy
Hello, thank you for your feedback.
We are sorry to hear that a bag was damaged during your delivery.
Please know that we take great care in preparing your orders. However, it is not excluded that an incident may occur during transport. It has already happened that the carrier re-wraps the goods, in which case the pallet may seem intact from the outside, while bags may be torn inside.
In this case, please do not hesitate to make reservations on the delivery note, specifying the nature of the damage and the affected product (if possible, take a photo of the damage) and then inform us.
This will allow us to file a complaint with the carrier to compensate you.
You can reach us at 02 33 91 35 60 (then press #2) or write to us at [email protected] if you have any questions.
We remain at your disposal!
The Reverdy team
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CATHERINE M.
Rating: 4 out of 5
following a purchase from 01/08/2025
Very good as always for delivery. Easy to order. Not 5 stars because it's a bit expensive
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Amélie E.
Rating: 4 out of 5
following a purchase from 26/07/2025
Fast and impeccable delivery. A bit surprised by the "medicinal" smell... But appreciated by my horse.
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Response from Reverdy
Hello Amélie, thank you for your feedback!
The smell of MINERAL OLIGOVIT is related to the active ingredients that make up the CMV, vitamins, and trace elements. We added an apple flavor to "mask" this smell as much as possible, thus making it easier for horses to take the CMV.
If you have any other questions or need advice, feel free to reach out to us, our team is here for you :)!
The Reverdy team
J
jeanne A.
Rating: 1 out of 5
following a purchase from 17/07/2025
This time the "mineral-oligovit" bag has a very strong smell (at the parcel relay, the package was wrapped in plastic due to the smell!) and the elements are very hard to the point that I have 2 horses that do not eat them. I tried to break them but a small hammer is needed!! I wish to exchange this product.
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Response from Reverdy
Hello Jeanne, thank you for your feedback.
The smell of MINERAL OLIGOVIT is related to the active ingredients that make up the CMV, vitamins, and trace elements. We have added an apple flavor to "mask" this smell as much as possible, thus facilitating the intake of CMV by horses.
Regarding the hardness of the product, it is necessary for sufficient retention of the product, without disturbing the horse's chewing.
Tests were conducted during the product development with the horses from our Reverdy Research Center.
With each production, we also check the hardness of the EASY DOSE units using a piston that measures the force required to break the 15mm diameter pellet of EASY DOSE. And for your information, we apply proportionally the same force (or even a little less) as that applied to the pellets (5mm in diameter) of our Reverdy feeds.
The EASY DOSE pellets may seem hard for a human being but are perfectly suitable for a horse, which has very powerful jaws (*for a horse with healthy dental tables).
As soon as we received your comment, we contacted you to find the most suitable solution. We remain at your disposal if you have any other questions.
The Reverdy team
E
emmanuel T.
Rating: 4 out of 5
following a purchase from 15/07/2025
Serious, fast, effective
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Jean-marc G.
Rating: 3 out of 5
following a purchase from 24/06/2025
Can do better for the delivery time slot
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Response from Reverdy
Hello Jean-Marc, thank you for your feedback.
We apologize for the difficulties encountered with the carrier, which are completely independent of our will.
When you encounter any complications related to a delivery, do not hesitate to contact us directly so that we can assist you.
If you have any questions or need advice, feel free, our team is here to listen to you!
See you soon,
The Reverdy team
M
Maryse B.
Rating: 1 out of 5
following a purchase from 22/06/2025
I ordered super flexy, 1.8kg I received biotin 1kg..!!! This makes me very angry..
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Response from Reverdy
Hello Maryse, thank you for your feedback.
We sincerely apologize again for this error.
As soon as we received your complaint, we sent you a new package with the correct product.
We thank you for your understanding and remain at your disposal if you have any questions or need information.
Please know that we are absolutely committed to the quality of our products and service to our customers.
See you soon,
The Reverdy team
K
kevin D.
Rating: 4 out of 5
following a purchase from 11/06/2025
Good product, fast delivery, just a pity that many of the easy dose candies were broken in the bag
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Response from Reverdy
Hello Kevin, and thank you for your feedback.
It can happen that some units of EASY DOSE break once packaged or during transport.
You will find a small printed ruler on the product label, which allows you to dose more precisely, knowing that a unit of 4cm is approximately 10g of product.
Do not hesitate to contact us if this is not clear enough, or if you need other advice, our team remains 100% mobilized and at your service!
Have a good day & see you soon,
The Reverdy team
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Anaïs C.
Rating: 4 out of 5
following a purchase from 09/06/2025
Fast and efficient delivery
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Laurent P.
Rating: 4 out of 5
following a purchase from 10/06/2025
Super fast shipping, much less carrier
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Nathalie L.
Rating: 4 out of 5
following a purchase from 03/06/2025
quality products
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Joelle W.
Rating: 4 out of 5
following a purchase from 19/05/2025
Top-notch support and delivery. Good reputation of the products
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françoise P.
Rating: 4 out of 5
following a purchase from 19/05/2025
Hello, very good product
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Manon R.
Rating: 4 out of 5
following a purchase from 05/05/2025
Site, very good shipping, disappointed with the CMV in candies, very strong and nauseating smell, the horses won't eat it
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Response from Reverdy
Hello Manon, thank you for your feedback.
The smell is related to the active ingredients that make up the CMV, vitamins, and trace elements. We added an apple flavor to "mask" this smell as much as possible, thus facilitating the intake of the CMV by the horses.
Some horses or ponies sometimes need to be a little "conditioned" to eventually appreciate it. If you want the smell to fade, you can try leaving a few units of EASY DOSE in the open air (for example, 24 hours), then try again a little later. More delicate horses usually get used to it gradually.
Also, know that our MINERAL OLIGOVIT is available in the form of vermicelli (about 2 mm in diameter), this format may suit your horses better? :)
If you have any questions or need more personalized advice, do not hesitate to reach out to us! Our nutrition advisor team, supported daily by the veterinarians of the Health Pole, is here to assist you.
See you soon,
The Reverdy team
V
Valerie T.
Rating: 3 out of 5
following a purchase from 28/04/2025
Delivery costs too expensive
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Response from Reverdy
Hello Valérie, thank you for your feedback.
When you order supplements (packages <20kg) on our website, you have the option to choose the carrier as well as the delivery method (in a relay point or at home), according to your preferences and the associated rate.
And if you are interested, know that shipping costs are free for purchases over €65 excluding tax!
Feel free to get back to us if you have any other questions, our team is ready to help you.
See you soon,
The Reverdy team
C
Caroline V.
Rating: 4 out of 5
following a purchase from 22/04/2025
The delivery is not very fast, nor trackable. Have a good day.
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Sandra H.
Rating: 4 out of 5
following a purchase from 20/04/2025
I am very happy with this product, I have been using it for my mare who is 30 years old for years because I find it a shame that there is no loyalty program, I have never had a discount since these years that I have been ordering.
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Response from Reverdy
Hello Sandra, thank you for your feedback.
We have recently updated our loyalty program!
You can now benefit from advantages on a larger number of products available on our site.
To learn more about the new terms, feel free to check the following page: https://www.reverdy.fr/fr/programme-de-fidelite
And of course, if you have any questions, our team is at your disposal :)
See you soon!
The Reverdy team
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Petra D.
Rating: 3 out of 5
following a purchase from 10/04/2025
My horse doesn't eat the 'candies' CMV. It's quite annoying. A purchase for nothing.
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Response from Reverdy
Hello Petra, thank you for your feedback.
Every horse is unique, and some horses that are not used to this format sometimes need to be a little bit 'conditioned' to end up appreciating it.
If you want the smell to fade, you can try leaving a few units of EASY DOSE in the open air (for example, for 24 hours), then try again a little later. More delicate horses usually get used to it gradually.
Also, please note that our MINERAL OLIGOVIT is available in the form of vermicelli (about 2 mm in diameter), this format might suit your horse better? :)
Feel free to contact our nutrition advisor team so we can help you!
You can reach us at 02 33 91 35 60 (then press #3) or write to us at [email protected]. We are also on social media, don't hesitate to ask us your questions on Instagram & Facebook!
The Reverdy team
T
Thomas G.
Rating: 4 out of 5
following a purchase from 06/04/2025
Easy ordering and on-time delivery, no issues.
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Margaux C.
Rating: 3 out of 5
following a purchase from 31/03/2025
Quality products
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