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T
Rating: 4 out of 5
Great delivery. But the CMV pu has 10 km!!!
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Customer reviews of Reverdy
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 3 004 published reviews
Summary of reviews
The store delivers speed and reliability, with many reviews highlighting fast delivery, quick order processing, and careful, well-protected packaging that keeps products intact. Customers repeatedly mention strong value and satisfaction with product quality, noting effective results, appetizing options for horses, and a broad range of foods and supplements at a favorable price point. Customer service and guidance are also praised, with experts providing excellent advice, responsive support, and easy ordering experiences. Overall, Reverdy is described as trustworthy, convenient, and consistently delivering quality products with prompt shipping.
Reviews 1, 3 and 4 stars
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Rating: 4 out of 5
Good products, professional, fast delivery. Price to watch.
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J
Rating: 4 out of 5
Very quick receipt of the order
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I
Rating: 3 out of 5
Very good products but the support department should learn to really read the mails and not give ready-made answers. It doesn't make you want to put down more remarks. :) Like "I don't know what to choose between a CMV and a complete food" they don't answer "if you are looking for a CMV take this instead... If you're looking for a whole food, take this...". I ended up taking my advice elsewhere. But I appreciate the responsiveness anyway!
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Response from Reverdy
Hello Irene, and thank you for your testimonial. We are very sorry to read that our team of nutrition advisors was unable to give you a satisfactory answer 😥
We have gone back over the exchanges and they are indeed lacking in specifics, which is surprising because we make it a point to ensure that each of our answers is personalized and tailored to each request. If necessary, we do not hesitate to call upon the veterinarians of our Health Unit for more complex and exceptional cases.
In any case, the information has been passed on to our team, which will redouble its vigilance.
If you still have questions, do not hesitate to contact us, we will answer them with great pleasure.
See you soon,
The Reverdy team
We have gone back over the exchanges and they are indeed lacking in specifics, which is surprising because we make it a point to ensure that each of our answers is personalized and tailored to each request. If necessary, we do not hesitate to call upon the veterinarians of our Health Unit for more complex and exceptional cases.
In any case, the information has been passed on to our team, which will redouble its vigilance.
If you still have questions, do not hesitate to contact us, we will answer them with great pleasure.
See you soon,
The Reverdy team