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G
Rating: 5 out of 5
Order met my expectations. Delivery faster than announced.
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Customer reviews of Reverdy
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 946 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with many customers highlighting the fast and careful shipping of their orders, often arriving in impeccable condition. The products themselves receive consistent praise for their effectiveness and quality, particularly in horse nutrition, with numerous reports of positive acceptance by horses. Customers appreciate the ease of the ordering process and the well-packaged items that ensure safe arrival. The customer service is frequently noted as responsive and helpful, enhancing the overall shopping experience.
Reviews 1, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Product well received
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N
Rating: 5 out of 5
Fast shipping. Product meets my expectations
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M
Rating: 5 out of 5
After several orders, I remain satisfied with the responsiveness of customer service when there is a need to contact them, as well as the processing and shipping time of orders.
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S
Rating: 5 out of 5
Quality product and fast shipping
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S
Rating: 5 out of 5
Fast
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V
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Always satisfied with Reverdy products (grains and supplements), friendly and responsive customer service, fast delivery
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C
Rating: 5 out of 5
I have been a customer for years, nothing to complain about..
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C
Rating: 5 out of 5
Very good products.
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I
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Very good
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J
Rating: 4 out of 5
Top-notch support and delivery. Good reputation of the products
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G
Rating: 5 out of 5
Top product
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M
Rating: 5 out of 5
I am very happy with Reverdy products, however, the delivery time slot is way too wide, an entire day blocked at my place, time slot 9am to 5pm, I was delivered at 4pm, not very practical when you are a private individual
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Response from Reverdy
Hello Mélanie, thank you for your feedback!
We do indeed systematically request a signature to confirm the proper receipt of your order.
However, if this system is too restrictive, you can go to one of our resellers. You can find the list of retailers offering our products on the 'Find a store' page on our site: https://www.reverdy.fr/fr/trouver-un-magasin
If you have any other questions regarding our products or any of our services, please do not hesitate to contact us! Our team of advisors remains mobilized and at your disposal :)
See you soon,
The Reverdy team
We do indeed systematically request a signature to confirm the proper receipt of your order.
However, if this system is too restrictive, you can go to one of our resellers. You can find the list of retailers offering our products on the 'Find a store' page on our site: https://www.reverdy.fr/fr/trouver-un-magasin
If you have any other questions regarding our products or any of our services, please do not hesitate to contact us! Our team of advisors remains mobilized and at your disposal :)
See you soon,
The Reverdy team
L
Rating: 5 out of 5
Quality products, fast and hassle-free delivery... I recommend!
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P
Rating: 5 out of 5
Well packaged, fast, really great and accommodating carrier for delivery
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F
Rating: 4 out of 5
Hello, very good product
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S
Rating: 5 out of 5
I recommend. Fast delivery.
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S
Rating: 5 out of 5
Super fast delivery, thank you.
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V
Rating: 5 out of 5
Very relatable delivery. I placed an order from overseas to be delivered to barn in France. Everything went smoothly and as promised. Thank you, guys! I would use you again!
M
Rating: 5 out of 5
Good product, just during my orders (every 2 or 3 months) I am supposed to benefit from a discount!? Discount never applied at checkout, thank you.
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Response from Reverdy
Hello Michèle,
Thank you for your feedback!
The loyalty program does indeed allow you to benefit from discounts on some of our products.
To have all the necessary information on this subject, we invite you to consult our dedicated page: https://www.reverdy.fr/fr/programme-de-fidelite
And if you have any other questions, feel free to reach out to us!
You can contact us at 02 33 91 35 60 (press #2) or write to us at [email protected].
We are also present on social media: don't hesitate to ask us your questions on Instagram & Facebook :)
See you soon,
The Reverdy team
Thank you for your feedback!
The loyalty program does indeed allow you to benefit from discounts on some of our products.
To have all the necessary information on this subject, we invite you to consult our dedicated page: https://www.reverdy.fr/fr/programme-de-fidelite
And if you have any other questions, feel free to reach out to us!
You can contact us at 02 33 91 35 60 (press #2) or write to us at [email protected].
We are also present on social media: don't hesitate to ask us your questions on Instagram & Facebook :)
See you soon,
The Reverdy team
A
Rating: 5 out of 5
Ultra fast delivery, impeccable, thank you!
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M
Rating: 5 out of 5
Quality products and fast shipping
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C
Rating: 5 out of 5
Super product and very good delivery
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A
Rating: 5 out of 5
Very good!
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J
Rating: 5 out of 5
Hello Before ordering, I asked for advice on your site. A consultant was very responsive and answered my questions effectively. After ordering, I received my order very quickly, delivered in very good condition. Thank you to the entire REVERDY team.
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L
Rating: 5 out of 5
Quality products, very fast shipping
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F
Rating: 5 out of 5
Very good product.
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E
Rating: 5 out of 5
Excellent
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I
Rating: 5 out of 5
Quality food
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S
Rating: 5 out of 5
Very good product, my horse showed some signs of gastric acidity, in a week, he no longer yawns, and had no reaction to girthing... Effective!
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V
Rating: 5 out of 5
Good product, effective vitamin E plus selenium, I am satisfied.
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S
Rating: 5 out of 5
Very good product
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M
Rating: 5 out of 5
Everything went well.
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M
Rating: 4 out of 5
Site, very good shipping, disappointed with the CMV in candies, very strong and nauseating smell, the horses won't eat it
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Response from Reverdy
Hello Manon, thank you for your feedback.
The smell is related to the active ingredients that make up the CMV, vitamins, and trace elements. We added an apple flavor to "mask" this smell as much as possible, thus facilitating the intake of the CMV by the horses.
Some horses or ponies sometimes need to be a little "conditioned" to eventually appreciate it. If you want the smell to fade, you can try leaving a few units of EASY DOSE in the open air (for example, 24 hours), then try again a little later. More delicate horses usually get used to it gradually.
Also, know that our MINERAL OLIGOVIT is available in the form of vermicelli (about 2 mm in diameter), this format may suit your horses better? :)
If you have any questions or need more personalized advice, do not hesitate to reach out to us! Our nutrition advisor team, supported daily by the veterinarians of the Health Pole, is here to assist you.
See you soon,
The Reverdy team
The smell is related to the active ingredients that make up the CMV, vitamins, and trace elements. We added an apple flavor to "mask" this smell as much as possible, thus facilitating the intake of the CMV by the horses.
Some horses or ponies sometimes need to be a little "conditioned" to eventually appreciate it. If you want the smell to fade, you can try leaving a few units of EASY DOSE in the open air (for example, 24 hours), then try again a little later. More delicate horses usually get used to it gradually.
Also, know that our MINERAL OLIGOVIT is available in the form of vermicelli (about 2 mm in diameter), this format may suit your horses better? :)
If you have any questions or need more personalized advice, do not hesitate to reach out to us! Our nutrition advisor team, supported daily by the veterinarians of the Health Pole, is here to assist you.
See you soon,
The Reverdy team
L
Rating: 5 out of 5
Reactivity, speed, and compliance in the purchasing and receiving of goods. Simple use of the product (natural Vitamin E). High price but results endorsed by the veterinarian...
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C
Rating: 5 out of 5
Speed of order and shipping. Effective product!
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S
Rating: 5 out of 5
Everything is very good!
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M
Rating: 5 out of 5
Always on top!
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