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P
Rating: 5 out of 5
Fast service. Very reliable packaging. Distribution of cmv really easy in the form of plugs. Horses eat it like candy.
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Customer reviews of Reverdy
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 3 004 published reviews
Summary of reviews
The store delivers speed and reliability, with many reviews highlighting fast delivery, quick order processing, and careful, well-protected packaging that keeps products intact. Customers repeatedly mention strong value and satisfaction with product quality, noting effective results, appetizing options for horses, and a broad range of foods and supplements at a favorable price point. Customer service and guidance are also praised, with experts providing excellent advice, responsive support, and easy ordering experiences. Overall, Reverdy is described as trustworthy, convenient, and consistently delivering quality products with prompt shipping.
Reviews 1, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
Excellent product, I recommend it!
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S
Rating: 1 out of 5
The delivery didn't go as planned; I paid for home delivery and had to go to a relay point, which informed me that I had to go to another relay point 10k from my home. I sent a message to Reverdy asking for a commercial gesture and got nothing. I find this particularly disrespectful !!!!
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Response from Reverdy
Hello Sofia, and thank you for your feedback.
We have taken your message into account and are sorry for the inconvenience.
The carrier has been informed of this delivery problem, but please be aware that it is totally beyond our control.
In this kind of situation, we can ask for the parcel to be re-delivered to your home. However, we cannot control the carrier's organization and this may take a few days. And unfortunately, by the time we received your complaint, the parcel had already been collected from the relay point. Please do not hesitate to contact us immediately, or as soon as you notice an anomaly on your delivery tracking, so that we can help you efficiently.
Please also note that on our website, you now have the option of choosing the DPD or La Poste Colissimo carrier for your orders (followed by delivery to a collection point or to your home).
If you're interested, we offer free shipping on all orders over €65 excluding VAT.
Our site also offers a loyalty program for orders of nutritional supplements.
By logging on to your Reverdy customer account ('My account' section; then 'Loyalty program'), you can check your available balance, as well as the expiry date of the voucher(s) generated. You can now go to the Loyalty Program page to find out how much you have available to use on your next order of nutritional supplements.
Should you have any further questions or require further information, please do not hesitate to contact us by telephone on 02 33 91 35 60 (then press #2), or by e-mail at [email protected].
We hope to hear from you soon,
The Reverdy team
We have taken your message into account and are sorry for the inconvenience.
The carrier has been informed of this delivery problem, but please be aware that it is totally beyond our control.
In this kind of situation, we can ask for the parcel to be re-delivered to your home. However, we cannot control the carrier's organization and this may take a few days. And unfortunately, by the time we received your complaint, the parcel had already been collected from the relay point. Please do not hesitate to contact us immediately, or as soon as you notice an anomaly on your delivery tracking, so that we can help you efficiently.
Please also note that on our website, you now have the option of choosing the DPD or La Poste Colissimo carrier for your orders (followed by delivery to a collection point or to your home).
If you're interested, we offer free shipping on all orders over €65 excluding VAT.
Our site also offers a loyalty program for orders of nutritional supplements.
By logging on to your Reverdy customer account ('My account' section; then 'Loyalty program'), you can check your available balance, as well as the expiry date of the voucher(s) generated. You can now go to the Loyalty Program page to find out how much you have available to use on your next order of nutritional supplements.
Should you have any further questions or require further information, please do not hesitate to contact us by telephone on 02 33 91 35 60 (then press #2), or by e-mail at [email protected].
We hope to hear from you soon,
The Reverdy team
C
Rating: 5 out of 5
Very good products and very efficient customer service, both in terms of advice and after-sales service.
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J
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
My order arrived quickly with no problems. Perfect
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R
Rating: 5 out of 5
Everything went smoothly. I will recommend it without any worries.
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A
Rating: 5 out of 5
Great product
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A
Rating: 5 out of 5
Order received, product perfect!
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C
Rating: 5 out of 5
Very very satisfied with my first order from Reverdy, fast and careful shipping and very good quality products, thank you very much.
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M
Rating: 4 out of 5
Very good
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M
Rating: 5 out of 5
Excellent telephone exchange and personalized online advice! Super-fast delivery!
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L
Rating: 5 out of 5
The lithotame product meets my expectations. It soothes gastric pain and reduces diarrhoea.
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V
Rating: 5 out of 5
No worries with this order.
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A
Rating: 5 out of 5
However, as I always order the same food, it would be interesting to have a loyalty service. This is a pity for a very regular customer.
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F
Rating: 5 out of 5
Always perfect
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L
Rating: 5 out of 5
Efficient products and fast delivery
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N
Rating: 5 out of 5
Very satisfied with the breeding food and supplements. Efficient after-sales service in case of problems
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M
Rating: 5 out of 5
very fast order processing and delivery
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A
Rating: 5 out of 5
I mainly use the flexy liquid product for locomotion because my mare has arthritis, the composition has been validated by my vet. The price is a little high.
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K
Rating: 4 out of 5
All right!
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I
Rating: 5 out of 5
Very good product. Fast delivery. It's a pity there's no reseller in Moselle, in which case I could buy the pellets, but the delivery costs are very high.
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C
Rating: 5 out of 5
very fast delivery and service. I recommend
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M
Rating: 5 out of 5
Absolutely perfect! All the delivery instructions were respected, even for a small quantity. I'm delighted, it's rare to have such a good delivery service, and what's more, it's fast - two days after ordering, I can only recommend it! Thank you :)
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C
Rating: 5 out of 5
Top-quality products
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M
Rating: 5 out of 5
I love the products and my horse is much better.
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M
Rating: 4 out of 5
Overall satisfied with the products and fast delivery. On the other hand, shipping costs are a bit high.
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A
Rating: 5 out of 5
Problems with the carrier but Reverdy, the customer service was perfect. I know I can count on them. Great!
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T
Rating: 5 out of 5
Customer since the beginning of the Reverdy company. Quality products since the beginning.
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A
Rating: 5 out of 5
Very good quality products that meet the needs of our mares. Well packaged. Very satisfied
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F
Rating: 5 out of 5
Quick delivery
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A
Rating: 5 out of 5
Very good product
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M
Rating: 5 out of 5
Quality product Fast delivery
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D
Rating: 5 out of 5
Very good product.
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A
Rating: 5 out of 5
Very fast service
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C
Rating: 4 out of 5
Fast delivery and good product
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G
Rating: 5 out of 5
Perfect, nothing to complain about
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C
Rating: 4 out of 5
I placed an order and two days later I had my order.
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C
Rating: 5 out of 5
Great customer service!
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C
Rating: 5 out of 5
Very good, order always in good condition during transport and fast delivery.
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