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D
Rating: 5 out of 5
Nothing to complain about, perfect
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Customer reviews of Reverdy
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 946 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with many customers highlighting the fast and careful shipping of their orders, often arriving in impeccable condition. The products themselves receive consistent praise for their effectiveness and quality, particularly in horse nutrition, with numerous reports of positive acceptance by horses. Customers appreciate the ease of the ordering process and the well-packaged items that ensure safe arrival. The customer service is frequently noted as responsive and helpful, enhancing the overall shopping experience.
Reviews 2, 3, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Excellent idea for the refill!
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J
Rating: 5 out of 5
Perfect product for my horse at pasture.
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C
Rating: 5 out of 5
Everything is perfect, the price, the quality, and the delivery
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P
Rating: 4 out of 5
Always very satisfied with the deliveries except that with the delivery person in Belgium, I have to send my order to my mother-in-law because he doesn't come to my house.
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Response from Reverdy
Hello Patricia,
Thank you for your feedback, we have taken your message into account.
When you order supplements (packages <20kg) on our website, please note that you have the option to choose the carrier as well as the delivery method (pickup point or home delivery).
Thus, you have the direct option to choose your carrier at the time of placing your order!
Feel free to get back to us if you have any other questions. Our team is here to listen to you!
See you soon,
The Reverdy team
Thank you for your feedback, we have taken your message into account.
When you order supplements (packages <20kg) on our website, please note that you have the option to choose the carrier as well as the delivery method (pickup point or home delivery).
Thus, you have the direct option to choose your carrier at the time of placing your order!
Feel free to get back to us if you have any other questions. Our team is here to listen to you!
See you soon,
The Reverdy team
A
Rating: 5 out of 5
I ordered this product which perfectly meets the needs of my horses. From ordering to delivery, I was satisfied with the transaction.
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S
Rating: 5 out of 5
Top as always
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J
Rating: 5 out of 5
Very good product, fast delivery
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M
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Delivery is always so fast, top product
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S
Rating: 5 out of 5
100% Reverdy! Food and supplements My favorite breeding feed. My 31-year-old horse without teeth is thriving thanks to this feed! My favorite supplement is Flore. My favorite supplement is Flore
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V
Rating: 5 out of 5
A trusted brand that I have been using for years for my mare who is doing well with her arthritis problems thanks to Flexy.
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C
Rating: 4 out of 5
Very good quality products, fast delivery. Small downside: all the supplements emit a very unpleasant smell
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Response from Reverdy
Hello Céline, thank you for your feedback.
The smell is related to the active ingredients that make up the Mineral Oligovit EASY DOSE CMV, vitamins, and trace elements. We have added an apple flavor to 'mask' this smell as much as possible, thus facilitating the intake of the CMV by the horses.
If you have any questions or need more personalized advice, do not hesitate to reach out to us!
See you soon,
The Reverdy team
The smell is related to the active ingredients that make up the Mineral Oligovit EASY DOSE CMV, vitamins, and trace elements. We have added an apple flavor to 'mask' this smell as much as possible, thus facilitating the intake of the CMV by the horses.
If you have any questions or need more personalized advice, do not hesitate to reach out to us!
See you soon,
The Reverdy team
A
Rating: 4 out of 5
Fast delivery good product
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A
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Really very professional. I had some issues with Paypal for payment and the Reverdy sales representative called me to ensure the order went smoothly. Thanks to her
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M
Rating: 4 out of 5
happy with the purchased products
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C
Rating: 5 out of 5
Perfect reception and compliant product!
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M
Rating: 5 out of 5
Fast shipping and very good products. I have been using oligovit on all my horses for 4 years.
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E
Rating: 5 out of 5
Perfect CMV order, the product is great, fast delivery times, I recommend
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A
Rating: 5 out of 5
Everything was perfect!
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J
Rating: 5 out of 5
Excellent products Fast delivery and very well packaged parcel
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R
Rating: 5 out of 5
perfect biotin
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Y
Rating: 5 out of 5
super product
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A
Rating: 4 out of 5
Too bad I couldn't get my invoice with my VAT number... Great product and well delivered
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Response from Reverdy
Hello Anouchka, and thank you for your feedback.
We have taken your message into account and we are sorry for the inconvenience caused.
Unfortunately, when we received the request to add your VAT number, the invoice had already been issued and was not modifiable.
We have made the necessary arrangements for your VAT number to appear on your future invoices.
We remain at your disposal for any other questions!
See you soon,
The Reverdy team
We have taken your message into account and we are sorry for the inconvenience caused.
Unfortunately, when we received the request to add your VAT number, the invoice had already been issued and was not modifiable.
We have made the necessary arrangements for your VAT number to appear on your future invoices.
We remain at your disposal for any other questions!
See you soon,
The Reverdy team
V
Rating: 5 out of 5
Super fast and careful shipping. The flora is a must for horses with gastric problems and the apple flavor helps them take it easily!
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D
Rating: 5 out of 5
Great thanks.
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M
Rating: 5 out of 5
TB but I had requested a measurement for granules that was not sent to me...
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H
Rating: 5 out of 5
perfect
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S
Rating: 5 out of 5
PERFECT
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E
Rating: 5 out of 5
Top quality
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C
Rating: 3 out of 5
Order via your site perfectly compliant. However, problem with the carrier: - difficult to reach to set the appointment. - impossible to get a time slot for the appointment, delivery on the same day. - the delivery person came the day after the appointment, moreover a bag was damaged on the pallet.
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Response from Reverdy
Hello Charlotte, thank you for your feedback.
We sincerely apologize for the difficulties encountered with the carrier, which are completely independent of our will.
We are sorry to hear that you received a damaged bag. Please know that we take great care in preparing your orders. However, it can happen that an incident occurs during transport.
In this case, do not hesitate to make reservations on the delivery note, specifying the nature of the damage and the affected product (if possible take a photo of the damages) and then inform us. This will allow us to file a complaint with the carrier.
In general, when you encounter any complications related to a delivery, do not hesitate to contact us directly, so that we can assist you.
If you have any questions or need advice, feel free, our team is here to listen to you!
See you soon,
The Reverdy team
We sincerely apologize for the difficulties encountered with the carrier, which are completely independent of our will.
We are sorry to hear that you received a damaged bag. Please know that we take great care in preparing your orders. However, it can happen that an incident occurs during transport.
In this case, do not hesitate to make reservations on the delivery note, specifying the nature of the damage and the affected product (if possible take a photo of the damages) and then inform us. This will allow us to file a complaint with the carrier.
In general, when you encounter any complications related to a delivery, do not hesitate to contact us directly, so that we can assist you.
If you have any questions or need advice, feel free, our team is here to listen to you!
See you soon,
The Reverdy team
F
Rating: 5 out of 5
Fast delivery and compliant product - It's perfect!
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A
Rating: 5 out of 5
Very happy with my order, I didn't expect this result
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N
Rating: 5 out of 5
My mare loves it and perfect delivery
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Excellent quality products!!
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J
Rating: 5 out of 5
fast, well packaged, compliant
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S
Rating: 5 out of 5
Very good responsiveness on deadlines Very good product
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D
Rating: 5 out of 5
Very good quality products. I was very well informed and advised regarding the products and their quantity.
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