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C
Rating: 5 out of 5
Quality food. Fast delivery
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Customer reviews of Reverdy
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 949 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with many customers highlighting the fast and careful shipping of their orders, often arriving in impeccable condition. The products themselves receive consistent praise for their effectiveness and quality, particularly in horse nutrition, with numerous reports of positive acceptance by horses. Customers appreciate the ease of the ordering process and the well-packaged items that ensure safe arrival. The customer service is frequently noted as responsive and helpful, enhancing the overall shopping experience.
Reviews 2, 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
Since we have been buying your products, we have been completely satisfied.
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S
Rating: 5 out of 5
Delivery as always fast, well packaged with a bag of goodies for the horses. Everyone appreciates it!
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C
Rating: 5 out of 5
Very fast delivery, with a little surprise in the package! Top!!!
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S
Rating: 5 out of 5
Superb
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M
Rating: 5 out of 5
Order arrived promptly with a gift of some goodies. Quality product
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C
Rating: 5 out of 5
Top quality products and a competent team to deal with any problems!
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P
Rating: 5 out of 5
perfect
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N
Rating: 5 out of 5
Very good product
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D
Rating: 5 out of 5
Everything went well, nothing more to say.
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E
Rating: 5 out of 5
Top-notch delivery time, suitable packaging, and an effective, appetizing product.
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S
Rating: 5 out of 5
very well
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C
Rating: 5 out of 5
fast delivery, good product
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N
Rating: 5 out of 5
Perfect order and delivery!
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F
Rating: 5 out of 5
Good service, good product quality, satisfied with delivery
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S
Rating: 5 out of 5
Fast and accurate delivery...and a very nice little attention for our companions!
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C
Rating: 5 out of 5
As fast and efficient as ever, with the added bonus of the horse-friendly candy bag!
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L
Rating: 5 out of 5
Always satisfied and so are my horses
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O
Rating: 5 out of 5
Very good product, horses love it
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B
Rating: 5 out of 5
Speed and efficiency
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C
Rating: 5 out of 5
Super quality, commercial service, impeccable. Delivery too.
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E
Rating: 5 out of 5
I've had no problems with them for years
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S
Rating: 5 out of 5
Fast, accurate ordering
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D
Rating: 5 out of 5
No problem
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R
Rating: 5 out of 5
Perfect and fast as usual
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J
Rating: 5 out of 5
Convenient "candy" format when horses don't have rations. Always satisfied with the product. Thank you for the little gift at the beginning of the year. My horses and I appreciate it!
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M
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Fine
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V
Rating: 5 out of 5
Very fast delivery for an excellent product, necessary for our horse's health.
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S
Rating: 5 out of 5
fine
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G
Rating: 5 out of 5
I am very happy with the delivery and the products, thank you.
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G
Rating: 5 out of 5
All is well
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S
Rating: 3 out of 5
Very good products, but far too much plastic packaging. For an order of a 10kg bag and a 4kg bucket: a pallet wrapped in tons of plastic. It's 2025, for crying out loud! Make an effort!
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Response from Reverdy
Hello Sophie, thank you for your feedback.
Given the weight of the order, we are obliged to use this type of packaging (on a pallet and not in a box). The plastic film plays an essential role: it secures the products on the pallet during all stages of transport (loading, unloading, storage at the depot).
Packages can sometimes be mishandled during transit. If a product were damaged, it would be necessary to send the product back to the consignee, to have a truck moved again, and this would also lead to unnecessary product loss. That's why we prefer to do everything we can right from the start to protect your products.
You can rest assured that we are constantly striving to improve and offer you solutions that are ever more respectful of the planet.
If you have any further questions, please do not hesitate to contact our Customer Service.
The Reverdy team
Given the weight of the order, we are obliged to use this type of packaging (on a pallet and not in a box). The plastic film plays an essential role: it secures the products on the pallet during all stages of transport (loading, unloading, storage at the depot).
Packages can sometimes be mishandled during transit. If a product were damaged, it would be necessary to send the product back to the consignee, to have a truck moved again, and this would also lead to unnecessary product loss. That's why we prefer to do everything we can right from the start to protect your products.
You can rest assured that we are constantly striving to improve and offer you solutions that are ever more respectful of the planet.
If you have any further questions, please do not hesitate to contact our Customer Service.
The Reverdy team
D
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Quality products and fast delivery
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J
Rating: 5 out of 5
I am happy with my order. Fast and careful delivery.
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S
Rating: 5 out of 5
Great responsiveness for order preparation and shipping. The delivery went perfectly (being able to choose the day by SMS was really great and the driver was very friendly). The product was very well packaged! And the horses love it!
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E
Rating: 5 out of 5
From the easy ordering on the site, to the delivery, to the quality of the product highly appreciated by my young horse. A 5-star experience from start to finish. Thank you
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T
Rating: 5 out of 5
Perfect!
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C
Rating: 5 out of 5
Fast shipping in general (except this time ... ) It would be interesting to offer "loyalty card" to have small advantages especially in regular order: good idea not?
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Response from Reverdy
Hello Cindy, thank you for your feedback.
According to the delivery tracking provided by the carrier, your package was delivered the day after your order was placed. In order to help you, could you please give us more information about the problem you encountered?
You can take advantage of our loyalty program on all our nutritional supplements. For more information on how it works, please visit our https://www.reverdy.fr/fr/programme-de-fidelite page.
Please be assured that we have taken your comments into account in order to improve our loyalty system.
If you have any further questions, please do not hesitate to contact us!
We hope to see you soon,
The Reverdy team.
According to the delivery tracking provided by the carrier, your package was delivered the day after your order was placed. In order to help you, could you please give us more information about the problem you encountered?
You can take advantage of our loyalty program on all our nutritional supplements. For more information on how it works, please visit our https://www.reverdy.fr/fr/programme-de-fidelite page.
Please be assured that we have taken your comments into account in order to improve our loyalty system.
If you have any further questions, please do not hesitate to contact us!
We hope to see you soon,
The Reverdy team.