Delivery is a standout feature of the online store, with many customers highlighting the fast and careful shipping of their orders, often arriving in impeccable condition. The products themselves receive consistent praise for their effectiveness and quality, particularly in horse nutrition, with numerous reports of positive acceptance by horses. Customers appreciate the ease of the ordering process and the well-packaged items that ensure safe arrival. The customer service is frequently noted as responsive and helpful, enhancing the overall shopping experience.
Excellent product (Oligovit), but the delivery service totally sucks. Deliverymen who make no effort to deliver the parcel. It's so annoying to wait 12 days for delivery, because the driver doesn't follow the instructions and "can't" deliver the parcel, that I'm forced to have it delivered to a parcel relay.
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Response from Reverdy
Hello Lydie,
Thank you for your feedback, and we apologize for the difficulties encountered with the carrier, which were totally beyond our control.
As you may have done previously, please do not hesitate to contact us as soon as you notice any anomaly during your delivery, so that our Customer Service can help you as efficiently as possible.
However, when you place an order for supplements and the package weighs less than 20kg, please note that you have the option of choosing the DPD or La Poste Colissimo carrier (followed by delivery to a collection point or to your home), directly on our website.
If you have any further questions, please don't hesitate to contact us. We're always ready to listen.
We hope to hear from you soon,
The Reverdy team
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Sophie M.
Rating: 5 out of 5
following a purchase from 24/01/2025
Top thanks!
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joel L.
Rating: 5 out of 5
following a purchase from 24/01/2025
Perfect, fast delivery
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Nelly G.
Rating: 5 out of 5
following a purchase from 22/01/2025
Hello, very well received and directed. Fast delivery. Regarding the product I am waiting for the effects.....
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CATHERINE V.
Rating: 5 out of 5
following a purchase from 20/01/2025
Super salesman who listens and always gives good advice
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Sarah D.
Rating: 5 out of 5
following a purchase from 20/01/2025
Order processed very quickly, and a much appreciated little bonus: a packet of sweets included in the parcel! Thank you so much!
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Lise R.
Rating: 5 out of 5
following a purchase from 17/01/2025
Order arrived quickly. Quality product
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Corinne C.
Rating: 5 out of 5
following a purchase from 20/01/2025
Quality food. Fast delivery
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Viviane C.
Rating: 5 out of 5
following a purchase from 20/01/2025
Since we have been buying your products, we have been completely satisfied.
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Sabine N.
Rating: 5 out of 5
following a purchase from 17/01/2025
Delivery as always fast, well packaged with a bag of goodies for the horses. Everyone appreciates it!
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corinne S.
Rating: 5 out of 5
following a purchase from 20/01/2025
Very fast delivery, with a little surprise in the package! Top!!!
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Sandrine V.
Rating: 5 out of 5
following a purchase from 17/01/2025
Superb
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Maureen B.
Rating: 5 out of 5
following a purchase from 18/01/2025
Order arrived promptly with a gift of some goodies. Quality product
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caroline V.
Rating: 5 out of 5
following a purchase from 19/01/2025
Top quality products and a competent team to deal with any problems!
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Pascale L.
Rating: 5 out of 5
following a purchase from 20/01/2025
perfect
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Nancy L.
Rating: 5 out of 5
following a purchase from 01/01/2025
Very good product
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Danielle M.
Rating: 5 out of 5
following a purchase from 20/01/2025
Everything went well, nothing more to say.
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Emmanuelle W.
Rating: 5 out of 5
following a purchase from 16/01/2025
Top-notch delivery time, suitable packaging, and an effective, appetizing product.
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Estelle D.
Rating: 4 out of 5
following a purchase from 14/01/2025
Fast delivery, top quality transport. Too bad the bags of supplements don't come with the doser.... 😏 But thank you so much for the carrot candies!!! 🥕
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Response from Reverdy
Hello Estelle,
Thank you for your testimonial!
We systematically add a dosette for each nutritional supplement order, but we can't afford to add a 2L measure for each food order.
However, if you'd like a grain measure, they're on sale on our website. You can find them at the following address: https://www.reverdy.fr/fr/e-boutique/materiel/accessoires-nutrition :)
If you have any further questions, please don't hesitate to contact us. Our team is always ready to help!
The Reverdy team
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Sylvain W.
Rating: 5 out of 5
following a purchase from 15/01/2025
very well
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Cécilia A.
Rating: 5 out of 5
following a purchase from 14/01/2025
fast delivery, good product
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Noémie M.
Rating: 5 out of 5
following a purchase from 15/01/2025
Perfect order and delivery!
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Fanny G.
Rating: 5 out of 5
following a purchase from 15/01/2025
Good service, good product quality, satisfied with delivery
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Stéphanie B.
Rating: 5 out of 5
following a purchase from 15/01/2025
Fast and accurate delivery...and a very nice little attention for our companions!
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Charline V.
Rating: 5 out of 5
following a purchase from 14/01/2025
As fast and efficient as ever, with the added bonus of the horse-friendly candy bag!
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LAURENCE G.
Rating: 5 out of 5
following a purchase from 13/01/2025
Always satisfied and so are my horses
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Jean-Jacques R.
Rating: 4 out of 5
following a purchase from 13/01/2025
Very good product and fast delivery
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olivier P.
Rating: 5 out of 5
following a purchase from 13/01/2025
Very good product, horses love it
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Bryan B.
Rating: 5 out of 5
following a purchase from 13/01/2025
Speed and efficiency
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CLAIRE D.
Rating: 5 out of 5
following a purchase from 11/01/2025
Super quality, commercial service, impeccable. Delivery too.
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ERIC O.
Rating: 5 out of 5
following a purchase from 09/01/2025
I've had no problems with them for years
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Marie Claire J.
Rating: 4 out of 5
following a purchase from 02/01/2025
Perfect packaging. I do not understand the accumulation of the 2 delivery charges
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Response from Reverdy
Hello Marie Claire, thank you for your feedback.
The two delivery charges you can see when placing your order correspond to the amounts excluding VAT and including VAT, but they do not add up.
If you have any further questions, please don't hesitate to come back to us, we're here to help! :)
See you soon,
The Reverdy team
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Solenn D.
Rating: 5 out of 5
following a purchase from 11/01/2025
Fast, accurate ordering
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Dominique M.
Rating: 5 out of 5
following a purchase from 11/01/2025
No problem
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Rachel L.
Rating: 5 out of 5
following a purchase from 12/01/2025
Perfect and fast as usual
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Julie R.
Rating: 5 out of 5
following a purchase from 11/01/2025
Convenient "candy" format when horses don't have rations. Always satisfied with the product. Thank you for the little gift at the beginning of the year. My horses and I appreciate it!
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Marie-Pierre K.
Rating: 5 out of 5
following a purchase from 12/01/2025
Very good
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Johanna R.
Rating: 5 out of 5
following a purchase from 06/01/2025
Fine
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Valérie C.
Rating: 5 out of 5
following a purchase from 10/01/2025
Very fast delivery for an excellent product, necessary for our horse's health.
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sebastien J.
Rating: 5 out of 5
following a purchase from 23/12/2024
fine
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