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T
Rating: 5 out of 5
Happy with my purchase
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Customer reviews of Reverdy
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 946 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with many customers highlighting the fast and careful shipping of their orders, often arriving in impeccable condition. The products themselves receive consistent praise for their effectiveness and quality, particularly in horse nutrition, with numerous reports of positive acceptance by horses. Customers appreciate the ease of the ordering process and the well-packaged items that ensure safe arrival. The customer service is frequently noted as responsive and helpful, enhancing the overall shopping experience.
Reviews 3, 4 and 5 stars
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Rating: 5 out of 5
I had made a mistake in my order, I contacted customer service and the problem was resolved immediately. I was then able to reorder without any issues. Available and professional service. Very satisfied.
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S
Rating: 5 out of 5
Very good. Very fast
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J
Rating: 5 out of 5
Very well, just a few difficulties opening the Reverdy Flore bucket! A QR code on the bucket linking to the tutorial video would be great!
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Response from Reverdy
Hello Julie, thank you for your feedback on the product :)
The packaging of our products is designed to be as airtight as possible to ensure optimal storage conditions, and sturdy enough to withstand transport and be reused.
You will indeed find a small QR code on the label on the back of the product, leading to a video to better understand how to open our packaging. You can also access it directly via the following link: https://www.youtube.com/shorts/NVaViMS_kWw :)
Feel free to reach out to us if you have any questions!
The Reverdy team
The packaging of our products is designed to be as airtight as possible to ensure optimal storage conditions, and sturdy enough to withstand transport and be reused.
You will indeed find a small QR code on the label on the back of the product, leading to a video to better understand how to open our packaging. You can also access it directly via the following link: https://www.youtube.com/shorts/NVaViMS_kWw :)
Feel free to reach out to us if you have any questions!
The Reverdy team
A
Rating: 5 out of 5
Quality products I recommend
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M
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
The delivery was quick, the product in perfect condition. My horse has just started the treatment so for now there isn't much change. Thank you for everything.
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V
Rating: 5 out of 5
The site is very convenient, the products are of quality and the prices are in line with the market.
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A
Rating: 5 out of 5
Fast shipping but issues with the carrier!
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Response from Reverdy
Hello Audrey,
Thank you for your feedback, and we apologize for the difficulties encountered with the carrier, which are completely independent of our will.
When you encounter a problem during the delivery of your order, do not hesitate to immediately contact our Customer Service so that we can assist you as effectively as possible.
If you have any questions, feel free to reach out to us. Our team remains 100% dedicated and at your service!
See you soon,
The Reverdy team
Thank you for your feedback, and we apologize for the difficulties encountered with the carrier, which are completely independent of our will.
When you encounter a problem during the delivery of your order, do not hesitate to immediately contact our Customer Service so that we can assist you as effectively as possible.
If you have any questions, feel free to reach out to us. Our team remains 100% dedicated and at your service!
See you soon,
The Reverdy team
S
Rating: 5 out of 5
Product meets my expectations.
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F
Rating: 5 out of 5
Quality products, delivered quickly to a pickup point. I am very satisfied.
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C
Rating: 5 out of 5
-
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S
Rating: 5 out of 5
Nothing to report
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S
Rating: 5 out of 5
Trustworthy site. Product well packaged.
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M
Rating: 5 out of 5
People listening to us and very good advice. Thank you
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L
Rating: 5 out of 5
Excellent customer service, quick, responsive
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C
Rating: 3 out of 5
The product is in accordance with my order but unfortunately my filly does not eat them, the smell and taste of the product are not appetizing.
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Response from Reverdy
Hello Cédric, thank you for your feedback.
The smell is related to the active ingredients that make up the CMV, vitamins, and trace elements. The apple flavor has been added to "mask" this smell as much as possible and facilitate the intake of the CMV (alone) by the horses.
The Reverdy MINÉRAL OLIGOVIT comes in two forms; EASY DOSE (= large granules) and vermicelli. For horses aged one year or older, both versions of the CMV (Mineral and Vitamin Supplement) may be suitable.
For younger horses under 1 year, we recommend giving the vermicelli version. Perhaps this format would suit your filly better?
Each horse is unique, and some horses not used to this format sometimes need to be a little "conditioned" to end up appreciating it. If this has not already been done, do not hesitate to contact our nutrition advisor team so that we can help you ;)
You can reach us at 02 33 91 35 60 (then press #3), write to us at [email protected], or on social media (Instagram, Facebook, etc.) !
See you soon,
The Reverdy Team
The smell is related to the active ingredients that make up the CMV, vitamins, and trace elements. The apple flavor has been added to "mask" this smell as much as possible and facilitate the intake of the CMV (alone) by the horses.
The Reverdy MINÉRAL OLIGOVIT comes in two forms; EASY DOSE (= large granules) and vermicelli. For horses aged one year or older, both versions of the CMV (Mineral and Vitamin Supplement) may be suitable.
For younger horses under 1 year, we recommend giving the vermicelli version. Perhaps this format would suit your filly better?
Each horse is unique, and some horses not used to this format sometimes need to be a little "conditioned" to end up appreciating it. If this has not already been done, do not hesitate to contact our nutrition advisor team so that we can help you ;)
You can reach us at 02 33 91 35 60 (then press #3), write to us at [email protected], or on social media (Instagram, Facebook, etc.) !
See you soon,
The Reverdy Team
C
Rating: 5 out of 5
Never disappointed, very fast delivery
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P
Rating: 5 out of 5
Nothing to report, all good
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M
Rating: 5 out of 5
very good product
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I
Rating: 5 out of 5
Everything has always been perfect with Reverdy. The site is clear. The compositions of the foods are detailed. Whenever I needed advice, I had a very professional person. And finally, the delivery has been fast every time.
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N
Rating: 4 out of 5
I gave the vouchers to the pony club. They were delighted and the horses and ponies love them.
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O
Rating: 5 out of 5
Order conforms to my request and delivered within very good time
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J
Rating: 5 out of 5
Package conforms
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J
Rating: 5 out of 5
Good
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S
Rating: 5 out of 5
Top product, only the carrier leaves something to be desired
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S
Rating: 5 out of 5
Fast shipping and products that I have been using for years for my 2 horses.
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S
Rating: 5 out of 5
Delivery as expected
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C
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Order received well and perfectly compliant
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V
Rating: 5 out of 5
Good product and fast delivery
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M
Rating: 5 out of 5
As always, very professional, responsive, and efficient. Delivery of 14 kg of CMV four days after the order was placed on Sunday! Kudos to the whole team and a big thank you from my old mare who loves your oligovit!
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A
Rating: 5 out of 5
Excellent quality products. Ultra fast delivery. Very well packaged parcel. Affordable prices.
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S
Rating: 5 out of 5
Customer for the CMV Oligovit Easydose and this product is great.
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C
Rating: 5 out of 5
The products are really good
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H
Rating: 5 out of 5
Very fast delivery! Thank you very much
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A
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
I do my hay analysis with Reverdy, I am very satisfied
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G
Rating: 4 out of 5
Nothing to report
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C
Rating: 5 out of 5
Listening and help from Reverdy, top-notch!
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