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J
Rating: 4 out of 5
Fast shipping, product conforms to the description
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Customer reviews of Reverdy
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 3 082 published reviews
Summary of reviews
Reverdy consistently delivers on quality products, with many reviewers highlighting the reliability and effectiveness of items like high-quality grain, essential quality products, and CMV oligovit, as well as noticeable improvements in their animals' condition. Delivery is repeatedly praised for speed and careful packaging, with customers noting fast order processing, impeccable delivery, and well-packaged, compliant products. Customer service stands out for its responsive, expert guidance and helpful advice, including excellent phone support and recommendations on other products, contributing to a smooth, satisfying shopping experience. Overall, customers describe repeatable satisfaction through dependable product performance, prompt and secure delivery, and attentive, knowledgeable service.
4 star reviews
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Rating: 4 out of 5
ok
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C
Rating: 4 out of 5
Quality product, and very satisfactory service. A small downside for the choice of carrier.
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P
Rating: 4 out of 5
Always very satisfied with the deliveries except that with the delivery person in Belgium, I have to send my order to my mother-in-law because he doesn't come to my house.
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Response from Reverdy
Hello Patricia,
Thank you for your feedback, we have taken your message into account.
When you order supplements (packages <20kg) on our website, please note that you have the option to choose the carrier as well as the delivery method (pickup point or home delivery).
Thus, you have the direct option to choose your carrier at the time of placing your order!
Feel free to get back to us if you have any other questions. Our team is here to listen to you!
See you soon,
The Reverdy team
Thank you for your feedback, we have taken your message into account.
When you order supplements (packages <20kg) on our website, please note that you have the option to choose the carrier as well as the delivery method (pickup point or home delivery).
Thus, you have the direct option to choose your carrier at the time of placing your order!
Feel free to get back to us if you have any other questions. Our team is here to listen to you!
See you soon,
The Reverdy team
C
Rating: 4 out of 5
Very good quality products, fast delivery. Small downside: all the supplements emit a very unpleasant smell
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Response from Reverdy
Hello Céline, thank you for your feedback.
The smell is related to the active ingredients that make up the Mineral Oligovit EASY DOSE CMV, vitamins, and trace elements. We have added an apple flavor to 'mask' this smell as much as possible, thus facilitating the intake of the CMV by the horses.
If you have any questions or need more personalized advice, do not hesitate to reach out to us!
See you soon,
The Reverdy team
The smell is related to the active ingredients that make up the Mineral Oligovit EASY DOSE CMV, vitamins, and trace elements. We have added an apple flavor to 'mask' this smell as much as possible, thus facilitating the intake of the CMV by the horses.
If you have any questions or need more personalized advice, do not hesitate to reach out to us!
See you soon,
The Reverdy team
A
Rating: 4 out of 5
Fast delivery good product
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M
Rating: 4 out of 5
happy with the purchased products
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A
Rating: 4 out of 5
Too bad I couldn't get my invoice with my VAT number... Great product and well delivered
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Response from Reverdy
Hello Anouchka, and thank you for your feedback.
We have taken your message into account and we are sorry for the inconvenience caused.
Unfortunately, when we received the request to add your VAT number, the invoice had already been issued and was not modifiable.
We have made the necessary arrangements for your VAT number to appear on your future invoices.
We remain at your disposal for any other questions!
See you soon,
The Reverdy team
We have taken your message into account and we are sorry for the inconvenience caused.
Unfortunately, when we received the request to add your VAT number, the invoice had already been issued and was not modifiable.
We have made the necessary arrangements for your VAT number to appear on your future invoices.
We remain at your disposal for any other questions!
See you soon,
The Reverdy team
N
Rating: 4 out of 5
I gave the vouchers to the pony club. They were delighted and the horses and ponies love them.
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G
Rating: 4 out of 5
Nothing to report
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M
Rating: 4 out of 5
No problem! Products and shipping are top-notch!
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K
Rating: 4 out of 5
Very well delivered and quality products
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L
Rating: 4 out of 5
Quality food, transport ok, a bit pricey though when you have a breeding with quite a few horses.
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A
Rating: 4 out of 5
Quality food and products, my horse that I bought skinny has gained weight, he is in shape and his coat is shiny! However, he hates biotin in small granules, there's no way to get him to swallow that... and the jar is not cheap, so a little disappointment!
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Response from Reverdy
Hello Axelle, thank you for your feedback!
After checking with our Quality Service, the manufacturing parameters have been verified and are compliant.
To assist you better, please do not hesitate to contact us. Our nutrition advisors are available to provide you with more personalized advice. You can reach us at 02 33 91 35 60 (then press #3) or write to us at [email protected] :)
See you soon,
The Reverdy team
After checking with our Quality Service, the manufacturing parameters have been verified and are compliant.
To assist you better, please do not hesitate to contact us. Our nutrition advisors are available to provide you with more personalized advice. You can reach us at 02 33 91 35 60 (then press #3) or write to us at [email protected] :)
See you soon,
The Reverdy team
M
Rating: 4 out of 5
Not 5 stars because the price is high. However, during delivery, the bucket was broken and you replaced it for free and quickly, thank you
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I
Rating: 4 out of 5
Very good!
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C
Rating: 4 out of 5
Quality product but remains a bit expensive
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L
Rating: 4 out of 5
Good receipt of the ordered product. Disappointed to receive a few days later a promo code announcement from them for their 50th anniversary... I couldn't take advantage of it even though I have already ordered several times from their site.
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Response from Reverdy
Hello Laurence, thank you for your feedback.
When an offer is available on our website, we do our best to inform you as soon as possible.
To stay updated on all our news, feel free to subscribe to our newsletter and follow us on social media! We are active, which will help you not to miss a potential offer.
If you have any questions or need advice, don't hesitate to reach out to us, our team is available!
See you soon,
The Reverdy team
When an offer is available on our website, we do our best to inform you as soon as possible.
To stay updated on all our news, feel free to subscribe to our newsletter and follow us on social media! We are active, which will help you not to miss a potential offer.
If you have any questions or need advice, don't hesitate to reach out to us, our team is available!
See you soon,
The Reverdy team
M
Rating: 4 out of 5
Express order arrived well and very quickly
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F
Rating: 4 out of 5
product to use in the long term, good responsiveness after ordering
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C
Rating: 4 out of 5
Easy dose format easy to distribute. Ideal for adult horses but too hard for foals
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Response from Reverdy
Hello Christelle and thank you for your feedback.
The Reverdy MINERAL OLIGOVIT comes in two forms; EASY DOSE (= large granules) and vermicelli. For horses aged one year or older, both versions of the CMV (Mineral and Vitamin Supplement) can be suitable.
Indeed, for younger horses, under 1 year old, we recommend giving the vermicelli version.
Each horse is unique, and some horses not used to this format may sometimes need to be a little "conditioned" to eventually appreciate it. If this hasn't been done yet, don't hesitate to contact our nutrition advisor team so we can help you ;)
You can reach us at 02 33 91 35 60 (then press #3), write to us at [email protected], or on social media (Instagram, Facebook, etc.) !
See you soon,
The Reverdy Team
The Reverdy MINERAL OLIGOVIT comes in two forms; EASY DOSE (= large granules) and vermicelli. For horses aged one year or older, both versions of the CMV (Mineral and Vitamin Supplement) can be suitable.
Indeed, for younger horses, under 1 year old, we recommend giving the vermicelli version.
Each horse is unique, and some horses not used to this format may sometimes need to be a little "conditioned" to eventually appreciate it. If this hasn't been done yet, don't hesitate to contact our nutrition advisor team so we can help you ;)
You can reach us at 02 33 91 35 60 (then press #3), write to us at [email protected], or on social media (Instagram, Facebook, etc.) !
See you soon,
The Reverdy Team
M
Rating: 4 out of 5
Easy to order, received quickly, package perfect Very satisfied as usual
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C
Rating: 4 out of 5
Very good as always for delivery. Easy to order. Not 5 stars because it's a bit expensive
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A
Rating: 4 out of 5
Fast and impeccable delivery. A bit surprised by the "medicinal" smell... But appreciated by my horse.
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Response from Reverdy
Hello Amélie, thank you for your feedback!
The smell of MINERAL OLIGOVIT is related to the active ingredients that make up the CMV, vitamins, and trace elements. We added an apple flavor to "mask" this smell as much as possible, thus making it easier for horses to take the CMV.
If you have any other questions or need advice, feel free to reach out to us, our team is here for you :)!
The Reverdy team
The smell of MINERAL OLIGOVIT is related to the active ingredients that make up the CMV, vitamins, and trace elements. We added an apple flavor to "mask" this smell as much as possible, thus making it easier for horses to take the CMV.
If you have any other questions or need advice, feel free to reach out to us, our team is here for you :)!
The Reverdy team
E
Rating: 4 out of 5
Serious, fast, effective
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K
Rating: 4 out of 5
Good product, fast delivery, just a pity that many of the easy dose candies were broken in the bag
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Response from Reverdy
Hello Kevin, and thank you for your feedback.
It can happen that some units of EASY DOSE break once packaged or during transport.
You will find a small printed ruler on the product label, which allows you to dose more precisely, knowing that a unit of 4cm is approximately 10g of product.
Do not hesitate to contact us if this is not clear enough, or if you need other advice, our team remains 100% mobilized and at your service!
Have a good day & see you soon,
The Reverdy team
It can happen that some units of EASY DOSE break once packaged or during transport.
You will find a small printed ruler on the product label, which allows you to dose more precisely, knowing that a unit of 4cm is approximately 10g of product.
Do not hesitate to contact us if this is not clear enough, or if you need other advice, our team remains 100% mobilized and at your service!
Have a good day & see you soon,
The Reverdy team
A
Rating: 4 out of 5
Fast and efficient delivery
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L
Rating: 4 out of 5
Super fast shipping, much less carrier
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N
Rating: 4 out of 5
quality products
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J
Rating: 4 out of 5
Top-notch support and delivery. Good reputation of the products
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F
Rating: 4 out of 5
Hello, very good product
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M
Rating: 4 out of 5
Site, very good shipping, disappointed with the CMV in candies, very strong and nauseating smell, the horses won't eat it
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Response from Reverdy
Hello Manon, thank you for your feedback.
The smell is related to the active ingredients that make up the CMV, vitamins, and trace elements. We added an apple flavor to "mask" this smell as much as possible, thus facilitating the intake of the CMV by the horses.
Some horses or ponies sometimes need to be a little "conditioned" to eventually appreciate it. If you want the smell to fade, you can try leaving a few units of EASY DOSE in the open air (for example, 24 hours), then try again a little later. More delicate horses usually get used to it gradually.
Also, know that our MINERAL OLIGOVIT is available in the form of vermicelli (about 2 mm in diameter), this format may suit your horses better? :)
If you have any questions or need more personalized advice, do not hesitate to reach out to us! Our nutrition advisor team, supported daily by the veterinarians of the Health Pole, is here to assist you.
See you soon,
The Reverdy team
The smell is related to the active ingredients that make up the CMV, vitamins, and trace elements. We added an apple flavor to "mask" this smell as much as possible, thus facilitating the intake of the CMV by the horses.
Some horses or ponies sometimes need to be a little "conditioned" to eventually appreciate it. If you want the smell to fade, you can try leaving a few units of EASY DOSE in the open air (for example, 24 hours), then try again a little later. More delicate horses usually get used to it gradually.
Also, know that our MINERAL OLIGOVIT is available in the form of vermicelli (about 2 mm in diameter), this format may suit your horses better? :)
If you have any questions or need more personalized advice, do not hesitate to reach out to us! Our nutrition advisor team, supported daily by the veterinarians of the Health Pole, is here to assist you.
See you soon,
The Reverdy team
C
Rating: 4 out of 5
The delivery is not very fast, nor trackable. Have a good day.
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S
Rating: 4 out of 5
I am very happy with this product, I have been using it for my mare who is 30 years old for years because I find it a shame that there is no loyalty program, I have never had a discount since these years that I have been ordering.
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Response from Reverdy
Hello Sandra, thank you for your feedback.
We have recently updated our loyalty program!
You can now benefit from advantages on a larger number of products available on our site.
To learn more about the new terms, feel free to check the following page: https://www.reverdy.fr/fr/programme-de-fidelite
And of course, if you have any questions, our team is at your disposal :)
See you soon!
The Reverdy team
We have recently updated our loyalty program!
You can now benefit from advantages on a larger number of products available on our site.
To learn more about the new terms, feel free to check the following page: https://www.reverdy.fr/fr/programme-de-fidelite
And of course, if you have any questions, our team is at your disposal :)
See you soon!
The Reverdy team
T
Rating: 4 out of 5
Easy ordering and on-time delivery, no issues.
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M
Rating: 4 out of 5
no problem
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S
Rating: 4 out of 5
the CMV has changed from small granules to caps and I am no longer sure about the dosage since the caps are not the same size
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Response from Reverdy
Hello Sylvie, thank you for your feedback.
Our CMV (Mineral and Vitamin Supplement) Oligovit is available in two formats:
- The format you are used to ordering, which comes in the form of small granules to be mixed with the feed (https://www.reverdy.fr/fr/mineral-oligovit-1-2kg)
- The 'EASY DOSE' format, which is in the form of large granules, like a candy. This format is particularly convenient for horses that live in the pasture or do not receive a feed ration (https://www.reverdy.fr/fr/mineral-oligovit-easy-dose-1-2-kg).
Regarding the dosage of the CMV in EASY DOSE format, you will find a small printed ruler on the product label, which allows you to dose more accurately, knowing that one unit of 4cm ≈ 10g of product.
If you have any other questions, our team of nutrition advisors, supported daily by the veterinarians from the Health Department, is available! You can reach us at 02 33 91 35 60 (then press #3) or write to us at [email protected] :)
See you soon,
The Reverdy team
Our CMV (Mineral and Vitamin Supplement) Oligovit is available in two formats:
- The format you are used to ordering, which comes in the form of small granules to be mixed with the feed (https://www.reverdy.fr/fr/mineral-oligovit-1-2kg)
- The 'EASY DOSE' format, which is in the form of large granules, like a candy. This format is particularly convenient for horses that live in the pasture or do not receive a feed ration (https://www.reverdy.fr/fr/mineral-oligovit-easy-dose-1-2-kg).
Regarding the dosage of the CMV in EASY DOSE format, you will find a small printed ruler on the product label, which allows you to dose more accurately, knowing that one unit of 4cm ≈ 10g of product.
If you have any other questions, our team of nutrition advisors, supported daily by the veterinarians from the Health Department, is available! You can reach us at 02 33 91 35 60 (then press #3) or write to us at [email protected] :)
See you soon,
The Reverdy team
E
Rating: 4 out of 5
Not all candies are the same size
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Response from Reverdy
Hello Elise, thank you for your feedback!
A
Rating: 4 out of 5
Delivery as expected and deadlines respected. No opinion yet on the product itself.
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O
Rating: 4 out of 5
Just a strange packaging that did not prevent the puncturing of a bag. The driver claimed to have called me prior to delivery, but I have no record of the call. He does not wait for the opening of the package once the delivery is made...
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Response from Reverdy
Hello Olivier, thank you for your feedback.
We sincerely apologize for the difficulties encountered with the carrier, which are completely beyond our control.
We are sorry to hear that you received a damaged bag. Please know that we take great care in preparing your orders. However, it can happen that an incident occurs during transport.
In this case, please do not hesitate to make reservations on the delivery note, specifying the nature of the damage and the affected product (if possible, take a photo of the damage) and then inform us. This will allow us to file a complaint with the carrier in order to compensate you.
In general, when you encounter any problem related to a delivery, do not hesitate to contact us directly, so that we can assist you as quickly as possible.
You can reach us at 02 33 91 35 60 (then press #2) or write to us at [email protected] if you have any questions!
See you soon,
The Reverdy team
We sincerely apologize for the difficulties encountered with the carrier, which are completely beyond our control.
We are sorry to hear that you received a damaged bag. Please know that we take great care in preparing your orders. However, it can happen that an incident occurs during transport.
In this case, please do not hesitate to make reservations on the delivery note, specifying the nature of the damage and the affected product (if possible, take a photo of the damage) and then inform us. This will allow us to file a complaint with the carrier in order to compensate you.
In general, when you encounter any problem related to a delivery, do not hesitate to contact us directly, so that we can assist you as quickly as possible.
You can reach us at 02 33 91 35 60 (then press #2) or write to us at [email protected] if you have any questions!
See you soon,
The Reverdy team