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S
Rating: 4 out of 5
Lack of anticipation for delivery
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Customer reviews of Reverdy
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 946 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with many customers highlighting the fast and careful shipping of their orders, often arriving in impeccable condition. The products themselves receive consistent praise for their effectiveness and quality, particularly in horse nutrition, with numerous reports of positive acceptance by horses. Customers appreciate the ease of the ordering process and the well-packaged items that ensure safe arrival. The customer service is frequently noted as responsive and helpful, enhancing the overall shopping experience.
4 star reviews
Reset filtersA
Rating: 4 out of 5
Super kwaliteit ruikt erg lekker paarden nemen het goed op
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A
Rating: 4 out of 5
Beautiful discovery of the site
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M
Rating: 4 out of 5
high quality vitamin and mineral supplements for the horses in our stable, whether they are working, breeding or resting, enjoy your day!
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V
Rating: 4 out of 5
No problem with Reverdy, good products but delivery needs to be reviewed.
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C
Rating: 4 out of 5
I really like Reverdy, Oligovit is a great product. It was great to be able to take advantage of a black friday discount.
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M
Rating: 4 out of 5
Very good brand.
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A
Rating: 4 out of 5
On the other hand, very poor rating for the carrier
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Response from Reverdy
Hello Aurore, and thank you for your feedback.
We thank you for your feedback, and apologize for the difficulties encountered with the carrier, which were totally beyond our control.
If you encounter a problem with the delivery of your order, please contact our Customer Service team immediately so that we can help you as efficiently as possible.
Should you have any questions, please do not hesitate to contact us again. Our team remains 100% mobilized and at your service!
We hope to hear from you soon,
The Reverdy team
We thank you for your feedback, and apologize for the difficulties encountered with the carrier, which were totally beyond our control.
If you encounter a problem with the delivery of your order, please contact our Customer Service team immediately so that we can help you as efficiently as possible.
Should you have any questions, please do not hesitate to contact us again. Our team remains 100% mobilized and at your service!
We hope to hear from you soon,
The Reverdy team
C
Rating: 4 out of 5
Excellent quality products, but delivery to be reviewed.
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Response from Reverdy
Hello Caroline,
Thank you for your feedback, and we apologize for the difficulties encountered with the carrier, which were totally beyond our control.
We take great care in preparing your orders. However, it can happen that an incident occurs during transport.
In this case, please do not hesitate to make any reservations directly on the delivery note, specifying the nature of the damage and the product affected (if possible, take a photo of the damage) and then inform us. This will enable us to file a claim with the carrier to compensate you.
You can reach us on 02 33 91 35 60 (then press #3) or write to us at [email protected] if you have any questions.
We look forward to hearing from you!
The Reverdy team
Thank you for your feedback, and we apologize for the difficulties encountered with the carrier, which were totally beyond our control.
We take great care in preparing your orders. However, it can happen that an incident occurs during transport.
In this case, please do not hesitate to make any reservations directly on the delivery note, specifying the nature of the damage and the product affected (if possible, take a photo of the damage) and then inform us. This will enable us to file a claim with the carrier to compensate you.
You can reach us on 02 33 91 35 60 (then press #3) or write to us at [email protected] if you have any questions.
We look forward to hearing from you!
The Reverdy team
L
Rating: 4 out of 5
Good product good service but high shipping costs
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B
Rating: 4 out of 5
Product received quickly but shipping costs are still too high... Too bad
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J
Rating: 4 out of 5
The information is but explain on your site about the price abroad (Belgium) for the price of the product and shipping costs. For the rest, nothing to say.
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C
Rating: 4 out of 5
Arrived promptly well packaged
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S
Rating: 4 out of 5
Prodotti eccellenti! I miei cavalli li mangiano molto volentieri e si vedono i risultati. Peccato per la politica di spedizione: a parte il costo, è molto penalizzante non poter effettuare ordini oltre un certo peso (inferiore ai 20 kg). Se non fosse per la spedizione avrei dato 5 stelle.
F
Rating: 4 out of 5
Very good. Good shipping quality
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C
Rating: 4 out of 5
Very good products, but the Reverdy Care container (large size) is really complicated to open and close. Please provide another container.
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Response from Reverdy
Hello Charlotte, and thank you for your feedback.
The packaging of our products is designed to be as airtight as possible to ensure optimal preservation conditions, and strong enough to withstand transport and be reused.
If you wish, you can refer to our video to better understand how our packaging is opened: https://www.youtube.com/shorts/NVaViMS_kWw :)
Don't hesitate to come back to us if you'd like any further information. Our team of nutrition advisors is always ready to listen!
See you soon,
The Reverdy team
The packaging of our products is designed to be as airtight as possible to ensure optimal preservation conditions, and strong enough to withstand transport and be reused.
If you wish, you can refer to our video to better understand how our packaging is opened: https://www.youtube.com/shorts/NVaViMS_kWw :)
Don't hesitate to come back to us if you'd like any further information. Our team of nutrition advisors is always ready to listen!
See you soon,
The Reverdy team
A
Rating: 4 out of 5
Fast order processing Lack of information on delivery in-progress Paid delivery for bad guys who don't live near reverdy: pk?
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Response from Reverdy
Hello Albert, thank you for your feedback.
For foods and fibers, shipping is already included in the rates displayed on the site, which are calculated according to the delivery zone and the quantity ordered (sliding scale rates). So there are no additional delivery charges to add.
For CMVs and nutritional supplements, delivery charges and conditions are the same throughout mainland France, either at a collection point or at home, and depending on the carrier chosen. Please note that delivery is free for orders over €65, excluding VAT.
If you'd like to know more about shipping costs, please refer to this page on our website: https://www.reverdy.fr/fr/livraison
If you have any further questions, please don't hesitate to get in touch with us - our team is always ready to help!
See you soon,
The Reverdy team
For foods and fibers, shipping is already included in the rates displayed on the site, which are calculated according to the delivery zone and the quantity ordered (sliding scale rates). So there are no additional delivery charges to add.
For CMVs and nutritional supplements, delivery charges and conditions are the same throughout mainland France, either at a collection point or at home, and depending on the carrier chosen. Please note that delivery is free for orders over €65, excluding VAT.
If you'd like to know more about shipping costs, please refer to this page on our website: https://www.reverdy.fr/fr/livraison
If you have any further questions, please don't hesitate to get in touch with us - our team is always ready to help!
See you soon,
The Reverdy team
Y
Rating: 4 out of 5
Fast delivery
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C
Rating: 4 out of 5
A downside on delivery times (order placed 16 days ago and still not received).
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Response from Reverdy
Hello Claire, and thank you for your feedback.
We are very sorry to read that the delivery was not carried out as planned and beyond our control.
If you have any problems with a delivery, please do not hesitate to contact us directly so that we can help you as quickly as possible.
The information we have may differ from the information you have :)
We remain committed to product quality and customer service. If you have any questions or need advice, please don't hesitate to contact our team!
We look forward to hearing from you,
The Reverdy Team
We are very sorry to read that the delivery was not carried out as planned and beyond our control.
If you have any problems with a delivery, please do not hesitate to contact us directly so that we can help you as quickly as possible.
The information we have may differ from the information you have :)
We remain committed to product quality and customer service. If you have any questions or need advice, please don't hesitate to contact our team!
We look forward to hearing from you,
The Reverdy Team
A
Rating: 4 out of 5
Top product!
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A
Rating: 4 out of 5
Very good product
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E
Rating: 4 out of 5
everything was well delivered, but we only have one horse and the price per bag is much more expensive than what we would pay for a pallet, as the bags are only valid for 6 months. Isn't it possible to get the bags cheaper?
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Response from Reverdy
Hello Eddy, thank you for your feedback.
When you place your food order, the price displayed takes into account shipping costs (which are calculated according to the delivery zone and the quantity ordered).
We therefore offer sliding-scale prices for the shipment of bags of feed. This means that the more bags you order, the lower the unit cost of delivery. This allows you to benefit from a progressive reduction according to quantity, while optimizing shipping costs for larger quantities.
We would simply like to point out that when storing bags of food, it is generally recommended not to order for more than 3 months' stock. This period should be adapted according to the quality of the storage. It is important to store in a dry place and avoid excessive temperature variations.
Don't hesitate to contact us if you have any further questions!
Have a nice day,
The Reverdy team
When you place your food order, the price displayed takes into account shipping costs (which are calculated according to the delivery zone and the quantity ordered).
We therefore offer sliding-scale prices for the shipment of bags of feed. This means that the more bags you order, the lower the unit cost of delivery. This allows you to benefit from a progressive reduction according to quantity, while optimizing shipping costs for larger quantities.
We would simply like to point out that when storing bags of food, it is generally recommended not to order for more than 3 months' stock. This period should be adapted according to the quality of the storage. It is important to store in a dry place and avoid excessive temperature variations.
Don't hesitate to contact us if you have any further questions!
Have a nice day,
The Reverdy team
C
Rating: 4 out of 5
No problem with the delivery time. However, the carrier threw the parcel over the gate. Fortunately, the box was solid and the products well packed.
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L
Rating: 4 out of 5
Overall it went well, I will order from reverdy again. I had a delivery problem and they were very quick to sort it out. One small drawback: one of the bags of granules arrived a little damaged (I had to be careful not to find the contents of the bag on the floor).
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A
Rating: 4 out of 5
Great discovery of this site. Order, delivery very fast with a good follow-up. Very good experience.
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N
Rating: 4 out of 5
Very good product Too bad no price list for professionals
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S
Rating: 4 out of 5
Review the container for the linseed oil, as it gets everywhere when you pour it into another container to make the 50 or 100ml.
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Response from Reverdy
Hello Stéphanie, and thank you for your feedback.
If the measuring cap supplied with the pouring can doesn't suit you, you can use a pump adapted to the 5L can: https://www.reverdy.fr/fr/pompe-bidon-5l
Please don't hesitate to contact us if you have any questions or need any advice. Our team is at your service!
Good day and see you soon,
The Reverdy Team
If the measuring cap supplied with the pouring can doesn't suit you, you can use a pump adapted to the 5L can: https://www.reverdy.fr/fr/pompe-bidon-5l
Please don't hesitate to contact us if you have any questions or need any advice. Our team is at your service!
Good day and see you soon,
The Reverdy Team
E
Rating: 4 out of 5
Transport ok. Top quality. 4 stars and not 5 because the product is expensive and therefore not accessible to all horse owners.
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S
Rating: 4 out of 5
good product
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G
Rating: 4 out of 5
Product much appreciated by horses. Only downside: the sticks are fractured. Difficult to dose.
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Response from Reverdy
Hello Gaelle, and thank you for your feedback.
It can happen that some pellets break once packaged or during transport.
You will find a small printed ruler on the product label. This will enable you to dose more precisely, bearing in mind that a 4cm unit ≈ 10g of product.
If you'd like more information on how to use the product, please refer to our tutorial video on Oligovit EASY DOSE Mineral: https://youtu.be/aAv0IXo1Qk4
If you have any further questions or need advice, please don't hesitate to contact us - our team is always ready to help!
See you soon,
The Reverdy team
It can happen that some pellets break once packaged or during transport.
You will find a small printed ruler on the product label. This will enable you to dose more precisely, bearing in mind that a 4cm unit ≈ 10g of product.
If you'd like more information on how to use the product, please refer to our tutorial video on Oligovit EASY DOSE Mineral: https://youtu.be/aAv0IXo1Qk4
If you have any further questions or need advice, please don't hesitate to contact us - our team is always ready to help!
See you soon,
The Reverdy team
L
Rating: 4 out of 5
Good products, very efficient delivery, but constantly rising prices.
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B
Rating: 4 out of 5
Good reactivity
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E
Rating: 4 out of 5
Product meets my expectations, effective for mane growth and horn quality. Odor a little strong, but acceptable when well mixed with the ration.
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N
Rating: 4 out of 5
Product delivered with care, good quality
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A
Rating: 4 out of 5
Delivery in 4 days, much faster than advertised. Minerals in doses are well appreciated. Out of 11 horses, one (albeit a greedy one) took 3 days to appreciate the product, and 2 yearling fillies are still pouting after 12 days of daily presentation. For the others, no worries. Very practical presentation.
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J
Rating: 4 out of 5
Quick order. However, you could build up customer loyalty from time to time. Thanks in advance.
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A
Rating: 4 out of 5
3-4 days of habituation, I have a pony who sulks, I have to give it to him by hand. Not enough time to see how effective it is (feet in particular for me).
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Response from Reverdy
Hello Anne-Noelle, and thank you for your feedback.
Indeed, every horse is unique, and some horses or ponies sometimes need a little "conditioning" to come to appreciate it.
You should also know that our OLIGOVIT MINERAL is also available in EASY DOSE format, in large "treat"-type granules. (You can find the product at https://www.reverdy.fr/fr/mineral-oligovit-easy-dose-10-kg).
Please do not hesitate to contact our customer service department for further information on the situation you are facing. Our team of nutrition advisors, supported by our Health Department veterinarians, are available to answer your questions!
We can be reached by phone on 02 33 91 35 60 (then type #2), by email at [email protected], or on social networks (Instagram, Facebook & WhatsApp).
We hope to see you soon,
Team Reverdy
Indeed, every horse is unique, and some horses or ponies sometimes need a little "conditioning" to come to appreciate it.
You should also know that our OLIGOVIT MINERAL is also available in EASY DOSE format, in large "treat"-type granules. (You can find the product at https://www.reverdy.fr/fr/mineral-oligovit-easy-dose-10-kg).
Please do not hesitate to contact our customer service department for further information on the situation you are facing. Our team of nutrition advisors, supported by our Health Department veterinarians, are available to answer your questions!
We can be reached by phone on 02 33 91 35 60 (then type #2), by email at [email protected], or on social networks (Instagram, Facebook & WhatsApp).
We hope to see you soon,
Team Reverdy
V
Rating: 4 out of 5
1st experience with Reverdy. Perfect, in terms of product clarity, composition and quality. Fast delivery 👍👍👍👍
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K
Rating: 4 out of 5
Very good
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P
Rating: 4 out of 5
Very good
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