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C
Rating: 4 out of 5
Good quality products and fast delivery!
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Customer reviews of Reverdy
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 3 082 published reviews
Summary of reviews
Reverdy consistently delivers on quality products, with many reviewers highlighting the reliability and effectiveness of items like high-quality grain, essential quality products, and CMV oligovit, as well as noticeable improvements in their animals' condition. Delivery is repeatedly praised for speed and careful packaging, with customers noting fast order processing, impeccable delivery, and well-packaged, compliant products. Customer service stands out for its responsive, expert guidance and helpful advice, including excellent phone support and recommendations on other products, contributing to a smooth, satisfying shopping experience. Overall, customers describe repeatable satisfaction through dependable product performance, prompt and secure delivery, and attentive, knowledgeable service.
4 star reviews
Reset filtersE
Rating: 4 out of 5
Fast ordering and delivery
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I
Rating: 4 out of 5
Hello, no problem with Reverdy, adequate product, etc, etc, but with the delivery company Hepner yes. ( Out of time, sends sms to fix the RV but does not deliver because "person absent at home" - we were 5 to wait-- When we have them on the phone, we learn that "they have not received the goods", unpleasant person.
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Response from Reverdy
Hello Isabelle, thank you for your feedback.
We apologize for the difficulties encountered with the carrier, which were totally beyond our control.
If you have any problems with a delivery, please do not hesitate to contact us directly, so that we can help you as quickly as possible.
We remain committed to the quality of our products and customer service. If you have any questions or need advice, please don't hesitate to contact our team!
We hope to hear from you soon,
The Reverdy team
We apologize for the difficulties encountered with the carrier, which were totally beyond our control.
If you have any problems with a delivery, please do not hesitate to contact us directly, so that we can help you as quickly as possible.
We remain committed to the quality of our products and customer service. If you have any questions or need advice, please don't hesitate to contact our team!
We hope to hear from you soon,
The Reverdy team
N
Rating: 4 out of 5
The products were delivered promptly in good condition, are palatable and the horses concerned were happy to take them. I added the vitamin C powder to rehydrated dried grass.
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C
Rating: 4 out of 5
the order took more than eight days because the carrier lost it... otherwise perfect product.
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S
Rating: 4 out of 5
Fast and careful delivery. Quality products
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J
Rating: 4 out of 5
I can't say whether your products are effective. What I can say is: - your products are very expensive, - your loyalty program is not interesting - you deliver quickly.
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S
Rating: 4 out of 5
Good product
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E
Rating: 4 out of 5
Fast delivery, top quality transport. Too bad the bags of supplements don't come with the doser.... 😏 But thank you so much for the carrot candies!!! 🥕
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Response from Reverdy
Hello Estelle,
Thank you for your testimonial!
We systematically add a dosette for each nutritional supplement order, but we can't afford to add a 2L measure for each food order.
However, if you'd like a grain measure, they're on sale on our website. You can find them at the following address: https://www.reverdy.fr/fr/e-boutique/materiel/accessoires-nutrition :)
If you have any further questions, please don't hesitate to contact us. Our team is always ready to help!
The Reverdy team
Thank you for your testimonial!
We systematically add a dosette for each nutritional supplement order, but we can't afford to add a 2L measure for each food order.
However, if you'd like a grain measure, they're on sale on our website. You can find them at the following address: https://www.reverdy.fr/fr/e-boutique/materiel/accessoires-nutrition :)
If you have any further questions, please don't hesitate to contact us. Our team is always ready to help!
The Reverdy team
J
Rating: 4 out of 5
Very good product and fast delivery
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M
Rating: 4 out of 5
Perfect packaging. I do not understand the accumulation of the 2 delivery charges
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Response from Reverdy
Hello Marie Claire, thank you for your feedback.
The two delivery charges you can see when placing your order correspond to the amounts excluding VAT and including VAT, but they do not add up.
If you have any further questions, please don't hesitate to come back to us, we're here to help! :)
See you soon,
The Reverdy team
The two delivery charges you can see when placing your order correspond to the amounts excluding VAT and including VAT, but they do not add up.
If you have any further questions, please don't hesitate to come back to us, we're here to help! :)
See you soon,
The Reverdy team
A
Rating: 4 out of 5
Delivery on time Very satisfied with the products
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J
Rating: 4 out of 5
Very satisfying
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E
Rating: 4 out of 5
good product
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C
Rating: 4 out of 5
Fine
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C
Rating: 4 out of 5
Order received on expected day. Carton damaged but product intact.
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K
Rating: 4 out of 5
For a first delivery, I'm quite satisfied. As my scrunchies really like Reverdy adult without molasses, I recommend your products and would recommend them too.😃
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L
Rating: 4 out of 5
Fast and reliable
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E
Rating: 4 out of 5
On-time delivery and compliant products
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S
Rating: 4 out of 5
Very good product, fast delivery. My horse afore
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S
Rating: 4 out of 5
Lack of anticipation for delivery
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A
Rating: 4 out of 5
Super kwaliteit ruikt erg lekker paarden nemen het goed op
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A
Rating: 4 out of 5
Beautiful discovery of the site
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M
Rating: 4 out of 5
high quality vitamin and mineral supplements for the horses in our stable, whether they are working, breeding or resting, enjoy your day!
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V
Rating: 4 out of 5
No problem with Reverdy, good products but delivery needs to be reviewed.
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C
Rating: 4 out of 5
I really like Reverdy, Oligovit is a great product. It was great to be able to take advantage of a black friday discount.
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M
Rating: 4 out of 5
Very good brand.
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A
Rating: 4 out of 5
On the other hand, very poor rating for the carrier
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Response from Reverdy
Hello Aurore, and thank you for your feedback.
We thank you for your feedback, and apologize for the difficulties encountered with the carrier, which were totally beyond our control.
If you encounter a problem with the delivery of your order, please contact our Customer Service team immediately so that we can help you as efficiently as possible.
Should you have any questions, please do not hesitate to contact us again. Our team remains 100% mobilized and at your service!
We hope to hear from you soon,
The Reverdy team
We thank you for your feedback, and apologize for the difficulties encountered with the carrier, which were totally beyond our control.
If you encounter a problem with the delivery of your order, please contact our Customer Service team immediately so that we can help you as efficiently as possible.
Should you have any questions, please do not hesitate to contact us again. Our team remains 100% mobilized and at your service!
We hope to hear from you soon,
The Reverdy team
C
Rating: 4 out of 5
Excellent quality products, but delivery to be reviewed.
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Response from Reverdy
Hello Caroline,
Thank you for your feedback, and we apologize for the difficulties encountered with the carrier, which were totally beyond our control.
We take great care in preparing your orders. However, it can happen that an incident occurs during transport.
In this case, please do not hesitate to make any reservations directly on the delivery note, specifying the nature of the damage and the product affected (if possible, take a photo of the damage) and then inform us. This will enable us to file a claim with the carrier to compensate you.
You can reach us on 02 33 91 35 60 (then press #3) or write to us at [email protected] if you have any questions.
We look forward to hearing from you!
The Reverdy team
Thank you for your feedback, and we apologize for the difficulties encountered with the carrier, which were totally beyond our control.
We take great care in preparing your orders. However, it can happen that an incident occurs during transport.
In this case, please do not hesitate to make any reservations directly on the delivery note, specifying the nature of the damage and the product affected (if possible, take a photo of the damage) and then inform us. This will enable us to file a claim with the carrier to compensate you.
You can reach us on 02 33 91 35 60 (then press #3) or write to us at [email protected] if you have any questions.
We look forward to hearing from you!
The Reverdy team
L
Rating: 4 out of 5
Good product good service but high shipping costs
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B
Rating: 4 out of 5
Product received quickly but shipping costs are still too high... Too bad
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J
Rating: 4 out of 5
The information is but explain on your site about the price abroad (Belgium) for the price of the product and shipping costs. For the rest, nothing to say.
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C
Rating: 4 out of 5
Arrived promptly well packaged
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S
Rating: 4 out of 5
Prodotti eccellenti! I miei cavalli li mangiano molto volentieri e si vedono i risultati. Peccato per la politica di spedizione: a parte il costo, è molto penalizzante non poter effettuare ordini oltre un certo peso (inferiore ai 20 kg). Se non fosse per la spedizione avrei dato 5 stelle.
F
Rating: 4 out of 5
Very good. Good shipping quality
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C
Rating: 4 out of 5
Very good products, but the Reverdy Care container (large size) is really complicated to open and close. Please provide another container.
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Response from Reverdy
Hello Charlotte, and thank you for your feedback.
The packaging of our products is designed to be as airtight as possible to ensure optimal preservation conditions, and strong enough to withstand transport and be reused.
If you wish, you can refer to our video to better understand how our packaging is opened: https://www.youtube.com/shorts/NVaViMS_kWw :)
Don't hesitate to come back to us if you'd like any further information. Our team of nutrition advisors is always ready to listen!
See you soon,
The Reverdy team
The packaging of our products is designed to be as airtight as possible to ensure optimal preservation conditions, and strong enough to withstand transport and be reused.
If you wish, you can refer to our video to better understand how our packaging is opened: https://www.youtube.com/shorts/NVaViMS_kWw :)
Don't hesitate to come back to us if you'd like any further information. Our team of nutrition advisors is always ready to listen!
See you soon,
The Reverdy team
A
Rating: 4 out of 5
Fast order processing Lack of information on delivery in-progress Paid delivery for bad guys who don't live near reverdy: pk?
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Response from Reverdy
Hello Albert, thank you for your feedback.
For foods and fibers, shipping is already included in the rates displayed on the site, which are calculated according to the delivery zone and the quantity ordered (sliding scale rates). So there are no additional delivery charges to add.
For CMVs and nutritional supplements, delivery charges and conditions are the same throughout mainland France, either at a collection point or at home, and depending on the carrier chosen. Please note that delivery is free for orders over €65, excluding VAT.
If you'd like to know more about shipping costs, please refer to this page on our website: https://www.reverdy.fr/fr/livraison
If you have any further questions, please don't hesitate to get in touch with us - our team is always ready to help!
See you soon,
The Reverdy team
For foods and fibers, shipping is already included in the rates displayed on the site, which are calculated according to the delivery zone and the quantity ordered (sliding scale rates). So there are no additional delivery charges to add.
For CMVs and nutritional supplements, delivery charges and conditions are the same throughout mainland France, either at a collection point or at home, and depending on the carrier chosen. Please note that delivery is free for orders over €65, excluding VAT.
If you'd like to know more about shipping costs, please refer to this page on our website: https://www.reverdy.fr/fr/livraison
If you have any further questions, please don't hesitate to get in touch with us - our team is always ready to help!
See you soon,
The Reverdy team
Y
Rating: 4 out of 5
Fast delivery
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C
Rating: 4 out of 5
A downside on delivery times (order placed 16 days ago and still not received).
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Response from Reverdy
Hello Claire, and thank you for your feedback.
We are very sorry to read that the delivery was not carried out as planned and beyond our control.
If you have any problems with a delivery, please do not hesitate to contact us directly so that we can help you as quickly as possible.
The information we have may differ from the information you have :)
We remain committed to product quality and customer service. If you have any questions or need advice, please don't hesitate to contact our team!
We look forward to hearing from you,
The Reverdy Team
We are very sorry to read that the delivery was not carried out as planned and beyond our control.
If you have any problems with a delivery, please do not hesitate to contact us directly so that we can help you as quickly as possible.
The information we have may differ from the information you have :)
We remain committed to product quality and customer service. If you have any questions or need advice, please don't hesitate to contact our team!
We look forward to hearing from you,
The Reverdy Team
A
Rating: 4 out of 5
Top product!
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