Customer reviews of rhumattitude.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 977 published reviews

Summary of reviews

The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.

Reviews 1, 2, 3, 4 and 5 stars

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J
Jose G.
Rating: 5 out of 5
Fast and quality service, great choice of products to recommend.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
G
Guillaume
Rating: 5 out of 5
Perfect from start to finish of the order. The products are perfectly protected.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy new year 2019!
V
valerie K.
Rating: 5 out of 5
Received in Saint Martin Caribbean very quickly.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
L
lucie
Rating: 5 out of 5
Very fast and responsive, I recommend this very professional site.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very Happy New Year 2019!
P
Philippe
Rating: 4 out of 5
The order was delivered on time. However, the cases in which the ordered bottles (4) were placed were somewhat damaged. Some of these bottles were intended as gifts, not great. After contacting the Rhum Attitude team, it turns out that I could have received new cases if I had reported the problem upon receiving my order. This testimony of concern for customer satisfaction from Rhum Attitude encourages me to reevaluate my initial rating upwards.
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Response from rhumattitude.com
Thank you for your order and your comment. The cases are difficult to protect: depending on the type of case, we either lay it flat and slide it along the cardboard, or we leave it with the bottle inside while ensuring good protection around it. For Belgium, the package goes through 2 operators, Colissimo and BPost, who generally handle packages better than others. Despite all these precautions, this kind of incident can happen. That said, when the customer informs us upon receiving their package of any potential damage (for a damaged case, a broken glass, or another issue), we take the necessary steps. In this case, we could have sent you new cases express. Since it is too late for that, we have sent you a discount card valid indefinitely on our website. The Rhum Attitude team.
J
Josef J.
Rating: 5 out of 5
super shop 100%
Response from rhumattitude.com
Merci pour votre commentaire. Nous vous souhaitons une très bonne année 2019 !
T
thomas S.
Rating: 5 out of 5
Very good but they could make efforts on the packaging, a bottle of Bally 1998 damaged in its aluminum box without bubble wrap inside.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
U
ugo
Rating: 4 out of 5
Good product, correct shipping.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
D
Deud
Rating: 5 out of 5
Fast shipping and well protected.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy new year 2019!
C
CYRIL
Rating: 5 out of 5
Top team,
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
K
Karim M.
Rating: 5 out of 5
Nothing to say, well done packaging to protect the bottles, deliveries on time.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
D
Didier S.
Rating: 5 out of 5
My first order never arrived... returned to sender by Colissimo for unexplained reasons. Rhumattitude resent it at their expense immediately. Product conforms to the order, in good condition. Friendly and professional contact. I will order again.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
E
Eric R.
Rating: 5 out of 5
Very easy to use site, user-friendly. Hyper fast delivery and super secure. Top merchandise. I highly recommend.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
P
Pascal
Rating: 5 out of 5
Tres bon service
Response from rhumattitude.com
Merci pour votre commentaire. Nous vous souhaitons une très bonne année 2019 !
P
Patrick B.
Rating: 5 out of 5
The site is very well made.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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richard C.
Rating: 5 out of 5
Great, especially the speed of delivery.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy new year 2019!
M
M. O.
Rating: 5 out of 5
Very fast service. The products are well packaged and of good quality.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
L
Lili
Rating: 3 out of 5
Fast delivery but shipping costs are very high since the delivery people are not required to stay when we open the package to check its condition. So sending us an email to tell us to check the condition of the package is useless for me. I inquired with my local agency and my sister who is a mail carrier, and no, the delivery people are not required to stay while we open the package, they are not sworn in.
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Response from rhumattitude.com
Thank you for your comment. You should at least check if the warranty seal has not been broken and if there is clearly no leak or sound of broken glass. It takes a few seconds and it's common sense. We plan to modify the email accordingly. There is more in the email that explains the steps to take in case of a problem: a photo of the opened package and to notify us quickly. In 100% of cases, we find a solution.
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Patrice G.
Rating: 5 out of 5
Very happy with the service.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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romain M.
Rating: 5 out of 5
Very good, super.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Patrick A.
Rating: 5 out of 5
Nothing to report - Fast and serious - Well-packaged and compliant products.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
R
Richard E.
Rating: 5 out of 5
Very good products. Nice boxes, accurate description and delivery time respected.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy new year 2019!
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Romain H.
Rating: 5 out of 5
Perfect, I recommend.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
J
Joana
Rating: 4 out of 5
I just find the shipping costs to Belgium overpriced.
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Response from rhumattitude.com
Thank you for your comment. Regarding shipping fees, on average we charge what it costs us. We ship from France, so as soon as it's abroad, it's more expensive because we pay for two carriers: La Poste in France, and the local carrier (BPost in Belgium). For Belgium, we also offer delivery to a pickup point which is cheaper (7.90 euros), and shipping costs are free for any order over 140 euros.
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Sabrina R.
Rating: 3 out of 5
A bit disappointed between the price and the size of the 'bottles'. The box sold as a 'plus' in the ad is just cardboard... Nice to discover some rums but nothing more...
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Response from rhumattitude.com
Thank you for your comment. We are sorry for this disappointment. If you want to cancel the subscription, we will refund you for the remaining months, please do not hesitate to contact us at [email protected]. We would like to clarify that you subscribed to a monthly box. The bottles are 5 centiliters, which is the first thing we indicate when you go to the page that allows you to subscribe. As for the box, it is made of recyclable cardboard, and we do not see what other material we could use to make it.
C
claude
Rating: 5 out of 5
Hello, great service, nothing to say, meets my expectations.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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charles H.
Rating: 5 out of 5
Very good, fast delivery.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Alex N.
Rating: 5 out of 5
Everything arrived in good condition.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very Happy New Year 2019!
F
Floriane D.
Rating: 4 out of 5
Nice discovery. Super interesting concept. Some rums are really out of the ordinary and invite to purchase. The little explanatory guide is very well done!
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
B
Brice B.
Rating: 5 out of 5
No problems, timely and the bottles are super protected.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
B
Benjamin
Rating: 5 out of 5
Excellent - everything went very well, I highly recommend.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
M
mehdi
Rating: 5 out of 5
A lot of choices, delivered quickly, very happy, I recommend.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Jocelyne T.
Rating: 5 out of 5
I recommend the site. Very good product quality, and excellent delivery.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Laura
Rating: 5 out of 5
Very good service. No issues encountered.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
I
Isabelle38
Rating: 5 out of 5
I gave this box to my partner for Christmas and so far it's great. Fast delivery, the packaging is nice. The description of the rums is attractive... and very importantly, the rums are good! Let's see over time...
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
H
Hélène G.
Rating: 4 out of 5
Delivery is always very careful and fast. Since a signature is required, I have it delivered to my work or to a relay point.
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Response from rhumattitude.com
Thank you very much for your review and see you soon on our site!
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Bernard
Rating: 5 out of 5
Well packaged and received quickly despite the end of year holidays!!
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Renaud P.
Rating: 4 out of 5
I made this purchase sending it to someone for Christmas. I had myself received the 'monthly box' for 3 months. We are both satisfied! I will certainly place another order soon.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
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Corinne P.
Rating: 5 out of 5
Nothing to say, fast shipping.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
C
claire D.
Rating: 5 out of 5
Nice selection of products, well-made site, and impeccable delivery. Thank you!!
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!