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T
Rating: 4 out of 5
Order received without problems.
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Customer reviews of rhumattitude.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 977 published reviews
Summary of reviews
The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersY
Rating: 5 out of 5
Thank you for being able to taste the rums before buying overpriced bottles.
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J
Rating: 5 out of 5
All good, delivery and product.
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Q
Rating: 5 out of 5
Top-notch, quality products.
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M
Rating: 5 out of 5
Great gift idea that my partner really appreciated. Varied rums with interesting explanations. I recommend.
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R
Rating: 5 out of 5
Package received very quickly and carefully packaged. Perfect responsiveness following an error on my part in the address label.
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L
Rating: 5 out of 5
I ordered rum samples for my husband's Valentine's Day. The miniatures are great and allow discovering all sorts of different rums!
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C
Rating: 5 out of 5
I am happy with the product I bought, the delivery is fast, and the after-sales service is super helpful. Thank you!
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N
Rating: 5 out of 5
Good quality/price ratio for products not found in large distribution.
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D
Rating: 5 out of 5
Deadline respected, perfect packaging.
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B
Rating: 3 out of 5
The service itself is always impeccable. But what a disappointment to receive the precious liquid in a plastic bottle!
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Response from rhumattitude.com
Thank you for your order and for your comment. We are sorry for this disappointment. It is difficult to overlook the explanations regarding the fact that the samples are in PET, however, one can be in a hurry or not see it, which is understandable. Every time you add a sample to your cart, it says 'You have added one or more sample(s) to your cart: feel free to learn more about this offer.' with an invitation to click on 'Learn more.' And once in the cart, it says 'You have at least one sample in your cart, feel free to learn more about this offer.' with the same button 'Learn more.' Everything is explained. Here is the direct link: https://www.rhumattitude.com/nos-echantillons-de-5-cl-vous-permettent-de-composer-votre-box-sur-mesure/ PET preserves rum very well, just like glass, and has the advantage of avoiding breakage. Not all samples are in PET, however, the vintages or 'cask strength' are in glass but are 3 cl instead of 5: https://www.rhumattitude.com/format/sample-verre-3-cl/
J
Rating: 5 out of 5
Order processed quickly, shipped immediately and quality packaging for transport.
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C
Rating: 5 out of 5
They will say I am repeating myself... But always top as usual ??
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T
Rating: 5 out of 5
Top, as usual.
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N
Rating: 5 out of 5
Order received on time and as requested. Product identical to what is sold on the island of Mauritius (as if we were there!). Perfect!
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Y
Rating: 5 out of 5
Great site, I highly recommend it. Wide choice of products, ultra-fast shipping, very professional.
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F
Rating: 5 out of 5
Fast delivery, excellent products.
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C
Rating: 5 out of 5
What to say... I recommend this site, you can find quality products at honest prices. Deliveries are fast... Can't wait to place my new order.
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W
Rating: 5 out of 5
For me, a reference site in the world of rum, different varieties, samples to see if we like the product. A complete site that I highly recommend.
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L
Rating: 5 out of 5
Fast and very careful shipping.
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J
Rating: 5 out of 5
Order arrived on time in perfect containers to avoid any breakage.
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M
Rating: 5 out of 5
Delivery well packaged, quality product.
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V
Rating: 5 out of 5
Excellent, fast shipping, superbly packaged in 2 boxes, nothing to complain about, I will definitely order again (soon).
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T
Rating: 5 out of 5
Competitive prices, careful and very fast shipping.
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F
Rating: 5 out of 5
The site is pleasant, the order is easy. The package arrived quickly (3/4 days). The item was well protected. Nice sample as a gift ;) All positive, I recommend!
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V
Rating: 5 out of 5
Attractive prices and very good service. I appreciated receiving a small tasting bottle with my order, very nice.
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G
Rating: 5 out of 5
Excellent site. Careful shipping. No problems to report. Additionally, a very large choice of rums with the possibility of samples each time. I highly recommend.
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S
Rating: 5 out of 5
Careful and fast delivery
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T
Rating: 5 out of 5
Super, nothing to complain about, received the box on time, well protected ?????? delivery to Belgium a bit expensive ??
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D
Rating: 5 out of 5
Fast delivery and perfectly packaged.
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L
Rating: 5 out of 5
Huge rum assortment, easy payment & reliable delivery
M
Rating: 5 out of 5
Fast and compliant
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M
Rating: 5 out of 5
Nothing to say about the content or the packaging... fast delivery, it's nice... impeccable
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J
Rating: 3 out of 5
I love this site because I find many different rums, a wide range, sample format very appreciated. Unfortunately, my order 'guaranteed in 2 days' and paid immediately took longer than expected and I couldn't enjoy it in time as that was the purpose of my initial order. I advise not to ask questions after the order because a simple question can block the delivery anyway. Customer service is responsive but not very understanding. I regret the non-compliance with deadlines even if the rum is very good in itself
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Response from rhumattitude.com
Thank you for your order. You placed the order at 6:10 PM. You then asked us a question by email at 7:35 PM. We replied the next morning at 9:17 AM. This question was BLOCKING since we needed the answer to be able to ship. However, you replied to us that evening at 5:45 PM, which was too late for same-day shipping. That's why the package left the next day, thus with a 24-hour delay. You cannot blame us: we wanted to provide you with the best possible service. If we had sent the package without waiting for your response, you could have blamed us as well. The Rhum Attitude team
M
Rating: 5 out of 5
Very good & very fast.
F
Rating: 5 out of 5
Veloci e molto attenti al packaging. Bottiglia arrivata perfettamente imballata e in tempi brevissimi.
C
Rating: 5 out of 5
Impeccable !
V
Rating: 3 out of 5
Despite several impeccable orders, I find that recently the quality of packaging has decreased. 2 packages received (still complete) were repackaged and arrived in a 'borderline' state. Otherwise, shipping on time, no worries, I will order again. Long live rum!!!
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Response from rhumattitude.com
Thank you for your order, your feedback, and your loyalty! If the packages were repackaged, it means they were mishandled, and if everything arrived intact, it means it wasn't so badly packaged ;) Indeed, we adapt the type of packaging to the number and types of bottles sent. Our breakage rate is extremely low regardless of the type of packaging. Thank you again, The Rhum Attitude team
C
Rating: 5 out of 5
Everything went well
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F
Rating: 5 out of 5
Venditore affidabile e veloce, grazie!