The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
36 : Very good but some samples should be limited to 2 rather than 5 cl units to taste with 3 or 4, it's just right.
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Response from rhumattitude.com
37 : Thank you for your feedback.
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David G.
Rating: 4 out of 5
Thank you, very happy with my order, see you soon!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
J
Jessica G.
Rating: 4 out of 5
Good service. No issues.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
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Camille
Rating: 4 out of 5
Nothing to complain about, except the price is a bit high
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Response from rhumattitude.com
Thank you for your feedback.
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Marie-christine D.
Rating: 4 out of 5
I think the packaging of the bottles could be better
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Response from rhumattitude.com
Thank you for your feedback.
M
Marine
Rating: 4 out of 5
Very quick order preparation and shipping. Reasonable shipping costs. It's a shame there aren't more miniatures for the rums, I had to take samples instead. But the Kraken miniature is just sublime.
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Response from rhumattitude.com
Thank you for your feedback.
C
Client
Rating: 3 out of 5
The packaging on the bottles is correct, however the samples in plastic bottles are quite average. The delivery time is good.
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Response from rhumattitude.com
Thank you for your order and for your comment. Regarding the 'plastic', it is difficult to overlook the explanations. Every time you add a sample to your cart, it says 'You have added one or more sample(s) to your cart: feel free to learn more about this offer.' with an invitation to click on 'Learn more.' And once in the cart, it says 'You have at least one sample in your cart, feel free to learn more about this offer.' with the same 'Learn more.' button. Everything is explained. But one can be in a hurry or not see it, which is understandable. What makes our site strong is that we offer almost all rums in the form of samples. They are indeed in P.E.T. (no breakage, preserves the rum very well, just like glass) and do not have the same label as the original bottles. Very few rums are available in the form of 'miniatures' which you can find here: https://www.rhumattitude.com/cave/?pa_contenance=5-cl A lot of rum enthusiasts find a way to taste almost any rum with us. THAT SAID: for 'exceptional' bottles, we are planning a glass bottle option. This is a project that should come to fruition in a few weeks. The Rhum Attitude team.
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Liandier E.
Rating: 1 out of 5
Very disappointed with the quality... And the worst is the 'gift' a rum from South America that they should taste first... Seriously, it's just awful! Sorry but the quality is frankly not up to par.
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Response from rhumattitude.com
Thank you for your order and your feedback. To address your two points: 1) Regarding quality, you are referring to the bottle of rum you purchased. We have over 2000 references, so we cannot guarantee that you will like all the rums! If you are not familiar with a rum, we invite you to try it first as a sample (we offer almost everything as samples precisely to avoid disappointments). 2) The purpose of the free sample is to be able to taste a new rum without spending anything. You don't like this rum, now you know: we have 2000 others to offer ?? We have also sent you an email. The Rhum Attitude team.
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Madame K.
Rating: 3 out of 5
2 : Order received on time. However, I am a bit disappointed because I ordered a Nikka whisky, and the box delivered was all damaged while the bottle is for a gift...
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Response from rhumattitude.com
3 : Good evening, Most of the time the boxes are folded to prevent them from deteriorating during transport. However, this is not always possible and such incidents can happen sometimes when the package is particularly tested. In this case, do not hesitate to contact us as soon as you receive the package either to return a box or to compensate you. We have sent you an email in this regard. The Rhum Attitude team
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CAROLINE
Rating: 4 out of 5
4 : Fun, rich in explanations and with beautiful diverse discoveries.
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Response from rhumattitude.com
5 : Thank you for your feedback and see you soon on our site! PS: any advice to aim for the 5th star next time?
J
Julien
Rating: 4 out of 5
6 : Very good site. I followed the box for several months. Overall, my only regret is regarding the choice of samples. Indeed, even though I understand the choice of P.E.T plastic (less risk of breakage), I think the traditional 6cl glass bottle (which the site sells and which I have already used to transfer some whiskies I want to taste) would have been a better choice. If it means paying more, know that I am on board! Finally, as a whisky drinker, the choice of samples is really welcome. Keep offering as much choice, even more whiskies (well, I know, that's not the name of the site...:p)! And if you switch to the 6cl glass bottle... you'll see me every month! PS: I'm preparing an order of samples... not cheap! Cheers!
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Response from rhumattitude.com
7 : Hello and thank you for your feedback. We will soon offer a 3 cl glass format for the rarest references. See you soon on the site!
J
Julien S.
Rating: 4 out of 5
14 : Great service. I don't give 5 stars because there's always room for improvement. Here, the prices could always be lower. ;-)
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
N
nathalie S.
Rating: 3 out of 5
24 : A bit disappointing because of the small plastic bottle (in glass, it would have been much prettier), the label is poorly stuck because crooked... and dust on the cap! Fast delivery and the package was sufficiently well protected
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Response from rhumattitude.com
25 : Thank you for your feedback!
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Pascale E.
Rating: 4 out of 5
26 : Easy and practical site to use, wide choice of rum and accessories, great discovery!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: Any tips for aiming for the fifth star?
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LAURENT
Rating: 2 out of 5
28 : Hello.. the prices are correct, the delivery time is great but the protection of the bottles needs to be reviewed, broken neck wax (the favorite), leaking bottles (Ferroni in case) invisible from the outside of the package.. (photos to support).
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Response from rhumattitude.com
29 : Thank you for your order and for your feedback. Regarding the wax, it is very fragile and it is true that incidents of this type can happen despite all the protections taken. Regarding the leaking bottles, it is very rare and there is no way to detect it beforehand or to prevent this kind of incident. It is a defect related to the bottle's closure system. We have notified Ferroni as this has already happened with some of their bottlings. Furthermore, we have a customer service that can either replace damaged bottles or at least compensate you, and unless I am mistaken, we have not received any email or contact in this regard. The Rhum Attitude team
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Les S.
Rating: 4 out of 5
Pretty miniatures... quick shipping... however, please make sure it says miniature and not sample
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Response from rhumattitude.com
Hello, thank you for your order and your feedback. I see that you ordered 2 miniatures (Depaz and Summum) and we also included a sample of Flor de Caña made by us.
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Silvana F.
Rating: 1 out of 5
Unfortunately, I did not taste the products from my order. Indeed, the customs fees were the same price as my order, so I refused the package. Please proceed with the refund.
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Response from rhumattitude.com
Hello, For Switzerland, you do not pay French VAT (20%) but Swiss import taxes apply like any imported goods to Switzerland. All this is explained when you place the order on our site, in the
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Frederic V.
Rating: 4 out of 5
Choice, price, delivery.....IMPECCABLE!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
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M. P.
Rating: 4 out of 5
I had great ease in placing my order. The ordered products arrived well and were completely in line with my order. However, I paid 1€ more for delivery to a pick-up station, but my package arrived at another location (in a convenience store) and I find that outrageous.
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Response from rhumattitude.com
Hello and thank you for your feedback. Unfortunately, these are things that happen with all carriers and over which we have no control.
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franck T.
Rating: 3 out of 5
Order received quickly, too bad the visual of one of the bottles ordered did not match the bottle received... otherwise I wouldn't have bought it. Relatively satisfied anyway.
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Response from rhumattitude.com
Thank you for your feedback! Please let us know, we could have offered you an exchange or a refund.
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Cedric
Rating: 4 out of 5
Order received, too bad that the miniatures are plastic at that price, otherwise good site.
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Response from rhumattitude.com
Thank you for your feedback! We will soon be offering certain references in 'glass' vials.
A
Aurelien
Rating: 4 out of 5
Top delivery speed!??
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
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Clara B.
Rating: 3 out of 5
I find the price of the box too high compared to what we receive, the shipping costs are also in addition to the subscription.. And a bit disappointed with the packaging. However, the customer service is very efficient!!
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Response from rhumattitude.com
Thank you for your feedback which we take into account!
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Emy
Rating: 4 out of 5
A good gift idea, very nice box. Too bad we can't choose the variety of rum we want to receive.
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Response from rhumattitude.com
Thank you for your feedback! We want to share our passion for rum with as many people as possible. That's why we always select several different styles of rums to avoid being limited to just one variety.
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Monique M.
Rating: 1 out of 5
I was expecting an extraordinary rum, I find a product close to 90° alcohol.
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Response from rhumattitude.com
Hello, Thank you for your order and your comment. The rum you chose is 40°. We believe it is a good rum. Perhaps you found it too dry? Please do not hesitate to reach out to us for help in choosing from our 2000 references. We have sent you an email to offer you a commercial gesture, do not hesitate to reply to us. The Rhum Attitude team
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client
Rating: 4 out of 5
A wide choice of origins and fast delivery
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
J
Jean-Marc F.
Rating: 4 out of 5
These gift sets allow for discoveries. The accompanying booklet gives a good idea of similar rums and suggests other experiences. However, flavored rums should not be included in these selections.
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Response from rhumattitude.com
Thank you for your feedback, which we are eager to take into account!
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Patrice
Rating: 4 out of 5
Good description of the proposed rums. Fast delivery. Nothing to complain about.
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Response from rhumattitude.com
Thank you for your review and see you soon on our site! PS: any advice to aim for the 5th star next time?
É
Émilie
Rating: 4 out of 5
A Christmas gift that was very well received.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
S
Stef
Rating: 4 out of 5
Very satisfied with our rum choices that we already knew. The products arrived quickly and very well packaged. Will do it again
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any tips for aiming for the 5th star next time?
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DESMONTAIS C.
Rating: 3 out of 5
Great selection, good price but every time my boxes arrive crushed.
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Response from rhumattitude.com
Thank you for your order and your loyalty. Please do not hesitate to report this kind of problem as soon as you receive the package. Normally we lay the cases flat, when possible, to avoid damaging them. We can resend the damaged case(s) if you wish, or offer you a commercial gesture. We have sent you a message in this regard. The Rhum Attitude team
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Johan
Rating: 2 out of 5
Paying customs duties for CHF 100.- meh... in the end it becomes too expensive... and I didn't see this kind of amounts or information on your website.. disappointed.
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Response from rhumattitude.com
Thank you for your order. For delivery to Switzerland, French VAT is removed, so you do not pay it! We indicate in the 'Summary' section of the order: 'No VAT for delivery to Switzerland. Taxes may be charged by customs and will be your responsibility.' We understand that one might not read this information while placing the order. The Rhum Attitude team.
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Christophe
Rating: 4 out of 5
Shipping and packaging very well done, quality products, a small downside is the price to set for free shipping
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our website! PS: Mondial Relay delivery is free ;)
M
MH
Rating: 2 out of 5
One of the products arrived half empty. (5cl Wolfburn bottle) Satisfied with the rest.
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Response from rhumattitude.com
Thank you for your feedback. Unfortunately, this kind of small issue happens. In this case, contact us so we can send you a new bottle or offer you a gift card.
B
Blaise D.
Rating: 4 out of 5
Fast delivery, aged rums characteristic of agricultural rums.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
J
Jose B.
Rating: 4 out of 5
Good box. Really like all of them.
Response from rhumattitude.com
Thank you for your feedback !
J
Janice B.
Rating: 1 out of 5
Plastic bottles, not the right labels.
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Response from rhumattitude.com
Thank you for your order and for your comment. It is difficult to overlook the explanations. Every time you add a sample to your cart, it says, "You have added one or more sample(s) to your cart: feel free to learn more about this offer." with an invitation to click on "Learn more." And once in the cart, it says, "You have at least one sample in your cart, feel free to learn more about this offer." with the same button "Learn more." Everything is explained. But one can be in a hurry or not see it, which is understandable. What makes our site strong is that we offer almost all rums in the form of samples. They are indeed in P.E.T. (no breakage, preserves the rum very well, just like glass) and do not have the same label as the original bottles. Very few rums are available in the form of "miniatures" which you can find here: https://www.rhumattitude.com/cave/?pa_contenance=5-cl A lot of rum enthusiasts find a way to taste almost any rum with us. You could have completely withdrawn and returned the package. We sent you an email to offer you solutions.
V
VERDIER R.
Rating: 4 out of 5
Good product, delivery time respected. Quite positive.
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Response from rhumattitude.com
Thank you for your review and see you soon on our site! PS: a tip to aim for the 5th star next time?
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Florian P.
Rating: 4 out of 5
Top service as usual. The only small downside this time was the very crumpled cardboard box of the old Neisson, but well... Sometimes the carriers shake the boxes quite a bit, that must be why.
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Response from rhumattitude.com
Thank you for your feedback. Unfortunately, this happens. Please feel free to let us know so that we can find a solution.
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Philippe R.
Rating: 4 out of 5
Order arrived incomplete... called customer service and quick delivery of the missing bottle. Product very well packaged.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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