The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
38: Despite a complicated delivery, Olivier's customer service was always attentive to my messages. Thank you to him??????
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Response from rhumattitude.com
39: Yes, we exchanged many times on this subject. This kind of incident happens with all carriers. We made a complaint and are waiting for a response. The Rhum Attitude team.
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Gohier
Rating: 4 out of 5
44: Delivery on time, gift wrapping done. Disappointed by the mini bottle as a gift, small plastic bottle with a label that is not that of the original rum.
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Response from rhumattitude.com
45: Thank you for your review. Indeed, these samples are meant for tasting, not for collecting. Very few rums exist in miniatures, and one of the specialties of the site is precisely to make our own samples to offer a wide choice. It's written all over the site, but one can miss the info. The Rhum Attitude team.
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Emilie
Rating: 4 out of 5
Good product, meets the expectations.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our website!
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FRANCOIS L.
Rating: 4 out of 5
Fast and compliant shipping, the package was however quite bulky for 2 bottles. Thank you.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Etienne C.
Rating: 4 out of 5
EXCELLENT RUM I FOLLOWED THE ADVICE OF fIGARO
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Jacky P.
Rating: 4 out of 5
It's a shame that the packaging of the bottles in the second package is not at the same level as in the first because the outer packaging of the bottles was not properly executed and damaged the box of the 2 bottles! Best regards.
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Response from rhumattitude.com
Thank you for your feedback!
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Eric H.
Rating: 3 out of 5
Fast and efficient service between delivery and order. But I ordered a rum after tasting it in a sample and the taste is absolutely not the same and I am disappointed. And at over 80 euros a bottle, I am very very disappointed.
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Response from rhumattitude.com
Thank you for your feedback. It is indeed very strange. As agreed on the phone 1) we will check if the last bottles are different, in other words if the blend has changed 2) we sent you a gift card for a future purchase (valid indefinitely). We will keep you informed as soon as we know more.
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Patrick B.
Rating: 4 out of 5
30: Very fast delivery, good rum, just the bottle is not filled to the top and this sticker at the bottom to specify the content leaves me perplexed.
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Response from rhumattitude.com
31: Thank you for your feedback!
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Stéphane L.
Rating: 4 out of 5
16 : Great service, fast delivery in Switzerland, customer service that responds quickly and is accommodating. I recommend.
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Response from rhumattitude.com
17 : Thank you for your feedback and see you soon on our site! PS: any advice to aim for the 5th star next time?
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Renald C.
Rating: 4 out of 5
48 : Chronopost delivery perfectly executed, good condition of the 3cl vials
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Response from rhumattitude.com
49 : Thank you for your feedback and see you soon on our site! PS: any advice to aim for the 5th star next time?
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Béatrice B.
Rating: 4 out of 5
Fast order and product received well packaged
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice to aim for the 5th star next time?
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Jean-François F.
Rating: 4 out of 5
Nothing to complain about.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice to aim for the 5th star next time?
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jack L.
Rating: 4 out of 5
Satisfied with the well-packaged products.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice to aim for the 5th star next time?
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Frédéric K.
Rating: 4 out of 5
Delivery received quickly, perfect packaging (no breakage), I will come back.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice to aim for the 5th star next time?
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VG
Rating: 4 out of 5
The threshold for free delivery is a bit high. But the rest is perfect.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Un C.
Rating: 3 out of 5
#ERROR!
Response from rhumattitude.com
Merci pour votre retour !
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FREDERIC R.
Rating: 4 out of 5
Super fast delivery and very good advice on rum????
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice to aim for the 5th star next time?
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WILL
Rating: 4 out of 5
Super rum purchase site! There is a choice and the prices are top. Perfectly packaged, the bottles are unbreakable. The samples as gifts, depending on the value of your cart, is really a big plus that allows you to discover other bottles. I only gave 4 stars out of 5 because they do not accept PAYPAL payment method which I use a lot to avoid entering my credit card codes on sites. Too bad!
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Response from rhumattitude.com
Thank you for your feedback!
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François C.
Rating: 4 out of 5
I did not receive the requested sample. Moreover, the delivery person gave it to someone randomly to hand me the package.
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Response from rhumattitude.com
Thank you for your feedback. It is not normal for the sample, please let us know so we can send you one. Unfortunately, for the delivery, it is not our responsibility.
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Eric
Rating: 4 out of 5
Quick order. Fast delivery (48H). Price a little bit high.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Jean H.
Rating: 4 out of 5
Well-packaged and fast delivery. Good rum with passion fruit!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice to aim for the 5th star next time?
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Mathieu G.
Rating: 4 out of 5
Very good rum... just missing glass bottles.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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jack L.
Rating: 4 out of 5
4 : Good reception and compliant
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Response from rhumattitude.com
5 : Thank you for your feedback and see you soon on our site! PS: any advice to aim for the 5th star next time?
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Jean
Rating: 1 out of 5
18 : Hello, I ordered samples and they have nothing to do with the image on the order. I thought they were official samples but we have no certainty about what we are drinking.
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Response from rhumattitude.com
19 : Good evening, First of all, we are sorry for this disappointment. These are indeed not
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Xavier
Rating: 4 out of 5
Nothing particular to say, delivery on time.
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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Fabrice
Rating: 4 out of 5
Beautiful products with great discoveries. A slightly more aggressive pricing would be nice. However, I recommend without any reservations. Fabrice
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Mika
Rating: 4 out of 5
Serious and compliant with the order
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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ERIC F.
Rating: 2 out of 5
The Chamarel Exotic Spices Rum is in accordance with my order. However, the carrier 'GLS' does not keep its commitments and does not respect customers: Day 1: delivery announced on the website... which does not happen! Day 2: no more delivery forecast on the website! Day 3: Delivery without announcement, but we are absent! By phone, the delivery person indicates that he is making a special round and does not know when we can be delivered again. Day 5: delivery scheduled and... delivered. Do not hesitate to contact 'Rhum Attitude' they are attentive and very responsive.
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Response from rhumattitude.com
Thank you for your order and for your feedback. We are sorry for this inconvenience. As agreed just now on the phone, we have sent you a gift card for your next order. Most of the time GLS is efficient. However, problems can arise, as with all carriers. It also depends on the local teams who are more or less efficient. As mentioned by phone, you can absolutely send us an email for your next order, just after placing it, to indicate that you do not wish to go through this carrier, and we will take another one (Colissimo for example). See you soon on our site. The Rhum Attitude team
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GUILLAUME C.
Rating: 4 out of 5
Nothing to complain about. Quick processing of the order and fast delivery. Satisfied!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Anna
Rating: 4 out of 5
Quality of service and products, delivery times respected.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Ginette
Rating: 4 out of 5
It matches the description well, I recommend it with pleasure.
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Response from rhumattitude.com
Thank you for your review and see you soon on our site! PS: any advice to aim for the 5th star next time?
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Yves
Rating: 4 out of 5
Delivery in several packages by different carriers is a bit strange but fast. Impeccable products.
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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MICHEL
Rating: 4 out of 5
Hello, The product matches the order, and it arrived very quickly. The packaging leaves a bit to be desired: it was indeed too big for the box containing the bottle, and it ended up torn and the presentation suffered a lot, as this very
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Response from rhumattitude.com
We are sorry for this incident. We have boxes of different sizes to best fit the bottles. If the packaging is important (gift, etc.), please let us know and we can replace it. Thank you for your feedback and see you soon on our website!
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Martial U.
Rating: 4 out of 5
For a first order, everything went well from delivery to product selection. I will return.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Amaury D.
Rating: 4 out of 5
The concept is great and the variety of rums offered is very surprising but the quantity is a bit disappointing compared to the price of the boxes. We expect to have larger samples or a greater number of bottles.
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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Constance
Rating: 4 out of 5
Good but too little dark rum
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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Sebastien A.
Rating: 4 out of 5
Fast delivery
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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Claire A.
Rating: 4 out of 5
This allows you to test, discover or rediscover rums! It's really great !!
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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Gino R.
Rating: 4 out of 5
RAS... 123456
Response from rhumattitude.com
Merci pour votre avis et à bientôt sur notre site !
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Claire M.
Rating: 4 out of 5
Gift package a bit light but order delivered very quickly and perfectly matching the order.
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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