Customer reviews of rhumattitude.com

9,7 /10

Based on 9 977 published reviews

5 8 876 89% 4 845 8% 3 153 2% 2 55 1% 1 48 0%

Summary of reviews

The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.

Reviews 1, 2, 3 and 5 stars

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Jacques D.

Published on 24/12/2022 à 10h29

Excellent products, delivery in 3 days, perfect service, I recommend.

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Christie F.

Published on 23/12/2022 à 20h00

Always on top! A very wide choice and fast delivery!

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Estelle R.

Published on 23/12/2022 à 09h18

Fast and careful delivery! The order matches the photos. Correct price.

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Denis

Published on 23/12/2022 à 01h55

Simple and fast.

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Anthony T.

Published on 22/12/2022 à 22h48

Very good products purchased for a Christmas gift, always a lot of choice, I recommend this site with my eyes closed.

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Stéphanie M.

Published on 22/12/2022 à 18h40

It's a very professional and responsive team. Indeed, there was a problem with the delivery person, but they reacted as soon as I alerted them to the issue. I received my order on time, which was not guaranteed since we are a few days before Christmas. Very good seller, I highly recommend.

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Meaghan D.

Published on 22/12/2022 à 18h34

Unfortunately, the glass arrived broken.

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Response from rhumattitude.com Published on 01/01/1970

Thank you for your feedback. In this case, you need to let us know, and we will send you a brand new one ;) We sent you an email in this regard, don't hesitate to reply so we can correct this issue.

Martin N.

Published on 22/12/2022 à 11h17

Very large selection and good price. The packaging for shipping is impeccable.

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Mathieu G.

Published on 22/12/2022 à 00h44

The last scotch tasted thanks to the pods was excellent.

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Valerie

Published on 21/12/2022 à 19h08

Fast delivery and perfect commercial service.

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Response from rhumattitude.com Published on 01/01/1970

Thank you for your comment, but we do not understand: as a gift, you chose a 3 euro gift card, and we sent it to you by email on the day you placed your order. Maybe it's in your spam? We have resent the gift card. Furthermore, when there is a problem, do not hesitate to contact us immediately at [email protected] or at 01 75 51 46 19. We are happy to resolve it. The Rhum Attitude team.

Client

Published on 21/12/2022 à 18h35

Exceptional rums and very fast and careful delivery. It was perfect.

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Katia B.

Published on 21/12/2022 à 18h23

Perfect for delivery and products.

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Laurence

Published on 21/12/2022 à 14h22

Problem with the delivery and they were very professional, nothing to complain about. I recommend and thank you again for the follow-up.

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Jean L.

Published on 21/12/2022 à 09h57

Very good, I recommend.

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nenataglio

Published on 21/12/2022 à 07h30

Great catalogue and fast shipping. Very good!!

Charlotte N.

Published on 20/12/2022 à 20h35

Package very well packed and received quickly! Order of 2 rums, glass bottles intact.

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Client

Published on 20/12/2022 à 20h16

Store known by my son, a rum enthusiast. I regularly place orders for his birthday: he finds quality rums, varied origins; great competence of the sellers, fast, safe, and efficient delivery. Reference store.

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Jean-Philippe

Published on 20/12/2022 à 19h20

Excellent products and fast delivery.

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Anais M.

Published on 20/12/2022 à 18h59

I recommend with my eyes closed. Product conforms to the description, fast and incident-free delivery, really well packaged to protect the product. Very serious site. Top????

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Natalie M.

Published on 20/12/2022 à 18h50

Product itself was great. However, when I contacted them to enquire about the product and shipping, all was great and swift. But when my parcel arrived in Croatia, I was unable to get further info from the tracking link and the courier customer care was in French. I emailed them to help me locate it but to this day had no response. I spent a day trying to locate which local courier had it and then finally had to make a trip to the post office to collect. So was put off by their after care service. The product itself was well packaged. Perhaps, they should consider that international buyers are unable to reach their french courier postal should things go wrong,

Response from rhumattitude.com Published on 01/01/1970

Thank you for your order and your comment. We are really sorry we missed your e-mail that does never happen usually. We are glad the package arrived properly in the end. Regards Rhum Attitude Team

Published on 20/12/2022 à 18h44

After receiving my order, I discover that the miniatures are all plastic... really a shame especially for 50€ of purchase.

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Response from rhumattitude.com Published on 01/01/1970

Thank you for your order and your comment. We are sorry for this disappointment. It is difficult to overlook the explanations regarding the fact that the samples are in PET, however, one can be in a hurry or not see it, which is understandable. Each time you add a sample to your cart, it is written 'You have added one or more sample(s) to your cart: feel free to learn more about this offer.' with an invitation to click on 'Learn more.' And once in the cart, it is written 'You have at least one sample in your cart, feel free to learn more about this offer.' with the same 'Learn more.' button. Everything is explained. The PET (no breakage) preserves rum very well, just like glass, and has the advantage of avoiding breakage. Not all samples are in PET, however, the vintages or 'cask strength' are in glass but are 3 cl instead of 5: https://www.rhumattitude.com/format/sample-verre-3-cl/. You can absolutely retract and return the package. We have written you an email in this regard. The Rhum Attitude team.

Pascal H.

Published on 20/12/2022 à 18h27

Used to ordering on this site, perfect as usual ?? Amazing choice and top customer service. Great choice of samples, very practical for discovery... Warmly recommended??

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Audrey F.

Published on 20/12/2022 à 10h29

Very good experience and top customer service.

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Thomas S.

Published on 20/12/2022 à 09h11

Fast & efficient, nothing to complain about!

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Vincent B.

Published on 20/12/2022 à 08h02

Careful and fast delivery, always on top.

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Client

Published on 20/12/2022 à 06h47

Quality of references, availability, prices, follow-up, and speed of shipping.

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Sandra 1.

Published on 19/12/2022 à 21h02

Very serious company. Careful and fast shipping. Very commercial. Thank you!! Sandra

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Paméla B.

Published on 19/12/2022 à 20h29

I found on this site a rum that I had been looking for a long time, at a more than reasonable price, including shipping costs. I recommend.

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BREGERAS G.

Published on 19/12/2022 à 18h43

Services always perfect.

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Sébastien V.

Published on 18/12/2022 à 19h17

Top delivery, on time and well packaged. This rum was for a gift, I had the opportunity to taste it, nothing to say, just excellent!

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Isabelle

Published on 18/12/2022 à 09h09

Finally a serious company that is very easy to reach!!!! Thank you for your seriousness.

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BENE

Published on 18/12/2022 à 05h47

Quality product as described at a fair price. Fast and secure shipping. Thank you for your professionalism.

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pascal L.

Published on 18/12/2022 à 01h46

Very good first experience as the site is easy to use and delivery is quite fast.

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client(e)

Published on 17/12/2022 à 10h07

Fast and careful delivery. Sample conforms. I will order again without hesitation.

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Quentin

Published on 16/12/2022 à 18h08

No issues from start to finish. Small sample to taste offered which is nice.

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clch

Published on 15/12/2022 à 21h14

Really top quality products, fast and careful shipping, I recommend.

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Danielle D.

Published on 15/12/2022 à 20h04

5 stars for the efficiency of order processing, the speed of delivery, and the care taken in packaging. Very satisfactory visual aspect of the product. Reserved opinion for tasting as it is a gift for Christmas.

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Emilie N.

Published on 15/12/2022 à 18h22

Very disappointed, plastic bottle and gift box offered is just a vulgar organza bag, in short, very expensive.....

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Response from rhumattitude.com Published on 01/01/1970

Thank you for your feedback. We are sorry for this disappointment. Indeed, the 5 centiliter bottles that allow tasting the rums are in PET. Those of 3 centiliters (for the more expensive rums) are in glass. When you add a bottle to the cart, and in your cart, a message appears indicating 'You have added one or more sample(s) to your cart: feel free to learn more about this offer.' with a button 'Learn more.'. By clicking on this, everything is explained, with photos, including the photo of the bag if you do not take presentation boxes (which are paid). We sent you an email to propose solutions, do not hesitate to reply. The Rhum Attitude team.

bakker

Published on 15/12/2022 à 12h41

was opzoek naar een specifieke rum en heb deze gevonden bij Rhum Attitude. het bestellen ging makkelijk. de afhandeling van de order ging snel en ik heb het pakket snel en goed ontvangen.

Petr C.

Published on 15/12/2022 à 06h13

Everything was perfect, thank you.