The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
Very careful packaging, the bottles arrived quickly. I don't give 5 stars just because the 5cl miniatures are in standard plastic bottles made by Rhum Attitude and not in small glass bottles from the original brand. The rest was perfect.
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Response from rhumattitude.com
Thank you for your very helpful comment. We have received a few comments like yours from customers who did not notice that these are 'homemade' PET bottles. Everything is described on the site, especially by clicking on the orange 'i' to the left of 'Sample 5 cl', but it is entirely possible to overlook the information. Therefore, we will strengthen communication around this. In fact, very few 'miniatures' are available for import. If we were to sell glass miniatures, we might have 5% of the references available as samples. It is to provide the opportunity to taste all the rums (or almost) that we chose this option. The goal of the operation is more to 'let people taste' rather than to offer the possibility to collect.
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Mathieu
Rating: 5 out of 5
I order with complete confidence. Very serious and efficient site. Package well wrapped and I am kept informed throughout the preparation and shipping process. The possibility of having 5cl samples (and not 3 like masterofmalt) is a real plus. Very competitive shipping costs.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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David M.
Rating: 5 out of 5
Care and attention are visible upon receipt of the package. Deadlines perfectly respected. Neat packaging (important for bottles) and a small gift that is always nice to top it all off. Perfect!
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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Client M.
Rating: 5 out of 5
I bought a rum from 1985 (La Flibuste) as a birthday gift for my partner who was more than delighted! A very very good amber rum, quick delivery. Nothing to complain about, I recommend!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Manou
Rating: 5 out of 5
Very satisfied with my purchases, and with the speed at which my order was processed.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Maud
Rating: 5 out of 5
The service, communication, and products offered are all of high quality. There is nothing to complain about!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Deborah
Rating: 5 out of 5
A bit hesitant at first, but what a pleasant surprise. The packaging is beautiful and discovering these rums excites the taste buds... Very good.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Client
Rating: 4 out of 5
Good communication, fast delivery. Highly recommended!
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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Client
Rating: 5 out of 5
Everything is very good. When there is a problem, everything gets sorted out very quickly. We highly recommend.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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michel B.
Rating: 5 out of 5
Good tasting led by friendly and competent people.
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Response from rhumattitude.com
Thank you for this comment! We had a great evening in your company. Hope to see you soon for another session! Olivier, Corentin, Laurent
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Client
Rating: 5 out of 5
Quickly delivered and well packaged, plus the content is super good to taste with friends.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Mike
Rating: 5 out of 5
Great choice of rum. Fast and careful delivery. A site to keep in my favorites.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Marie-Jeanne B.
Rating: 5 out of 5
A lot of choices. Fast shipping. No problems. I recommend.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Titou
Rating: 2 out of 5
Order received two days late even though I paid an extra 12 for express shipping... 'Gift' packaging not great but everything else was perfect.
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Response from rhumattitude.com
Hello, Thank you for your very helpful comment. Regarding the delivery delay, I suggest you send me an email ([email protected]) with your order number. I will refund you the price difference with Colissimo. As for the gift wrapping (which we remind you is a free option, which is far from being the case on other sites), many people like it (orange tissue paper) but not everyone, so we are looking for other solutions. Please feel free to give us more information about what you did not like regarding this gift wrapping. I remain at your disposal. Best regards, Olivier, from the Rhum Attitude team.
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Ca
Rating: 4 out of 5
Very good products. Great diversity. The price is too high.
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Response from rhumattitude.com
Thank you for your feedback!
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Elzorro
Rating: 4 out of 5
Product as described, and good after-sales service, unfortunately a bit long delivery due to an error but it does not concern the seller.
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Response from rhumattitude.com
Thank you for your feedback!
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Manu B.
Rating: 5 out of 5
Fast, efficient, very high-quality packaging. In short, a service we love!!!
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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Carole
Rating: 4 out of 5
After my first order, I would have given 5! Because the products offered are numerous, the site is very well done and the after-sales service is top-notch!! That's why I recommended on the site without thinking twice... And I bought a bottle for 167€ but realized it was offered 26€ cheaper elsewhere... After the delivery was super fast and careful, really nothing to complain about there. I will pay attention to the price next time and if it's really more interesting elsewhere, I will still try another site... After the small bottle system is great, I took quite a few to taste! I highly recommend the site.
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Response from rhumattitude.com
Hello and thank you for your comment! Regarding prices, we frequently monitor our competitors to maintain prices that are both competitive and consistent with our purchasing costs, so that the company can develop normally and healthily. If a competitor occasionally undercuts prices, it is either because they have managed to source cheaper than us: we are sometimes much cheaper than others on certain items for the same reason, and it's great for our customers if we can pass on these attractive prices to them. Or it is to gain recognition. As far as we are concerned, we prefer to gain recognition through the quality of the services we provide.
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husser C.
Rating: 5 out of 5
Speed, quality of service, and very well packaged, I recommend.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Marie M.
Rating: 5 out of 5
Very varied and interesting choice of rum. Very rich explanations. Kindness and availability of the hosts. In short, a real success!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Bruno -.
Rating: 5 out of 5
The advice on the site is excellent. I see only one flaw: the ergonomics of the website. Well done, keep it up!
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Response from rhumattitude.com
Thank you for your feedback!
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Fred
Rating: 5 out of 5
No issues, very fast delivery... and compliant.
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Response from rhumattitude.com
Thank you for your review!
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Client Z.
Rating: 4 out of 5
I was surprised by the speed of shipping my package, the explanations accompanying the rums... Pros!
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Response from rhumattitude.com
Thank you for your review!
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Floriane
Rating: 5 out of 5
A very good site, the order tracking is perfect. Always nice gifts to give.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Client
Rating: 5 out of 5
Information, advice, and after-sales service: everything is great!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Fred 7.
Rating: 5 out of 5
Delighted to have found the product I was looking for. Unique choice. Couldn't find better. Moreover, the product I discovered is exceptional. Thank you.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Labat V.
Rating: 5 out of 5
Fast shipping and very well packaged. Moreover, it was for a gift. When I say fast, it didn't take a week; let's say from Monday to Friday. I recommend. However, we didn't have the opportunity to taste the rum! It wasn't the right time. So, we can't say anything about the product and we haven't had any feedback to date. It's too recent.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Eugénie
Rating: 5 out of 5
This concept is a very good idea. Instead of buying whole bottles of 70cl whose tastes we don't know in advance, the box system with 6 quality rums is a very good compromise! I ordered a box for my friend's birthday and it had the desired effect! The delivery was very fast, even after changing the delivery method at the last minute, the package arrived well in time! Thank you again!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our website!
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BeWe
Rating: 5 out of 5
Diversity of rums, delivery as promised and fast, careful packaging (no breakage, which is important when waiting for your delivery!!!) I recommend.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Camille R.
Rating: 5 out of 5
No issues. Impeccable delivery and top-notch customer service!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Hôtel C.
Rating: 4 out of 5
Clear site, perfect invoice and delivery tracking, fast delivery, no problems.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Benjamin B.
Rating: 5 out of 5
Wide choice, fair prices, good tracking, fast delivery thank you and good continuation.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Guillaume
Rating: 5 out of 5
Excellent advice and delivery service....
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Ludo
Rating: 4 out of 5
Very good, good experience.
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Response from rhumattitude.com
Thank you for your feedback!
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Jeff
Rating: 5 out of 5
Order shipped quickly in a very serious package. The reviews are very good advice and guide choices well for a novice. Great discovery (2nd order, about a dozen bottles in total).
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Séverin
Rating: 4 out of 5
The system is simple: you taste lots of rums. And good rums. This leads to great discoveries for the taste buds, accompanied by the CV of the rum in question (history, production, tasting advice), which makes it even more accessible, and that's a good thing.
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Response from rhumattitude.com
Thank you for your feedback!
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Client
Rating: 4 out of 5
The formula is excellent, allowing you to test different rums, taste and compare before perhaps choosing bottles. Well done! To improve further, it would be interesting to add detailed descriptions of the aromas, specifics, and character, to allow for a more informed choice.
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Response from rhumattitude.com
Thank you for your feedback!
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Claire
Rating: 5 out of 5
The Rhum Attitude boxes are highly recommended. The variety and quality of the rums are perfect. It's a nice gift for rum lovers. The customer service is attentive, everything is perfect!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Henri
Rating: 5 out of 5
It's a good formula to discover very good rums.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Gilles
Rating: 5 out of 5
Nice gift, beautiful design, more for connoisseurs, very good rum.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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