English 
M
Rating: 5 out of 5
I am satisfied to have ordered from Rhum attitude
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Customer reviews of rhumattitude.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 977 published reviews
Summary of reviews
The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
Reviews 1, 2 and 5 stars
Reset filtersT
Rating: 5 out of 5
Perfect!
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C
Rating: 5 out of 5
Very fast delivery, well packaged parcel. All good. Thank you!
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C
Rating: 5 out of 5
Very fast shipping with very sturdy packaging, everything arrived in perfect condition.
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G
Rating: 5 out of 5
Carefully packaged, fast shipping, appreciated dealing with professionals, top
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M
Rating: 5 out of 5
I am satisfied, that was the last bottle of the TOUCAN brand for the collection
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M
Rating: 5 out of 5
Hyper reactive and fast to deliver
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X
Rating: 5 out of 5
Despite an order during the company's relocation, the promised deadlines were met, and the communication and responsiveness were very good. The fact that samples are offered is very interesting.
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A
Rating: 5 out of 5
great as usual.
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E
Rating: 1 out of 5
I was expecting to receive original Don Papa bottles like the 75cl one, but here I got a plastic bottle with a label stuck on it, too expensive for what it is. A real disappointment.
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Response from rhumattitude.com
Thank you again for your order.
Regarding the samples, they are not miniatures.
Everything is explained when you add one to your cart.
There is also a recap button in your cart.
Click on "learn more" and everything is explained: https://www.rhumattitude.com/nos-echantillons-de-5-cl-vous-permettent-de-composer-votre-box-sur-mesure/
The purpose of these samples is only to taste because the corresponding miniatures simply do not exist.
We sent you a commercial proposal by email on August 3rd to address this legitimate disappointment if you hadn't seen all of this. Don't hesitate to reply to us.
The Rhum Attitude team
Regarding the samples, they are not miniatures.
Everything is explained when you add one to your cart.
There is also a recap button in your cart.
Click on "learn more" and everything is explained: https://www.rhumattitude.com/nos-echantillons-de-5-cl-vous-permettent-de-composer-votre-box-sur-mesure/
The purpose of these samples is only to taste because the corresponding miniatures simply do not exist.
We sent you a commercial proposal by email on August 3rd to address this legitimate disappointment if you hadn't seen all of this. Don't hesitate to reply to us.
The Rhum Attitude team
N
Rating: 5 out of 5
Perfect from start to delivery
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T
Rating: 5 out of 5
impressive choice and fast delivery, thank you
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C
Rating: 5 out of 5
Top
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C
Rating: 5 out of 5
Package received quickly and carefully wrapped
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C
Rating: 5 out of 5
Perfect as always
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P
Rating: 5 out of 5
Quick and nicely packaged. huge plus that you get a little gift with each order. Took the wrong one though but that's my own fault. :)
C
Rating: 5 out of 5
Great attention to my order. Very very nice customer service. Thank you !
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R
Rating: 5 out of 5
A bit of difficulty with package reception due to the carrier, but package received intact. Quality product, very good rum.
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A
Rating: 1 out of 5
I was supposed to receive a sample chosen during the order. Nothing in the delivery
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Response from rhumattitude.com
It is possible that the option you chose was mistakenly modified during a change in pricing tier, for example.
Following your completely legitimate feedback, we sent you an email to make a commercial proposal to which you responded positively.
The Rhum Attitude team
Following your completely legitimate feedback, we sent you an email to make a commercial proposal to which you responded positively.
The Rhum Attitude team
J
Rating: 5 out of 5
package compliant and received on time
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A
Rating: 5 out of 5
Satisfied with the site However, I appreciate the Eminente rum less Tastes and colors
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L
Rating: 5 out of 5
My order arrived quickly. I had a problem with the delivery. However, the customer service was very responsive and we were able to locate the package without any issues.
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D
Rating: 5 out of 5
Order and delivery are excellent and very fast
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E
Rating: 5 out of 5
Order received quickly. Well packaged. Serious site
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P
Rating: 5 out of 5
Product received without damage as it was well packaged.
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R
Rating: 5 out of 5
Wide range of offers, good quality products. However, the sender must specify the obligations of the carrier.
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A
Rating: 5 out of 5
Very happy with my purchase, it arrived in less than forty-eight hours and the rum is very good, perfect!!
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G
Rating: 5 out of 5
Fast, quality packaging and very responsive customer service.
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J
Rating: 5 out of 5
Large range, fast delivery. Thank you.
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J
Rating: 5 out of 5
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J
Rating: 5 out of 5
Fast service, compliant products and well packaged... Magnificent!
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M
Rating: 5 out of 5
Impeccable delivery and content very appreciated by the recipient
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R
Rating: 5 out of 5
perfect service! friendly help with problems, great rhums! i'd order there all the time!!
I
Rating: 5 out of 5
Very good
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S
Rating: 1 out of 5
I wanted a sample with my bottle and not a gift voucher, I sent a message to change that as soon as I saw the order and it remained unanswered so I'm not happy
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Response from rhumattitude.com
Hello,
thank you for your order and your feedback.
We cannot find any trace of your message, how did you send it? It may be a handling error on our part. We make sure to respond to every message.
It is possible that you initially chose a sample and that the offered product reset (this can happen when changing price tiers after modifying the cart, for example). We have planned to remedy this with a specific alert.
In any case, I suggest either visiting our shop in Brussels to take a sample of one of our barrels, or using your voucher of 3 to 10 euros so that you can take a corresponding one during your next order.
thank you for your order and your feedback.
We cannot find any trace of your message, how did you send it? It may be a handling error on our part. We make sure to respond to every message.
It is possible that you initially chose a sample and that the offered product reset (this can happen when changing price tiers after modifying the cart, for example). We have planned to remedy this with a specific alert.
In any case, I suggest either visiting our shop in Brussels to take a sample of one of our barrels, or using your voucher of 3 to 10 euros so that you can take a corresponding one during your next order.
A
Rating: 5 out of 5
Excellent rum, really very spicy, well received thank you, the taste is slightly different from the straight and barrel number 111 from 2020 but it's top
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P
Rating: 5 out of 5
Order received well, as usual. Thank you
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M
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Impeccable, fast and careful delivery. I recommend the site, many references and perfect service.
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A
Rating: 5 out of 5
Wide selection of different rums at very competitive prices and express delivery, I recommend!!!
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