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P
Rating: 5 out of 5
Impeccable reception, fast shipping, you can trust with your eyes closed.
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Customer reviews of rhumattitude.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 977 published reviews
Summary of reviews
The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
Reviews 1, 2 and 5 stars
Reset filtersR
Rating: 5 out of 5
Delivery in two days, very well packaged and protected.
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V
Rating: 5 out of 5
Top products, serious and very careful packaging as with every order, well done to the team!
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M
Rating: 5 out of 5
Excellent. Very good advice. Ultra responsive customer service easily reachable and accommodating. The customer experience is really top-notch. An e-shop that I enjoy using. I highly recommend!
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J
Rating: 5 out of 5
Perfect packaging, well protected
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N
Rating: 5 out of 5
Always satisfied with their services even if it's the carrier that makes mistakes, it's always nice to order with you, keep it up.
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D
Rating: 5 out of 5
Fast shipping! Friendly guys! Great Deals
F
Rating: 5 out of 5
Express shipping, received before the expected date, perfect. Bottle well protected.
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C
Rating: 5 out of 5
Perfect as always
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M
Rating: 5 out of 5
Nothing to complain about, everything is perfect and fast!
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D
Rating: 5 out of 5
Choice, seriousness, competence, in short, everything that makes the quality of a company. Fast and careful shipping.
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R
Rating: 5 out of 5
I was helped with specific delivery requests by the Rhum Attitude team and everything went perfectly with delivery/ collection. Excellent service from the team and an incredible selection of rum. Would like to pay a visit to the shop if I'm ever in Brussels!
A
Rating: 5 out of 5
Perfect: A wide choice. Fast shipping.
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S
Rating: 5 out of 5
Very fast and very competent collaborators, well done
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F
Rating: 1 out of 5
I ordered a rather expensive bottle of rum as I regularly do with you to give to a friend. It was never delivered. We provided the requested documents and now I am being asked to file a complaint against La Poste, which I will not do. I don't see why I should go through this process. You guarantee delivery against signature and tracking. It is rather against you that I should file a complaint if I had to do anything. I prefer to never order again and I am very disappointed.
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Response from rhumattitude.com
Thank you for your order and your opinion. As we indicated, the Chronopost procedure requires filing a complaint online to be reimbursed (due to numerous abuses in the past). It is quite quick and necessary otherwise we are not reimbursed. This condition for reimbursement is indicated in the terms and conditions on our site. Chronopost practices this with all websites, so you would have had the same difficulty elsewhere. Once we have the receipt of this complaint, we will immediately refund you or send you a new package. It is not too late. Thank you for your understanding. The Rhum Attitude team
C
Rating: 5 out of 5
It's a safe bet, good tasting ??
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A
Rating: 5 out of 5
Perfect!!!
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L
Rating: 5 out of 5
First order very satisfactory. The package is well packaged, the bottles well protected, just waiting to taste.
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B
Rating: 5 out of 5
On-time delivery of a perfectly packaged product
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F
Rating: 5 out of 5
Several orders placed and always perfectly cared for. Thank you ??
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A
Rating: 5 out of 5
Very serious site, good advice, fast delivery.
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C
Rating: 5 out of 5
Satisfied, compliant with the order, delivery time respected and well packaged.
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J
Rating: 5 out of 5
Perfect, simply
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B
Rating: 5 out of 5
The buying experience was excellent. The site is well laid out with good description, staff comments and users reviews. Easy to navigate and purchase. Quickly sent tracking information and this was accurate and items arrived quickly. The bottles were very well packed and enjoyed :)
M
Rating: 5 out of 5
I had a problem with deliveries. The after-sales service remained available and active until the end to correct it! Thank you to them
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Response from rhumattitude.com
Hello, You indicated to the delivery person to place the package in a safe place (behind a door). The recourse in case of disappearance of the package, under these conditions, is difficult. We have made a complaint and are waiting for a response but it is indeed a bit long. We regularly follow up and will keep you informed as soon as we have news. The Rhum Attitude team
O
Rating: 5 out of 5
Fast and serious. Good choice of bottles. To recommend.
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P
Rating: 5 out of 5
Super fast delivery, well protected package, I loved the choice of the large bottle and the mini 5 Cls bottle for tasting, it allows for trials at a lower price and without risk.
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V
Rating: 5 out of 5
Very good, varied
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M
Rating: 5 out of 5
Excellent products, carefully packaged
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S
Rating: 5 out of 5
Top as usual ??
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K
Rating: 5 out of 5
Excellent experience!!!! Super responsive and very nice managers!!!!!
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B
Rating: 5 out of 5
Super fast shipping, super product.
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M
Rating: 5 out of 5
Order and reception impeccable
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A
Rating: 5 out of 5
A rum I had trouble finding and well I found it on Rhum Attitude
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T
Rating: 5 out of 5
Fast shipping, impeccable packaging (bottles very well protected). Very wide range of rums, in short, I recommend.
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D
Rating: 5 out of 5
Very good, perfect packaging.
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J
Rating: 5 out of 5
Very large choice at the best price, and a top delivery service ??
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E
Rating: 5 out of 5
Very satisfied with the product
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C
Rating: 5 out of 5
I correct my comment, because Rhum Attitude reacted positively and resent my order, do not hesitate to contact them for an order, the best for me remains the relay point. I was able to taste the rum, excellent in addition :) I recommend and I know how to receive my order in good conditions now. Thank you to the team.
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Response from rhumattitude.com
Thank you for your order and your feedback. We have sent tens of thousands of packages in the past and have never left a customer in this situation. You contacted us a little over a week ago to report a package marked as delivered that you did not receive. We have initiated a dispute procedure that should be resolved soon. This all takes a bit of time, but there is no reason you should not be refunded, or alternatively, that we do not send you a new package. We will get back to you as soon as we have a response from the carrier. The Rhum Attitude team
G
Rating: 5 out of 5
Great selection of rums. Very fast shipping. The bottles are very well protected in reinforced cardboard.
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