The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
14: Quality products, honest and more than correct service. I found my supplier and I wouldn't change it for anything in the world.
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15: Thank you for your comment and Merry Christmas from the whole team!
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Anthony D.
Rating: 5 out of 5
16: Order processing and shipping in record time
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17: Thank you for your comment and Merry Christmas from the whole team!
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Louise
Rating: 3 out of 5
18: Very small bottles, for a gift it feels a bit like free goodies and a bit stingy. So, I ultimately didn't give it out of embarrassment.
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Response from rhumattitude.com
19: Thank you for your comment. We are sorry for this disappointment. However, it is clearly stated on the presentation page of the box of the month (it's even in the first sentence) that these are 5 centiliter bottles, which is actually sufficient to taste several. So you received, with the bonus rum of December, a box of 5 bottles x 5 centiliters = 25 cl, along with the tasting booklet. The goal is to discover different styles of rum. If you want quantity, you need to look for bottles (and we have plenty on our site) but that's not the same spirit. Don't forget that it is always possible to retract and return your package for a refund. The Rhum Attitude team wishes you happy holidays!
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NICOLAS
Rating: 5 out of 5
20: Good packaging and fast delivery!
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21: Thank you for your comment. The Rhum Attitude team wishes you happy holidays!
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Melle F.
Rating: 5 out of 5
22: Excellent service! A small issue with a stock shortage but a gentleman of incredible kindness called me back to advise me and offer me another bottle of rum! He took my delivery requirements into account! Very helpful and very patient! The purchased gift box was superb! Super classy! The person I gave it to was absolutely delighted! I recommend them rather 10 times than once! Really!
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Response from rhumattitude.com
Thank you for your comment. The Rhum Attitude team wishes you happy end-of-year holidays!
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Antoine C.
Rating: 5 out of 5
24: Very satisfactory.
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25: Thank you for your comment. The Rhum Attitude team wishes you happy holidays!
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Alexandre
Rating: 5 out of 5
26: Product delivered quickly, careful package, I recommend!
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Response from rhumattitude.com
Thank you for your comment. The Rhum Attitude team wishes you happy end-of-year holidays!
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daniel
Rating: 5 out of 5
28: Packaging suitable for the transported goods
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Response from rhumattitude.com
Thank you for your comment. The Rhum Attitude team wishes you happy end-of-year holidays!
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Adina D.
Rating: 4 out of 5
30: The only downside is the colissimo service where the delivery person refused to open the package in his presence. Since it is a fragile product (glasses), this should be mandatory.
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Response from rhumattitude.com
31: Thank you for your comment. Yes, you are right, it is a problem often encountered. In case of breakage, you need to take photos of the package with the broken bottle(s) inside and contact us immediately so we can take the necessary steps. The Rhum Attitude team wishes you happy holidays!
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Jérôme H.
Rating: 5 out of 5
32: Perfect, communication, shipping... I recommend
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33: Thank you for your comment. The Rhum Attitude team wishes you happy holidays!
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Cécile B.
Rating: 5 out of 5
34: Thank you for your professionalism! Package arrived on time. Response to email in less than two hours! Bravo and happy holidays
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35: Thank you for your comment. The Rhum Attitude team wishes you happy holidays!
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Coirazza
Rating: 3 out of 5
36: No problem with the packaging and the product... The only disappointment was the delay... It was stated as 4 working days and it took 6. Since it was an advent calendar, and I received it late, we were quite disappointed.
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Response from rhumattitude.com
37: Thank you for your comment! We have 100% control over the shipping day: you placed an order on Friday evening, it was shipped Monday morning. For the rest, we entrust the packages to well-known carriers that all e-commerce sites use (colissimo, chronopost, mondial relay...) and we cannot do otherwise. In case of carrier delay, just send us a little email to let us know and we will make a commercial gesture. And if it's really too late (birthday passed, Christmas passed for example) we will bring it back at our expense and refund you.
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Erica R.
Rating: 5 out of 5
38: Fast delivery, careful packaging, I recommend!
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39: Thank you for your comment. The Rhum Attitude team wishes you happy holidays!
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Isabelle
Rating: 5 out of 5
40: Always fair prices. A responsive customer service. Products well packaged and protected. No delivery issues. I recommend.
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Response from rhumattitude.com
Thank you for your comment. The Rhum Attitude team wishes you happy holidays!
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Monsieur L.
Rating: 5 out of 5
42: Order prepared, shipped and delivered within the announced time, very careful packaging.
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Response from rhumattitude.com
Thank you for your comment. The Rhum Attitude team wishes you happy holidays!
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stephane D.
Rating: 5 out of 5
44: Everything is perfect
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45: Thank you for your comment. The Rhum Attitude team wishes you happy holidays!
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Marina C.
Rating: 5 out of 5
46: I thank the whole Rhum Attitude team! The customer service is quick. Exceptional care for customers! I will definitely return. I am very happy.
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Response from rhumattitude.com
Thank you for your comment. The Rhum Attitude team wishes you happy end-of-year holidays!
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CARLIER D.
Rating: 4 out of 5
48: The evening organized to discover new products is a very good idea for rum lovers, a few small things to add to the site, like printing an invitation card to print when it is a gift, thank you
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Response from rhumattitude.com
Thank you for your comment. We take note of the suggestion for the gift card to be printed on the tasting evening page (we did it for this month's box). We will certainly do that after the Christmas rush. We will be happy to welcome you at the end of January! In the meantime, have a great holiday season.
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Cyrille L.
Rating: 5 out of 5
Fast reception. Delighted!
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Response from rhumattitude.com
Thank you for your comment. The Rhum Attitude team wishes you happy end-of-year holidays!
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Fred
Rating: 5 out of 5
Service and delivery top-notch as always.
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Response from rhumattitude.com
Thank you for your comment. The Rhum Attitude team wishes you happy end-of-year holidays!
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Lisa
Rating: 3 out of 5
Shipping and reception went well but shipping costs are very high...
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Response from rhumattitude.com
Hello, Thank you for your comment. The bottles are heavy, which is why shipping costs are higher than for other types of goods. Furthermore, delivery to Belgium (the destination country of your order) costs us more than for France. However, overall we are very competitive compared to the prices charged by the competition, which we check regularly. A few additional clarifications: a) we do not make a profit on shipping costs, quite the opposite. With Colissimo for example (the carrier you chose), we pay a bit more than what we charge the customer. b) for Belgium, we offer free shipping just like for France starting from 140 euros. c) we offer a Mondial Relay delivery, including for Belgium, which is cheaper than home delivery. We wish you happy holidays. The Rhum Attitude team
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Emily
Rating: 5 out of 5
Super fast shipping, reliable site
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Response from rhumattitude.com
Thank you for your comment. We wish you happy holidays!
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Francisco G.
Rating: 5 out of 5
A small issue with product inversion that was quickly addressed. Human error is proof that they are human.
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Response from rhumattitude.com
Thank you for your comment. Yes, an inversion is very rare because we are vigilant, but it happened to you! It's our worst nightmare because it's complicated to resolve and painful for our customers (to retrieve the 2 packages and send each to the correct address), but it's done. We thank you again for your understanding and wish you happy holidays!
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J.
Rating: 5 out of 5
A problem at the time of delivery, fortunately professionalism and responsiveness were present! Thank you again to RhumAttitude!
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Response from rhumattitude.com
Thank you for your comment. We wish you happy holidays!
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Benoît F.
Rating: 5 out of 5
Top-notch, fast delivery and well-packaged product!
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Response from rhumattitude.com
Thank you for your comment. We wish you happy holidays!
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Julien L.
Rating: 5 out of 5
Very satisfied! An error on my order due to a computer issue. As soon as I received my email, I was immediately called back and the problem was resolved in 5 minutes. Thank you for your professionalism! I recommend and will gladly order again.
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Response from rhumattitude.com
Thank you for your comment. We wish you happy holidays!
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Eric P.
Rating: 5 out of 5
Careful packaging, speed, PERFECT!!!!
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Response from rhumattitude.com
Thank you for your comment. We wish you a happy holiday season!
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MARTINE L.
Rating: 5 out of 5
Very good site. Fast delivery.. I recommend this site
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Response from rhumattitude.com
Thank you for your comment. We wish you happy holidays!
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Karine
Rating: 5 out of 5
Original high-quality advent calendar. Very classy box. 72-hour delivery. I recommend this seller. Absolute trust.
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Response from rhumattitude.com
Thank you for your comment. We wish you happy holidays!
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Vanessa
Rating: 5 out of 5
As always, delivery is fast and careful. I find the idea of being able to buy samples to discover your rums superb. Thank you for your seriousness and the quality of your products.
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Response from rhumattitude.com
Thank you for your comment. We wish you happy holidays!
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Muriel B.
Rating: 4 out of 5
The package arrived without any issues and on time.
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Response from rhumattitude.com
Thank you for your comment. We wish you happy holidays!
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Jocelyne B.
Rating: 5 out of 5
Fast delivery, careful, good product, excellence in every way
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Thank you for your comment. We wish you happy holidays!
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Emilie
Rating: 5 out of 5
Perfect and fast
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Thank you for your comment. We wish you happy holidays!
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Nicolas B.
Rating: 5 out of 5
Delivery on time, perfect.
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Thank you for your comment. We wish you happy holidays!
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Marie-Line L.
Rating: 5 out of 5
Very good products on this site and the packaging was very well done so no breakage upon arrival.
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Response from rhumattitude.com
Thank you for your comment. We wish you happy holidays!
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Annick
Rating: 5 out of 5
Very fast delivery, I am very satisfied with the service. I recommend this site.
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Response from rhumattitude.com
Thank you for your comment. We wish you happy end-of-year holidays!
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ANAIS R.
Rating: 5 out of 5
I ordered the advent calendar for my rum-loving partner, received quickly in a nice little gift package with a personalized card, he is very happy!
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Thank you for your comment!
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Nadia B.
Rating: 5 out of 5
Fast delivery and excellent products.
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Thank you for your comment!
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Client
Rating: 5 out of 5
A great variety of rum, always delivered quickly with quality packaging. Top-notch!!!
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Response from rhumattitude.com
Thank you for your comment!
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Helene V.
Rating: 5 out of 5
Very good advice and attentive. I recommend.
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Response from rhumattitude.com
Thank you for your comment!
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