The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
Order delivered on time, super packaging and very well protected
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alexandre S.
Rating: 5 out of 5
Perfect, fast delivery and well-packaged order. I order regularly and am never disappointed. Thank you RhumAttitude
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Mme P.
Rating: 5 out of 5
Perfect, everything arrived perfectly.
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yoyo_madinina
Rating: 5 out of 5
Everything went very well, from ordering to receiving.
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Mme E.
Rating: 5 out of 5
Great, very good product.
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Pascale H.
Rating: 5 out of 5
No issues, everything was as expected.
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Solene C.
Rating: 5 out of 5
Very attentive person, just a bit disappointed by the gift announcement and the reality. Would recommend.
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Thank you for your comment! Feel free to write to us to tell us more about the perception gap. We take all feedback into account to improve our services.
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Laurent F.
Rating: 5 out of 5
Perfect order. Tracking okay and quality packaging! Thank you.
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kormok
Rating: 5 out of 5
Always top-notch.
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Jbm
Rating: 4 out of 5
I recommend... And so I reorder... ??
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Thank you for your comment, and your orders!
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Jean N.
Rating: 5 out of 5
Really very satisfied with the after-sales service, very helpful and very serious, nothing to say except maybe see you soon and have a great end of year celebration.
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Thank you for your comment! Happy holidays to you too.
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Jessica
Rating: 5 out of 5
Fast and efficient, I recommend.
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Adeline
Rating: 5 out of 5
Very fast shipping to the pickup point, bottles very well protected.
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JACQUES F.
Rating: 5 out of 5
SUPER! Timelines and package perfect. But it's a gift, so I haven't tasted it. But given the recipient's discerning palate, I have no doubt about the content.
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Viviane M.
Rating: 5 out of 5
Fast delivery, well-packaged product, beautiful product.
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YVON
Rating: 4 out of 5
Pleasant rum without being too sweet.
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Pixsoume
Rating: 5 out of 5
Fast and serious service.
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catherine L.
Rating: 5 out of 5
Perfect, very fast delivery.
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togari14
Rating: 5 out of 5
Excellent service! Delivery time respected, goods well packaged, fair prices, in short, I recommend this site!????
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Julien
Rating: 4 out of 5
Choice, products, site, service, and speed impeccable. One small downside, however: the email asking to open the package upon delivery under penalty of not being able to get a refund if there is a problem. Indeed, it is IMPOSSIBLE to open a package when picking it up at a relay point, and you should know that.
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Response from rhumattitude.com
Hello, Thank you for your comment. No, the pickup points should theoretically accept that we check before signing. But it is true that many refuse, and this is a general problem for e-commerce that is unsolvable. We are working on the subject. Regarding the rare occasions when there is damage and this verification was impossible, we still take the necessary steps, especially if there are photos and if we can see that the customer is acting in good faith. Best regards, The Rhum Attitude team
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Marc O.
Rating: 5 out of 5
Very large selection of rum. Delivery time respected. Safe packaging. And always a charming attention for the customer. I recommend Rhum Attitude.
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DjoC
Rating: 5 out of 5
Very meticulous and very human customer service. Whether it's in advising on bottles, packaging them, or the phone call made to ensure the correct shipping address. I recommend with my eyes closed.
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Louise
Rating: 5 out of 5
Excellent, attentive people, responsive and very pleasant! A very interesting range of products!!! I highly recommend :)
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Thank you very much for this appreciation and see you soon on our site!
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Marie
Rating: 5 out of 5
Very good, no issues.
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Thank you very much for this appreciation and see you soon on our site!
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gianfranco
Rating: 5 out of 5
I discovered Charette's 'Vanillé' this summer thanks to a French nephew. The product is excellent. The relationship with Rhum Attitude is perfect: kindness and speed. I will try to sell some bottles for you in Sardinia. Merry Christmas and Happy New Year to you. Gianfranco
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Response from rhumattitude.com
Thank you Gianfranco for your appreciation. Merry Christmas to you too!
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yoyo_madinina
Rating: 5 out of 5
Top service. I particularly appreciate the possibility of buying a sample of almost all the bottles.
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Thank you very much for this appreciation and see you soon on our site!
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Céline R.
Rating: 5 out of 5
I highly recommend the shop. I am always satisfied with my orders. Very pleasant and responsive team in case of questions.
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Thank you very much for this appreciation and see you soon on our site!
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Regis E.
Rating: 5 out of 5
Ultra-fast, personalized support (notifying me of a packaging change, on a holiday!), secure shipping and packaging. And always a great selection and very interesting prices.
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Thank you very much for this appreciation and see you soon on our site!
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Catherine
Rating: 5 out of 5
Very serious. Product received very quickly. I recommend without any problem!!!!??
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Céline L.
Rating: 5 out of 5
Everything went very well. No surprises! I recommend without any problem.
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Thank you very much for this appreciation and see you soon on our site!
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NICOLAS A.
Rating: 5 out of 5
Respect for deadlines and well-protected bottle.
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Thank you very much for this appreciation and see you soon on our site!
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bruno S.
Rating: 4 out of 5
Good, product as described, timely delivery, I recommend.
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Michele
Rating: 5 out of 5
Everything was perfect. Arrived on time. Top packaging.
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Thank you very much for this appreciation and see you soon on our site!
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Nicolas N.
Rating: 5 out of 5
Very fast, nothing to say.
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Thank you very much for this appreciation and see you soon on our site!
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Stephanie L.
Rating: 5 out of 5
Fast and careful delivery.
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Thank you very much for this appreciation and see you soon on our site!
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Olivier G.
Rating: 5 out of 5
A fan of Chamarel rums after a trip and a visit to the distillery in Mauritius, delighted to find the product on the Rhum Attitude site. Packaging, delivery times, and delivery were done properly. A specialized merchant site to recommend!
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Thank you very much for this appreciation and see you soon on our site!
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Floriane G.
Rating: 4 out of 5
I loved the customizable gift boxes. Too bad mine arrived with a stain. But I would definitely recommend again.
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Response from rhumattitude.com
Thank you very much for your comment. I contacted you following this, but it was too late (gift). Please do not hesitate to reach out to us immediately when there is an anomaly so that we can correct it. In this case, we can for example resend a package right away via express delivery, it takes 24 hours. See you soon on our website!
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philylo
Rating: 5 out of 5
Excellent transaction. Easy ordering on the site. Very fast shipping and perfect packaging. Thank you.
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Thank you very much for this appreciation and see you soon on our site!
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Seb B.
Rating: 5 out of 5
Perfect in every way. More than ten orders to my credit and never any problems. Keep it up!
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Response from rhumattitude.com
Thank you very much for this appreciation and your loyalty!
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