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S
Rating: 5 out of 5
Top as usual ??
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Customer reviews of rhumattitude.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 977 published reviews
Summary of reviews
The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
Reviews 1, 3, 4 and 5 stars
Reset filtersK
Rating: 5 out of 5
Excellent experience!!!! Super responsive and very nice managers!!!!!
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B
Rating: 5 out of 5
Super fast shipping, super product.
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M
Rating: 5 out of 5
Order and reception impeccable
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A
Rating: 5 out of 5
A rum I had trouble finding and well I found it on Rhum Attitude
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T
Rating: 5 out of 5
Fast shipping, impeccable packaging (bottles very well protected). Very wide range of rums, in short, I recommend.
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D
Rating: 5 out of 5
Very good, perfect packaging.
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J
Rating: 5 out of 5
Very large choice at the best price, and a top delivery service ??
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S
Rating: 4 out of 5
The bottles arrived quickly, well packaged and in good condition. So why 4 and not 5? The gift wrapping and the card are totally unworthy. Already a bottle at 30 euros in its cardboard box with gift paper, impeccable, but then why do the two bottles at more than 200 euros each arrive in a vulgar red bag tied with a piece of shapeless raffia, not even in their boxes, as for the gift card, I would have done better with my printer. Taking these two 'gifts' as a commercial argument removes credibility. If we do it, we do it well.
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Response from rhumattitude.com
Thank you for your order and your opinion. Although 'offered', the gift wrappings must arrive in good condition, you are absolutely right. We strive to continuously improve our processes and we take feedback from our customers into account. We have exchanged with you since your review and sent you a voucher as a commercial gesture. The Rhum Attitude team
E
Rating: 5 out of 5
Very satisfied with the product
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M
Rating: 4 out of 5
?For years, I have been ordering from them... Unfortunately, prices change too often. The service is perfect, only one error in 6 years on an order. One phone call and the error was corrected in a week by a pleasant gentleman. I love ordering from them for my husband. BRAVO Rhum Attitude, keep it up.
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C
Rating: 5 out of 5
I correct my comment, because Rhum Attitude reacted positively and resent my order, do not hesitate to contact them for an order, the best for me remains the relay point. I was able to taste the rum, excellent in addition :) I recommend and I know how to receive my order in good conditions now. Thank you to the team.
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Response from rhumattitude.com
Thank you for your order and your feedback. We have sent tens of thousands of packages in the past and have never left a customer in this situation. You contacted us a little over a week ago to report a package marked as delivered that you did not receive. We have initiated a dispute procedure that should be resolved soon. This all takes a bit of time, but there is no reason you should not be refunded, or alternatively, that we do not send you a new package. We will get back to you as soon as we have a response from the carrier. The Rhum Attitude team
G
Rating: 5 out of 5
Great selection of rums. Very fast shipping. The bottles are very well protected in reinforced cardboard.
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M
Rating: 5 out of 5
This is the second time I order this Mexican rum, quick delivery and thank you for the sample.
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D
Rating: 5 out of 5
Website offering a wide variety of rums, for a good quality-price ratio. I commend the excellent communication from the sellers in case of missing items on an order. Keep it up! I recommend this site.
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E
Rating: 1 out of 5
I did not receive my order
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Response from rhumattitude.com
Thank you for your order. You contacted us on Friday, January 31, to report the issue, as the package has been marked 'delivered' since January 23. We immediately filed a complaint with the carrier. It takes a little time for them to respond and locate the package if necessary. We will get back to you as soon as we have their response. The Rhum Attitude team
S
Rating: 5 out of 5
Meets expectations
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C
Rating: 4 out of 5
I already gifted a box for 3 months to my brother and now I have started again with my partner for 6 months. The idea is original and allows them to sharpen their palate by discovering several different rums, noting those they will buy again and those they liked less. The only downside is the message; maybe it should be put in the box to make it nicer and on a nice card rather than on the delivery slip written in very small print. Otherwise, really good, thank you.
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Response from rhumattitude.com
Hello, The message should indeed have been written on a separate card! That is an error. We sent you a gift card valid indefinitely on our site as a commercial gesture. The Rhum Attitude team
L
Rating: 5 out of 5
Perfect delivery ????
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S
Rating: 5 out of 5
Discreet package, well packed and received very quickly
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B
Rating: 5 out of 5
Fast and efficient as usual ??
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M
Rating: 3 out of 5
Products appreciated, especially the old rum; unfortunately, the homemade planter is better, hence my disappointment.
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T
Rating: 5 out of 5
Excellent quality-price ratio. Delivery in 2 days. Impeccable!
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P
Rating: 5 out of 5
Top, as usual. Fast, well packed and protected. Perfect then
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D
Rating: 5 out of 5
Hello, I received the bottle of rum on time, but I haven't tasted it yet; I already knew it, it is excellent. Best regards.
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B
Rating: 5 out of 5
Great selection, very satisfactory delivery. Still curious that large quantity packaging (4 or 5 liters) is more expensive than buying the same volume in small packaging!
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Q
Rating: 5 out of 5
Perfect, thank you!
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J
Rating: 5 out of 5
Fast shipping and careful packaging, wide choice of products. Very satisfied.
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T
Rating: 5 out of 5
Speed, free sample, reliability of comments
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L
Rating: 4 out of 5
The sample order is a good way to get an opinion on a spirit, so since the Armagnac I wanted to taste was available at Rhum Attitude... no problem with this order, plus a gift..
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G
Rating: 5 out of 5
Top-notch, I recommend
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H
Rating: 4 out of 5
Easy to visit and order site. Quite fast delivery and well packaged. The only downside... delivery fees for Belgium..
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Z
Rating: 1 out of 5
I m very disappointed. I order for my friend samples 5cl, he is a crazy collectioner so i thought its will be perfect present for Christmas.Parcel was packed very nice and safe but when i open and saw what is inside i felt cheated from the shop. It was samples but not original bottles. So it mean it was useful present. I pay allot money for parcel from shop to UK and from UK to Cyprus. I will say is very difficult to get absolut extrakt 5cl and i was so excited i manage to get this for him but the shop realy disappointed me and my friend also.
Response from rhumattitude.com
Thank you for your order and for your comment. It is difficult to miss the explanations. Each time you add a sample to your cart it says "You have added one or more sample(s) to your shopping cart: find out more about this offer." with an invitation to click on "Find out more about this offer." And once in the cart it says "You have at least one sample in your shopping cart, feel free to learn more about this offer." with the same button "Read more." Everything is explained. But we can be in a hurry or not see it, it's understandable. We offer almost all rums in sample form. They are in fact made of P.E.T. (no breakage, keeps the rum very well, just like the glass) and do not have the same label as the original bottles. Very few rums are available in the form of "mignonnettes" which you can also find here: https://www.rhumattitude.com/en/cave/?_capacity_filter=5-cl Many rum lovers find with us the means to taste almost any rum. You could absolutely withdraw and return the package. We have sent you an email to offer you solutions.
J
Rating: 5 out of 5
Very responsive and friendly contact, very wide range for all budgets and desires, cozy site. It's a pleasure every time (and I claim to have been a customer for ages). I RECOMMEND :))
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C
Rating: 5 out of 5
Very fast shipping and top-notch packaging as usual
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K
Rating: 5 out of 5
Great company. Delivery and goods at the highest level. I recommend to everyone.
R
Rating: 5 out of 5
Extra e-shop! Wide choice of products.
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P
Rating: 5 out of 5
Everything went very well
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F
Rating: 5 out of 5
The order, the purchase, etc. went well. It's fortunate that the site had the reference we were looking for (Rum liqueur). Very good! Thank you for your impeccable service.
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G
Rating: 5 out of 5
Great selection of rums from various origins offered. Easy ordering and very fast shipping. The bottles are very well protected inside the packaging box. Fast delivery.
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