English 
L
Rating: 5 out of 5
Perfect follow-up.
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Customer reviews of rhumattitude.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 977 published reviews
Summary of reviews
The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
Reviews 1, 3, 4 and 5 stars
Reset filtersH
Rating: 5 out of 5
Great service!
G
Rating: 4 out of 5
Choice and competitive prices. Fast shipping and customer service. Eager to find solutions and involved in the follow-up until the end. One can only appreciate!
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N
Rating: 5 out of 5
I am satisfied with the customer area, the delivery of products, in accordance with the announced deadline, and the responsiveness to my emails. The person receiving the gift boxes greatly appreciates the different flavors of the tasted rums. Gift to recommend.
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A
Rating: 5 out of 5
Sempre ottima esperieza, ottimi prezzi e veloci nelle spedizioni
A
Rating: 5 out of 5
Very good seller, fast delivery and competitive prices.
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S
Rating: 5 out of 5
Prompt and faultless service every time. That's why I order from them every time.
J
Rating: 5 out of 5
Fast delivery and satisfied customer. Top notch.
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P
Rating: 5 out of 5
The product received does not correspond to the product ordered but very effective after-sales service! Thank you for your responsiveness! Website that I highly recommend!
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Response from rhumattitude.com
Thank you for your order. Do not hesitate to contact us when there is a discrepancy with what you expected. This can sometimes happen due to a preparation error, for example. We can handle this kind of situation in multiple ways: exchange, return and refund, commercial discount, etc. We have just sent you an email to follow up. Feel free to respond. The Rhum Attitude team.
J
Rating: 5 out of 5
Very good service. The bottles were very well packaged. I recommend 100%.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
E
Rating: 1 out of 5
Too expensive. I just realized that if I had bought my bottles at Carrefour I would have saved 25 for 5 bottles of Isautier arranged rum..
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Response from rhumattitude.com
Thank you for your order. Indeed, on certain references that can be found in supermarkets, we cannot be competitive. We do not have the same negotiating capacity... However, we offer them for people who do not have these references near them (supermarkets do not always have all the flavors) or who want to give gifts (shipping to a third party with the gift option).
F
Rating: 5 out of 5
Order received on time and in accordance with my order. Very happy.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
D
Rating: 5 out of 5
Corresponds to the description. Quick reception and well protected.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
L
Rating: 5 out of 5
Perfect delivery and wide choice
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
N
Rating: 5 out of 5
Easy order. Quick delivery. Haven't tested the product yet as it's a gift. Thank you for the free sample.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
C
Rating: 5 out of 5
Perfect. Arrived quickly and safely package. Will use again!
Response from rhumattitude.com
Thank you for your review. See you soon on our site!
C
Rating: 5 out of 5
Perfect. Quick delivery.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
V
Rating: 5 out of 5
A lot of choice. The only site where you can find aged Cachaça in Amburana barrels.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
M
Rating: 5 out of 5
Bottles carefully packaged, fast postal service. Very good.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
B
Rating: 5 out of 5
I am satisfied with Rhum Attitude, I would recommend rums from you. Thank you very much for your commercial gesture! Bryan
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
T
Rating: 5 out of 5
Excellent site with choice and competitive prices.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
J
Rating: 5 out of 5
Great choice of excellent quality products. Very fast delivery. Why look elsewhere?
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
P
Rating: 5 out of 5
Fast and efficient.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
K
Rating: 5 out of 5
Trotz Überweisung innerhalb von 4 Tagen geliefert ??. Ich wurde bisher nicht enttäuscht...Danke. Marcus, Berlin
Response from rhumattitude.com
Vielen Dank für Ihre Meinung und bis bald auf unserer Website!
P
Rating: 5 out of 5
All my orders on Rhum Attitude have always gone very well. Super fast shipping, customer service, choice, and prices are top-notch. I recommend this site.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
D
Rating: 5 out of 5
Carefully packaged parcel and delivery. A problem with a blocked parcel was quickly resolved by their team! Thank you.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
R
Rating: 5 out of 5
Very good quality products. Careful and fast shipping. Thank you very much.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
C
Rating: 5 out of 5
Very satisfied with my order, well packaged, delivered quickly, products conforming.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
L
Rating: 5 out of 5
Excellent responsiveness from customer service... bravo, I got a response in 5 minutes but above all a solution. ?? A person called me. I also recommend this site for the price and choice.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
F
Rating: 5 out of 5
Everything went well, nothing to report.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
F
Rating: 5 out of 5
A lot of choice, relevant reviews, the possibility to taste almost every rum with the 5 cl samples. Fast and well-packaged delivery, with the little extra gift (sample or other), I am really very satisfied.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
J
Rating: 1 out of 5
Harassment to leave a review on Trustpilot and no way to unsubscribe. So bad rating. Edit: I received 2 requests from Trustpilot on May 4, one request from you on May 25, and a new request from Trustpilot today. The link to unsubscribe did not work otherwise I would have done it and that would have been the end of it. Your offer of 5€ is not very correct regarding Trustpilot. It suggests that you pay people for good ratings.
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Response from rhumattitude.com
We are sincerely sorry for your reaction. 3 important clarifications: 1) regarding the 5 euro offer, you omit to say that it was not a firm discount but a voucher for a future order. Moreover, very frequently when a customer has a negative experience, we offer a voucher; this is the first time we have been reproached for it. Finally, it is not conditional on any modification of your rating. When customers contact us or leave a negative review, we always do our best to provide the best possible response (sending a forgotten sample, for example, or making a commercial gesture); nothing obliges them to change their review, and we do it primarily to have a happy customer in the end... 2) regarding reviews on Rhum Attitude service, Trustpilot sends a first request 2 weeks after the shipment of the parcel, then a reminder 5 days later, and that’s where it stops. 3) moreover, you can unsubscribe right from the first email and no longer receive any Trustpilot emails. It’s at the bottom of the email, like for a newsletter: 'If you no longer wish to receive invitation emails to leave a review, you can unsubscribe from www.rhumattitude.com from the Trustpilot platform.' Just click on the word 'unsubscribe'. -> if that didn’t work, it’s an interesting piece of information that we would have liked to look into with your help because it could be due to many factors (the interface with which you read your emails, your smartphone or computer).
J
Rating: 5 out of 5
Never disappointed, I always find what I want and it is delivered quickly and well packaged. A site I visit regularly!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
B
Rating: 4 out of 5
Competent and helpful contact for the order and fast delivery of products.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
F
Rating: 5 out of 5
Fast, efficient, and alert system for product availability as well.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
T
Rating: 5 out of 5
Perfect, to recommend!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
M
Rating: 5 out of 5
Perfect, as usual!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
J
Rating: 4 out of 5
Delivery a bit expensive.
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Response from rhumattitude.com
Hello, Thank you for your order and your feedback. We see that you chose express home delivery. It is indeed the most expensive option. For delivery in J+1, you also have chrono relay at a relay point which costs less. Moreover, from 140€, all delivery methods are free in mainland France. The Rhum Attitude team.
T
Rating: 4 out of 5
Hello, very happy with this purchase. Fast delivery, top packaging. Price in the average range. Regards
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
G
Rating: 5 out of 5
Always satisfied, I have been ordering from them for many years now, never disappointed.
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!