The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
Fast service and well-packaged parcel. Thank you very much.
Translated reviews
Response from rhumattitude.com
Thank you for your feedback!
J
Julien
Rating: 4 out of 5
This was my first shopping experience on Rhum Attitude. I appreciated the selection of rums, the reviews/descriptions of certain bottles, and the navigation in the rum search engine. The ordering process is simple and the shipping is fast. I ordered three bottles and two arrived with a damaged cork. After learning about this mishap, the Rhum Attitude team reacted quickly. New protective packaging is planned soon, I will experience it on my next order!
Translated reviews
Response from rhumattitude.com
Thank you for your feedback. However, regarding the new packaging, it is under study but we need to weigh the pros and cons (today the breakage rate is very low) and then implementing all this takes time ;)
C
CASTA
Rating: 4 out of 5
Gift box for 3 months offered for Christmas. I admit I was expecting glass bottles and larger sizes but I hadn't checked the equivalents in the description. Otherwise, the idea of the gift itself was appreciated.
Translated reviews
Response from rhumattitude.com
Thank you for your review!
E
Elo
Rating: 3 out of 5
Delivery problem
Translated reviews
Response from rhumattitude.com
Thank you for your comment. What kind of problem did you encounter? A delay? In that case, do not hesitate to contact us so that we can intervene if the package is not moving forward, for example, or to offer you a discount or a commercial gesture. We have sent you an email in this regard, feel free to respond. The Rhum Attitude team
S
Sabrina O.
Rating: 4 out of 5
Fast service Perfect rum for our palate Thank you
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
M
Mieusement
Rating: 4 out of 5
Fast delivery only negative point I had chosen the gift wrapping with a little note and I only received the gift wrapping, it's a shame.
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and sorry for this small preparation error.
R
Raph'
Rating: 4 out of 5
Quite disappointed with the packaging this time, many samples leaked in the package. The separate packaging still limited the damage. First 'disappointment' with this trusted site, it won't stop me from ordering again! Modification: after being contacted by customer service, the solution provided was very satisfactory. Rhum Attitude is very responsive and concerned about the quality of their services. Thank you
Translated reviews
Response from rhumattitude.com
We are sorry for this experience. We encountered some issues with blockages and we are in the process of changing suppliers, although leaks remain quite rare. Please do not hesitate to contact us ([email protected]) in these cases, we will send you samples or give you a discount. We have sent you an email regarding this, feel free to respond. The Rhum Attitude team
C
cliente
Rating: 4 out of 5
Responsive, quality, very good....
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any tips to aim for the 5th star next time?
F
franelie
Rating: 4 out of 5
Fast and efficient, thank you
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
F
Fabrice G.
Rating: 4 out of 5
Problem occurred during delivery, the cap was slightly unscrewed despite the plastic protection, causing rum to leak into the metal casing. Rhum Attitude graciously offered 2 bottles of 5cl as compensation. Thank you for this gesture! I recommend this excellent 2007 Belize rum to everyone, strength and sweetness with vanilla constantly present, it's a delight...
Translated reviews
Response from rhumattitude.com
Hello, this can always happen unfortunately. You must of course inform us immediately so that we can offer you a solution. We left you a voicemail and we also sent you an email with compensation proposals. Feel free to respond or call us back. The Rhum Attitude team.
H
HJ
Rating: 1 out of 5
The capeverdean room is not made in Cape Verde or not by capeverdean. Did not like it at all.
Response from rhumattitude.com
Thank you for your order. Of course https://www.rhumattitude.com/en/cave/mg-grogue-velha-2-ans-445/ is a real capeverdean rum ! We are sorry you did not like it. As far as we are concerned we like it, it is a matter of taste... You should try our samples before buying a full bottle. We have other rums from Cape Verde that you might like : https://www.rhumattitude.com/en/spiritueux/region/indien-pacifique/cap-vert/ but please try samples first ;)
E
EINSCH
Rating: 4 out of 5
Very good, as expected. For the 5th star, just a few promotional prices would be enough!
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any tips for aiming for the 5th star next time?
J
Jean-Pierre B.
Rating: 4 out of 5
Good rum, a bit expensive for 5 stars
Translated reviews
Response from rhumattitude.com
Hello, we are still cheaper than the official price!
M
martial G.
Rating: 3 out of 5
The quality of the product is well established. Unfortunately, the gift wrapping was heavily damaged. It spoils the pleasure of giving...
Translated reviews
Response from rhumattitude.com
Thank you for your order and your feedback. The gift wrap is sometimes damaged when the package is particularly shaken by the carrier. We have sent you a proposal for a commercial gesture by email. The Rhum Attitude team
S
Stéphane L.
Rating: 4 out of 5
Nothing to complain about.
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
A
Alessandro
Rating: 4 out of 5
Shipping cost are too expensive...
Response from rhumattitude.com
Hello, thanks for your feedback. Our shipping fees for Italy are pretty standard, you will find all necessary information here : https://www.rhumattitude.com/en/conditions-de-livraison/ I always pay more than 15 when I order from Italy ;)
A
Aude S.
Rating: 4 out of 5
Perfect. This is a gift that has not yet been opened, but I am confident, it looks promising. Nothing to say.
Translated reviews
Response from rhumattitude.com
Thank you for your feedback.
M
Mickaël G.
Rating: 4 out of 5
Fast and efficient service. Bottle very well packaged. I recommend.
Translated reviews
Response from rhumattitude.com
Thank you for your feedback.
P
Pade
Rating: 4 out of 5
The site should do some 'cleaning', meaning if products are no longer available, it is not useful to offer them. Otherwise, is the rum good??
Translated reviews
Response from rhumattitude.com
A button allows you to display only the products in stock. All e-commerce sites continue to show products that are no longer in stock because it allows you to know what the price was, read the tasting note, etc. This is perfectly normal.
A
Arnaud V.
Rating: 1 out of 5
Disappointed with the torn packaging!! Luckily the bottles were in a box otherwise they would have broken!! The cardboard boxes were damaged and the metal lid was crushed!! For the next order, I will go to a competitor. Ideally, we should have packaging like at Prestige Whisky!! top
Translated reviews
Response from rhumattitude.com
Thank you for your order and your feedback. Unless there are specific difficulties, the cardboard boxes are flattened at the bottom of the package and the lids of the tubes are removed. Whether it is for this kind of problem or another, do not hesitate to contact us so that we can provide you with a solution or compensation. We have also sent you an email in this regard. The Rhum Attitude team.
N
Nathalie P.
Rating: 4 out of 5
Always happy with orders on this site, very good alcohol, very good quality
Translated reviews
Response from rhumattitude.com
Thank you for your feedback.
M
Marie-christine D.
Rating: 4 out of 5
Very good delivery. The packaging of the bottles could be improved
Translated reviews
Response from rhumattitude.com
Thank you for your feedback.
B
Ben
Rating: 4 out of 5
Good but... The delivery time was good, the communication and ease of ordering were also good but I had ordered a series of samples and the corks of some were not sealed. One sample even leaked a bit.
Translated reviews
Response from rhumattitude.com
Hello, this can happen, of course you need to let us know so that we can offer you a solution.
T
THIERRY L.
Rating: 3 out of 5
Good evening, pleasant site, product well packaged against shocks. Major weak point: paid relay point delivery. Best regards, Thierry
Translated reviews
Response from rhumattitude.com
Hello, we are just a small player in the spirits world, we cannot afford it. Moreover, none of our competitors offer free delivery, not even the biggest players.
B
Begi
Rating: 3 out of 5
Package conforms to the description and fast delivery. A bit disappointed with the contents of the rum advent calendar: no descriptive booklet of the rums, very expensive compared to the quantity. The product design could be more refined.
Translated reviews
Response from rhumattitude.com
Hello, This calendar you have chosen is the best-selling and most appreciated, and it is also one of the cheapest. A quantity of 2cl for a spirits calendar is also the norm. For the description of the rums, everything is clearly indicated on the website: https://24daysofrum.com/
S
Sebastien C.
Rating: 4 out of 5
The delivery company is terrible, they delivered the package to the wrong address. Otherwise, the site and the choice are great.
Translated reviews
Response from rhumattitude.com
Unfortunately, there is nothing we can do about it and there are issues with all the carriers. Please do not hesitate to let us know when it is like this, so we can escalate the information.
B
Blaise D.
Rating: 4 out of 5
Rhum Attitude delivered us in 2 days, the delivery matched the order, and the packaging ensured the integrity of the bottles, no breakage possible.
Translated reviews
Response from rhumattitude.com
Thank you for your feedback.
C
Célinette
Rating: 4 out of 5
Great but shipping costs quite high
Translated reviews
Response from rhumattitude.com
Thank you for your feedback, our shipping costs are standard, in line with the industry average, and start at €4.9.
C
CHRISTOPHE L.
Rating: 4 out of 5
It's a shame that the packaging, especially the tape, damaged the label of the Grappa bottle. The deadlines are met, the bottle is intact but with the damaged label, the gift will have less charm. It's a pity.
Translated reviews
Response from rhumattitude.com
Hello, we sincerely apologize for this small preparation error. In such situations, you should contact us directly, of course, in order to arrange an exchange, for example.
S
Serge B.
Rating: 4 out of 5
As a novice regarding rum, I find that the comments about them are very educational and that my approach to tastings is very relevant. As for the delivery, no problem, but why did I have to go to a relay point for my first order, while the second order arrived at my home?
Translated reviews
Response from rhumattitude.com
Hello, you have chosen delivery to the BA PRESS pickup point with Mondial Relay, so you have been delivered to... pickup point.
Q
Quentin
Rating: 4 out of 5
This site is quite user-friendly, you can quickly find what you're looking for. The variety of products offered is quite substantial. For all the orders I have placed on this site, I have never had a problem. The system of a small free extra beyond a certain amount allowed me to acquire 4 simple but rather elegant rum glasses as well as the discovery of very old rum in sample form. Delivery times are always very reasonable and the packaging is always top-notch. The missing star is due to the price sometimes being a bit more expensive than in stores (for example, a rum found at 187 euros on rhumattitude that I found at 170 at the wine merchant near my home) for some products, but overall the prices are very competitive!
Translated reviews
Response from rhumattitude.com
Thank you for your feedback, we try to have competitive prices but we cannot always be the cheapest especially since you reside in Belgium where prices and taxes may differ.
M
M. A.
Rating: 4 out of 5
Reliable site and responsive customer service!
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any tips for aiming for the 5th star next time?
C
Celine B.
Rating: 4 out of 5
Good clear site and a lot of references offered. Fast delivery. The only downside is that to get free shipping, you have to spend quite a bit.
Translated reviews
Response from rhumattitude.com
Hello, Thank you for your feedback, we are just a small shop. It's a significant gesture for us and we are in line with the industry average for free shipping. Of course, we will never be able to compete with Amazon, La maison du whisky, or Dugas. With Mondial Relay, delivery starts at €4.90, which is very reasonable, don't you think?
V
Valerie
Rating: 4 out of 5
Very good, delivery as promised, good quality rum.
Translated reviews
Response from rhumattitude.com
Thank you for your feedback.
H
herve P.
Rating: 4 out of 5
For an order of a bottle of Old Monk rum. Product very well packaged, shipped on time. The only downside is that it's a bit expensive compared to the price in India.
Translated reviews
Response from rhumattitude.com
Hello, indeed, you must of course take into account the costs related to importation: customs fees, alcohol taxes, distributor margin...
A
Ad.
Rating: 4 out of 5
I would start by talking about the variety offered on the site, and it is quite varied. I was tempted by samples that were not initially planned in my order project. In this regard, take the time to differentiate between 'miniatures' and 'samples' because at first glance, the distinction can be overlooked. The Rhum Attitude team is serious both in terms of order tracking (emails at each step, from ordering, to payment, to delivery) and customer service. Perfect for discovery or for 'sure value' purchases.
Translated reviews
Response from rhumattitude.com
Thank you for your feedback.
C
Claes N.
Rating: 4 out of 5
A lot to choose from and a really fast delivery. Will order again!
Response from rhumattitude.com
Thank you for your feedback and see you soon on our website !
T
Thierry D.
Rating: 4 out of 5
Regular purchase of vintages and always satisfied with the speed of shipping and packaging.
Translated reviews
Response from rhumattitude.com
Hello, I do not understand the meaning of your message. You have contacted us several times this year at our dedicated Customer Service address and we have always responded.
J
Jonte T.
Rating: 4 out of 5
Great service! Sloppy packaging resulting in one broken bottle but no problem to get reimbursed!
Response from rhumattitude.com
Thank you for your comment. We strive to protect the orders as best as we can and most our clients acknowledge it. Still, whatever the protection we may use, like the airbags you mentionned in an email, it's just not possible to avoid broken bottles from time to time.
G
Gabriel M.
Rating: 4 out of 5
Very good, nothing to complain about
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
We use cookies for audience measurement and improving user experience.
English 