The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
Very nice site, navigation is smooth. 11 search filters to facilitate customer orientation. I just regret that unofficial samples are not more clearly distinguished on the product page; but the hyper-responsive and excellent customer service quickly got me back on track. Once this mishap was over, one can happily get lost in all these good elixirs. A site to visit!!!
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Daniel R.
Rating: 4 out of 5
Product delivered as expected in top packaging.
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Hervé
Rating: 4 out of 5
Fast and efficient. The choice of a gift card or samples is very wise.
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monjean
Rating: 4 out of 5
Wide choice with quality products and a delivery service right on point. Another purchase that will make people happy
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Client
Rating: 1 out of 5
The order did not arrive I sent an email to Rhum Attitude No response...
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Response from rhumattitude.com
Thank you for your order and your feedback. We did not see your email and we are sorry. We will quickly contact you and find a solution for you. The Rhum Attitude team
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Client
Rating: 4 out of 5
A significant choice, rather correct prices, and a fast shipping service, only the plastic bottles of the samples disappointed me. With glass samples, we would have been at the top.
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JAMAR S.
Rating: 4 out of 5
Fast, compliant, and very good...
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Tim
Rating: 4 out of 5
Perfect! As usual!
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COCATRIX
Rating: 3 out of 5
Items in the package well wrapped, no issues. I would recommend.
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The K.
Rating: 4 out of 5
Everything was fine, but the box was ripped open and because of the breech in the box, the Display Boxes were bent. I was able to salvage them, so everything is fine. However, I wrote an email, with a picture and the person I was dealing with did not respond, which I did not appreciate.
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Benvs
Rating: 3 out of 5
Ease of ordering and very fast delivery to the relay point..
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Kelvin G.
Rating: 3 out of 5
Fast and efficient delivery, the only downside was that the case that went with the product was missing, otherwise it would have been 5 stars
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Klant B.
Rating: 4 out of 5
Good delivery! Thank you!
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Fatiha
Rating: 4 out of 5
Affordable prices and arrived on time. It's a Christmas gift so the package hasn't been opened yet but I keep the references.
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DANIELLE M.
Rating: 1 out of 5
Hello, upon receiving my Advent calendar, I realized that the small bottles were rolling around in the box so I had to open it to reposition everything properly. The labels without information are not great because usually during the tasting, if the rum is liked, we keep the mini bottle and it becomes a future gift, here it's not possible so it's useless.
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Response from rhumattitude.com
Thank you for your order and your feedback. Regarding the labels without information, it was indicated on our site: 'The tasting is done blind as the name of the rum is not indicated on the bottles. A QR Code present on the label allows access to all the details of the tasted cuvée and the history of its distillery. The QR Code also allows access to a tasting video accompanied by a member of the distillery.' We apologize for the repositioning of the bottles in the calendar. We will see how to avoid this in the future. Following your feedback, we called you and offered a return. The Rhum Attitude team
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Lionel W.
Rating: 4 out of 5
A lot of rum choices, reasonable prices. However, I suspect being a 'victim' of a false promotion. A RUM bought during a 'promo' paid 265€ instead of about 300€ but a few weeks later I realize that the RUM in question is still at 265€. So false promo? In any case, that's the price for this RUM so not disappointed but maybe misleading advertising.
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Response from rhumattitude.com
Thank you for your order and your comment. The supplier's price has dropped in the meantime and we have therefore lowered the price 'definitively' rather than leaving it on promo. There is no intention on our part to mislead but simply to adapt to purchase prices and the market over time. Moreover, you benefited from an additional discount beyond the 265€ as part of our private sales ;) Best regards, The Rhum Attitude team
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Monsieur Y.
Rating: 4 out of 5
Very good, perfect.
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Martin K.
Rating: 4 out of 5
Vetko prebehlo ok. Jedinú výhradu mám k zabaleniu. F?aa to na?astie preûila, takûe ok.
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Olivo P.
Rating: 4 out of 5
Prices are normal, neither too high nor too low. The choice is large, but the threshold should be lowered to avoid paying shipping fees. Especially since delivery is not the fastest.
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Matt
Rating: 4 out of 5
Package sent and delivered quickly and well protected. Just one thing that wasn't right: the rum was sold as vintage 2020 and received from 2022.
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Laurent
Rating: 4 out of 5
A sample order with a discovery sample gift, no issues, professional team. This
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MC
Rating: 4 out of 5
Product conforms to the description, within the deadlines.
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Jonathan T.
Rating: 4 out of 5
Fast and careful delivery (bottles well protected). Customer service responds quickly and takes care to satisfy your request.
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christian-mahewanadoo.fr
Rating: 3 out of 5
The delivery was rather long: it took 4 days to go from Toulouse to Fonsorbes (20 km).
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Response from rhumattitude.com
Thank you for your order and your feedback. You ordered on Wednesday, August 7 via Mondial Relay. We indicate a delivery in +4 working days, as a guideline and not contractual, which gave a theoretical delivery on Tuesday, August 13, and your package arrived at the pickup point on Wednesday, August 14, so with an additional day. To go faster, you need to opt for a chrono relay solution, which is more expensive but much faster (J+1). The Rhum Attitude team.
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VINCE
Rating: 3 out of 5
Different bottle number between the box and the bottle, otherwise correct packaging.
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Response from rhumattitude.com
Thank you for your order and your feedback. Following your alert, the stock has been checked and it seems that all the bottles have the same defect. Usually, this bottler does not number the cases. They probably made a mistake labeling the cases with the bottle labels. We have reported the inconsistency to the supplier. The Rhum Attitude team.
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eric S.
Rating: 4 out of 5
Slightly damaged box case on the edges but nothing serious. Otherwise, quick arrival. Very good experience
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Lucas Q.
Rating: 4 out of 5
Everything was perfect but unfortunately just a small issue I ordered 7 samples and one had a small piece of branch/leaf I don't know too much.. it's not extremely serious but it's still a shame. Otherwise, it was great. Thank you for allowing us to taste new things for not too much money.
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Michel A.
Rating: 4 out of 5
I recommend this professional site, that said, I still had to pick up my package at a relay quite far from the one initially planned, to have it within the expected time. But, the seller had offered to pick up the package at a closer relay at a later date. Seller, quick response and attentive.
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delphine
Rating: 4 out of 5
Product conforms to the order and fast delivery
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Pascal B.
Rating: 4 out of 5
Nice offer of spirits, including outside of rum. Fair prices, readable and easy-to-use site, interesting promotions. Just a small hiccup at the time of shipping, but immediately rectified after a very courteous phone exchange. Package hyper secured against breakage.
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Hertsens F.
Rating: 3 out of 5
NOTHING RECEIVED....
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Response from rhumattitude.com
Thank you for your feedback and your order. Following a phone exchange, you have indeed received the order in question. However, the next order is currently being processed. The payment by bank transfer for this one took a bit longer than expected to arrive in our bank account. The Rhum Attitude team
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cliente
Rating: 4 out of 5
Product as described!! Fast shipping, well packaged!! The only small downside is a package too large for two bottles!!
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Pierre F.
Rating: 4 out of 5
Fast delivery within the deadlines.
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Justine C.
Rating: 3 out of 5
A glass broke... I'm waiting for an email to notify me about stock and for a new glass to be sent. But still no news.
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Response from rhumattitude.com
Thank you for your order and your feedback. We contacted you by phone to discuss this matter. The glasses were out of stock with the supplier. Since then we have received them and a package has been sent to you to regularize this situation. The Rhum Attitude team.
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Bullvaï
Rating: 4 out of 5
A huge choice, a very good database and complete information.
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Philippe S.
Rating: 4 out of 5
Slight delay on delivery to the relay point but otherwise, clean package, serious packaging worthy of Rhum Attitude. For the drink, I haven't tasted it yet, it shouldn't be long, just smelling it, the scent is magnificent, it makes you want to.
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guglielmi J.
Rating: 4 out of 5
Impeccable and very fast delivery.
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Response from rhumattitude.com
Fast and careful shipping.
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Joseph E.
Rating: 4 out of 5
Thank you, order arrived on time, customer service is top-notch as they called me regarding the ordered product and the delivery arrived on time. I recommend Rhum Attitude to all my acquaintances.
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Joel R.
Rating: 4 out of 5
Always good products, responsive, follow-up! Personally, the site is well put together. Best regards.
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Guest
Rating: 4 out of 5
Very well done.
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