English 
C
Rating: 5 out of 5
Tutto rapido e ben confezionato
Customer reviews of rhumattitude.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 977 published reviews
Summary of reviews
The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
Reviews 1, 3 and 5 stars
Reset filtersE
Rating: 5 out of 5
The team is very responsive and attentive to the customer and their needs, very friendly too. Being myself from Réunion, I take great pleasure in finding quality products from my island. A big thank you for your help and services.
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C
Rating: 5 out of 5
Delighted with the experience! Package arrived before Christmas!
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B
Rating: 5 out of 5
Always nice to taste 5cl samples to form an opinion without a big investment. Small delivery problem within the deadlines, due to the relay point, quickly resolved thanks to the Rhum Attitude team.
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J
Rating: 3 out of 5
What a surprise to see Père Labat twice as cheap in the Carrefour hypermarket than the one I bought on the site.
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Response from rhumattitude.com
Hello, Thank you for your feedback and your order. You purchased Père Labat Blanc Bio 60°. Normally, it is not found in supermarkets. And our prices are perfectly in line with those of wine merchants and our competitors. Are you sure it was the same reference? If it wasn't organic and/or not at the same degree, it is necessarily much cheaper... The Rhum Attitude team.
C
Rating: 5 out of 5
Beautiful box, nice surprise! Original idea, I recommend!
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F
Rating: 5 out of 5
Accommodating team, very responsive and efficient. Quality products as usual at fair prices.
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I
Rating: 5 out of 5
Very good presentation, package arrived on time, I recommend with my eyes closed, I love it.
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F
Rating: 5 out of 5
Deadline respected and excellent product.
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T
Rating: 5 out of 5
Never been disappointed with delivery times! Even during the holiday season, I received it within 5 days! Everything is packaged in a way that nothing can break! Really top-notch!
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P
Rating: 5 out of 5
Careful packaging and shipping within the announced deadlines. The item corresponds well to the description.
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S
Rating: 5 out of 5
Wide choice of bottles and samples. A responsive and professional after-sales service. Always a small gift proportional to the amount of the purchase. Tasting reports on the majority of spirits. Nothing to complain about, I recommend.
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J
Rating: 5 out of 5
The site looks very good and the prices are competitive, but unfortunately the Chronopost delivery service is not reliable. I ordered additionally and selected home delivery for the next day, having taken the day off to intercept the package, the delivery person never came and supposedly left the package at a relay point with my agreement, so one more day to find out at which relay point it was deposited and be able to go retrieve it. I know they are not entirely responsible, but when you associate your services with unreliable people, you are a bit too. Birthday without a gift for the day. Order placed on Sunday morning, was supposed to receive it on Monday between 9:50 am and 12:50 pm, could only pick it up with Chronopost's email on Wednesday at the end of the day. Too bad. After a phone contact with the Rhum Attitude team regarding my bad rating, I appreciate the approach and seriousness of this company which is as much a victim as I am of a third party. I therefore recommend this site for its merchandise and its follow-up.
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Response from rhumattitude.com
Thank you for your order and your feedback. We are sorry for this one-day delay for a gift, it can change everything, we understand well. Chronopost is by far the most reliable carrier that offers next-day delivery. We will not mention the others we have tested which are well below. Chronopost's services are commonly used by e-commerce sites. However, incidents can happen with all carriers. In these cases, what we offer is not to pick up the package when it is at a relay point (it is then returned to us and we refund you 100%) or to contact us so that we refund you the 'express' supplement. We left you a voicemail and wrote to you to offer this second option, please feel free to respond to us.
N
Rating: 5 out of 5
Easy-to-use site, fast delivery and well-packaged product, free sample offered, and bottle packaging provided. Gifted, I haven't tasted it, but the person is delighted.
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G
Rating: 5 out of 5
Fast shipping, good packaging, delicious rum!
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B
Rating: 5 out of 5
Fast and reliable delivery.
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F
Rating: 5 out of 5
Already ordered from this site. Clear website; easy order; fast delivery times and protected bottles; very satisfying.
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N
Rating: 5 out of 5
Choice, interesting prices, and fast delivery! What more could you ask for?
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F
Rating: 5 out of 5
Efficiency, speed, diversity.
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S
Rating: 5 out of 5
Excellent phone contact and delivery time respected, 4 days before Christmas! I recommend....
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L
Rating: 5 out of 5
The best rum site. No rum is missing. Need advice, you can call the site and you will get an immediate response! Highly responsive customer service. Ultra-fast shipping. The box proposal is great for tasting rums from all horizons and discovering beautiful gems.
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C
Rating: 5 out of 5
Product as described, fast delivery and careful packaging.
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J
Rating: 5 out of 5
Excellent choice of rum, reviews/criticism without fear of mentioning weaknesses but without unnecessary radicality either. Very well-priced. Bravo, I recommend without any problem.
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T
Rating: 5 out of 5
No issues - fast and efficient delivery.
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M
Rating: 5 out of 5
Very good experience as usual. The bottles were very well protected, quick shipping.
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D
Rating: 5 out of 5
Spedizione veloce, ottimo prodotto,
P
Rating: 5 out of 5
Delivery as expected and very fast.
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M
Rating: 5 out of 5
Fast delivery and well-protected bottle! Excellent rum.
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P
Rating: 5 out of 5
Possibility to taste exceptional samples... Maybe increase the range of old rum samples.
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C
Rating: 5 out of 5
Fast shipping and perfect protection, excellent product.
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E
Rating: 5 out of 5
An ultra-fast shipment before Christmas and a good choice!
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J
Rating: 5 out of 5
Fast shipping, item as described.
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V
Rating: 5 out of 5
Perfect and on time with delivery to Corsica!
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M
Rating: 5 out of 5
Great service and good product description.
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L
Rating: 5 out of 5
Fast delivery, well-packaged parcel. Thank you.
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T
Rating: 5 out of 5
Rhum Attitude managed to deliver my parcel on time while the first Mondial Relay provider was overwhelmed by Christmas orders. The rum recommended based on the recipient's taste was perfect, I recommend it with my eyes closed.
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D
Rating: 3 out of 5
They responded very quickly to my requests for advice on sweet and caramelized rums; I was able to complete my order ensuring that I had selected what my husband liked. BUT I did not pay attention to the packaging and therefore instead of receiving a box with my samples nicely arranged, I received everything in bulk (10 samples of old rum). For gifting, it was a bit neglected so I had to find a box and do a DIY project :-(. If this packaging is free, it's a shame that it is not provided directly because I was very disappointed to give such a beautiful gift in a more than mediocre package. Fortunately, it's the content that matters.
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Response from rhumattitude.com
Hello, Thank you for your order and your feedback. You should have called us upon receiving your parcel, I am sure we would have found a solution to send you presentation boxes for your samples (which are not free - see explanations by following the link below). You chose a free sample instead of the gift package in the dropdown menu of your cart where a free option is offered. We cannot take both the free sample and the free gift package otherwise we wouldn't keep track. Every time you add a sample to your cart, it says 'You have added one or more samples to your cart: feel free to learn more about this offer.' with an invitation to click on 'Learn more.' And once in the cart, it says 'You have at least one sample in your cart, feel free to learn more about this offer.' with the same 'Learn more.' button. Everything is explained. Here is the direct link https://www.rhumattitude.com/nos-echantillons-de-5-cl-vous-permettent-de-composer-votre-box-sur-mesure/ The R.E.T. preserves rum very well, just like glass, and has the advantage of avoiding breakage. Not all samples are in R.E.T., however, the vintages or 'cask strength' are in glass but are 3 cl instead of 5: https://www.rhumattitude.com/format/sample-verre-3-cl/ The Rhum Attitude team.
B
Rating: 5 out of 5
Good packaging + fast service.
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B
Rating: 5 out of 5
Very serious site, very responsive customer service, fast delivery and very well-packaged bottles, the little extra: the small tasting vial! Highly recommend +++
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J
Rating: 3 out of 5
I am a bit disappointed because the bottles are plastic. I didn't find that very nice especially for gifting. Otherwise, in terms of tasting, very good.
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Response from rhumattitude.com
Thank you for your order and your comment. We are sorry for this disappointment. It is difficult to overlook the explanations regarding the fact that the samples are in P.E.T., however, one can be in a hurry or not see it, which is understandable. Every time you add a sample to your cart, it says 'You have added one or more samples to your cart: feel free to learn more about this offer.' with an invitation to click on 'Learn more.' And once in the cart, it says 'You have at least one sample in your cart, feel free to learn more about this offer.' with the same 'Learn more.' button. Everything is explained. Here is the direct link: https://www.rhumattitude.com/nos-echantillons-de-5-cl-vous-permettent-de-composer-votre-box-sur-mesure/ The P.E.T. preserves rum very well, just like glass, and has the advantage of avoiding breakage. Not all samples are in P.E.T., however, the vintages or 'cask strength' are in glass but are 3 cl instead of 5: https://www.rhumattitude.com/format/sample-verre-3-cl/ The Rhum Attitude team.