The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
Package arrived quickly and sufficiently packaged to protect the bottle. Little note + gift wrapping well presented, I will nitpick about the gift wrapping, I expected something else but otherwise everything met my expectations!
Translated reviews
Response from rhumattitude.com
Hello, thank you for your feedback. A photo of the gift wrapping is available on the site for you to get an idea before choosing this option that we are pleased to offer you. Unfortunately, we have not yet found a format that pleases everyone, tastes and colors... Best regards, François from the Rhum Attitude team.
B
Bernard
Rating: 4 out of 5
The site deserves 5 stars. However, a small downside for the lack of labels when purchasing a cubi. Good continuation.
Translated reviews
Response from rhumattitude.com
Thank you for your feedback.
A
Angélique L.
Rating: 4 out of 5
First interesting delivery with a rum that particularly caught our attention. Second delivery received with two poorly sealed bottles that we reported to Rhumattitude, who responded very quickly and offered us another rum in exchange as well as a tasting glass. A very responsive after-sales service with appropriate solutions! We can't wait to taste it now.
Translated reviews
Response from rhumattitude.com
Thank you for your subscription and for your feedback. The caps are screwed on by hand (it's artisanal...), so it happens, fortunately very rarely, that they are not screwed on very well and that a little rum leaks out. Especially in this case, you need to let us know and we will send you at least the equivalent of what was lost. We will send you an email to ask for details and make you some proposals. The Rhum Attitude team.
L
Lilian P.
Rating: 4 out of 5
Nothing to say..
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice to aim for the 5th star next time?
B
Bernard
Rating: 4 out of 5
I am very disappointed with your decision to no longer deliver to Switzerland. Your products are very appreciated.
Translated reviews
Response from rhumattitude.com
Thank you for your order. There were too many problems with carriers and customs, and as a result, we had many unhappy customers, even though we put a lot of energy (and money) into resolving difficult situations. We regret all of this as much as you do.
F
FLO D.
Rating: 4 out of 5
4.5/5. A regular buyer of rum bottles from another excellent rum site. A disagreement made me look elsewhere, so I tried RHUM ATTITUDE. Half a point off because the site's ergonomics are not pleasant and shipping is free from €140. An effort at €120 would be a plus. However, I approve of the small sample choice. It's a real plus. And I am also reassured by Nico's tasting notes on almost all the bottles. By the way, the guy participated in the Caroni ceremony and was part of a tasting gang (lucky guy). This shows that there are lovers and passionate people behind this site. My next orders are for you guys.
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
F
Franck H.
Rating: 4 out of 5
Nice spiced rum with notes of orange peel. A nectar that will please lovers of sweet rums.
Translated reviews
Response from rhumattitude.com
Thank you for your review and see you soon on our site!
J
jean-bernard D.
Rating: 4 out of 5
The products are perfect and seriously packaged, but the receipt of the package was particularly long this time.
Translated reviews
Response from rhumattitude.com
Thank you for your feedback. Sometimes delivery can take longer than expected when the carrier encounters an issue. Especially in May, which has several public holidays. Unfortunately, we have no means to act at this level. I suggest you try another carrier than Mondial Relay next time as it is the carrier with the longest delivery times. I have also sent you an email.
C
Client
Rating: 4 out of 5
Good experience.
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
D
Damien D.
Rating: 4 out of 5
Nothing to say about the services, fair prices, fast delivery, and quick responses if we have questions. I just take away one star because even after placing several orders, I never receive discount offers, just the approximately 5% discount offered to everyone. A real commercial gesture for loyal customers from time to time would be welcome.
Translated reviews
Response from rhumattitude.com
Thank you for your comment and your loyalty. There is a commercial gesture every time: it is the free sample to choose from your cart (or the gift card). We are regularly asked for a gesture for the first order, then for the second or the others, and that is why we have set up this gift system whose value is proportional to the amount of the cart, with each order. This offer is already very generous compared to our competitors, and it is hard to see how we could do more without losing out. The Rhum Attitude team
S
Stefan W.
Rating: 4 out of 5
Hat alles super geklappt... Gerne wieder... Toller Service ??????
Response from rhumattitude.com
Vielen Dank und bis bald auf unserer Website.
C
Caroline L.
Rating: 4 out of 5
Nothing to say, I recommend.
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
F
francois-savary
Rating: 4 out of 5
Perfect packaging, unbeatable deadlines.
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
S
Sofie L.
Rating: 4 out of 5
Perfect, I recommend this site.
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice to aim for the 5th star next time?
J
Julien
Rating: 4 out of 5
Well-packaged parcel delivered on time.
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
Z
Zoltank
Rating: 4 out of 5
Reference site to find your rum from around the world... 2 small disappointments however: - first, I would have liked the miniatures ordered not to all have the same standard label with just the rum inscription but to be the miniature copy of each of the labels of the large rum bottles... - secondly (but the site cannot be held responsible) impossibility of having a large bottle of Montebello (and I would have liked to know the reason in detail.... permanent stock out but why? did the producing company close? is the brand no longer exported? ....)
Translated reviews
Response from rhumattitude.com
Hello and thank you for your feedback. As for the miniature labels, it is not possible because we would have to request permission from thousands of brands, distilleries, etc., otherwise it would be considered counterfeiting. Regarding Montebello, I do not see which reference you are referring to. I do not see anything that matches on the distillery's website or in our supplier's catalog. Best regards, François from the Rhum Attitude team.
T
Thierry G.
Rating: 4 out of 5
Hello, only 4 stars because a very popular rum from Guadeloupe was missing. But mainly because a relative had ordered it for me and I could not satisfy them. Otherwise, the service was very satisfactory and the delivery extremely responsive. See you soon.
Translated reviews
Response from rhumattitude.com
Thank you for your feedback.
C
client(e)
Rating: 4 out of 5
Great choice, good advice, reasonable prices.
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
J
Jean-Paul
Rating: 4 out of 5
20: I ordered a rum with its case, I was called to inform me that there was no case in stock. The site is not up to date, which is a shame. However, great responsiveness from the customer service, who offered me a compromise by adding two tasting glasses. Without this detail, I would have given 5 stars. Good prices, fast shipping, and well packaged. I highly recommend as I have never been disappointed. JPH
Translated reviews
Response from rhumattitude.com
21: Thank you for your feedback. I see in your last order that you ordered a single bottle that was specified without a case. Otherwise, if not, we fold the boxes and position them at the bottom of the carton to protect them well. They can easily be missed as they are usually covered with protection. In any case, just contact us so we can find a solution of course.
F
François-Xavier R.
Rating: 4 out of 5
0 : Serious site with great references
Translated reviews
Response from rhumattitude.com
1 : Thank you for your review and see you soon on our site! PS: any advice to aim for the 5th star next time?
D
Detree S.
Rating: 4 out of 5
36 : Very good but some samples should be limited to 2 rather than 5 cl units to taste with 3 or 4, it's just right.
Translated reviews
Response from rhumattitude.com
37 : Thank you for your feedback.
D
David G.
Rating: 4 out of 5
Thank you, very happy with my order, see you soon!
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
J
Jessica G.
Rating: 4 out of 5
Good service. No issues.
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
C
Camille
Rating: 4 out of 5
Nothing to complain about, except the price is a bit high
Translated reviews
Response from rhumattitude.com
Thank you for your feedback.
M
Marie-christine D.
Rating: 4 out of 5
I think the packaging of the bottles could be better
Translated reviews
Response from rhumattitude.com
Thank you for your feedback.
M
Marine
Rating: 4 out of 5
Very quick order preparation and shipping. Reasonable shipping costs. It's a shame there aren't more miniatures for the rums, I had to take samples instead. But the Kraken miniature is just sublime.
Translated reviews
Response from rhumattitude.com
Thank you for your feedback.
L
Liandier E.
Rating: 1 out of 5
Very disappointed with the quality... And the worst is the 'gift' a rum from South America that they should taste first... Seriously, it's just awful! Sorry but the quality is frankly not up to par.
Translated reviews
Response from rhumattitude.com
Thank you for your order and your feedback. To address your two points: 1) Regarding quality, you are referring to the bottle of rum you purchased. We have over 2000 references, so we cannot guarantee that you will like all the rums! If you are not familiar with a rum, we invite you to try it first as a sample (we offer almost everything as samples precisely to avoid disappointments). 2) The purpose of the free sample is to be able to taste a new rum without spending anything. You don't like this rum, now you know: we have 2000 others to offer ?? We have also sent you an email. The Rhum Attitude team.
C
CAROLINE
Rating: 4 out of 5
4 : Fun, rich in explanations and with beautiful diverse discoveries.
Translated reviews
Response from rhumattitude.com
5 : Thank you for your feedback and see you soon on our site! PS: any advice to aim for the 5th star next time?
J
Julien
Rating: 4 out of 5
6 : Very good site. I followed the box for several months. Overall, my only regret is regarding the choice of samples. Indeed, even though I understand the choice of P.E.T plastic (less risk of breakage), I think the traditional 6cl glass bottle (which the site sells and which I have already used to transfer some whiskies I want to taste) would have been a better choice. If it means paying more, know that I am on board! Finally, as a whisky drinker, the choice of samples is really welcome. Keep offering as much choice, even more whiskies (well, I know, that's not the name of the site...:p)! And if you switch to the 6cl glass bottle... you'll see me every month! PS: I'm preparing an order of samples... not cheap! Cheers!
Translated reviews
Response from rhumattitude.com
7 : Hello and thank you for your feedback. We will soon offer a 3 cl glass format for the rarest references. See you soon on the site!
J
Julien S.
Rating: 4 out of 5
14 : Great service. I don't give 5 stars because there's always room for improvement. Here, the prices could always be lower. ;-)
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
P
Pascale E.
Rating: 4 out of 5
26 : Easy and practical site to use, wide choice of rum and accessories, great discovery!
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: Any tips for aiming for the fifth star?
L
Les S.
Rating: 4 out of 5
Pretty miniatures... quick shipping... however, please make sure it says miniature and not sample
Translated reviews
Response from rhumattitude.com
Hello, thank you for your order and your feedback. I see that you ordered 2 miniatures (Depaz and Summum) and we also included a sample of Flor de Caña made by us.
S
Silvana F.
Rating: 1 out of 5
Unfortunately, I did not taste the products from my order. Indeed, the customs fees were the same price as my order, so I refused the package. Please proceed with the refund.
Translated reviews
Response from rhumattitude.com
Hello, For Switzerland, you do not pay French VAT (20%) but Swiss import taxes apply like any imported goods to Switzerland. All this is explained when you place the order on our site, in the
F
Frederic V.
Rating: 4 out of 5
Choice, price, delivery.....IMPECCABLE!
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
M
M. P.
Rating: 4 out of 5
I had great ease in placing my order. The ordered products arrived well and were completely in line with my order. However, I paid 1€ more for delivery to a pick-up station, but my package arrived at another location (in a convenience store) and I find that outrageous.
Translated reviews
Response from rhumattitude.com
Hello and thank you for your feedback. Unfortunately, these are things that happen with all carriers and over which we have no control.
C
Cedric
Rating: 4 out of 5
Order received, too bad that the miniatures are plastic at that price, otherwise good site.
Translated reviews
Response from rhumattitude.com
Thank you for your feedback! We will soon be offering certain references in 'glass' vials.
A
Aurelien
Rating: 4 out of 5
Top delivery speed!??
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
E
Emy
Rating: 4 out of 5
A good gift idea, very nice box. Too bad we can't choose the variety of rum we want to receive.
Translated reviews
Response from rhumattitude.com
Thank you for your feedback! We want to share our passion for rum with as many people as possible. That's why we always select several different styles of rums to avoid being limited to just one variety.
M
Monique M.
Rating: 1 out of 5
I was expecting an extraordinary rum, I find a product close to 90° alcohol.
Translated reviews
Response from rhumattitude.com
Hello, Thank you for your order and your comment. The rum you chose is 40°. We believe it is a good rum. Perhaps you found it too dry? Please do not hesitate to reach out to us for help in choosing from our 2000 references. We have sent you an email to offer you a commercial gesture, do not hesitate to reply to us. The Rhum Attitude team
C
client
Rating: 4 out of 5
A wide choice of origins and fast delivery
Translated reviews
Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
We use cookies for audience measurement and improving user experience.