The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
A site with a beautiful selection of products and quality service. The products are delivered in solid and neat packaging. The customer service is very responsive, a high-performance and trustworthy site.
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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client
Rating: 5 out of 5
Deadlines respected, super packaging, perfect!
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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Patrick
Rating: 5 out of 5
Very well packaged parcel and good quality products, I recommend this site.
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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BOYER J.
Rating: 5 out of 5
First order placed easily thanks to a clear and well-documented website. Quick and effective intervention from customer service to resolve an issue encountered during delivery.
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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Madame S.
Rating: 5 out of 5
As usual, fast and very careful delivery.
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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MEYER
Rating: 2 out of 5
A whole week to obtain a simple bottle of rum deliverable according to the site in '48/72h', order placed on Friday evening, parcel prepared and transport slip issued on Monday (according to the carrier!), but the parcel was only handed over to the carrier ON WEDNESDAY AFTERNOON! As a result, delivery at the last minute on Friday afternoon. This bottle was ordered for a birthday, and it was very close to not arriving on time. During this time, no explanation about a possible delay. I am therefore extremely disappointed by the negligence of this shop that does not consider it necessary to send a parcel THAT IS READY, and I do not intend to place any further orders.
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Response from rhumattitude.com
Thank you for your review. The parcel was indeed sent on Monday for an order placed on Friday evening, which is in accordance with what is indicated on our site. The information on the Mondial Relay site is often updated with delays. Furthermore, on our site for Mondial Relay, we do not indicate '48/72h' but rather 'Delivered in 4 working days* for an order placed before 1:00 PM between Monday and Friday, 5 days otherwise (*Saturday, Sunday, and public holidays are not working days)'. Since you placed the order on Friday after 1:00 PM, if we count 5 working days, it is indeed the following Friday, the date on which you received your parcel. If you want it to go faster, it is better to choose colissimo (3 days) or even chronopost (J+1). Mondial Relay is cheap but quite slow, whether for a bottle of rum or anything else. The Rhum Attitude team.
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MORANA
Rating: 5 out of 5
By chance, while going to Metro Cannes for the holidays, there were 3 bottles left that I bought. It is excellent. Metro having stopped this product, I went online. I had the opportunity to go to Domaine de Séverin, but I had taken the old one.
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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CHRISTINE
Rating: 5 out of 5
Perfect, received quickly and very well packaged.
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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Client
Rating: 5 out of 5
Good service.
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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Ewen C.
Rating: 5 out of 5
I ordered 2 Longueteau punches. They arrived quite quickly and very well protected. There was also a sample of 8-year-old rum offered.
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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MICHEL M.
Rating: 5 out of 5
Very satisfied with this site both for the choices it offers and the delivery. Highly recommend without hesitation!
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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Hakim K.
Rating: 5 out of 5
Order of rums placed on Monday, received on Wednesday at the relay point. Well-prepared parcel, bottles very well protected... Always as satisfied with my purchases on Rhum Attitude!
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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Pierrick B.
Rating: 5 out of 5
Sheldon 2000 An exceptional rum! A pleasure for the nose and mouth.
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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Francis W.
Rating: 5 out of 5
Parcel arrived at the logistics site broken, they sent me a new parcel with a little extra, so great service, nothing to complain about!
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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Julie
Rating: 5 out of 5
0: Offered for 3 months to my partner, he really enjoyed the many discoveries.
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Response from rhumattitude.com
1: Thank you for your feedback and see you soon on our site!
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Kevin V.
Rating: 5 out of 5
2: Everything went well, the order arrived without any issues and the bottles were well protected.
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Response from rhumattitude.com
3: Thank you for your feedback and see you soon on our site!
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Fabio B.
Rating: 5 out of 5
4: Received quickly, already tasted 2 excellent rums. Can't wait to receive my 2nd box.
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Response from rhumattitude.com
5: Thank you for your feedback and see you soon on our site!
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Mme O.
Rating: 5 out of 5
6: Efficient and fast.
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Response from rhumattitude.com
7: Thank you for your feedback and see you soon on our site!
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Sébastien
Rating: 5 out of 5
8: 100% satisfied.
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Response from rhumattitude.com
9: Thank you for your feedback and see you soon on our site!
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Didier L.
Rating: 4 out of 5
10: Comprehensive site. I found rums from my collection. Package well prepared and secured. I won't hesitate to consult again. Thank you.
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Response from rhumattitude.com
11: Thank you for your feedback and see you soon on our site! PS: any advice to aim for the 5th star next time?
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Christophe S.
Rating: 3 out of 5
12: Unfortunately, there was a sealing issue with one bottle. This is the second time. Otherwise, despite the description, it's hard to get an idea of the typology. An indication of the aromatic palette (sweet, sugary, dry, etc., a bit like wines) would be a plus.
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Response from rhumattitude.com
13: Thank you for your feedback. Indeed, we have had some sealing issues with the samples recently. We have identified the source and corrected the problem, but it is possible that a few bottles slip through our checks. In this case, please do not hesitate to contact us as soon as you receive the package so that we can send you a new bottle if the loss is significant, or give you a discount if the loss is minor. Following our phone conversation, we have sent you the agreed commercial discount. See you soon on our site! The Rhum Attitude team.
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CYROM
Rating: 5 out of 5
14: Receipt was compliant and quick. Thank you.
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Response from rhumattitude.com
15: Thank you for your feedback. We left you a message by email and phone because we do not understand which order you had this problem with. We will refund your credit card if the discount code was indeed applied incorrectly. Awaiting your response, The Rhum Attitude team.
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Monsieur S.
Rating: 5 out of 5
16: Great. Notified as soon as available in stock. Order placed and received quickly. Careful packaging and well protected.
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Response from rhumattitude.com
17: Thank you for your feedback and see you soon on our site!
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Marion L.
Rating: 5 out of 5
18: Very well-stocked website, a huge selection. Delivery was extremely fast and the bottles were very well packaged. I recommend!
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Response from rhumattitude.com
19: Thank you for your feedback and see you soon on our site!
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Marie
Rating: 4 out of 5
20: Disappointed by the size of the bottles.
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Response from rhumattitude.com
21: Thank you for your feedback. Following our phone conversation, you understood that it was 4*5 centiliters (so 20 cl in total) for the box of the month. We take note of the impression of low quantity and will indeed try to put a reference point in our photos so that we understand the size of the box, knowing that the advantage of its
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ludovic L.
Rating: 5 out of 5
Perfect fast delivery quality products
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Korkennase
Rating: 5 out of 5
Gutes Angebot, schnelle Lieferung, Top??....gerne wieder, merci Marcus, Berlin
Response from rhumattitude.com
Vielen Dank und bis bald auf unserer Website
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Julius
Rating: 5 out of 5
Bra utbud och snabb leverans.
Response from rhumattitude.com
Thank you for your feedback and see you soon on our website !
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Christine
Rating: 5 out of 5
Fast delivery. Products well protected.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Stéphanie
Rating: 5 out of 5
Easy order process, quick receipt of products, bottles very well packaged, hard to do better, thank you very much!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Emmanuelle G.
Rating: 5 out of 5
Order placed for a gift with express delivery (whisky). The deadlines were met. Item well packaged and received in perfect condition. Reasonable prices compared to other sites consulted. Also note the little gift included with the order (tasting glass), very nice. The Bellevoye whisky was also very appreciated by the recipient, a great fan and connoisseur of peaty whisky. Everyone was satisfied!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Cambien
Rating: 5 out of 5
Perfect,?? Careful and fast packaging. Attentive staff. Thank you.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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VERCOUSTRE
Rating: 3 out of 5
Exceptional choice Not very customer-friendly for after-sales service. I had a problem with the delivery. Rhum Attitude leaves you to handle it. I eventually retrieved my last package...10 days after the first one.
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Response from rhumattitude.com
Thank you for your order and your feedback. When there is a delay, we intervene. We do not leave customers to handle it alone. After discussing with you, we understood what happened: you sent a screenshot without comment directly to a member of Rhum Attitude who did not understand it was a customer complaint. If you had written a few words like 'hello I have a problem with my order' he would have likely understood and forwarded it to customer service. You need to contact customer service in one of these 4 ways (it's written all over the site): 01 75 51 46 19 or [email protected] or [email protected], or by using the chat box at the bottom of the site. We still sent you a proposal for a commercial gesture, feel free to respond. The Rhum Attitude team
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dujardin
Rating: 5 out of 5
Hello, I received my order today - everything is perfect - just need to enjoy - thank you for everything - 100% satisfied - see you soon for a new order - M.D.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Rafa L.
Rating: 5 out of 5
Fast delivery, efficient and products as described with a little sample included, what more could you ask for!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Kanasak
Rating: 5 out of 5
2nd order on the site, just like last time: perfect. A good selection and fast, well-protected shipping.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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PHILIPPE
Rating: 5 out of 5
Very fast shipping, top packaging, really nothing to complain about!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Kuffour B.
Rating: 5 out of 5
Good after-sales service! Good product Very varied products Fast and efficient delivery in Belgium Bravo!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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ARNAUD L.
Rating: 5 out of 5
Reference site for me. Nothing to complain about!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Pascal
Rating: 4 out of 5
Very good site, very reasonable prices on the majority of products except when they become rarer, the price tends to increase significantly.
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Response from rhumattitude.com
Thank you for your feedback.
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