Rhumattitude.com consistently delivers fast, reliable service with prompt delivery and careful packaging, keeping orders well protected and on time. The store offers a thoughtful selection of bottles and samples, with clear product references, well-presented packaging, and attractive pricing that customers appreciate. Customers repeatedly note excellent communication and helpful service, along with smooth, efficient order handling and dependable shipping. The experience is reinforced by long-term loyalty, positive recommendations, and repeated satisfaction across multiple orders.
First of all, thank you for your subscription to the box of the month. When subscribing, the quantity is the very first characteristic indicated, precisely to avoid this kind of disappointment: https://www.rhumattitude.com/cave/box-du-mois/ It is about discovering various rums. If you want quantity, we have a cellar with 1300 bottle references: https://www.rhumattitude.com/cave/ A part of the cost of the box corresponds to packaging, the booklet, the bottles, logistics, etc. This explains why the price per liter is higher. Furthermore, you have taken a subscription for several months. As we offered you by email, we can easily refund the remaining months and cancel the subscription. We remain at your disposal. The Rhum Attitude team.
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Catherine
Rating: 5 out of 5
Very serious site. Order received quickly and excellent packaging. I recommend it without any problem ??
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Andrea M.
Rating: 5 out of 5
Tutto perfetto
Response from rhumattitude.com
Grazie mille e buon anno !
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Philippe
Rating: 5 out of 5
TRES BIEN TRES PROFESSIONEL
Response from rhumattitude.com
Merci pour votre commentaire. Nous vous souhaitons une très bonne année 2019 !
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Alexandra
Rating: 5 out of 5
Very good, fast shipping every month, pleasant contact with the service, appreciated selection of rums every month.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Jean P.
Rating: 5 out of 5
Very good advice, attentive to my tastes and always finds a novelty that suits me, super fast shipping and perfect packaging, an exceptional cellar :)
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Agnes P.
Rating: 3 out of 5
DELIVERY SLOWER THAN ANNOUNCED
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Response from rhumattitude.com
Thank you for your comment. The estimate we display is a high range, knowing that in most cases, it is actually faster. It is true, however, that there are sometimes delays on the part of the carriers and that the indicated date is exceeded by several days. We carefully select our carriers (since the beginning we have parted ways with two of them due to too many difficulties). We are currently working with Chronopost, Colissimo, and Mondial Relay, which are the major players in the market. None are perfect, of course. Furthermore, you placed your order in early December 2018. As everyone knows, that month was difficult for road transport. If the package arrives too late (after a birthday date, for example), you can always refuse it (or not pick it up at the pickup point): it will then be automatically returned to us and we will fully refund you. For truly urgent packages, it is better to go through Chronopost (next day delivery). We wish you a happy new year 2019. The Rhum Attitude team.
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Amandine H.
Rating: 5 out of 5
Package arrived on time, well packaged and with gift wrapping. Perfect
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Nolucy
Rating: 5 out of 5
The site is very pleasant to navigate. The shipping is fast. Good reception. Impeccable product.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Laurence B.
Rating: 5 out of 5
This site is very interesting, the rum is very fragrant and pleasant, the delivery is fast.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Laubier C.
Rating: 5 out of 5
Nothing to complain about, perfect packaging, the bottles were well secured, I recommend.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Marc-Andre J.
Rating: 5 out of 5
Product received as described on their website. Fast shipping. Impeccable service.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Raphaël V.
Rating: 5 out of 5
Nothing to say! Delivery on time ... top notch!
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Steph P.
Rating: 5 out of 5
Very good experience for a first order. Great variety of choices. Respect for delivery deadlines.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Jose G.
Rating: 5 out of 5
Fast and quality service, great choice of products to recommend.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Guillaume
Rating: 5 out of 5
Perfect from start to finish of the order. The products are perfectly protected.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy new year 2019!
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Valerie K.
Rating: 5 out of 5
Received in Saint Martin Caribbean very quickly.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Lucie
Rating: 5 out of 5
Very fast and responsive, I recommend this very professional site.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very Happy New Year 2019!
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Philippe
Rating: 4 out of 5
The order was delivered on time. However, the cases in which the ordered bottles (4) were placed were somewhat damaged. Some of these bottles were intended as gifts, not great. After contacting the Rhum Attitude team, it turns out that I could have received new cases if I had reported the problem upon receiving my order. This testimony of concern for customer satisfaction from Rhum Attitude encourages me to reevaluate my initial rating upwards.
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Response from rhumattitude.com
Thank you for your order and your comment. The cases are difficult to protect: depending on the type of case, we either lay it flat and slide it along the cardboard, or we leave it with the bottle inside while ensuring good protection around it. For Belgium, the package goes through 2 operators, Colissimo and BPost, who generally handle packages better than others. Despite all these precautions, this kind of incident can happen. That said, when the customer informs us upon receiving their package of any potential damage (for a damaged case, a broken glass, or another issue), we take the necessary steps. In this case, we could have sent you new cases express. Since it is too late for that, we have sent you a discount card valid indefinitely on our website. The Rhum Attitude team.
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Josef J.
Rating: 5 out of 5
super shop 100%
Response from rhumattitude.com
Merci pour votre commentaire. Nous vous souhaitons une très bonne année 2019 !
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Thomas S.
Rating: 5 out of 5
Very good but they could make efforts on the packaging, a bottle of Bally 1998 damaged in its aluminum box without bubble wrap inside.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Ugo
Rating: 4 out of 5
Good product, correct shipping.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Deud
Rating: 5 out of 5
Fast shipping and well protected.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy new year 2019!
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Cyril
Rating: 5 out of 5
Top team,
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Karim M.
Rating: 5 out of 5
Nothing to say, well done packaging to protect the bottles, deliveries on time.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Didier S.
Rating: 5 out of 5
My first order never arrived... returned to sender by Colissimo for unexplained reasons. Rhumattitude resent it at their expense immediately. Product conforms to the order, in good condition. Friendly and professional contact. I will order again.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Eric R.
Rating: 5 out of 5
Very easy to use site, user-friendly. Hyper fast delivery and super secure. Top merchandise. I highly recommend.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Pascal
Rating: 5 out of 5
Tres bon service
Response from rhumattitude.com
Merci pour votre commentaire. Nous vous souhaitons une très bonne année 2019 !
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Patrick B.
Rating: 5 out of 5
The site is very well made.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Richard C.
Rating: 5 out of 5
Great, especially the speed of delivery.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy new year 2019!
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M. O.
Rating: 5 out of 5
Very fast service. The products are well packaged and of good quality.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Lili
Rating: 3 out of 5
Fast delivery but shipping costs are very high since the delivery people are not required to stay when we open the package to check its condition. So sending us an email to tell us to check the condition of the package is useless for me. I inquired with my local agency and my sister who is a mail carrier, and no, the delivery people are not required to stay while we open the package, they are not sworn in.
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Response from rhumattitude.com
Thank you for your comment. You should at least check if the warranty seal has not been broken and if there is clearly no leak or sound of broken glass. It takes a few seconds and it's common sense. We plan to modify the email accordingly. There is more in the email that explains the steps to take in case of a problem: a photo of the opened package and to notify us quickly. In 100% of cases, we find a solution.
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Patrice G.
Rating: 5 out of 5
Very happy with the service.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Romain M.
Rating: 5 out of 5
Very good, super.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Patrick A.
Rating: 5 out of 5
Nothing to report - Fast and serious - Well-packaged and compliant products.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Richard E.
Rating: 5 out of 5
Very good products. Nice boxes, accurate description and delivery time respected.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy new year 2019!
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Romain H.
Rating: 5 out of 5
Perfect, I recommend.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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Joana
Rating: 4 out of 5
I just find the shipping costs to Belgium overpriced.
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Response from rhumattitude.com
Thank you for your comment. Regarding shipping fees, on average we charge what it costs us. We ship from France, so as soon as it's abroad, it's more expensive because we pay for two carriers: La Poste in France, and the local carrier (BPost in Belgium). For Belgium, we also offer delivery to a pickup point which is cheaper (7.90 euros), and shipping costs are free for any order over 140 euros.
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Sabrina R.
Rating: 3 out of 5
A bit disappointed between the price and the size of the 'bottles'. The box sold as a 'plus' in the ad is just cardboard... Nice to discover some rums but nothing more...
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Response from rhumattitude.com
Thank you for your comment. We are sorry for this disappointment. If you want to cancel the subscription, we will refund you for the remaining months, please do not hesitate to contact us at [email protected]. We would like to clarify that you subscribed to a monthly box. The bottles are 5 centiliters, which is the first thing we indicate when you go to the page that allows you to subscribe. As for the box, it is made of recyclable cardboard, and we do not see what other material we could use to make it.
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Claude
Rating: 5 out of 5
Hello, great service, nothing to say, meets my expectations.
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Response from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
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