Rhumattitude.com consistently delivers fast, reliable service with prompt delivery and careful packaging, keeping orders well protected and on time. The store offers a thoughtful selection of bottles and samples, with clear product references, well-presented packaging, and attractive pricing that customers appreciate. Customers repeatedly note excellent communication and helpful service, along with smooth, efficient order handling and dependable shipping. The experience is reinforced by long-term loyalty, positive recommendations, and repeated satisfaction across multiple orders.
Serious company, wide choice. Customer service is courteous and responsive. Highly recommended!
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Guilhem D.
Rating: 5 out of 5
Just perfect!!!
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Neydens
Rating: 5 out of 5
Very reasonable prices. Easy access. Impeccable delivery.
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Customer
Rating: 5 out of 5
Excellent! No delivery or packaging issues.
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Cyril
Rating: 5 out of 5
Excellent no reservations, I would recommend this company to anyone.
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Grégoire
Rating: 4 out of 5
Good and efficace
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Richard B.
Rating: 5 out of 5
Order processed and sent quickly, the widest choice of rums and samples on the web, top notch!
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Mathieu
Rating: 5 out of 5
Delivery on time and confirmed.
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Bruneton
Rating: 5 out of 5
A lot of choice, a good delivery. Enjoy
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Pascale D.
Rating: 5 out of 5
Fast delivery for an order placed a week before Christmas!!! Thank you!
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Marc T.
Rating: 5 out of 5
Specialized site with many references often hard to find, quick order tracking information, packaging perfectly protecting the order, delivery time respected. After a first order, I highly recommend this site for rum lovers.
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Léaonette
Rating: 5 out of 5
Package received on time.
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Thérèse B.
Rating: 5 out of 5
Excellent, deadlines were respected during the holiday season. Generous packaging for optimal protection. Quality products. Highly recommended, I will not hesitate to use them again.
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M. P.
Rating: 5 out of 5
Very quick and reliable
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Bruno -.
Rating: 5 out of 5
Always excellent!
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Customer
Rating: 5 out of 5
really perfect.. always in time perfect communication
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Thai
Rating: 5 out of 5
Quick delivery, very good packing.
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Fabien B.
Rating: 5 out of 5
Fast delivery, compliant items. All good.
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Esther D.
Rating: 5 out of 5
I recommend
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Leamauff
Rating: 3 out of 5
I am disappointed because the presentation of the rum bottles does not resemble the photo on the site. The rum arrived in small glass bottles whereas on the site the box is presented with small test tubes which, in my opinion, added to the originality of the product.
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Response from rhumattitude.com
Thank you for your feedback, and I apologize for this disappointment. However, I would like to clarify the following points: You subscribed to a "box of the month". The photo and explanations correspond to what you received: https://www.rhumattitude.com/#box-du-mois We also have another box, which is more expensive (double the price if we consider shipping costs), which is purchased separately in the shop: https://www.rhumattitude.com/boutique/la-rhum-box-le-maitre-de-chai/ The rums in this box are indeed contained in screen-printed "test tubes". These two offers are clearly presented independently, in different places on the site, and from our point of view, there is no ambiguity. I sent you a message to ask for more details regarding this confusion. Perhaps you saw a presentation on another site that talked about us and misled you? Furthermore, we are obviously ready to cancel the subscription and refund you for the last two remaining months, or to make a commercial gesture. Please feel free to respond to the email we sent you. Best regards, Olivier from the Rhum Attitude team.
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Frantisek C.
Rating: 5 out of 5
IMPECCABLE services! Fast delivery and very precise package tracking ?? well done!
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Raynald
Rating: 4 out of 5
Very good site, with explanations about rums, fast delivery
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Customer
Rating: 5 out of 5
Original gift idea. Delivery was very fast. Nice presentation. Quality product
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Olivier L.
Rating: 5 out of 5
Very good business and helpful
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Titi62
Rating: 5 out of 5
very very good
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Customer
Rating: 5 out of 5
Original and delivered on time
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Customer
Rating: 4 out of 5
Not 5 stars because I would have preferred the bottles to be glass, more charm! The rest is perfect!
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Response from rhumattitude.com
Thank you for your comment. If you understood that it was not glass at the time of ordering, then that's perfect! We will continue to use PET bottles (the same plastic as mineral water bottles but with a thicker wall making them particularly durable) for two reasons: to provide the cheapest sample service possible for our customers, and to minimize breakage during transport.
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Cha
Rating: 5 out of 5
Very comprehensive site, many references. Careful and fast shipping.
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Mg S.
Rating: 5 out of 5
Reliable site, fast, with a lot of choice. The box purchased and given as a gift was very well received. Original and aimed at both professionals and amateurs! Customer service is available and responsive.
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It's nice, thank you!!
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Customer
Rating: 5 out of 5
Hyper reactive .. Good original idea .. and excellent rum received!
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Marc
Rating: 5 out of 5
Serious, efficient, fast delivery!
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Michel W.
Rating: 5 out of 5
Professional service, recommened!
Response from rhumattitude.com
thank you very much for your appreciation !
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Customer
Rating: 4 out of 5
Following my order, a product was no longer in stock, so I was called to inform me and to know if I wanted a refund or if I wanted to replace it. If there hadn't been this issue, I would have given 5 stars.
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Response from rhumattitude.com
Thank you for your comment. Everything we sell on our online store is in stock. However, we are not immune to an inventory discrepancy (which happened in your order case) but it is extremely rare.
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Customer
Rating: 3 out of 5
Average email and phone contact.
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Response from rhumattitude.com
Thank you for your comment. I had personally responded and I remember our exchanges. I see how I could do better next time to respond to the type of question asked. I also see that you have ordered again on our site, so I thank you for your loyalty and, therefore, for your understanding. Best regards, Olivier from Rhum Attitude
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Robin L.
Rating: 5 out of 5
No problem, deadline respected!
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Customer
Rating: 4 out of 5
Everything received on time and as ordered. The packaging could be reinforced more.
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Response from rhumattitude.com
Thank you for your comment. We have been shipping bottles for over 3 years now and we have continuously optimized our packaging method. Breakages have become extremely rare. However, if there are any damaged bottles or cases despite all precautions taken, please do not hesitate to report it to us and send us photos so that we can take the necessary steps to replace or compensate you. Best regards, Olivier from Rhum Attitude
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Client
Rating: 5 out of 5
Top-notch again this month especially since there was an extra mini bottle for the holidays!
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Maxime V.
Rating: 5 out of 5
Perfect, package on time, nice gift wrap and a nice little card for the accompanying note.
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Patrick 7.
Rating: 5 out of 5
Order delivered quickly and efficient phone contact.
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