The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
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PATRICK
Rating: 5 out of 5
As usual, everything is perfect, I recommend.
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Alessandro L.
Rating: 5 out of 5
Fast reception and in good condition. Top notch.
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Client
Rating: 5 out of 5
Fast and serious service
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Mikael H.
Rating: 5 out of 5
Very professional and fair prices, I recommend.
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Laetitia B.
Rating: 5 out of 5
Top customer service; well-thought-out packaging; consideration...
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Amandine
Rating: 3 out of 5
Just a problem with the delivery by post. But very good service, responsiveness from the Rhum Attitude sales team. Thank you, very good rum, no issues.
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Response from rhumattitude.com
Thank you for your comment. Delivery problems can happen with any carrier, and with e-commerce as well. Our added value in this case is to resolve them quickly and well. See you soon on our site!
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bak
Rating: 5 out of 5
Super fast delivery, excellent punch product from Guyana.
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Georges
Rating: 5 out of 5
Reliable and fast
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Guillaume V.
Rating: 5 out of 5
Very good availability of customer service after an ordering error on my part. Careful and fast shipping.
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Vincent M.
Rating: 5 out of 5
Excellent!! Nothing to say, efficient, fast, and very professional.
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Peggy M.
Rating: 5 out of 5
Good rums to discover
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M. O.
Rating: 5 out of 5
Very good product, informative booklet, quality packaging.
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Paul M.
Rating: 5 out of 5
Nice discovery of rums from different countries.
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Jacques J.
Rating: 5 out of 5
Super fast, the items were very well packaged. I received a quick response to my email and good information. I highly recommend Rhum Attitude. Well done!
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Anthony T.
Rating: 5 out of 5
Fast delivery and perfect packaging.
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Joe
Rating: 5 out of 5
Rhumattitude, motivated and qualified! Products so well described that you feel like sharing a moment with them!
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Michèle G.
Rating: 5 out of 5
Despite a small packaging issue, I am satisfied with my purchase and the customer service (for the small packaging issue...)
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brigitte T.
Rating: 5 out of 5
Fast and compliant = satisfaction. However, having only looked at the photos and not the quantity, I was disappointed by the size of the bottles compared to the total price...
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MICHAEL A.
Rating: 5 out of 5
Delivery time always respected - product information always relevant and reliable
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josette L.
Rating: 5 out of 5
It's a shame that the price is a bit high, we would take boxes because it's so good!!!
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Piouceuh
Rating: 5 out of 5
I am delighted with the order! Delivery on time and respectful of all conditions with the information email received just before delivery, to accept the package if a complaint needed to be made. I opted for a gift wrapping with a thank you card that was offered and everything was perfect! You can order with your eyes closed even for delivery in Belgium.
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Leeloo
Rating: 5 out of 5
Careful shipping, very satisfied!
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François M.
Rating: 5 out of 5
Careful packaging. Product exactly matching expectations. Very fast delivery.
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Isabelle P.
Rating: 5 out of 5
Super well packaged beautiful bottle and good rum very happy because it was for a gift quick and efficient thank you
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Romain H.
Rating: 5 out of 5
Super, perfect every time
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Émeline P.
Rating: 5 out of 5
We love Clement rum
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Dimitri S.
Rating: 5 out of 5
Order as expected, quick and careful shipping.
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Julie
Rating: 5 out of 5
Arrived as expected, well packaged, good product
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Michel M.
Rating: 5 out of 5
Very good follow-up of my order. Deadlines respected. Perfect Michel
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M. P.
Rating: 5 out of 5
Very professional, very happy with the rum I ordered.
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mehdi
Rating: 5 out of 5
Fast delivery and products always well packaged
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Arnaud L.
Rating: 5 out of 5
Competitive product prices compared to other sites. Shipping costs again much lower than on other sites. Package well protected. I will order again. The only small downside is that there are perhaps fewer references compared to Excellence or Lacompagnie.
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Response from rhumattitude.com
Thank you very much for this comment. We are working on the number of references every day... If there are any brands or specific products that you think are important and are missing from our catalog, please let us know and we will prioritize looking into them. Thank you again and see you soon! The Rhum Attitude team
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M. F.
Rating: 5 out of 5
Proper handling of the order: Order of two bottles of rum placed on a Sunday evening, received at the relay point on Wednesday. The protection of the bottles with large bubble wrap is optimal, and the procedure in case of package alteration is explicitly explained in an email. Don't doubt it, I highly recommend!
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stephane A.
Rating: 5 out of 5
EXCELLENT FOR THE REACTIVITY AND THE CHOICE OF YOUR PRODUCTS
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Cyrille L.
Rating: 5 out of 5
Perfect delivery.
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dominique V.
Rating: 5 out of 5
Super fast delivery and well packaged
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Kevin M.
Rating: 5 out of 5
Very responsive team, attentive to the customer and focused on their satisfaction. Thank you
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CH
Rating: 5 out of 5
Excellent products, top delivery
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Alexia
Rating: 3 out of 5
Received on time. Small downside. Regarding the samples 1/3 I received with the right packaging and the others were in a basic bottle and not as seen in the photo. A bit disappointed.
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Response from rhumattitude.com
Thank you for your order and your comment. In fact, you purchased 2 types of products: 1) The Diplomatico is a "miniature bottle", so it's really a mini bottle: www.rhumattitude.com/cave/diplomatico-reserva-exclusiva-mignonnette-de-5-cl We sell very few of these because few brands offer them. 2) The 3 other rums you purchased are samples. We make them from bottles using a filler. When you take at least one (you can test it), a message immediately appears: "You have added one or more sample(s) to your cart: feel free to learn more about this offer. Learn more." If you click on it, you arrive at the page that clearly explains that these are PET bottles (plastic like water bottles, but more durable) www.rhumattitude.com/nos-echantillons-de-5-cl-vous-permettent-de-composer-votre-box-sur-mesure Additionally, there is a second reminder when you reach the cart: "You have at least one sample in your cart, feel free to learn more about this offer. Learn more." The goal of these samples, which are available for almost all our references, is to be able to taste, not to collect (as one can collect "miniatures", and there are specialized sites but they offer a much more limited choice of rums). We understand that one might overlook these explanations, but our goal, on the contrary, is to be transparent to avoid this kind of disappointment. Also, don't forget that if you want to withdraw, you can return the samples to us and we will fully refund you. The Rhum Attitude team.
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