Customer reviews of rhumattitude.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 977 published reviews

Summary of reviews

The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.

Reviews 2, 3 and 5 stars

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C
Client
Rating: 5 out of 5
Very professional, very good responsiveness, highly recommend
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Piotr
Rating: 5 out of 5
Quickly, with precision
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Malorie
Rating: 5 out of 5
I stumbled upon the site by chance and I must say I was not disappointed! The choice is vast. For my part, I took a small sample rum gift set. It made a nice impression on the person I gifted it to. The gift wrapping was impeccable. The delivery was on time. I highly recommend this site which I will keep in mind for future purchases.
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Thank you for this long comment!
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Malin C.
Rating: 5 out of 5
I always place my orders with great pleasure.
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Bicheroux
Rating: 5 out of 5
Perfect! Very happy with the service!
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Client
Rating: 5 out of 5
In info: perfect.
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C
Client
Rating: 5 out of 5
Fast delivery, nice packaging and enriching description.
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Seb
Rating: 5 out of 5
Great site, good product and fast delivery. And a customer service that is very attentive. Nothing to say. Order with your eyes closed.
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C
Client
Rating: 5 out of 5
Fast and without any problems.
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A
angeh
Rating: 5 out of 5
Parcel arrived on time. Well packaged. Very happy with my purchase.
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Stoof
Rating: 5 out of 5
The rum is excellent, the bottles are carefully packaged and the delivery is fast. Nothing to say!
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Cindy L.
Rating: 5 out of 5
Quality products, fast and very careful shipping. The only small disappointment is that I thought the little note for the gift recipient would be printed on the order slip and not on a separate little card.
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Phil. L.
Rating: 5 out of 5
Following my order, the delivery was very fast and the item well protected... Very good company! Thank you!
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Julien
Rating: 5 out of 5
2 : Easy to navigate website and well filled with explanations. Delivery on time and as scheduled. Optimal packaging security. Quality of purchased products... (I dropped a glass that didn't break!) I found my rum store!
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Response from rhumattitude.com
Thank you for this comment. Please be careful with the glasses nonetheless :)
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DEFRERE
Rating: 5 out of 5
4 : Very fast shipping and very good product as described.
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Monsieur L.
Rating: 5 out of 5
6 : Hello everyone, To start with: - attractive prices - wide selection of rums - fast delivery Everything is really okay, I recommend.
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YD
Rating: 5 out of 5
8 : Responsive customer service, impeccable packaging, fast delivery... the best!
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Mme N.
Rating: 5 out of 5
12 : Nice variety of rum from various origins. Easily navigable site. Fast delivery and well-protected bottles.
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Client
Rating: 5 out of 5
14 : Great choice of products. Delivery on time without any issues.
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PATRICK
Rating: 5 out of 5
16 : My first order placed, I am very satisfied, well-designed site, well-presented products, easy to place an order, well-packaged parcel, and easy and fast reception, I recommend this site.
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C
Client
Rating: 5 out of 5
18 : Quick support to answer any questions. No problems encountered so far.
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Jacques C.
Rating: 5 out of 5
20 : Perfect for discovering new sensations and good finds! A box from time to time is very pleasant to share in the evening.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
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JP M.
Rating: 5 out of 5
24 : The rum box every month is the best! The booklet is very well written and the selected rums are good and varied enough to look forward to the next month. In my first two, it's a flawless performance!
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Response from rhumattitude.com
Thank you for your comment, it's nice to see that our work is appreciated!
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Mathieu D.
Rating: 5 out of 5
26 : Excellent customer experience from ordering to delivery through packaging!
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Client
Rating: 5 out of 5
28 : The right dose to discover various rums. My husband, to whom I gifted the 3-month box, is super happy.
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Client
Rating: 5 out of 5
30 : Top order. Site to recommend without hesitation.
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Client
Rating: 5 out of 5
32 : Good shelving and fast delivery.
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Client
Rating: 5 out of 5
34 : Everything was perfect.
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C
Client
Rating: 3 out of 5
play
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Response from rhumattitude.com
Thank you for your comment. Of course: these are not miniatures but rather samples intended primarily to expand knowledge about rum. Everything is explained on our website (the fact that it is P.E.T. and not glass, the close-up photos of the labels which are meant to provide information about the rum and not to reproduce the original label...). These explanations are indicated in many places. Very few rum brands produce 'miniatures' and when they do, it is rarely for the most interesting rums, so if we were to settle for that, we wouldn't be able to offer more than 700 references in samples.
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Biton
Rating: 3 out of 5
38 : The miniatures are plastic and the labels do not resemble the original bottles at all..
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Response from rhumattitude.com
Thank you for your comment. Not at all! You can obviously send a package to a private individual. You even have the choice of carrier: Colissimo, Chronopost, or GLS. It's just a bit more expensive (a few euros more) simply because it costs us more. You can even send the first box to your home (for the surprise effect), and then the following boxes to a pickup point. If you can't find how to do it during the order, don't hesitate to call us, we will help you! We're here for that.
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Steph
Rating: 5 out of 5
42 : Fast delivery, well-packaged products, exquisite rums.
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Adeline A.
Rating: 5 out of 5
44 : Despite a small presentation issue on the first delivery, they responded immediately to my complaint and I was satisfied. My partner is very happy with his gift. I will not hesitate to recommend this site.
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Carole
Rating: 5 out of 5
Exceptional choice. Perfect delivery
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Client
Rating: 3 out of 5
Efficient after-sales service but unfortunately incompetent carrier.
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Response from rhumattitude.com
Thank you for your comment. However, it is one of the best (Chronopost). Unfortunately, no carrier is 100% reliable: incidents sometimes happen and the local team can be of varying quality. As you said, in case of a problem, what we owe you is impeccable after-sales service to act as an intermediary with the carrier and resolve the issue and/or compensate you. Olivier from Rhum Attitude
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Véronique
Rating: 5 out of 5
Very wide selection of rums, and a great sample concept for gifting. It allows you to discover to better buy the bottle that will truly please ;)
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Response from rhumattitude.com
Thank you for this comment! This is exactly our goal: to allow our customers to try lots of samples so they can buy the bottles of rums they have already tested and loved. This way, we avoid disappointments and also promote rum culture!
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Client
Rating: 5 out of 5
Delighted with the products
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KEVIN C.
Rating: 5 out of 5
Super fast delivery, excellent caramelized rum... TOP.
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Bicheroux
Rating: 5 out of 5
Perfect service! Item delivered in very good condition! Very happy! I highly recommend!
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Gaelle
Rating: 5 out of 5
Super satisfied with the order, the package, and the delivery which was super fast. I highly recommend this site, very reliable.
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Mr E.
Rating: 5 out of 5
Very good; however, it's a pity to have to wait until the middle of the month!
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Response from rhumattitude.com
Thank you for your feedback. We understand your point of view. At the beginning of the month, we have many other tasks to complete (notably creating the new box of the month), which is why we postpone the shipping for subscribers to mid-month.