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C
Rating: 4 out of 5
Product as described!! Fast shipping, well packaged!! The only small downside is a package too large for two bottles!!
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Customer reviews of rhumattitude.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 977 published reviews
Summary of reviews
The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
Reviews 2 and 4 stars
Reset filtersP
Rating: 4 out of 5
Fast delivery within the deadlines.
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B
Rating: 4 out of 5
A huge choice, a very good database and complete information.
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P
Rating: 4 out of 5
Slight delay on delivery to the relay point but otherwise, clean package, serious packaging worthy of Rhum Attitude. For the drink, I haven't tasted it yet, it shouldn't be long, just smelling it, the scent is magnificent, it makes you want to.
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G
Rating: 4 out of 5
Impeccable and very fast delivery.
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Response from rhumattitude.com
Fast and careful shipping.
J
Rating: 4 out of 5
Thank you, order arrived on time, customer service is top-notch as they called me regarding the ordered product and the delivery arrived on time. I recommend Rhum Attitude to all my acquaintances.
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J
Rating: 4 out of 5
Always good products, responsive, follow-up! Personally, the site is well put together. Best regards.
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G
Rating: 4 out of 5
Very well done.
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O
Rating: 2 out of 5
- Did not receive the Kraken Black promotion - Delivery via DPD even though I paid (€15.10) for Colissimo.
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Response from rhumattitude.com
Thank you for your order and your feedback. 1) Regarding the Kraken sample not received, please do not hesitate to inform us when you receive an incomplete package. Preparation errors happen, even if they are rare. Have you checked the packaging? Sometimes the sample shifts in the package and is not immediately visible. We will write to you separately to resolve this issue. 2) Your order was indeed sent via Colissimo (French post), simply as we indicate on the site at the time of ordering and choosing the carrier; they hand over the package to a local operator once in the destination country.
P
Rating: 4 out of 5
I have been sourcing rum from Rhum Attitude for several years. Deliveries in Paris always go smoothly. Being able to get this year 'La Flibuste 2001' at a very reasonable price was a delightful surprise. Trust them; their assessments of the bottles are generally consistent, even if they are just very personal opinions.
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L
Rating: 4 out of 5
Achei o gosto perfeito para você curtir a noitada ???
D
Rating: 4 out of 5
I am quite satisfied; I just thought it would be a bit more qualitative.
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B
Rating: 4 out of 5
On time shipping and product compliant!
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M
Rating: 4 out of 5
Very good assortment. My country was not originally on their site, but was actioned at my request and pretty much smooth sailing from there. Only minor setback was that shipment came in two packages, which, living in Norway added some additional customs handling charges. All in all I'm very happy to have found the shop and will likely come back for more.
Response from rhumattitude.com
Hi, thank you for your order and your comment. We are happy that the parcels reached you since Norway is not very near from France ;). Yes we really have to do several parcels otherwise risks of damage are much higher and that would make a lot less happy. If you want just one parcel next time please order a maximum of 4 bottles or 6 naked bottles (with no case at all).
S
Rating: 4 out of 5
A bit slow to arrive
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G
Rating: 4 out of 5
A small commercial gesture following the inconvenience of labels! We appreciate it.
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Response from rhumattitude.com
Thank you for your order and your feedback. These are not miniatures but samples, handmade by us primarily for tasting. Everything is explained when you place the order. Try again to take a 5 cl sample in your cart, you will see a message appear 'You have added one or more sample(s) to your cart: feel free to learn more about this offer.' with a button 'Learn more.'. Then once in your cart, the same message reappears. When you click on 'Learn more' you get the explanations, photos, and details. Regarding the damaged label of the bottle, it is possible that it deteriorated during transport. We will send you an email with a commercial proposal. The Rhum Attitude team
G
Rating: 2 out of 5
The box of the bottle (at 100€!) was torn in several places as if it had already been opened and was therefore not presentable for a gift. We had to put black marker on the tears to hide them and we even feared that the bottle was opened but no, the seal was intact.
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Response from rhumattitude.com
Thank you for your order and your feedback. We are sorry for this incident. We will contact you to understand what may have happened.
P
Rating: 4 out of 5
Good site????
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M
Rating: 4 out of 5
Fast, good product.
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J
Rating: 4 out of 5
Very large selection of products on the site, clear website
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M
Rating: 4 out of 5
10: Respect for the product, top-notch packaging. Very good experience.
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M
Rating: 4 out of 5
fast delivery, good communication
Z
Rating: 4 out of 5
47: Excellent service. Fast.
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J
Rating: 4 out of 5
Received on time, reasonable price with private sales.
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M
Rating: 4 out of 5
Guyana rum available, fast shipping. The only downside was the transport; my parcel took several days to travel from LE MANS - PARIS, MONTPELLIER, LYON... before being delivered to me 200km from its departure point. According to the carrier I consulted, it's normal...
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Response from rhumattitude.com
Thank you for your order and your feedback. No, that is indeed not normal... We are dependent on carriers and they all unfortunately sometimes experience weaknesses. However, we have selected the most reliable ones and abandoned those with whom incidents were too frequent. Do not hesitate to contact us to intervene with the carrier at the slightest difficulty.
J
Rating: 4 out of 5
Meets expectations, fast delivery, excellent product.
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T
Rating: 4 out of 5
Order received without problems.
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G
Rating: 2 out of 5
The delivered bottles did not match at all with those ordered
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Response from rhumattitude.com
Thank you for your order and your feedback. We have been in contact with you for several days. It is a preparation error and we are sorry once again. Despite all our precautions, this happens from time to time. You returned the 2 bottles that were not right, and as agreed, we are sending you the 2 that you ordered. The Rhum Attitude team
P
Rating: 4 out of 5
Deadlines met, products very well packaged
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J
Rating: 4 out of 5
Perfect delivery but, a bit long... maybe due to the current agitation.
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M
Rating: 4 out of 5
Correct service, good information.
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E
Rating: 4 out of 5
The site, the variety of the offer, the quality of the products, the reviews, the order, the payment security, the shipping care, the package tracking or customer service make Rhum Attitude a very reliable site in my opinion. I did not give 5 stars because I find that a commercial policy valuing regular customers is lacking.
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M
Rating: 4 out of 5
Fast delivery and well packaged but at the Post Office even though I requested home delivery. I don't think Rhum Attitude is to blame but rather Colissimo which often messes things up..
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A
Rating: 4 out of 5
Very fast shipping. Good follow-up. A sample arrived broken but the responsiveness of the after-sales service is impeccable.
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L
Rating: 4 out of 5
Fast shipping and super well protected
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A
Rating: 4 out of 5
A wide choice, fast delivery, very good. A bit expensive and no mini bottle with original label, but at least we could taste it.
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S
Rating: 4 out of 5
Perfect and fast delivery. The 12-year-old Demon share rum is excellent. Very nice box with glasses.
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A
Rating: 2 out of 5
Ordered an expensive limited release bottle from them and was offered a free sample bottle which I accepted. When the package finally arrived it had been packaged poorly causing the sample to smash and leak all over the main bottle, ruining the box and label, significantly reducing the collectors value. There was only 1 and a half inflated packaging strips with one completely deflated meaning the bottle was free moving in the carton. I contacted them hoping for an appropriate solution and was first only offered 10 followed by an increase to 15. Relative to the lost value on the order this is pretty insignificant and I'd be hesitant to order from them again as a result
Response from rhumattitude.com
Thank you for your order and your comment. We have several protection techniques depending on the contents of the package. Overall we have extremely few breakages. Regardless of the level of protection, this can happen if a package is mistreated by the carrier. These are things that happen and we are very sorry about it. Only the sample offered was broken but leaked onto the label of your bottle, the content of which is however intact. We offered you either a return at our expense, which you refused, or a discount of around 10% of your order, which you accepted.
J
Rating: 4 out of 5
Very satisfied with my purchase.
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C
Rating: 4 out of 5
Correct prices, fast delivery, just missing a little goodie as a gift ??
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