The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
Of the 3 bottles ordered, one was not the one ordered, explanations and apologies and a refund of the difference directly to the account. All's well that ends well despite the small disappointment but top site, top price, top responsiveness, I recommend the site and I will order again soon of course.
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Sébastien B.
Rating: 4 out of 5
Nothing to say about the quality of the product. It's just a shame that the boxes of the bottles were slightly damaged. Surely not due to transport as the packaging was intact. Since one of the bottles was supposed to be a gift, I couldn't give it..
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Response from rhumattitude.com
Thank you for your order and your feedback. When there is a problem, do not hesitate to contact us. We could have sent you a new case by express delivery, for example. We will contact you to see if a solution is still possible. The Rhum Attitude team.
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Fabrice Q.
Rating: 4 out of 5
Price, delivery times good Packaging quality just perfect
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Rudy
Rating: 4 out of 5
A nice selection of rums, good presentations. Top
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Bullvaï
Rating: 4 out of 5
No particular problems, fast delivery and well-packaged package, I just take away one star for the shipping costs even if it becomes a bit the lot of all sites. You can order with your eyes closed ????
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Richard
Rating: 4 out of 5
What can I say about the site? It is complete, with a wide variety of rum. The only downside is that free shipping starts from €140.
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Response from rhumattitude.com
Thank you for your order and your feedback. The rum bottles are heavy (almost 2 kg per bottle), and on the other hand, the margins are low on this activity (unlike wine, for example), hence free shipping starting from a fairly significant amount. Also, don't forget that we offer a gift from the first euro... Hoping to have answered your comment. The Rhum Attitude team
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Rico
Rating: 4 out of 5
Very good product for making an excellent t-punch. Anti-break packaging. Delivery perfect!
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Patrick
Rating: 4 out of 5
Very good selection of rums and accessories at attractive prices, I recommend this site. Fast shipping and well-packaged products, TOP.
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Monsieur Y.
Rating: 4 out of 5
Perfect as usual.
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Steph
Rating: 4 out of 5
Very good, fast delivery.
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Céline A.
Rating: 4 out of 5
Very happy with the products but disappointed that it wasn't in a gift box. Tasting glass is very nice.
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Comptamax
Rating: 4 out of 5
Too bad the box for packaging the bottle arrived damaged and gave the impression of having already been used. ==> Thank you for your feedback and your suggestion. The most important thing is that the bottles were in good condition and the gift was appreciated by a rum connoisseur, more than the packaging :-)
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Response from rhumattitude.com
Hello, Thank you for your order and your review. Our preparers are vigilant and instructed not to send damaged cases. However, a mistake can happen. It is also possible that the box deteriorated during transport, despite our precautions. In this case, do not hesitate to contact customer service: we will replace the case or compensate you depending on your wish and our possibilities. It is not too late to do so: https://www.rhumattitude.com/contact/ The Rhum Attitude team.
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jean C.
Rating: 4 out of 5
Speed and efficiency of the service.
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LAURENT C.
Rating: 4 out of 5
Good but a bit too long for delivery.
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Julien C.
Rating: 4 out of 5
9: Good pedagogy in the explanations, quality of products, suggestions for rums 'if you liked this one.'
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Nico
Rating: 4 out of 5
13: Good product, just one sample leaked slightly in the package, bad luck, I think it doesn't happen often. I really appreciate being able to buy samples to be sure that the bottle will please me.
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Raphaël M.
Rating: 4 out of 5
22: Package well received and well packaged! Compliant with the order! I recommend!
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Damien D.
Rating: 4 out of 5
31: Speed of shipping and quality of packaging.
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M. G.
Rating: 4 out of 5
37: First box arrived very quickly.
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M. P.
Rating: 4 out of 5
40: Very serious.
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Alexandre C.
Rating: 4 out of 5
48: Fast delivery and well-secured packaging of the bottles.
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Sylvain M.
Rating: 4 out of 5
Very good product
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Stephanie
Rating: 4 out of 5
Orders are always carefully packaged and shipped quickly. I made an order for 185 euros and another for over 200 within a week, it's a shame there wasn't a small gesture from the store.
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Jess
Rating: 4 out of 5
The experience was very good, I just find it a shame that you can't have a product ordered online delivered to the store, and therefore have to pay for delivery.
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Arnaud G.
Rating: 4 out of 5
Even though there were no additional bubble protections as a precaution, the package was in good condition.
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Gaelle
Rating: 4 out of 5
I ordered the bottles for my wedding, they look very good, just need to fill them.
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Anthony B.
Rating: 4 out of 5
Almost nothing to complain about, the site is quite intuitive and well made. A small regret that the cart doesn't save for very long, but that's a minor issue except for indecisive people like me. Fast delivery and affordable prices, deducting one star, one of the packaging boxes arrived damaged, 1 out of 3, but the other 2 didn't have cardboard so that's understandable. The bottles, however, arrived in good condition and there was no alteration of the taste of the contents. I recommend.
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René-Yves P.
Rating: 4 out of 5
Excellent, good reception.
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paco
Rating: 4 out of 5
Good site, parcel arrived in good condition, would recommend.
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Laurent
Rating: 4 out of 5
First order to start 2023, to discover spirits... samples... and off we go. Order on time, well packaged..
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Marie A.
Rating: 4 out of 5
Overall, I am satisfied. The order corresponds to the purchase. We had delivery issues with Mondial Relay, Rhum Attitude is not to blame, 1 month for delivery. In the contacts we had with them regarding this delay, they always responded and helped to find out where the order was stuck. Overall, aside from the delivery, our experience was good.
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V. D.
Rating: 4 out of 5
Fast shipping of the parcel but one of the glasses arrived broken. My complaint was handled quickly and a refund was issued promptly. Thank you to the Rhum Attitude team. Perhaps reconsider the choice of carrier.
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Frederic
Rating: 4 out of 5
Fast delivery. Products as described. Nice gift.
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Didier L.
Rating: 4 out of 5
Many spirits at varied prices, carefully packaged parcels, and quick reception. Thank you!
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Legeron O.
Rating: 4 out of 5
Good experience. Quick order and quick reception.
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Kevin G.
Rating: 4 out of 5
Good product but prohibitive price.
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Laura
Rating: 4 out of 5
Gift subscription to friends for Christmas. I haven't received their feedback on the tastings yet, but they liked the idea (even more when I specified it was for several months). Huge disappointment, however, on the delivery because I chose the option to pay more to be delivered the next day and unfortunately that was not the case.
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Jeremy F.
Rating: 4 out of 5
Always perfect. Quality products at a fair price with fast shipping and a super well-packaged parcel. I highly recommend.
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client
Rating: 4 out of 5
De verzending kon sneller.
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Herman P.
Rating: 4 out of 5
The cap of the Kraken rum sample was not airtight and the rum spilled in the packaging. The deadlines are respected, the product is of good quality.
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