The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
Efficient after-sales service but unfortunately incompetent carrier.
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Response from rhumattitude.com
Thank you for your comment. However, it is one of the best (Chronopost). Unfortunately, no carrier is 100% reliable: incidents sometimes happen and the local team can be of varying quality. As you said, in case of a problem, what we owe you is impeccable after-sales service to act as an intermediary with the carrier and resolve the issue and/or compensate you. Olivier from Rhum Attitude
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Véronique
Rating: 5 out of 5
Very wide selection of rums, and a great sample concept for gifting. It allows you to discover to better buy the bottle that will truly please ;)
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Response from rhumattitude.com
Thank you for this comment! This is exactly our goal: to allow our customers to try lots of samples so they can buy the bottles of rums they have already tested and loved. This way, we avoid disappointments and also promote rum culture!
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Client
Rating: 5 out of 5
Delighted with the products
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Response from rhumattitude.com
Thank you for this feedback!
K
KEVIN C.
Rating: 5 out of 5
Super fast delivery, excellent caramelized rum... TOP.
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Response from rhumattitude.com
Thank you!
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Bicheroux
Rating: 5 out of 5
Perfect service! Item delivered in very good condition! Very happy! I highly recommend!
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Response from rhumattitude.com
Thank you for this evaluation!
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Gaelle
Rating: 5 out of 5
Super satisfied with the order, the package, and the delivery which was super fast. I highly recommend this site, very reliable.
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Response from rhumattitude.com
Thank you for your comment!
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Mr E.
Rating: 5 out of 5
Very good; however, it's a pity to have to wait until the middle of the month!
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Response from rhumattitude.com
Thank you for your feedback. We understand your point of view. At the beginning of the month, we have many other tasks to complete (notably creating the new box of the month), which is why we postpone the shipping for subscribers to mid-month.
C
Client
Rating: 5 out of 5
Very good tasting. I especially recommend the passion fruit carambola rum
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Response from rhumattitude.com
Thank you for your feedback!
D
DEFRERE
Rating: 5 out of 5
RARE AND DELICIOUS PRODUCT. VERY FAST ORDER TRACKING AND DELIVERY.
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Response from rhumattitude.com
Thank you for your comment!
J
JLDG
Rating: 5 out of 5
Great products, fast delivery. All positive!
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Response from rhumattitude.com
Thank you!
C
Client
Rating: 5 out of 5
Everything perfect!
Response from rhumattitude.com
Thank you !
C
Client
Rating: 5 out of 5
Very good, good follow-up and superb gift box. I will definitely recommend.
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Response from rhumattitude.com
Thank you for your comment!
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Client
Rating: 5 out of 5
very fast, always complete!
Response from rhumattitude.com
Thank you !
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Prince
Rating: 5 out of 5
Very satisfied with the gift box and delivery times
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Response from rhumattitude.com
Thank you for this comment!
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MARX S.
Rating: 5 out of 5
Delighted, easy order, fast delivery, quality product, I recommend
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Response from rhumattitude.com
Thank you for your comment!
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Client
Rating: 5 out of 5
Super Quality of service. Top notch
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Response from rhumattitude.com
Thank you for this evaluation! The quality of service is our daily obsession, so such a comment really makes us very happy.
C
Client
Rating: 5 out of 5
Quick and efficient contact with ease on the payment method!
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Response from rhumattitude.com
Thank you!
M
Michel
Rating: 5 out of 5
All my orders have always been processed quickly and correctly. Moreover, the rum selection offers a very wide variety.
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Response from rhumattitude.com
Thank you for this comment!
F
Federico R.
Rating: 5 out of 5
Tutti perfetto, ottima azienda, seria e professionale. Bravi
Response from rhumattitude.com
Grazie mille !
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Arnaud D.
Rating: 5 out of 5
Perfect!!! I recommend it for all rum lovers
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Response from rhumattitude.com
Thank you for your feedback!
C
Client
Rating: 5 out of 5
This is the second time I buy from this site and I'm super happy with the rums!! Very good site!! I recommend it??
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Response from rhumattitude.com
Thank you for this comment!
C
Client
Rating: 5 out of 5
Simple, fast, effective
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Response from rhumattitude.com
Thank you!
R
Richard
Rating: 5 out of 5
Perfect site even though there are certain bottles (like the square contraband bottles) that I can't find on the site but overall it's a very good site
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Response from rhumattitude.com
Thank you for your comment. We now have over 1000 references, but we will never have everything as the world of rum is vast :)
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Yohann P.
Rating: 5 out of 5
I highly recommend this site, of very high professionalism, I had a problem with my order and it was resolved with great efficiency and I received my order on time. I really appreciated the call to address my problem following my first contact by email. Thank you again.
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Response from rhumattitude.com
Thank you!
P
Petit
Rating: 5 out of 5
Fast delivery and very secure packaging. Very serious
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Response from rhumattitude.com
Thank you for your comment!
C
Client
Rating: 4 out of 5
Delivery made on time, to the designated place... no issues
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Response from rhumattitude.com
Thank you for this comment.
C
Client
Rating: 4 out of 5
Perfect !!!!
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Response from rhumattitude.com
Thank you!
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Julie
Rating: 5 out of 5
Very nice box for a beautiful gift with the packaging and the customizable card, I am very satisfied, I recommend.
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Response from rhumattitude.com
Thank you for your comment.
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Client
Rating: 4 out of 5
Very wide choice in rum. Delivery in 4 days.
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Response from rhumattitude.com
Thank you for your comment!
J
juija A.
Rating: 5 out of 5
An excellent online site!!! I recommend it with my eyes closed and very good communication.
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Response from rhumattitude.com
Thank you for your comment!
G
Goncalves
Rating: 3 out of 5
The rum is good overall but the presentation is zero, very disappointed, the packaging is very poor, the explanatory sheet is zero. Very disappointed, I shouldn't have taken the three-month subscription. I won't renew my subscription, especially for a gift, I was very disappointed.
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Response from rhumattitude.com
Thank you for your comment and for your subsequent call to clarify the situation: it was a preparation error. You had not received the booklet with the explanations, so I resent it to you. Furthermore, following my proposal that you accepted, I refunded you for the last 2 months, so you will have only received the first box in total. In general, you can always withdraw even if you have paid for several boxes in advance: just write to us at [email protected]. Best regards, Olivier from Rhum Attitude
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Gene
Rating: 5 out of 5
Top professionals. Delivery on time, bottles very well protected. Surprise in my order, a small gift offered, thank you.
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Response from rhumattitude.com
Thank you!
C
Client
Rating: 5 out of 5
Nothing to report. Top, fast and efficient.
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Response from rhumattitude.com
Thank you for your feedback!
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Maxime;
Rating: 5 out of 5
Nothing to report from order to delivery, everything went well!
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Response from rhumattitude.com
Thank you!
S
Serge
Rating: 5 out of 5
Excellent, no issues with the order. Shipping on time. Perfect packaging. In short, nothing to complain about.
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Response from rhumattitude.com
Thank you for this evaluation!
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GOLDBERG S.
Rating: 5 out of 5
Good online catalog, efficient delivery. Thank you.
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Response from rhumattitude.com
Thank you!
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Nicolas
Rating: 5 out of 5
All advertised products in stock are indeed available, and the free delivery is extremely fast.
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Response from rhumattitude.com
Thank you! Indeed, we only sell what we have in stock in our warehouse. Otherwise, there is a 'notify me' button that allows you to be alerted when a rum is available again.
C
Client
Rating: 5 out of 5
me prévenir
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Response from rhumattitude.com
Thank you!
C
Client
Rating: 5 out of 5
Super concept
Response from rhumattitude.com
Merci !
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