The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
Fast delivery of the first box, can't wait to see the next ones
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Response from rhumattitude.com
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G
gia
Rating: 5 out of 5
Order received in a short time for Belgium! Products conform to the site!!! To be consumed without moderation!
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J
JACQUES B.
Rating: 5 out of 5
Nothing to complain about, except for the big price difference between delivery in France and Belgium, but I think this comes from taxes.
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Client
Rating: 5 out of 5
Excellent rums, great diversity, enriching information from the booklet
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Client
Rating: 4 out of 5
Fast delivery, very clear site and rather affordable prices!
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Pierre B.
Rating: 4 out of 5
It's a good experience that allows you to discover a wide range of rums and to get acquainted with varied, typical, and good quality products. The provided documents help to situate the typicities of the rums quite well. The style of the boxes is also quite nice.
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Marie F.
Rating: 5 out of 5
Serious and pleasant site
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sylviane
Rating: 5 out of 5
Hyper serious and responsible site. Everything went super well. Ultra good packaging
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Client
Rating: 5 out of 5
A rum was out of stock when I wanted to order it, I was notified within 48 hours of the restocking. I placed my order and they were delivered very very quickly. A delight. I didn't pay attention to the tasters' reviews... Maybe simpler descriptions for the novice would be helpful.
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Philippe
Rating: 4 out of 5
Very careful packaging, the bottles arrived quickly. I don't give 5 stars just because the 5cl miniatures are in standard plastic bottles made by Rhum Attitude and not in small glass bottles from the original brand. The rest was perfect.
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Response from rhumattitude.com
Thank you for your very helpful comment. We have received a few comments like yours from customers who did not notice that these are 'homemade' PET bottles. Everything is described on the site, especially by clicking on the orange 'i' to the left of 'Sample 5 cl', but it is entirely possible to overlook the information. Therefore, we will strengthen communication around this. In fact, very few 'miniatures' are available for import. If we were to sell glass miniatures, we might have 5% of the references available as samples. It is to provide the opportunity to taste all the rums (or almost) that we chose this option. The goal of the operation is more to 'let people taste' rather than to offer the possibility to collect.
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Mathieu
Rating: 5 out of 5
I order with complete confidence. Very serious and efficient site. Package well wrapped and I am kept informed throughout the preparation and shipping process. The possibility of having 5cl samples (and not 3 like masterofmalt) is a real plus. Very competitive shipping costs.
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David M.
Rating: 5 out of 5
Care and attention are visible upon receipt of the package. Deadlines perfectly respected. Neat packaging (important for bottles) and a small gift that is always nice to top it all off. Perfect!
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Client M.
Rating: 5 out of 5
I bought a rum from 1985 (La Flibuste) as a birthday gift for my partner who was more than delighted! A very very good amber rum, quick delivery. Nothing to complain about, I recommend!
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M
Manou
Rating: 5 out of 5
Very satisfied with my purchases, and with the speed at which my order was processed.
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M
Maud
Rating: 5 out of 5
The service, communication, and products offered are all of high quality. There is nothing to complain about!
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Deborah
Rating: 5 out of 5
A bit hesitant at first, but what a pleasant surprise. The packaging is beautiful and discovering these rums excites the taste buds... Very good.
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C
Client
Rating: 4 out of 5
Good communication, fast delivery. Highly recommended!
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Client
Rating: 5 out of 5
Everything is very good. When there is a problem, everything gets sorted out very quickly. We highly recommend.
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michel B.
Rating: 5 out of 5
Good tasting led by friendly and competent people.
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Response from rhumattitude.com
Thank you for this comment! We had a great evening in your company. Hope to see you soon for another session! Olivier, Corentin, Laurent
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Client
Rating: 5 out of 5
Quickly delivered and well packaged, plus the content is super good to taste with friends.
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Thank you for your feedback and see you soon on our site!
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Mike
Rating: 5 out of 5
Great choice of rum. Fast and careful delivery. A site to keep in my favorites.
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Marie-Jeanne B.
Rating: 5 out of 5
A lot of choices. Fast shipping. No problems. I recommend.
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Ca
Rating: 4 out of 5
Very good products. Great diversity. The price is too high.
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Elzorro
Rating: 4 out of 5
Product as described, and good after-sales service, unfortunately a bit long delivery due to an error but it does not concern the seller.
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M
Manon
Rating: 3 out of 5
A gift box ordered for a birthday, received 4 days before the desired delivery date (as the date choice was offered) and the birthday card proposed with the gift was forgotten in the package... too bad. However, the box was well packaged (with gift wrap as promised) and I received a quick response with apologies and a good acknowledgment of the improvements to be made, following the report of these small errors. I have no doubt that Rhum Attitude will do everything possible to address these small mistakes, so I will certainly order again as the products remain of quality and the exchanges very cordial.
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Thank you for your review!
M
Manu B.
Rating: 5 out of 5
Fast, efficient, very high-quality packaging. In short, a service we love!!!
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Carole
Rating: 4 out of 5
After my first order, I would have given 5! Because the products offered are numerous, the site is very well done and the after-sales service is top-notch!! That's why I recommended on the site without thinking twice... And I bought a bottle for 167€ but realized it was offered 26€ cheaper elsewhere... After the delivery was super fast and careful, really nothing to complain about there. I will pay attention to the price next time and if it's really more interesting elsewhere, I will still try another site... After the small bottle system is great, I took quite a few to taste! I highly recommend the site.
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Response from rhumattitude.com
Hello and thank you for your comment! Regarding prices, we frequently monitor our competitors to maintain prices that are both competitive and consistent with our purchasing costs, so that the company can develop normally and healthily. If a competitor occasionally undercuts prices, it is either because they have managed to source cheaper than us: we are sometimes much cheaper than others on certain items for the same reason, and it's great for our customers if we can pass on these attractive prices to them. Or it is to gain recognition. As far as we are concerned, we prefer to gain recognition through the quality of the services we provide.
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husser C.
Rating: 5 out of 5
Speed, quality of service, and very well packaged, I recommend.
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Marie M.
Rating: 5 out of 5
Very varied and interesting choice of rum. Very rich explanations. Kindness and availability of the hosts. In short, a real success!
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Bruno -.
Rating: 5 out of 5
The advice on the site is excellent. I see only one flaw: the ergonomics of the website. Well done, keep it up!
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Response from rhumattitude.com
Thank you for your feedback!
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Fred
Rating: 5 out of 5
No issues, very fast delivery... and compliant.
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Thank you for your review!
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Client Z.
Rating: 4 out of 5
I was surprised by the speed of shipping my package, the explanations accompanying the rums... Pros!
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Response from rhumattitude.com
Thank you for your review!
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Floriane
Rating: 5 out of 5
A very good site, the order tracking is perfect. Always nice gifts to give.
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C
Client
Rating: 5 out of 5
Information, advice, and after-sales service: everything is great!
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Fred 7.
Rating: 5 out of 5
Delighted to have found the product I was looking for. Unique choice. Couldn't find better. Moreover, the product I discovered is exceptional. Thank you.
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Labat V.
Rating: 5 out of 5
Fast shipping and very well packaged. Moreover, it was for a gift. When I say fast, it didn't take a week; let's say from Monday to Friday. I recommend. However, we didn't have the opportunity to taste the rum! It wasn't the right time. So, we can't say anything about the product and we haven't had any feedback to date. It's too recent.
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Eugénie
Rating: 5 out of 5
This concept is a very good idea. Instead of buying whole bottles of 70cl whose tastes we don't know in advance, the box system with 6 quality rums is a very good compromise! I ordered a box for my friend's birthday and it had the desired effect! The delivery was very fast, even after changing the delivery method at the last minute, the package arrived well in time! Thank you again!
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B
BeWe
Rating: 5 out of 5
Diversity of rums, delivery as promised and fast, careful packaging (no breakage, which is important when waiting for your delivery!!!) I recommend.
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Camille R.
Rating: 5 out of 5
No issues. Impeccable delivery and top-notch customer service!
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Hôtel C.
Rating: 4 out of 5
Clear site, perfect invoice and delivery tracking, fast delivery, no problems.
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