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T
Rating: 5 out of 5
Super, nothing to complain about, received the box on time, well protected ?????? delivery to Belgium a bit expensive ??
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Customer reviews of rhumattitude.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 977 published reviews
Summary of reviews
The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
Reviews 3, 4 and 5 stars
Reset filtersD
Rating: 5 out of 5
Fast delivery and perfectly packaged.
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L
Rating: 5 out of 5
Huge rum assortment, easy payment & reliable delivery
M
Rating: 5 out of 5
Fast and compliant
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M
Rating: 5 out of 5
Nothing to say about the content or the packaging... fast delivery, it's nice... impeccable
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J
Rating: 3 out of 5
I love this site because I find many different rums, a wide range, sample format very appreciated. Unfortunately, my order 'guaranteed in 2 days' and paid immediately took longer than expected and I couldn't enjoy it in time as that was the purpose of my initial order. I advise not to ask questions after the order because a simple question can block the delivery anyway. Customer service is responsive but not very understanding. I regret the non-compliance with deadlines even if the rum is very good in itself
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Response from rhumattitude.com
Thank you for your order. You placed the order at 6:10 PM. You then asked us a question by email at 7:35 PM. We replied the next morning at 9:17 AM. This question was BLOCKING since we needed the answer to be able to ship. However, you replied to us that evening at 5:45 PM, which was too late for same-day shipping. That's why the package left the next day, thus with a 24-hour delay. You cannot blame us: we wanted to provide you with the best possible service. If we had sent the package without waiting for your response, you could have blamed us as well. The Rhum Attitude team
M
Rating: 5 out of 5
Very good & very fast.
F
Rating: 5 out of 5
Veloci e molto attenti al packaging. Bottiglia arrivata perfettamente imballata e in tempi brevissimi.
C
Rating: 5 out of 5
Impeccable !
V
Rating: 3 out of 5
Despite several impeccable orders, I find that recently the quality of packaging has decreased. 2 packages received (still complete) were repackaged and arrived in a 'borderline' state. Otherwise, shipping on time, no worries, I will order again. Long live rum!!!
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Response from rhumattitude.com
Thank you for your order, your feedback, and your loyalty! If the packages were repackaged, it means they were mishandled, and if everything arrived intact, it means it wasn't so badly packaged ;) Indeed, we adapt the type of packaging to the number and types of bottles sent. Our breakage rate is extremely low regardless of the type of packaging. Thank you again, The Rhum Attitude team
C
Rating: 5 out of 5
Everything went well
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F
Rating: 5 out of 5
Venditore affidabile e veloce, grazie!
N
Rating: 5 out of 5
Order well received. An empty sample returned immediately. Thank you
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P
Rating: 5 out of 5
Great, as always
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O
Rating: 5 out of 5
Fast delivery and bottles very carefully packaged.
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R
Rating: 5 out of 5
Good first experience, let's see for the future
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C
Rating: 5 out of 5
I have been ordering rum and whisky from Rhum Attitude for some time now. Always delighted by the speed and care of the deliveries.
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P
Rating: 4 out of 5
Deadlines met, products very well packaged
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C
Rating: 5 out of 5
Several orders, perfect every time
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C
Rating: 5 out of 5
Serious sales site at reasonable prices. Good choice
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M
Rating: 5 out of 5
Very good first purchase on this site. Simple, fast, and efficient. I recommend
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V
Rating: 5 out of 5
Fast shipping and well-protected bottles. Perfect as with every purchase.
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C
Rating: 5 out of 5
Top-notch. Allows you to discover superb rums and not make mistakes when you want to expand your collection
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L
Rating: 5 out of 5
Quality product, secure packaging
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C
Rating: 5 out of 5
Snabb leverans, allt var med
P
Rating: 5 out of 5
Order shipped quickly and carefully. Impeccable as usual
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L
Rating: 5 out of 5
Responsive to questions and well-packaged bottles
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J
Rating: 5 out of 5
Magnificent!
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A
Rating: 5 out of 5
The shop has an excellent choice, really very varied, and exemplary delivery efficiency
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M
Rating: 5 out of 5
My best supplier of spirits.
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T
Rating: 5 out of 5
The delivery was fast and well announced. The package was perfectly secured. The ordered product is exceptional and delivered with a small gift. I recommend!
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D
Rating: 5 out of 5
Quick order and super well packaged
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J
Rating: 4 out of 5
Perfect delivery but, a bit long... maybe due to the current agitation.
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E
Rating: 3 out of 5
The product is very well packaged but I find the delivery too long
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Response from rhumattitude.com
Thank you for your order and your feedback. The period following your order was that of the farmers' movement, so some packages experienced delays. Moreover, Mondial Relay is the longest solution (the J+4 we display is an indicative average) but it is also the cheapest. We also have faster carriers like Chrono Relais (J+1). You can choose them when finalizing your order, but it's more expensive (+3 € for Chrono Relais).
M
Rating: 4 out of 5
Correct service, good information.
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R
Rating: 5 out of 5
Fast delivery and comfortable packaging, bottles well protected. Unfortunately, we have not yet had the opportunity to savor this rum. We are waiting to finish our previous deliveries.
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L
Rating: 5 out of 5
Very good. We always appreciate the little extra sample that introduces new flavors!
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G
Rating: 5 out of 5
Excellent products, competitive prices, shipping costs and delivery times perfectly correct.
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E
Rating: 4 out of 5
The site, the variety of the offer, the quality of the products, the reviews, the order, the payment security, the shipping care, the package tracking or customer service make Rhum Attitude a very reliable site in my opinion. I did not give 5 stars because I find that a commercial policy valuing regular customers is lacking.
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D
Rating: 5 out of 5
Fast delivery, product choice, nothing to say.
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