The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
4.5/5. A regular buyer of rum bottles from another excellent rum site. A disagreement made me look elsewhere, so I tried RHUM ATTITUDE. Half a point off because the site's ergonomics are not pleasant and shipping is free from €140. An effort at €120 would be a plus. However, I approve of the small sample choice. It's a real plus. And I am also reassured by Nico's tasting notes on almost all the bottles. By the way, the guy participated in the Caroni ceremony and was part of a tasting gang (lucky guy). This shows that there are lovers and passionate people behind this site. My next orders are for you guys.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Franck H.
Rating: 4 out of 5
Nice spiced rum with notes of orange peel. A nectar that will please lovers of sweet rums.
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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jean-bernard D.
Rating: 4 out of 5
The products are perfect and seriously packaged, but the receipt of the package was particularly long this time.
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Response from rhumattitude.com
Thank you for your feedback. Sometimes delivery can take longer than expected when the carrier encounters an issue. Especially in May, which has several public holidays. Unfortunately, we have no means to act at this level. I suggest you try another carrier than Mondial Relay next time as it is the carrier with the longest delivery times. I have also sent you an email.
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Yasmine C.
Rating: 3 out of 5
Very good product but delivery time much longer than expected.
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Response from rhumattitude.com
Thank you for your feedback. Sometimes delivery can take longer than expected when the carrier encounters an issue. Especially in May, which has several public holidays. Unfortunately, we have no way to act on this level. I suggest trying another carrier than Mondial Relay next time as it is the carrier with the longest delivery times. I have also sent you an email.
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Client
Rating: 4 out of 5
Good experience.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
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Damien D.
Rating: 4 out of 5
Nothing to say about the services, fair prices, fast delivery, and quick responses if we have questions. I just take away one star because even after placing several orders, I never receive discount offers, just the approximately 5% discount offered to everyone. A real commercial gesture for loyal customers from time to time would be welcome.
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Response from rhumattitude.com
Thank you for your comment and your loyalty. There is a commercial gesture every time: it is the free sample to choose from your cart (or the gift card). We are regularly asked for a gesture for the first order, then for the second or the others, and that is why we have set up this gift system whose value is proportional to the amount of the cart, with each order. This offer is already very generous compared to our competitors, and it is hard to see how we could do more without losing out. The Rhum Attitude team
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Stefan W.
Rating: 4 out of 5
Hat alles super geklappt... Gerne wieder... Toller Service ??????
Response from rhumattitude.com
Vielen Dank und bis bald auf unserer Website.
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Caroline L.
Rating: 4 out of 5
Nothing to say, I recommend.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
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francois-savary
Rating: 4 out of 5
Perfect packaging, unbeatable deadlines.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
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Sofie L.
Rating: 4 out of 5
Perfect, I recommend this site.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice to aim for the 5th star next time?
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Julien
Rating: 4 out of 5
Well-packaged parcel delivered on time.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
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Zoltank
Rating: 4 out of 5
Reference site to find your rum from around the world... 2 small disappointments however: - first, I would have liked the miniatures ordered not to all have the same standard label with just the rum inscription but to be the miniature copy of each of the labels of the large rum bottles... - secondly (but the site cannot be held responsible) impossibility of having a large bottle of Montebello (and I would have liked to know the reason in detail.... permanent stock out but why? did the producing company close? is the brand no longer exported? ....)
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Response from rhumattitude.com
Hello and thank you for your feedback. As for the miniature labels, it is not possible because we would have to request permission from thousands of brands, distilleries, etc., otherwise it would be considered counterfeiting. Regarding Montebello, I do not see which reference you are referring to. I do not see anything that matches on the distillery's website or in our supplier's catalog. Best regards, François from the Rhum Attitude team.
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Thierry G.
Rating: 4 out of 5
Hello, only 4 stars because a very popular rum from Guadeloupe was missing. But mainly because a relative had ordered it for me and I could not satisfy them. Otherwise, the service was very satisfactory and the delivery extremely responsive. See you soon.
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Response from rhumattitude.com
Thank you for your feedback.
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client(e)
Rating: 4 out of 5
Great choice, good advice, reasonable prices.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
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Jean-Paul
Rating: 4 out of 5
20: I ordered a rum with its case, I was called to inform me that there was no case in stock. The site is not up to date, which is a shame. However, great responsiveness from the customer service, who offered me a compromise by adding two tasting glasses. Without this detail, I would have given 5 stars. Good prices, fast shipping, and well packaged. I highly recommend as I have never been disappointed. JPH
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Response from rhumattitude.com
21: Thank you for your feedback. I see in your last order that you ordered a single bottle that was specified without a case. Otherwise, if not, we fold the boxes and position them at the bottom of the carton to protect them well. They can easily be missed as they are usually covered with protection. In any case, just contact us so we can find a solution of course.
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Lu C.
Rating: 3 out of 5
46: The box was described as the best presented for a gift by internet users. For a gift and at the price of the subscription, I am disappointed that the bottles are plastic and not glass, and the label stuck on really doesn't look very professional. We haven't tasted the rums yet, but I am disappointed with the presentation which is not worthy of the presentation on the site (I would even go so far as to say that the site looks more professional than the box). Having given wine and beer subscription boxes as gifts, you have here a point for improvement.
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Response from rhumattitude.com
47: Thank you for your feedback!
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François-Xavier R.
Rating: 4 out of 5
0 : Serious site with great references
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Response from rhumattitude.com
1 : Thank you for your review and see you soon on our site! PS: any advice to aim for the 5th star next time?
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Detree S.
Rating: 4 out of 5
36 : Very good but some samples should be limited to 2 rather than 5 cl units to taste with 3 or 4, it's just right.
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Response from rhumattitude.com
37 : Thank you for your feedback.
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David G.
Rating: 4 out of 5
Thank you, very happy with my order, see you soon!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
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Jessica G.
Rating: 4 out of 5
Good service. No issues.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
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Camille
Rating: 4 out of 5
Nothing to complain about, except the price is a bit high
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Response from rhumattitude.com
Thank you for your feedback.
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Marie-christine D.
Rating: 4 out of 5
I think the packaging of the bottles could be better
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Response from rhumattitude.com
Thank you for your feedback.
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Marine
Rating: 4 out of 5
Very quick order preparation and shipping. Reasonable shipping costs. It's a shame there aren't more miniatures for the rums, I had to take samples instead. But the Kraken miniature is just sublime.
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Response from rhumattitude.com
Thank you for your feedback.
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Client
Rating: 3 out of 5
The packaging on the bottles is correct, however the samples in plastic bottles are quite average. The delivery time is good.
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Response from rhumattitude.com
Thank you for your order and for your comment. Regarding the 'plastic', it is difficult to overlook the explanations. Every time you add a sample to your cart, it says 'You have added one or more sample(s) to your cart: feel free to learn more about this offer.' with an invitation to click on 'Learn more.' And once in the cart, it says 'You have at least one sample in your cart, feel free to learn more about this offer.' with the same 'Learn more.' button. Everything is explained. But one can be in a hurry or not see it, which is understandable. What makes our site strong is that we offer almost all rums in the form of samples. They are indeed in P.E.T. (no breakage, preserves the rum very well, just like glass) and do not have the same label as the original bottles. Very few rums are available in the form of 'miniatures' which you can find here: https://www.rhumattitude.com/cave/?pa_contenance=5-cl A lot of rum enthusiasts find a way to taste almost any rum with us. THAT SAID: for 'exceptional' bottles, we are planning a glass bottle option. This is a project that should come to fruition in a few weeks. The Rhum Attitude team.
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Madame K.
Rating: 3 out of 5
2 : Order received on time. However, I am a bit disappointed because I ordered a Nikka whisky, and the box delivered was all damaged while the bottle is for a gift...
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Response from rhumattitude.com
3 : Good evening, Most of the time the boxes are folded to prevent them from deteriorating during transport. However, this is not always possible and such incidents can happen sometimes when the package is particularly tested. In this case, do not hesitate to contact us as soon as you receive the package either to return a box or to compensate you. We have sent you an email in this regard. The Rhum Attitude team
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CAROLINE
Rating: 4 out of 5
4 : Fun, rich in explanations and with beautiful diverse discoveries.
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Response from rhumattitude.com
5 : Thank you for your feedback and see you soon on our site! PS: any advice to aim for the 5th star next time?
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Julien
Rating: 4 out of 5
6 : Very good site. I followed the box for several months. Overall, my only regret is regarding the choice of samples. Indeed, even though I understand the choice of P.E.T plastic (less risk of breakage), I think the traditional 6cl glass bottle (which the site sells and which I have already used to transfer some whiskies I want to taste) would have been a better choice. If it means paying more, know that I am on board! Finally, as a whisky drinker, the choice of samples is really welcome. Keep offering as much choice, even more whiskies (well, I know, that's not the name of the site...:p)! And if you switch to the 6cl glass bottle... you'll see me every month! PS: I'm preparing an order of samples... not cheap! Cheers!
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Response from rhumattitude.com
7 : Hello and thank you for your feedback. We will soon offer a 3 cl glass format for the rarest references. See you soon on the site!
J
Julien S.
Rating: 4 out of 5
14 : Great service. I don't give 5 stars because there's always room for improvement. Here, the prices could always be lower. ;-)
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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nathalie S.
Rating: 3 out of 5
24 : A bit disappointing because of the small plastic bottle (in glass, it would have been much prettier), the label is poorly stuck because crooked... and dust on the cap! Fast delivery and the package was sufficiently well protected
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Response from rhumattitude.com
25 : Thank you for your feedback!
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Pascale E.
Rating: 4 out of 5
26 : Easy and practical site to use, wide choice of rum and accessories, great discovery!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: Any tips for aiming for the fifth star?
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Les S.
Rating: 4 out of 5
Pretty miniatures... quick shipping... however, please make sure it says miniature and not sample
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Response from rhumattitude.com
Hello, thank you for your order and your feedback. I see that you ordered 2 miniatures (Depaz and Summum) and we also included a sample of Flor de Caña made by us.
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Frederic V.
Rating: 4 out of 5
Choice, price, delivery.....IMPECCABLE!
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
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M. P.
Rating: 4 out of 5
I had great ease in placing my order. The ordered products arrived well and were completely in line with my order. However, I paid 1€ more for delivery to a pick-up station, but my package arrived at another location (in a convenience store) and I find that outrageous.
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Response from rhumattitude.com
Hello and thank you for your feedback. Unfortunately, these are things that happen with all carriers and over which we have no control.
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franck T.
Rating: 3 out of 5
Order received quickly, too bad the visual of one of the bottles ordered did not match the bottle received... otherwise I wouldn't have bought it. Relatively satisfied anyway.
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Response from rhumattitude.com
Thank you for your feedback! Please let us know, we could have offered you an exchange or a refund.
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Cedric
Rating: 4 out of 5
Order received, too bad that the miniatures are plastic at that price, otherwise good site.
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Response from rhumattitude.com
Thank you for your feedback! We will soon be offering certain references in 'glass' vials.
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Aurelien
Rating: 4 out of 5
Top delivery speed!??
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
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Clara B.
Rating: 3 out of 5
I find the price of the box too high compared to what we receive, the shipping costs are also in addition to the subscription.. And a bit disappointed with the packaging. However, the customer service is very efficient!!
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Response from rhumattitude.com
Thank you for your feedback which we take into account!
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Emy
Rating: 4 out of 5
A good gift idea, very nice box. Too bad we can't choose the variety of rum we want to receive.
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Response from rhumattitude.com
Thank you for your feedback! We want to share our passion for rum with as many people as possible. That's why we always select several different styles of rums to avoid being limited to just one variety.
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client
Rating: 4 out of 5
A wide choice of origins and fast delivery
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! PS: any advice on how to aim for the 5th star next time?
J
Jean-Marc F.
Rating: 4 out of 5
These gift sets allow for discoveries. The accompanying booklet gives a good idea of similar rums and suggests other experiences. However, flavored rums should not be included in these selections.
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Response from rhumattitude.com
Thank you for your feedback, which we are eager to take into account!
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